BMW 328i Complaints

2,583 consumer complaints on file.

#11723007March 9, 2026
ENGINE
The contact owns a 2011 BMW 328I. The contact stated that while driving at various speeds, there was a burning odor coming from the vehicle. The odor was more prominent while the vehicle was idling. The RPM fluctuated while idling, causing the vehicle to stall. The contact would depress the brake pedal, place the vehicle in neutral, turn off, and restart the vehicle to accelerate and continue driving. The air bag warning light was illuminated, and the message, "Check Engine Soon," was displayed. The vehicle was taken to a certified mechanic, and a diagnostic code was retrieved for Positive Crankcase Ventilation (PCV) failure; however, no repairs were completed. The contact completed some research and learned that the failure could be occurring due to air entering the brake lines. The contact also found information about NHTSA Campaign Number: 22V119000 (Engine); however, the VIN was not included. The vehicle was not taken to the dealer, diagnosed, or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722916March 9, 2026
ENGINE
The contact owns a 2011 BMW 328I. The contact stated that on several occasions while driving on the streets and the highway, the vehicle lost automotive power. There were no warning lights illuminated at the time of the failure. The contact stated that the vehicle jerked unexpectedly, stalled, and failed to accelerate over 30 MPH. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The mechanic referred the contact to the dealer for further assistance and stated that the failure could be related to a recall. The vehicle was towed to the dealer, but was not diagnosed or repaired. The contact stated that the failure started after the vehicle was repaired under an air bag recall by the dealer, and the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722638March 7, 2026
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
2010 bmw 328i xdrive: Had in for recall PCV 1/08/2025. This vehicle has had a prior recall for same issue before i owned in 2014. Motorwerks BMW failed to complete recall, as parts and repair bulletin from BMW OF AMERICA has parts list. Motorwerks just CHOSE to put items, subtitled under other services/self pay. When I asked about this they responded that CAR WAS OUT OF WARRANTY ....as build date put it a year out? A RECALL IS A RECALL ITS FOREVER, OR THE LIFE OF CAR. not when they the dealer/shop and BMW right? i have filed and called and complained to numerous places including NCDS, BMW of AMERICA and have gotten no traction or reasonable response. Now I'm having VANOS related issues, serious issues, but no recall listed?, even though the year and style and build date put it in parameters of SAFETY RECALL not just manufacture voluntary recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722056March 4, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The security system, alarm system and lock were all tampered with.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721868March 3, 2026
AIR BAGS, ENGINE
RECALL OMISSION & SAFETY DISPUTE (Case #10683843): I am reporting two documented safety defects in my 2008 BMW 328i (N51 engine) that are identical to existing Federal Safety Recalls but have been omitted from the recall VIN list for this model year. 1. AIRBAG SYSTEM FAILURE (Recall 17V-428): The vehicle has a confirmed Fault Code 93C3 (Passenger Seat Occupancy Mat). This is the exact failure mode described in Recall 17V-428. This defect has deactivated the front passenger airbag system, as indicated by the red SRS warning light. The manufacturer has refused to address this as a safety recall, despite the component failing in the identical manner described in the 2006 model year recall. This creates an immediate risk of injury or death to front-seat passengers in the event of a crash. 2. ENGINE STALL RISK (Recall 23V-707): This vehicle utilizes the same aluminum VANOS housing bolts that are currently under Safety Recall 23V-707 for 2010–2012 models. These bolts are known to loosen and shear, causing sudden engine stalling while in motion. Despite the high risk of a high-speed stall and loss of power steering/braking, the manufacturer is excluding 2008 models from the recall remedy. DEALER/MANUFACTURER RESPONSE: The vehicle was inspected by a dealer in October 2024 (Invoice #156201), but the safety warning light was not documented on the repair order. A subsequent formal request for assistance (Case #10683843) was denied verbally by the manufacturer's regional management, who stated the vehicle is excluded from the recall based on its VIN, regardless of the active safety system failure. I am requesting a formal investigation into this Recall Omission to ensure these safety-critical repairs are provided to all affected vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721526March 2, 2026
FUEL/PROPULSION SYSTEM
Fuel Pump Control Module and Fuel Pump Failed at highway speeds. There was a notification warning for a failed fuel pump and then the engine shut down and stalled at highway speeds within seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721590March 2, 2026
ELECTRICAL SYSTEM
The inner film on the central display console that shows navigation, multimedia and other information detached and made the display unreadable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720328February 25, 2026
ENGINE
