Acura TL Complaints

3,117 consumer complaints on file.

#10167912September 11, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
ON 8/16/06 WHILE DRIVING MY 03 ACURA 3.2TL AT 55 MPH I ACCELERATED TO APP 60 MPH TO PASS A CAR. MY CAR SLAMMED FROM 5TH GEAR TO 2ND GEAR RESULTING IN A VIOLENT JERK. IT WAS SO VIOLENT I THOUGHT I COULD HAVE BEEN RAMMED FROM BEHIND BY ANOTHER VEHICLE. NO WARNING LIGHTS. APP 1 MILE LATER GOING 45 MPH THE CAR VIOLENTLY JERKED SEVERAL MORE TIMES AS IT APPARENTLY SHIFTED FROM 4TH OR 5TH GEAR TO 2ND GEAR OR NEUTRAL. AGAIN QUITE VIOLENT AND NO WARNING LIGHTS PRESENT SO I SLOWED DOWN AND CONTINUED ON TOWARD HOME. I TRAVELED 2 MORE MILES AT 30 MPH AND EXPERIENCED ALMOST 12 MORE JERKS BEFORE MY WARNING LIGHTS STARTED FLASHING. I THEN PULLED OVER AND SAT FOR A MOMENT. THEN THE WARNING LIGHTS STOPPED FLASHING AND STAYED ON. I WAS ONLY A COUPLE OF BLOCKS FROM HOME SO I WAITED FOR A BREAK IN TRAFFIC AND PULLED BACK ONTO THE ROAD. MY CAR DID NOT WANT TO ACCELERATE AND CONTINUED JERKING VIOLENTLY IN AND OUT OF GEARS UNTIL I REACHED HOME. MY CAR HAD PREVIOUSLY (A COUPLE OF YEARS EARLIER-JULY 2004) HAD A RECALL TO PLACE A OIL SPRAY JET ON MY TRANSMISSION. I RECEIVED NO NOTICE FROM ACURA ABOUT ANOTHER TRANSMISSION PROBLEM OR RECALL UNTIL I HAD THIS MAJOR PROBLEM AND TOOK MY CAR IN. MY HUSBAND DEALT WITH THE SERVICE DEPT AT SOUTHERN MOTORS ACURA IN SAVANNAH, GA. THEY REPLACED THE TRANSMISSION AT NO EXPENSE. MY HUSBAND TOLD THE SERVICE MGR THAT HE FEARED WHAT HAPPENED COULD HAVE CAUSED AN ACCIDENT. HE WAS ASSURED THAT THE PEOPLE HAVING 3 AND 4 TRANSMISSIONS REPLACED WAS BEFORE HONDA ENGINEERS FIGURED OUT THE PROBLEM AND THAT I SHOULD NOT HAVE ANOTHER PROBLEM. HE WAS TOLD THAT THEY WOULD EXTEND MY WARRANTY TO 100K MILES OR 7 YEARS (NOT IN WRITING). SINCE GETTING MY CAR BACK WITH ITS "NEW" TRANSMISSION, I BELIEVE MY CAR HAS "SLIPPED" OUT OF GEAR ONCE MORE BUT AT A MUCH LOWER SPEED. I AM NOT CONFIDENT THAT THIS PROBLEM HAS BEEN ADEQUATELY RESOLVED AND AM CONCERNED FOR MY SAFETY WHILE DRIVING THIS VEHICLE. I FEEL THAT ACURA IS COVERING UP AN ISSUE THAT COULD COST LIVES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167372September 5, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIOLENTLY JERKED AS THE AUTOMATIC TRANSMISSION SHIFTED GEARS. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED. AFTER THE INITIAL REPLACEMENT, THE PROBLEM PERSISTED AND THE VEHICLE WAS RETURNED TO THE DEALER FOR FURTHER INSPECTION. THE DEALER DETERMINED THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED AGAIN. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167217September 1, 2006
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
