Acura TL Complaints

3,117 consumer complaints on file.

#10173759November 17, 2006
STEERING, TIRES
I HAVE OWNED THIS 2004 ACURA TL SINCE JAN. 2004. IT HAS BEEN AT THE DEALERSHIP ON AT LEAST 4 OCCASIONS DUE TO A SIGNIFICANT VIBRATION. THE VIBRATION IS MOST NOTICEABLE AT ABOUT 60 MPH. ONE CAN FEEL AND SEE THE STEERING WHEEL VIBRATE. THE DEALERSHIP REPLACED THE TIRES (AT NO CHARGE) WITH LESS THAN 20,000 MILES DUE TO PREMATURE WEAR. HOWEVER, THE VIBRATION PROBLEM HAS NEVER BEEN CORRECTED. IN REVIEWING WEB SITES IT APPEARS THE VIBRATION PROBLEM I AM HAVING IS NOT AN ISOLATED INCIDENT, BUT ONE COMMON TO MANY ACURA TL OWNERS. IT SEEMS THAT HONDA HAS AN OBLIGATION TO IDENTIFY AND CORRECT THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174312November 9, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, WHEELS:RIM
2004 ACURA TL RIGHT FRONT BALL JOINT BROKE IN HALF. *TS THE CONSUMER BELIEVED THE INCIDENT HAPPENED BECAUSE OF A MANUFACTURING DEFECT. THE DEALER BLAMED THE FAILURE ON AFTER MARKET RIMS THAT THE CONSUMER PURCHASED, THE BUSINESS WHERE THE RIMS WERE PURCHASED STATED THEY WERE A PROPER FIT FOR THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172637November 4, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE THE ABOVE VEHICLE, PURCHASED NEW ON 1/27/2003. AT 55000 MILES THE CAR WAS RECALLED TO ADD A SECOND PUMP (AT LEAST THAT WHAT I WAS TOLD) IN THE TRANSMISSION. FROM THEN ON I HAVE HAD A SHUDDERING PROBLEM WITH MY TRANSMISSION WHEN IT UP-SHIFTED AT LOW SPEEDS. I WAS ABLE TO FINALLY PROVE TO THE ACURA DEALER THAT THERE WAS SOMETHING WRONG WITH THE TRANSMISSION AFTER 3 VISITS TO THE SERVICE DEPARTMENT (CURRY ACURA IN WESTCHESTER COUNTY, NEW YORK). THEY CLAIMED THAT THE TRANSMISSION WAS REPLACED AND THAT ALL WAS WELL. THIS WAS IN 9/21/2005. HOWEVER, AFTER ANOTHER 20K MILES, I AM HAVING THE SAME PROBLEM AT A LESSER LEVEL AND I AM SURE THAT THE DEALER WILL CLAIM THAT I AM IMAGINING THE SYMPTOMS BECAUSE THEY CANNOT DUPLICATE THEM. IN ADDITION, I WAS TOLD THAT THE CAR WILL ONLY BE COVERED UP TO 100K MILES. I NOW HAVE 99K MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172414November 1, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT*: THE CONTACT STATED WHILE IMMOBILE AT RED LIGHT THE VEHICLE WAS REAR END BY ANOTHER VEHICLE. THE SEAT BELT DID NOT RESTRAIN THE CONTACT, WHO WAS PREGNANT. THE CONTACT AND THE UNBORN BABY WERE INJURED. THE POLICE WAS PRESENT TO REPORT THE ACCIDENT AND THE FIRE DEPARTMENT EVACUATED THE CONTACT TO THE NEAREST HOSPITAL. THERE WAS NO WARNING LIGHT ILLUMINATED PRIOR THE ACCIDENT. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP SEVERAL MONTHS BEFORE THE ACCIDENT TO COMPLY WITH THE RECALL # 01V166002 CONCERNING THE SEAT BELTS:FRONT:BUCKLE ASSEMBLY WHO INFORMED THE CONTACT THAT THE PART HAD BEEN REPLACED. THE CONTACT STATED THE DEALERSHIP DID NOT REPLACE THE REQUIRED PART TO PERFORM THE REPAIR ACCORDING TO THE RECALL LETTER.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10172421November 1, 2006
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2004 ACURA TL MOON ROOF JUST FLEW OFF WHILE DRIVING ON THE HIGHWAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171674October 23, 2006
