Audi e-tron Complaints

70 consumer complaints on file.

#11752046July 22, 2026
ELECTRICAL SYSTEM
I own a 2021 Audi e-tron with approximately 58000 miles. Beginning in March 2026, the vehicle developed intermittent Virtual Cockpit/instrument-cluster problems with blank display. I reported the condition to Audi dealer of Princeton NJ. The vehicle subsequently experienced two dead 12-volt battery incidents and became inoperable. The second 12 volt battery was new. Following the most recent incident, the Audi dealer diagnosed the Virtual Cockpit/instrument cluster as causing a drain on the 12-volt battery and recommended replacement at a cost of approximately $3,500. The replacement part is unavailable, and Audi has provided no estimated delivery date. The vehicle has remained out of service since July 03rd 2026. This condition presents a potential safety concern because failure of the instrument cluster may prevent the driver from reliably viewing speed, warning indicators, vehicle status, range, and other safety-related information. The recurring 12-volt battery discharge may also leave the vehicle unexpectedly disabled. The vehicle is additionally showing an indicated range of only approximately 160 miles at 100% charge. Audi has not established whether this is related to the instrument-cluster failure, high-voltage battery condition, battery-management system, software, or another electrical defect. Audi has not provided documentation of a comprehensive high-voltage battery health and capacity evaluation. Audi issued a recall or service campaign affecting other 2021 Audi vehicles for substantially similar Virtual Cockpit/display problems. However, Audi states that my VIN is excluded and has not provided a technical explanation identifying a different component, part number, software version, supplier, or failure mechanism. I request that NHTSA evaluate whether the recurring instrument-cluster failure and 12-volt battery discharge constitute a broader safety defect and whether the existing Audi recall or service-campaign population should include this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742294June 5, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
When driving, my vehicle recieved multple warning messages at the same time. The first message was that my brake was malfunctioning, and when I went to brake, the brakes did not work. Thankfully, I wasn't going too fast when this happened and I was able to bring it down to a slow and turned into a lot. I could've easily hit another vehicle or totaled my car because the brakes simply stopped working. The problem seems to be at the maker level for Audi eTrons - I've read this has been happening. There were no prior warnings or issues whatsoever, in fact, I had a full service in February (3 months before this incident). Audi had a tow truck take it. The code for this is TSB 2072977/3. Their notes say "vehicle checked and found no communication with ABS module U012100 TSB loosened and fastened earth strap. Performed sleep cycle and softward update 30TU."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738208May 15, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
Moisture build-up in the high-voltage electrical system through a faulty seal on the charging socket, which can cause a short circuit and significantly increase the risk of a vehicle fire. If you get a warning light saying "electrical system: fault," you should stop driving immediately, park outdoors away from structures, and not charge the vehicle. Braking problems caused by sub-standard welding within the ABS rotor and shaft. High-voltage battery modules that may overheat, also increasing the risk of fire. An infotainment unit that can become internally damaged when the vehicle is shut off, resulting in an inoperative rearview camera display a federal safety standard violation. This clearly shows the vehicle was badly manufactured, during a chip shortage in 2020. This vehicle is a complete failure by Audi and puts so many innocent peoples lives at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736149May 6, 2026
UNKNOWN OR OTHER
From time to time the driver's door does not latch completely so the door is only partially closing. Dealer was able to duplicate the problem but will not replace (estimated cost for new door latch is just under $800.) at their expense. It appears that others have had the same problem. When driving the car air rushes into the vehicle as the door is not fully shut. I worry that this problem could be very serious should I be in an accident with a partially closed door rather than a fully closed door. The problem first appeared early in the winter and seems to be getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735621May 4, 2026
SERVICE BRAKES
Brakes were replaced by Audi with genuine Audi parts and within 2 months, the brake rotors became warped, requiring a resurfacing. After driving another 2 months, they once again became warped, making the entire car lurch and shake during braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731663April 16, 2026
ELECTRICAL SYSTEM, ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? - While on highway the vehicle loosed all Power indicating Electrical Malfunction How was your safety or the safety of others put at risk? It happened on I-35 Freeway twice putting me in danger of 18 wheelers around me. I am afraid to be in the vehicle even if they return it to me. Based on records this issue has been present on the car since it rolled off manufacturing. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes and Dealer has reproduced it and has the car with them for 5 Plus months. Have replaced many components and are not able to resolve it. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? South Austin Audi Dealer has been working with Audi Corporate Technical team and have replaced 5 parts to no resolution. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Electrical Malfunction - Red light flashing to pull the care over to the emergency lane but there is no acceleration - you are left to depend on whatever momentum is left on the car. Based on records this issue has been present on the car since it rolled off manufacturing. Based on records this issue has been present on the car since it rolled off manufacturing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728417March 31, 2026
SERVICE BRAKES, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My drive motors keep failing (so far 3 times) and my emergency braking abruptly stops my vehicle when no true danger is present and I’m in complete control of my vehicle. Currently my vehicle has a constant shuddering while braking which doesn’t feel safe because it’s not braking properly. Audi regional and the dealership refuses to take ownership of the issue. Dealer has confirmed issue and replaced drive motors three times. Each time my braking system has gotten worse. The part was replaced each time under warranty but Audi has not confirmed that a fix has been found and corrected. This means it can occur again and abruptly which can absolutely be a safety hazard as it was each time it failed on me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728247March 31, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Audi dealership charged fee for a repair that they the,selves acknowledged is under a technical service bulletin and despite my having extended warranty that is supposed to cover such repairs. This is for the main media interface going blank repeatedly every ~5 minutes or so while driving. Audi charged me for a repair that is a known safetyissue and is covered under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719794February 23, 2026
