Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013 Audi Q7 vehicles manufactured June 5, 2012, to November 29, 2012 and equipped with a 3.0L TDI engine. In the affected vehicles, a check valve in the engine may become contaminated with plastic debris and allow engine oil to leak into the brake booster.
The initial recall (17V298) was performed in 2017 and then the problem reoccurred in 2026 (cracked fuel flange) making it dangerous to drive. This was subsequently fixed at an Audi dealership and they have refused to cover it. Under terms of the recall, it states that this should not be charged to the customer however the charge of $1,670.36 was levied against me. I subsequently opened a case (#07770420) with Audi and they said that they were not obligated to perform that identical fix mentioned after 12 months from the first, even if the same problem occurs again. This shows that the defect still exists in these cars (2013 Audi Q7 premium) and is a hazard. I believe that Audi should reimburse me and any other Audi customer since the remedy to the recall was not permanent.
No injuries · No fire · No crash
About 3 weeks ago I started to slightly smell gas around my car. As I drove it the smell started getting worse and I noticed what looks like a gas leak leaking from under the drivers side back door area under my car. So I took it to Meadlins Auto Care to be diagnosed and they said that the lower intank fuel pump needs to be replaced and that the car is very dangerous to drive because of the gas fumes leaking inside and outside of the vehicle.
No injuries · No fire · No crash
The contact owns a 2013 Audi Q7. The contact stated that there was a fuel odor inside the vehicle that became stronger over time. The vehicle was taken to a certified mechanic and was diagnosed with fuel pump failure. The manufacturer was informed of the failure. The manufacturer informed the contact that the vehicle was included in NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline); and the recall repair had been completed on May 14, 2018. The contact was referred to the dealer for assistance. The failure mileage was approximately 156,000.
No injuries · No fire · No crash
On XXX, I was driving northbound on US-101 from [XXX] to [XXX] to pick up a family member for an appointment. The vehicle had been operating normally at freeway speed. As traffic slowed for a construction zone near Summerland, I intentionally reduced speed to approximately 20 mph. At that point, I heard a sudden abnormal rotational mechanical noise from the engine compartment, best described as a flapping or rubbing sound. The noise had not been present earlier during the drive. Within moments, the engine lost power and shut down. The vehicle lost propulsion while in traffic, and power steering assist was lost after the engine stopped. I was able to safely maneuver the vehicle off the roadway. The engine would not restart. Before this incident, I did not observe any meaningful warning of an impending catastrophic engine failure. I did not observe an engine overheating warning, an oil-pressure warning, or any other dashboard warning indicating an imminent engine seizure. Before purchasing the vehicle, and during my ownership, I used Ross-Tech VCDS (Audi/VW-specific diagnostic software) as part of proactive maintenance and monitoring. Nothing identified an impending catastrophic engine failure. The vehicle was transported to an independent European repair facility for inspection. The shop determined that the engine is mechanically seized and advised that the precise initiating cause cannot be determined without engine disassembly. An Audi dealership likewise indicated that additional manufacturer-level diagnostic procedures would be required. A case was created, and Audi declined assistance. I am submitting this complaint because the engine failed suddenly during normal operation without a meaningful advance warning, resulting in an immediate loss of propulsion in traffic. I believe this type of unexpected catastrophic engine failure presents a potential safety concern if it occurs while the vehicle is being operated on a public roadway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
No injuries · No fire · No crash
The fuel pump flange repair was a joke on this car. It should've been replaced not just put a black tar like sealant on it. That was an error on Audi's part. The sealant didn't keep it from forming a leak in the stress cracks that were being reported. Mine says all recalls have been completed. I just experienced a very bad fuel leak from the fuel filter/pump flange. I investigated the issue myself and found a black tar like sealant on top of the filter. That didn't stop it from cracking and leaking as was being reported in the first place. I have photos and video of how bad of a leak. Audi should do the right thing and replace every filter that they (sealed). That was not a fix. it was a blind shot at a fix. Audi should have a lawsuit against them for the repairs and wasted fuel that Audi customers have endured!
No injuries · No fire · No crash