Audi Q5 Service Bulletins (2015)
1,111 manufacturer communications on file.
- October 5, 2015•Document ID: 10123712Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- A441557 2022563-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 44 number 14-56 dated December 8, 2014. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. Tires with higher mileage and/or wear should be inspected to determine the best correction for the issue (repair or replacement). Tire life and condition should be determined prior to starting any diagnosis or repair for a vibration.
Associated Products (126)Associated Documents - October 2, 2015•Document ID: 10123717Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- A511509 2009967-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 51 number 13-07 dated September 30, 2013. Instructions for vehicle inspection, protection removal, and detailing.
Associated Products (100)Associated Documents - October 1, 2015•Document ID: 10123754Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- Scheduled Maint
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummaryThis document contains the scheduled maintenance intervals. The first scheduled service is due at 5,000 miles (8,000 km) or 1 year after delivery, whichever occurs first. Thereafter, all remaining scheduled services are due every 10,000 miles or 1 year after previous service, whichever occurs first.
Associated Products (19)Associated Documents - September 29, 2015•Document ID: 10123774Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- A911517 2042013-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummaryWhile using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view. ?This service is currently unavailable. Please try again later" message appears in the MMI. The customer may also see an error message in the myAudi portal indicating that one or multiple licenses are expired and must be renewed. Replacing the SIM card or MMI hardware or performing the SVM recovery activation will not remedy the concern.
Associated Products (80)Associated Documents - September 24, 2015•Document ID: 10123771Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- A871570 2041717-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 87 number 15-67 dated August 19, 2015. This bulletin applies to any repair that requires replacement of the air conditioning compressor. Any replacement of A/C compressors?regardless of the reason for failure?must include an ODIS GFF cooling performance test plan of the A/C system with documentation of the recovered refrigerant volume. This GFF test plan requirement is mandatory without exception.
Associated Products (100)Associated Documents - September 24, 2015•Document ID: 10123762Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- A011544 2041944-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummaryThe MIL is on and/or glow plug light on. DTCs are stored in the ECM. No relevant component or electrical problems are found when Guided Fault Finding (GFF) is run on the stored fault codes. Cars exhibiting the issue outlined in this TSB will also show a pattern in the DTC expanded ambient conditions under the P200200 fault code. Soot mass measured value above 40 g. Soot mass calculated value approximately 30 g. Kilometers since last regeneration value are above 500,000 m. The current ECM software does not accurately detect a momentary rise in DPF backpressure, resulting in a soot overload fault.
Associated Products (8)Associated Documents - September 21, 2015•Document ID: 10123792Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- Email Mandatory
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummaryThis document contains the important email to all Audi dealership personnel in regards to the immediate madatory stop-sale order that is in effect to all vehicles from 20110-2015 that have a 2.0L TDI engine.
Associated Products (121)Associated Documents - September 21, 2015•Document ID: 10123775Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- A961501 2019260-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 96 number 13-67 dated July 10, 2013. The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer?s door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 model years 2005?2006 and A3 model year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer?s HomeLink® opener system is using an alternate code. The handheld transmitter?s programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal.
Associated Products (188)Associated Documents - September 21, 2015•Document ID: 10123770Service Bulletin/Repair InstructionsVISIBILITY:SUN/MOON ROOF ASSEMBLY
- Mfr Comm. #:
- A701547 2038029-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 70 number 15-44 dated February 25, 2015. Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.
Associated Products (39)Associated Documents - September 9, 2015•Document ID: 10123763Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- A171565 2038129-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 17 number 15-63 dated June 2, 2015. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
Associated Products (126)Associated Documents - September 8, 2015•Document ID: 10123764Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- A191562 2025303-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 19 number 15-61 dated July 7, 2015. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
Associated Products (224)Associated Documents - September 5, 2015•Document ID: 10066964Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 2035173/1
- Date Added:
- May 23, 2016
- Manufacturer:
- AUDI
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (3)Associated Documents - September 3, 2015•Document ID: 10123760Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- A011542 2041787-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummaryDTCs are stored in the ECM. There may be soot buildup on the moveable elements of the pressure sensing glow plug (PSG).