AUTO-DIMMING REARVIEW MIRROR HAS FAILED. MIRROR IS NOW TWO-TONED (PART DIM, PART NORMAL) AND DIFFICULT/DISTRACTING TO USE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166278August 22, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CAR LOST POWER, THE ENGINE RPM RED LINED BUT THE CAR WOULD NOT GO. IT LEFT ME STRANDED IN THE LEFT LANE OF A 5 LANE HIGHWAY. I COASTED INTO THE CENTER LANE. THE CAR WOULD NOT GO. FORTUNATELY THE POLICE PULLED BEHIND ME AND TURNED ON THEIR FLASHERS. I TURNED OFF THE ENGINE, AFTER A FEW MINUTES RESTARTED THE CAR AND WAS ABLE TO SLOWLY PULL THE CAR OFF THE ROAD. I WAS WITHIN A MILE OF MY HOME AND WAS ABLE TO GET THE CAR HOME AND HAD IT TOWED TO THE DEALER. I FOUND WEBSITES ABOUT 2002 AND 2003 ACURA TL TRANSMISSIONS FAILING AND BEING COVERED UNDER SERVICE BULLETIN 04-020. ALMOST EVERY ENTRY DESCRIBED THE EXACT PROBLEM I HAD. ACURA EXTENDED THE WARRANTY TO 100,000 MILES FOR CERTAIN VIN NUMBERS AND WAS REPLACING THE TRANSMISSION FREE OF CHARGE UNDER WARRANTY. UNFORTUNATELY MY VIN WAS NOT WITHIN THE REQUIRED RECALL. ACURA SAID IT WAS BECAUSE THEY FIXED THE PROBLEM. OBVIOUSLY THEY DID NOT. THE SAFETY ISSUE CONTINUES AND I SUSPECT YOU ARE RECEIVING OTHER COMPLAINTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166065August 20, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DRIVING ALONG ON I-10 IN MOBILE, AL ON SATURDAY EVENING. STARTED RAINING, TURNED ON THE WIPERS AND THEY WORKED FOR ABOUT 5 MINUTES, THEN RETURNED TO THE OFF POSITION AND STOPPED WORKING IN MIDDLE OF A RAIN STORM. I ALMOST HAD AN ACCIDENT TRYING TO GET OFF THE HIGHWAY TO THE SHOULDER. WASHER STILL WORKS. CHANGED THE FUSE, STILL NOT WORKING. GOING TO DEALERSHIP TOMORROW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165603August 16, 2006
UNKNOWN OR OTHER
CAR PULLING TO LEFT, THEN RIGHT RIGHT FROM THE DATE OF PURCHASE TO PRESENT - 2005 ACURA TL. ACTIONS TAKEN BY DEALERSHIP TO CORRECT THE PROBLEM INCLUDE: 3 WHEEL ALIGNMENTS. MULTIPLE TIRE ROTATIONS, REPLACEMENT OF ALL TIRES, AND ROAD PRESSURE BALANCING OF ALL TIRES. PROBLEM STILL EXISTS - DEALER UNABLE TO CORRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165662August 16, 2006
ELECTRICAL SYSTEM, AIR BAGS:FRONTAL
OPD PASSENGER VOLTAGE ISSUE CAUSING SRS RESTRAINT SYSTEM TO FAIL. KNOWN ISSUES WITH ALL MAKES AND MODELS FROM 1999 TO PRESENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165426August 14, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED A SLIGHT RATTLE WAS HEARD FROM THE REAR TIRES OF THE VEHICLE AFTER HITTING A BUMP. THE NOISE SOUNDED LIKE A MUFFLER THAT WAS NOT CLAMPED TIGHTLY TO THE BODY. THE RATTLE WAS FIRST HEARD ON THE LEFT SIDE, AND THEN WAS HEARD FROM BOTH SIDES. THE VEHICLE WAS TAKEN TO THE DEALER ON 06/28/06 BUT COULD NOT DUPLICATE PROBLEM. THE DEALER ADJUSTED THE BRAKE CABLE ON 06/30/06 BUT THE PROBLEM PERSISTED. THE DEALER REPACKED THE BRAKING SYSTEM ON 07/03/06. THE VEHICLE WAS TAKEN TO THE DEALER A FOURTH TIME ON 08/03/06 WHERE THE WHOLE BRAKING SYSTEM WAS REDONE, BUT THE PROBLEM PERSISTED. THE NOISE ONLY HAPPENED DURING BUMPY ROAD CONDITIONS. THE MANUFACTURER WAS CONTACTED WHO DETERMINED THE PROBLEM WAS NOT A SAFETY ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164189August 2, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