ELECTRICAL SYSTEM
The contact owns a 2022 Audi E-Tron. The contact stated that while driving at various speeds, the vehicle independently switched to SAFE Mode and failed to properly accelerate while depressing the accelerator pedal. Additionally, the mileage range was reduced, and the battery recharging time increased. The failure started after the vehicle was repaired under the NHTSA Campaign Number: 23V867000 (ELECTRICAL SYSTEM). The vehicle was taken to the local dealer, but no failure was found with the vehicle. The vehicle was later taken to an independent mechanic who reported that the amperage of the battery had been reduced from 400 amps to 130 amps. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718481February 17, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Tied with NHTSA Recall 25V900 - Review Camera Software. Dealer was unable to complete the recall due to internal malfunction of USB Interface on vehicle. Dealer quoted a non itemized Repair Estimate of $1,045.50 to replace the interface in order to be able to complete the open recall. No visible user caused damage to interface and prior Technical Support Bulletin (2066315) for issues with USB covering specific vehicle. Given the dependence on software within our vehicles, the USB interface used to perform required recall work should be covered when failure is internal to the interface module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716739February 9, 2026
ELECTRICAL SYSTEM
CATASTROPHIC ELECTRICAL FAILURE - SMOKE IN CABIN While driving with passengers, dashboard displayed "ELECTRICAL FAILURE - PULL OVER WHEN SAFE" followed by loud explosive POP and cabin filled with SMOKE. ROOT CAUSE: Prior undisclosed collision damage. Dealer (Morrie's Golden Valley Cadillac) removed front bumper in June 2025 (Repair Order #78683), then sold vehicle as "no accidents" in August 2025. Subsequent inspection revealed cut wiring and improper repairs (Invoice #94609). CURRENT STATUS: Vehicle inoperable 3+ months. Audi corporate technicians have repaired major problem however vehicle still has charging issues that happened right before the catastrophic failure unable to repair. SAFETY CONCERN: Smoke-filled cabin endangered occupants. Potential fire hazard.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11702257December 1, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The vehicle's central locking system does not properly communicate with the keyfob resulting in the doors not unlocking as intended. I have had my child in the car seat in the back and if i accidentantly touch the handle the wrong way the doors will lock and I am unable to use the unlock feature to get my kid out. This could be a serious safety issue if someone becomes trapped in the rear seat and the central locking system does not allow unlocking of the doors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701360November 24, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
The vehicles software system regularly crashes and/or does not load leaving all camera functionality and safety alerts inoperable. I have had the vehicle in to address these concerns 5 times with no resolve from the manufacturer. Even with video evidence they claim the vehicle is functioning as intended. This is in direct violation of FMVSS 111 as the rearview camera is regularly not available. Sometimes the system reboots within seconds and sometimes it takes 10 minutes or more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689755September 25, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System). The part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed, and determined that the battery module had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was opened. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685926September 9, 2025
ENGINE, ELECTRICAL SYSTEM
The car occasionally does not respond to pushing the pedal to accelerate. The first time it happened, I though it was user error after sitting at a light. Well within the same 30 minutes it happened again entering a carwash. Today I was sitting at a light waiting for it to turn green. Once green, I pushed the accelerator to go and the car would not accelerate. This is the second time in two weeks and approximately fifth time since I purchased the car in October 2023. No dashboard warning prior to this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680439August 13, 2025
UNKNOWN OR OTHER
On at least two occasions, my car suddenly accelerated when I was trying to reverse from a parking spot. The acceleration was very sudden. I did not even have my foot on accelerator at the time. This is extremely scary. In one occasion, I did hit a passing car as my car accelerated. Fortunately no one was hurt (or killed!), but had damage to both the cars. Second time when this happened, fortunately I was able to stop it before it hit any car behind me. On internet there are many Audi E-tron owners have similar experience either while reversing or simply while trying to park the car - the car accelerates without any warning. NHTSA need to force Audi to recall these cars and make needed corrections and updates as needed to prevent any further disaster due to this issue.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11664743June 4, 2025
VEHICLE SPEED CONTROL
Audi E-Tron (Q8) sudden unintentional acceleration caused a collision to stationary object while releasing brake on a turn. The accelerator was not touched while turning the steering wheel into the drive. It instead launched forward beyond the agreed 5 MPH and hit a tree. Causing significant damage to the vehicle’s front passenger wheel and hood. The airbags did not deploy nor did the “pre-sense” safety collision avoidance sensor attempted to stop the vehicle from hitting the object.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11664097May 31, 2025
SERVICE BRAKES
Brakes do not work when there is a precipitation. You need to press the brake 3 times before you can feel the brakes engage. This occurs anytime it rains or snows for the entire time we’ve owned the car and Audi refuses to acknowledge the complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657083April 27, 2025
UNKNOWN OR OTHER
I was driving on the highway and my sunroof spontaneously exploded. Nothing hit it, but there was a loud noise like a gunshot and the roof exploded outwards. Shards of glass landed in front of the car behind me who swerved to avoid them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649095March 18, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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