Associated Products (15)Associated Documents - August 28, 2015•Document ID: 10128419Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- A9615002027416-6
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 96 number 14-85 dated July 24, 2014. The sunglass holder in the dome light assembly will not latch closed or is stuck closed. The condition may be intermittent. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.
Associated Products (58)Associated Documents - August 27, 2015•Document ID: 10128415Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- A911512 2036575-
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 15-80 dated March 20, 2015. The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user?s myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice recognition system does not easily recognize commands spoken by the driver. This condition can be consistent or intermittent. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations, accessing weather or other online information, or when importing contacts from the myAudi account. If the user?s Bluetooth phone (the same phone that was paired to the vehicle when the PIN was entered initially) is paired to the vehicle, the user will not be prompted to re-enter the PIN after it has been entered. 2016 A6 and A7 vehicles have a known software issue that requires the myAudi PIN to be entered with each ignition cycle. Multiple voice recognition training sessions can be stored in the MMI for different users when different phones are Bluetooth-paired during each training session. If no phone is paired, the training session will be stored under a default profile. Thi
Associated Products (35)Associated Documents - August 26, 2015•Document ID: 10128423Service Bulletin/Repair InstructionsHYBRID PROPULSION SYSTEM
- Mfr Comm. #:
- ATE-15-19
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummaryTo aid in diagnosing the high-voltage (HV) battery of the Audi Q5 Hybrid, Audi of America is pleased to inform you of the release and automatic delivery of the Audi Q5 Hybrid Minimum Required Tools (MRT) Shipment. Starting September 23, 2015, every Audi dealer will be shipped one AT-378 Audi Q5 Hybrid Special Tool Package, Freight F.O.B. Snap-On OEM and invoiced directly by the Audi Special Tools Program (Snap-On Business Solutions - SBS).
Associated Products (13)Associated Documents - August 25, 2015•Document ID: 10128413Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- A911510 2040406-
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 15-90 dated June 5, 2015. When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle?s actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day. The issue resolves itself intermittently. The issue typically happens on very warm days when the HVAC system blower is at a medium to high setting (auto or manual), with air being directed out of the panel vents. When the issue occurs, the GPS navigation system satellite reception shows 0 satellites. Due to the infrequency of the issue, this might not be verifiable. (To view the number of satellites being received, go to Nav >> Route >> Select Current Position (first item in list) and scroll up). No DTCs related to the GPS antenna or MMI system are present. The vehicle is an A4 (including S4 and allroad variants), A5 (including Cabriolet, S5, and RS 5 variants), A6 (including S6 variant), A7 (including S7/RS 7 variants), A8 (including long wheelbase, S8, or W12 variants) or Q5 (including SQ5 and hybrid variants). (Q7 and Q3 vehicles are not affected by this condition. See TSB 2030465, 91 MMI3G+ GPS navigation location inaccurate or navigation takes a very long time to acquire location (Q7 or Q3) for Q7 and Q3 vehicles.)
Associated Products (23)Associated Documents - August 19, 2015•Document ID: 10128418Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- A9415722032184-6
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 94 number 15-68 dated June 29, 2015. Customer may report that the daytime running light is completely inoperative, daytime running light is partially inoperative, and Multiple daytime running light LEDs are inoperative. DTCs are stored in the central electrics control module.
Associated Products (4)Associated Documents - August 19, 2015•Document ID: 10128408Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- A871567 2041717-
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummaryCustomer may report poor performance of A/C system or that the A/C system is inoperative. Any replacement of A/C compressors must include an ODIS GFF test plan confirming a malfunction of the A/C system with documentation of the recovered refrigerant volume.
Associated Products (124)Associated Documents - August 6, 2015•Document ID: 10128416Service Bulletin/Repair InstructionsVISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
- Mfr Comm. #:
- A921511 2040221-
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 97 number 15-46 dated April 2, 2015. The rear wiper is not functioning or only functions intermittently. Corrosion at the B536 splice of the rear wiper motor control circuit can cause an excessive voltage drop, resulting in an out of range control signal.
Associated Products (7)Associated Documents