ACURA CLAIMS MY 2003 ACURA 3.2TL TYPE S IS OUT OF THE VIN# RANGE THAT IS COVERED BY THE EXTENDED 7/100K POWER TRAIN WARRANTY TO COVER THE DEFECT IN TRANSMISSIONS. I FIND OUT THAT THE 03 I PURCHASED A FEW MONTHS AGO HAS HAD THREE DIFFERENT TRANSMISSION REPLACEMENTS BY ACURA AND NOW NEEDS ITS FOURTH. THEY CLAIM THAT SINCE ITS NOT INCLUDED IN THE VIN RANGE OF THE WARRANTY THEY WON'T COVER IT ALL AND WANT ME TO PAY $1200. CLEARLY THE SERVICE HISTORY SHOWS A DEFECT WITH THIS CAR AND TRANSMISSIONS. THE ACURA DEALER DIAGNOSED IT AND AGREES I SHOULDN'T HAVE TO PAY, BUT THE MANUFACTURER DOESN'T AGREE. THEY STILL WON'T ACKNOWLEDGE THAT THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN THE VIN RANGE OF THE TSB. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164071August 1, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THAT A NOISE WAS HEARD FROM UNDER THE VEHICLE WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE REAR DIFFERENTIAL BEARINGS HAD FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163364July 24, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I WAS DRIVING MY 2004 ACURA TL ON A RECENTLY REPAVED HIGHWAY WHEN THE WHEEL FELL OFF THE AXLE WITHOUT WARNING. THERE WERE NO PRECEDING NOISES OR CHANGES IN HANDLING. FORTUNATELY, I WAS ABLE TO PULL OFF THE ROAD QUICKLY AND AVOID INJURY. THE CAR IS STILL UNDER WARRANTY, SO I CONTACTED ACURA TLC SERVICE AND WAS TOWED TO THE NEAREST DEALER'S REFERRING AUTO BODY SHOP. ACURA EVALUATED THE CAR, AND THE SERVICE MANAGER TOLD ME THAT IT WOULD NOT BE COVERED UNDER WARRANTY, AND TO FILE A CLAIM WITH MY INSURANCE. THE AUTO BODY MECHANICS AND MY INSURANCE ADJUSTER BOTH FELT THAT IT SHOULD BE COVERED UNDER WARRANTY. ACURA DEALERSHIP WAS CONTACTED BY THE AUTO BODY SHOP AND ASKED TO TAKE A SECOND LOOK; THEY DECLINED. I CONTACTED ACURA CLIENT SERVICES AND REQUESTED A REGIONAL SERVICE MANAGER TO EVALUATE THE CAR. THEY DECLINED. ONE WEEK AFTER THE INCIDENT, ACURA CLIENT SERVICES MADE THEIR FINAL DETERMINATION NOT TO COVER THIS INCIDENT. ULTIMATELY, THE LOWER BALL JOINT WAS FOUND TO HAVE SNAPPED WITHOUT EVIDENCE OF IMPACT OR WEAR AND TEAR. IT WAS REPAIRED WITH A NEW LOWER BALL JOINT, CONTROL ARM, AXLE, TIRE, WHEEL, AND FRONT QUARTER PANEL AT THE EXPENSE OF MY AUTO INSURANCE PROVIDER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163036July 21, 2006
SUSPENSION:REAR, TIRES
MY 2005 ACURA TL EL42 BRIDGESTONE REAR TIRES WENT COMPLETELY BALD ON A 3000 MILE TRIP(19000 MILES TOTAL) FROM DALLAS TO COLORADO AND BACK. IT APPEARS THAT THERE IS A SUSPENSION/TIRE PROBLEM WHERE THE REAR ALIGNMENT UNDER FULL LOAD OF 2 PASSANGERS AND LUGGAGE IN THE TRUNK DEGRADES AND CAUSES SEVERE TIRE WEAR. THIS CAUSES SEVERE LOSS OF CONTROL ON WET PAVEMENT WITH REAR HYDROPLANING AT EVEN <50 MPH. ACURA HAS A TSB AND REPLACE TIRES AT LOWERED COST BUT ONLY WITH THE SUSPECT EL42 TIRES. AFTER FURTHER INTERNET SEARCHES THIS SEEM NOT TO BE ISOLATED INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163109July 21, 2006