AIR BAGS:SIDE/WINDOW, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON A RURAL ROAD AFTER A RIGHT TURN, THE FRONT WHEEL HIT A POT HOLE, THE DRIVER SIDE AIR BAG DEPLOYED AND THE SEAT BELT BECAME STOCKED. THE VEHICLE REMAINED INOPERABLE DUE TO A VEHICLE SAFETY FEATURE. NO WARNING LIGHT WERE ILLUMINATED PRIOR THE INCIDENT. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS INSPECTED BY THE DEALERSHIP WHO DETERMINED THE POT HOLE IMPACT DEPLOYED THE SIDE AIR BAG AND ALSO STOCKED THE SEAT BELT BUCKLE. THE WHOLE INCIDENT WAS DETERMINED AS AN ACCIDENT BY THE DEALERSHIP AS WELL BY THE MANUFACTURER REPRESENTATIVE IN PUERTO RICO. THE CONSUMER PROTECTION AGENCY AND THE INSURANCE COMPANY ALSO DETERMINED THE INCIDENT AS AN ACCIDENT. THE CONTACT EXPRESSED CONCERN BECAUSE THE AIR BAG DEPLOYMENT WAS NOT A CONSEQUENCE OF BODY IMPACT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10171149October 18, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
FOURTH TRANSMISSION AND TODAY STARTED MAKING NOISES AGAIN AND MY ACURA EXTENDED CARE EXTENDED WARRANTY EXPIRES IN 4000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171055October 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAS FAILED AND BEEN REPLACED TWICE. CAR STILL NOT RUNNING RIGHT. NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170493October 11, 2006
TIRES, WHEELS
THE CARELESSNESS OF THE WORKERS COMPLETING CONSTRUCTION ON INTERSTATE 275. I HAVE HAD TO REPLACE TWO HIGH PERFORMANCE TIRES; DUE TO A SCREW WHICH CAUSED MY TIRE TO BLOW WITH THE FIRST TIRE ON THE INTERSTATE AT 4:45 AM, HAD TO SPEND $266.46 TO REPLACE TIRE. THEN A WEEK AND A HALF LATER WHILE DRIVING ON THE SAME INTERSTATE GOING TO WORK HAD TO REPLACE ANOTHER TIRE DUE TO A NAIL, ANOTHER $200.00. I THINK IT IS THE RESPONSIBILITY OF DOT TO MAKE SURE ALL SCREWS AND NAILS ARE CLEARED OFF THE INTERSTATE SINCE PEOPLE ARE HAVING TO TRAVEL IN ORDER TO GET TO WORK EACH DAY. TO HAVE TO PAY OVER $400, IN A WEEK AND HALF; MONEY THAT I DON'T HAVE IT IS TAKING A TOLL ON ME FINANCIALLY. I THINK DOT NEEDS TO STEP UP AND TAKE RESPONSIBILITY FOR ALL THE LOOSE NAILS AND SCREWS BEING LEFT ON THE INTERSTATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170442October 10, 2006
STEERING
STEERING FAILED - STEERING WHEEL WOULD TURN FREELY WITHOUT AFFECTING THE FRONT WHEELS. OCCURRED IN A PARKING LOT SO THE DRIVER WAS ABLE TO STOP THE VEHICLE BEFORE HITTING ANYTHING. A SERIOUS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170266October 9, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SEVERE CORROSION AND GROOVING ON REAR BRAKES NOT CAUSED BY ENVIRONMENTAL CONDITIONS OR NORMAL WEAR (FRONT BRAKES OK). COULD LEAD TO ACCIDENT DUE TO DIMINISHED BRAKING CAPACITY. ALMOST IDENTICAL PATTERN ON LEFT AND RIGHT REAR ROTORS. FOUND DURING ~ 21K DEALER SERVICE BUT WAS THERE TO LESSER EXTENT AT ABOUT 12-15K MILES. ROTORS AND PADS REPLACED TO CORRECT THE PROBLEM. I HAVE LEARNED FROM OTHER 2005 AND NEWER TL'S THEY HAVE HAD A SIMILAR PROBLEM AT A SIMILAR MILEAGE. DIGITAL PHOTOS AND REFERENCES TO OTHER OWNERS CAN BE PROVIDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170225October 8, 2006