> While driving the car, low oil pressure indicator came on and within less than a mile later there was a sudden loss of power, engine stalled and then would not start again, requiring vehicle to be towed off the road and to a repair garage. Yes, vehicle is available for inspection upon request. >Vehicle was immobile on the road putting driver of vehicle and other vehicles on the road at risk of accident and injury. > Attached documentation reviews the issue. > Vehicle originally inspected by non-dealership garage that strongly recommended the vehicle be evaluated by BMW. Vehicle was towed to and inspected by BMW Sewickley [XXX] . BMW states not covered under Vanos recall. >Only immediately prior to stall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719927February 23, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The security system, alarm system and key fob have all been tampered with.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719111February 19, 2026
SERVICE BRAKES
My 2015 BMW 328i has a broken "plastic" parking brake cable bracket. It breaks so often on the BMW lineup of cars that businesses have made better work-arounds to fix the problem than a plastic part. A fantastic video explain it can be found at AGATools.com search BMW parking brake. It is on Youtube as well. When the plastic parking cable holder breaks, which it will, BMW has to lower or remove the gas tank to fix a $5 part...the labor is over $800. The parking brake cable becomes loose and wears on the drive shaft, making noise throughout the cabin, but more importantly will wear and fail over time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719240February 19, 2026
ENGINE
> While driving the car, the low oil pressure indicator came on, and within less than a mile later there was a sudden loss of power, engine stalled and then would not start again, requiring the vehicle to be towed off the road and to a repair garage. > Vehicle was immobile on the road putting driver of this vehicle and other vehicles on the road at risk of an accident and injury. > Vehicle originally inspected by non-dealership garage that strongly recommended the vehicle be evaluated by BMW. Vehicle was towed to and has been inspected by BMW Sewickley [XXX] . > Only immediately prior to stall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717849February 13, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
UNKNOWN- The wiring system/ security system is faulty and requires attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714100January 29, 2026
ENGINE
Engine lost all oil pressure, smoke came through vents with the smell of burnt oil. Engine stalled, intake camshaft no longer moves when the engine is trying to turn over. Vanos system failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713877January 28, 2026
ELECTRICAL SYSTEM
The power cable to my battery needed to be replaced from the front to the rear. This seems like the recall NHTSA CAMPAIGN ID: 13V044000 but my car was not listed for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713400January 26, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2013 BMW 328I. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a hole on top of the fuel tank. The contact was informed that the fuel tank needed to be replaced. In addition, the contact was informed that the failure was a known failure with the vehicle. The contact stated that the manufacturer had previously initiated an extended warranty coverage for similar vehicles; however, the repair was not covered under the Extended Warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 56,910.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711412January 16, 2026
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
On November 17, 2025, my 2015 BMW 328i (VIN: [XXX] ) caught fire while parked, locked, and turned off inside my enclosed residential garage in Irvine, California. The vehicle had been parked for approximately 90 minutes prior to the incident. No flammable materials were stored in or around the vehicle. Responding police and fire personnel identified the vehicle itself as the source of the fire, with ignition originating in the engine bay. The building’s fire sprinkler system activated, and residents were evacuated due to smoke and fire conditions. No injuries occurred, but the incident posed a serious risk to life and property due to the residential setting. The vehicle was a total loss. While the exact technical cause of ignition could not be determined at the scene, first responders confirmed that the fire originated within the vehicle’s engine compartment. BMW of North America was notified of the incident and represented that an inspection would be coordinated. I remained in contact with all involved parties and relied on BMW’s stated intent to contact the tow facility directly to arrange inspection. Despite this, BMW did not make contact with the tow company prior to the vehicle’s disposal. After the vehicle had already been sold by the tow yard, BMW indicated that coordination had not occurred and that inspection was no longer possible, resulting in loss of physical evidence. This complaint is submitted due to concern regarding a vehicle fire occurring while the vehicle was not in operation, inside a residential structure, and due to the manufacturer’s handling of the matter in a way that prevented timely inspection and meaningful safety review despite early notification and cooperation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11711445January 16, 2026