VISIBILITY:REARVIEW MIRRORS/DEVICES
ON A VERY HOT DAY, I ENTERED MY CAR TO DISCOVER A BLACK OIL SUBSTANCE THAT MELTED AROUND MY GEAR SHIFT. LOOKED IN MY REAR-VIEW MIRROR AND IT WAS VERY BLURRY, THEN LOOKED UNDERNEATH AND SAW WHERE THE SUBSTANCE CAME OUT OF THE MIRROR. IT ALSO SPLASH ON MY LEATHER SEATS. ACURA DEALERSHIP SAID IT WAS LIQUID CRYSTAL THAT IS USED TO DIM THE MIRROR. HE SAID IT WOULD NOT BE COVERED DUE TO THE MILEAGE AND YEAR. (MAYBE IF IT WAS 50K MILES OR LESS) WHICH DIDN'T MAKE MUCH SENSE TO ME. HE SAID NORMALLY IT WILL MAKE A BROWN LINE AT THE BOTTOM OF THE MIRROR (WHICH MINE HAS).. THIS LEAD ME TO BELIEVE THIS PROBLEM IS NOT SO UNCOMMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162896July 19, 2006
TIRES:TREAD/BELT
MY 2005 ACURA TL HAS 21,000 MILES AND ALREADY THE TIRES NEED TO BE REPLACED DUE TO WEAR. THE BRIDGESTONE TURANZA EL42 TIRES ARE RATED FOR MUCH HIGHER WEAR AND I HAVE NOTICED MANY, MANY COMPLAINTS ON THE INTERNET. SOME ON THIS WEBSITE BUT THE MAJORITY ON OTHER WEBSITES. IT SEEMS TO ME THAT THE TIRE IS DEFECTIVE. THE DEALER SAYS WE NEED TO REPLACE THEM, I REACHED OUT TO BRIDGESTONE BUT HAVE NOT RECEIVED THEIR COMMENTS YET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162775July 18, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
ACURA 3.2 TL 2000 WAS PURCHASED IN 2000; THE FIRST TRANSMISSION WENT OUT SOMETIME WITHIN THAT FIRST YEAR. DEALER REPLACED THE TRANSMISSION. THE SECOND TRANSMISSION WENT OUT IN SAME MANNER IN 2003; THE DEALER REPLACED THAT TRANSMISSION. THE RECALL ON THE TRANSMISSION WAS DONE IN 2004; I TOOK MY CAR TO DEALER IN RESPONSE TO RECALL; THE WORK WAS DONE IN JULY OR AUGUST OF THAT YEAR. RECENTLY, WAS DRIVING MY CAR AND IT BEGAN TO EXHIBIT SAME PROBLEMS I HAVE HAD WITH THE TRANSMISSION EACH TIME CAR BECAME INOPERABLE. THE CAR GOES TO 2 RPM AND THEN GIVES A JERK; IT WILL SHIFT AND THEN GO TO 4 RPM WHERE IT GETS STUCK AND WILL HAVE LARGER JERK (VERY UNNERVING). THEN THE CAR WILL NOT SHIFT AT ALL AND MOVES VERY SLOWLY. I HAD A LINE OF CARS MOVING BEHIND ME ON THE LAST OCCURRENCE AND I ALSO HAD TO CROSS SOME VERY BUSY STREETS. THIS MODEL IS VERY UNSAFE AND I DON'T BELIEVE IT CAN BE REPAIRED AS THIS HAS HAPPENED FOR THE FOURTH TIME -- EVEN AFTER THE RECALL AND THE PARTS WERE INSTALLED TO MAKE IT SAFE. THE FIRST OCCURRENCE WAS ABOUT SEVEN TO TEN MONTHS AFTER ORIGINAL PURCHASE (JANUARY TO MAY, 2001). THE SECOND OCCURRENCE WAS SEPTEMBER, 2003. NOW THE LAST OCCURRENCE IN JULY, 2006. HOW MANY TIMES DOES A TRANSMISSION HAVE TO BE REPAIRED, REPLACED, RECALLED BEFORE IT IS SAFE TO OPERATE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162685July 17, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY 1999 ACURA TL STALLS ON ME ON THE ROAD, THIS HAS HAPPENED SEVERAL TIMES, APPROXIMATELY 4 TIMES IN THE PAST 3 MONTHS. THIS OCCURRED WHILE DRIVING, MEANING MY CAR STALLED WHILE I WAS IN TRAFFIC. I LEARNED ABOUT A RECALL FROM THE NATIONAL HIGHWAY TRAFFIC AND SAFETY AUTHORITY. RECALL NUMBERS: - 02V120000 ON 05/16/2002 - 05V025000 ON 01/28/2005 - 03V423000 ON 10/27/2003 THESE ARE ALL RECALLS WITH THE SAME PROBLEMS I HAVE IN MY CAR. I FEAR FOR MY SAFETY AND THAT OF MY FAMILIES AS WE USE THIS CAR ON A DAILY BASIS. I DO NOT KNOW WHAT CAUSED THIS FAILURE BECAUSE THIS VEHICLE IS WELL MAINTAINED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162501July 16, 2006