UNKNOWN OR OTHER
THE PAINT ON MY BLACK TL-S HAS BEEN CONTINUALLY DETERIORATING SINCE A COUPLE MONTHS AFTER PURCHASE. EVERY BIRD DROPPING, ROAD GRIME, HARD WATER MARK ON MY CAR SEEMS TO EAT THROUGH 3 COATS OF MEGUIAR'S WAX AND TAKE OFF THE PAINT. FRIENDS HAVE WITNESSED HOW WELL I TAKE CARE OF MY CARS (WITNESS MY 10 YEAR OLD MITSUBISHI WITH NO SUCH PROBLEMS AND IT WAS NOT GARAGED!) AND AGREE THAT THE PAINT QUALITY ON MY ACURA IS EXTREMELY POOR. I HAVE BEEN READING OF OTHER CUSTOMERS WITH SIMILAR PROBLEMS AND I BELIEVE ACURA SHOULD HAVE TO SEND OUT A SERVICE BULLETIN TO REPAINT THOSE CARS EXHIBITING THIS PEELING, FLAKING, CRACKING, ETCHING PROBLEM. I USE A CAR COVER AND IMMEDIATELY WASH OFF ANYTHING THAT LANDS ON MY CAR.... OFTEN THE CONTAMINANT DOES NOT WASH OFF (BONDS TO THE PAINT?) OR JUST TAKES THE PAINT OFF WITH IT! TALKED TO THREE ACURA DEALERS OVER THE YEARS AND NO ONE WILL TAKE RESPONSIBILITY. IT'S DISAPPOINTING FOR A COMPANY MY FAMILY HAS DONE BUSINESS WITH FOR 18 YEARS (7 HONDA PRODUCTS SO FAR). NEVER SAW THIS PROBLEM ON ANY OF THE OTHER HONDA / ACURA PRODUCTS EITHER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170114October 6, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE TRAVELING 50 MPH, THE TRANSMISSION FAILED. THE VEHICLE WAS PULLED OVER, AND DRIVEN TO THE DEALERSHIP AT SPEEDS BELOW 20 MPH. THE TRANSMISSION WAS REPLACED. TWO YEARS LATER, THE PROBLEM REOCCURRED. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD AND WAS NOT INSPECTED BY A MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170000October 5, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WE WERE RETURNING ON 10/02/06 FROM A 1,000 MILE ROAD TRIP TO PA, ON THE WAY HOME (AT NIGHT, IN THE POURING RAIN, WITH A TODDLER) WE LOST OUR TRANSMISSION. THIS WAS ON A 65 MPH HIGHWAY. THE TRANSMISSION SLIPPED FROM 2000 RPM-5000 RPM AND BACK A FEW TIMES. BY THE TIME I COULD GET SAFELY PULLED OVER, THE CAR WOULD NOT MOVE. WHEN I TRIED TO DRIVE IT TO MOVE SAFELY OFF OF THE HIGHWAY, IT WAS REVVING AT 5000 RPM AND MOVING A 2 MPH. I OBVIOUSLY DID NOT WANT TO DO MORE DAMAGE, SO WE SAT ON THE HIGHWAY IN THE MIDDLE OF AN OFF RAMP UNTIL ASSISTANCE ARRIVED. WE HAD IT TOWED TO A LOCAL GARAGE. THEY CALLED THE NEXT DAY TO TELL US THAT THE TRANSMISSION WAS GONE AND THEY HAVE SUCH A HIGH FAILURE RATE THAT THEY GO FOR $2000 EVEN AT SALVAGE YARDS. THEY QUOTED US $3650 FOR A REBUILT, WITH A NEW COMPUTER (ACURA REQUIRED!!!) AND LABOR. THE KICKER IS, WE HAD ONLY BEEN OVER OUR WARRANTY MILEAGE BY 3K. WE WERE ALSO GIVEN NO WARNING (NEITHER WARNING LIGHT NOR DRIVING) THAT THERE WAS A PROBLEM. I CAN NOT BELIEVE THAT HONDA/ACURA CAN HAVE THE #2 MOST RELIABLE VEHICLE REPUTATION. AFTER SIMPLY SEARCHING FOR "2001 ACURA TL TRANSMISSIONS" THERE WERE PAGES UPON PAGES THAT HAVE HAD THEIR TRANSMISSIONS REPLACED AS EARLY AS 25K AND SOME HAVE EVEN HAD TWO TO FOUR REPLACEMENTS. HOW IS THIS THE #2 MOST RELIABLE CARE COMPANY? I DO NOT THINK A TRANSMISSION SHOULD GO