SEATS, AIR BAGS
The vehicle’s "Passenger Airbag Off" light and dashboard SRS warning lamp are illuminated. A diagnostic scan using a BMW-specific tool confirms manufacturer Fault Code 93C3 (Passenger Seat Occupancy Detector). This indicates a hardware failure of the OC3 internal seat sensor mat. Safety Risk: The failure of this sensor prevents the vehicle from correctly identifying if an adult is in the passenger seat. This compromises the Supplemental Restraint System (SRS) and may result in the passenger airbag failing to deploy during a collision, posing a significant risk of injury or death to the occupant. Confirmation of Problem: The fault was confirmed via a digital diagnostic system (Foxwell NT510) which identified the specific "Open Circuit" within the seat mat. The component is currently installed in the vehicle and is available for inspection. Connection to Existing Recalls: This failure is identical in symptoms and fault code to those described in NHTSA Safety Recall 17V-428. Although this vehicle is the same year and model (2008 BMW 3-Series) as those covered in the recall, the VIN was excluded from the initial recall range. This appears to be a recall omission of a known manufacturing defect, as the failure occurred despite minimal use of the passenger seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710335January 12, 2026
ELECTRICAL SYSTEM
The contact owns a 2009 BMW 328i. The contact stated that while driving at an undisclosed speed, the engine overheating warning light illuminated. The vehicle was driven to the intended destination, which was nearby. The contact stated that the temperature gauge was displayed at 240. The contact stated he went inside the friend's residence, and when the contact walked back outside five minutes later, the entire front hood was engulfed in flames. The vehicle was unoccupied. The fire department arrived and extinguished the fire. The contact was informed of the loose wires; however, the cause of the fire had not been confirmed. The contact stated that the vehicle was consumed in the fire. The contact stated that the trunk of the vehicle was the only part left. The vehicle was not towed away. The remains of the vehicle were still in the contact friend's driveway. A fire report was filed. The contact stated that the vehicle was a total loss; however, the insurance company had not confirmed. The contact stated that his insurance did not cover fire insurance. No injuries were sustained. No Police report was filed. In addition, the contact stated that the fire caused the contact's friend's residential window to shatter. The contact received a recall notification: NHTSA Campaign Number: 17V676000 (Electrical System) and NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact stated that the local dealer was contacted several times to schedule an appointment; however, the contact stated that the dealer informed the contact that he would receive a call back to schedule the appointment. The contact stated that he never received the call back to schedule the appointment. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 132,150.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11710165January 11, 2026
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
INCIDENT SUMMARY: On January 9, 2026, at approximately 1:30 PM, while traveling at 50 MPH in North Carolina, the vehicle experienced a sudden, catastrophic engine seizure without any prior "Limp Mode" warning or Check Engine Light. This resulted in an immediate, total loss of motive power in active traffic. I was forced to navigate a dead multi-ton vehicle across lanes without power steering or vacuum-assisted braking, narrowly avoiding a high-speed collision. TIMELINE & NEGLIGENCE: This vehicle was purchased from an independent retail dealer on December 20, 2025—less than 21 days prior to this life-threatening failure. The vehicle was sold with an "Open" status for Safety Recall 23V-707. The failure occurred exactly as described in the recall’s warning: a catastrophic stall at speed. TECHNICAL EVIDENCE: A non-invasive borescope inspection of the cylinders has confirmed the presence of metallic "silver chunks" (sheared bolt heads) and "half-moon" impact marks on the piston crowns, indicating a total timing failure and internal mechanical collision (piston-to-valve contact). REQUIRED REMEDY: This incident is a direct manifestation of the safety risk documented in Recall 23V-707. Per BMW Service Bulletin SIB 11 09 23, the presence of sheared bolt heads and seized internals constitutes "Catastrophic Consequential Damage." I am filing this report to ensure federal oversight of BMW North America’s obligation to provide a complete engine replacement, as the safety defect was present at the time of sale and resulted in a near-fatal incident within 300 miles of ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707532December 29, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 328I. The contact stated that while attempting to register the vehicle in the State of California, the contact was made aware that the VIN was included in NHTSA Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer informed the contact that the vehicle could not be registered until the recall had been serviced. The manufacturer was made aware of the issue and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 328i