TIRES:SIDEWALL
FOUR NEW P235/45ZR17 PIRELLI PZERO NERO M&S TIRES PURCHASED DECEMBER 6, 2005 FROM TIRE RACK. HAVE HAD 3 [SO FAR] OF THOSE TIRES BLOW OUT: MARCH 9, 2006 AFTER 3,295 MILES; MAY 30, 2006 AFTER 5,536 MILES; JUNE 30, 2006 AFTER 6,184 MILES. (1) WERE TOLD BY TIRE RACK AND THEIR INSTALLER THAT IT WAS JUST BAD LUCK. (2) TIRE RACK SAID IT COULD BE AN INSTALLATION PROBLEM. AUTHORIZED PIRELLI DEALER INSTALLERS (NOT THE ONES WHO ORIGINALLY INSTALLED THE TIRES) SAY IT IS IMPOSSIBLE TO INSTALL INCORRECTLY AND CONCLUDE IT IS BAD LUCK. (3) AUTHORIZED PIRELLI DEALER SAYS IT COULD BE THAT THE VALVE STEM HAS A TEAR AT ITS BASE BUT DENIES ANY MANUFACTURERS DEFECT. WE ARE CONVINCED WE BOUGHT A BAD RUN OF THESE TIRES OUT OF THE ITALY PLANT BEFORE THEY STOPPED MAKING THEM THERE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162454July 15, 2006
SUSPENSION
2006 ACURA TL A VIBRATION OCCURS PRIMARILY BETWEEN THE SPEEDS OF 48-58 MPH. THE VIBRATION IS FELT IN THE FLOOR, SEAT, AND STEERING WHEEL. IT IS MOST NOTICEABLE WHEN THE CAR IS COLD (AFTER ABOUT 3-4 HOURS AFTER RUNNING). IT SEEMS TO GO AWAY AFTER THE CAR WARMS UP. IT DOES NOT APPEAR TO BE TIRE RELATED. I HAVE TALKED TO A NUMBER OF TL OWNERS AND THEY HAVE THE SAME PROBLEM. ACURA STATES IT IS A CHARACTERISTIC OF THE CAR AND IS WITHIN SPECIFICATIONS. HOWEVER, ACURA HAS NOT PROVIDED WHAT THE SPECIFICATIONS ARE, HOW THEY ARE MEASURED, AND WHAT MY MEASUREMENTS ARE. THE DEALER SALES MANAGER STATED TO ME THAT "YEAH, ACURA HAS A PROBLEM THERE". I DID NOT NOTICE IT RIGHT AWAY AFTER I BOUGHT THE CAR THINKING I WAS ON A BAD ROAD OR THE TIRE WAS OUT OF BALANCE. IT IS NOT AT ALL SPEEDS AND NOT AT ALL TIMES. IT IS AN IRRITATING VIBRATION. I ASKED THE DEALER TO FIX IT OR BUY THE CAR BACK BUT THEY HAVE DONE NOTHING TO CORRECT THE PROBLEM STATING IT IS CHARACTERISTIC OF THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162079July 11, 2006
SUSPENSION:FRONT:CONTROL ARM
WHILE DRIVING THE CAR ON HIGHWAY, RIGHT FRONT BALL-JOINT BROKE IN HALF WITH NO WARNING OR REASON. RIGHT FRONT TIRE BECAME PERPENDICULAR TO THE VEHICLE. WIFE AND CHILD WERE IN VEHICLE WITH COMPLETE LOSS OF CONTROL OF VEHICLE. THE BALL JOINT WAS ABSOLUTELY DEFECTIVE AND ACURA REFUSED TO ASSIST IN REPAIR, CLAIMING NO RESPONSIBILITY. I OWN 2 ACURA AND WILL NEVER BUY HONDA AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162645July 11, 2006
UNKNOWN OR OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER COMPLAINT CONCERNING AN ACURA 3.2TL AUTO TRANSMISSION. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura TL