AT 100K, IF MAINTAINED PROPERLY, THERE IS NO REASON FOR IT. I AM DISGUSTED THAT WE JUST BOUGHT THIS VEHICLE LAST YEAR AND STILL OWE 2 AND A HALF MORE YEARS ON IT!! EVEN WORSE, SINCE WE BOUGHT THE VEHICLE, WE WERE NEVER MADE AWARE OF ANY RECALL BY ACURA AND WERE NOT ABLE TO BRING IT TO ACURA (FOR FREE) TO MAKE SURE EVERYTHING WAS OK. HAD WE BEEN MADE AWARE WHEN WE TOOK POSSESSION (I AM SURE ACURA HAS RECORDS OF NEW OWNERS AS WE JUST GOT A RECALL ON OUR USED 2002 CHEVY), WE COULD HAVE AVOIDED THIS. RIGHT NOW, WE ARE RENTING A CAR SINCE WE BOTH WORK FULL TIME JOBS, ON TOP OF A $3650 REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170019October 5, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. AFTER SITTING FOR A WHILE, THE VEHICLE PROCEEDED FORWARD, BUT WOULD NOT GO ABOVE SECOND GEAR. THE DEALERSHIP REPLACED THE TRANSMISSION, UNDER RECALL, #04V176000. TWO YEARS LATER, THE VEHICLE STALLED AGAIN AND THE TRANSMISSION WAS REPLACED A SECOND TIME. THEN WHILE DRIVING UP AN INCLINE THE GEARS BEGAN SLIPPING. THE DEALERSHIP DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169822October 3, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE TRANSMISSION WAS REPLACED THREE TIMES BY THE DEALER. THE FIRST TIME, THE TRANSMISSION WAS REPLACED BY THE DEALER DUE TO A RECALL, AFTER THE TRANSMISSION SEIZED. THE DEALER ALSO REPLACED THE TORQUE CONVERTER, CONTROL MODULE TCM, AND FUEL PRESSURE REGULATOR. THE RECALL CAMPAIGN ID #04V176000 WAS ON THE NHTSA WEBSITE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT HAD NOT HEARD BACK FROM THEM YET. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR A THIRD TIME FOR THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169823October 3, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE, STRUCTURE
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THE AUTOMATIC TRANSMISSION SEIZED AND THE ENGINE STALLED WITHOUT WARNING. A NHTSA RECALL, #04V176000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE AUTOMATIC TRANSMISSION HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED AGAIN AND THE ENGINE NEEDED NEW ENGINE MOUNTS. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/18/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169494September 28, 2006
VEHICLE SPEED CONTROL
SINCE LEASING CAR IN APRIL 2006 THERE HAVE BEEN 10 INCIDENTS OF SUDDEN ACCELERATION. CONCLUDING IN AN ACCIDENT 9-20-2006. COMPANY INSPECTED THE CAR FOR ONE HALF HOUR ON SEPTEMBER 27 AND COULDN'T FIND THE CAUSE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10169312September 26, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
FAULTY TRANSMISSION. ACURA RECALLED VEHICLE, BUT MY VEHICLE DID NOT FALL UNDER THE "VIN" RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168343September 15, 2006
POWER TRAIN:MANUAL TRANSMISSION
6 SPEED MANUAL TRANSMISSION IS SYNCHRONIZED POORLY MAKING IT DIFFICULT TO SHIFT INTO 3RD GEAR SMOOTHLY AND SOMETIMES WILL POP OUT OF 3RD WHEN YOU THINK YOU HAVE CLUTCHED SUFFICIENTLY. DEALER CLAIMS THERE ISN'T A PROBLEM AND WILL NOT FIX THE ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura TL