Acura MDX Complaints

3,381 consumer complaints on file.

#11674868July 20, 2025
ENGINE, FUEL/PROPULSION SYSTEM
While driving on the highway this vehicle shifted into neutral and lost power. Once pulled to the side of the road, the vehicle was able to be turned off and re started. This happened to my teenage daughter without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674899July 20, 2025
UNKNOWN OR OTHER, WHEELS, SUSPENSION
Unknown. Constant creaking and rubbing sound when turning wheel and tires. Acura refuses to look into it more. Not a normal sound for a car less than two years old. Continues to happen everyday since two eeeks after I bought car. Have taken it to Acura multiple times for weeks at a time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674739July 19, 2025
EXTERIOR LIGHTING
There is moisture and water droplets inside outer left taillight
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674784July 19, 2025
ELECTRICAL SYSTEM, ENGINE
I own a 2020 Acura MDX. On two separate occasions, the Auto Engine Idle Stop system failed to operate while depressing the accelerator pedal while at a stop. Several unknown warning lights were illuminated on the instrument panel. The vehicle shuts off and the I had to manually restart the vehicle after the failure. I have not contacted the dealer yet but based on what I have found here I am not the only one that this is happening too. It is awful to be stopped in rush hour traffic and having people honking at me and potentially be the cause of an accident. The vehicle has not been repaired. The failure mileage was approximately 35,000 and 38,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674534July 18, 2025
FUEL/PROPULSION SYSTEM, ENGINE
My vehicle is showing the exact same symptoms that the 2016-2018 MDX fuel pump recall is stating but my VIN number is not part of the vehicles being recalled. I reached out to Acura relations and unfortunately, they cannot provide authorization to repair my fuel pump even though my vehicle falls under the same years that this model is being recalled for. I went to an independent shop to try and understand what the problem with my vehicle is and I was told that the high pressure fuel pump seems to be failing and was asked why I have not taken the vehicle to the dealership for the fuel pump recall. Due to this issue I am unable to properly use my vehicle. If i step on the accelerator too hard, the vehicle gets engine misfires and immediately goes on limp mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674157July 17, 2025
ENGINE
On August 29, 2024 my vehicle stopped working. I was driving through a busy Costco parking lot. We stopped to wait for a car to turn, the auto engine idle turned on. When we removed our foot from the brake that car wouldn't move. It wouldn't start again, everything seized up. We couldn't push the car because the tires locked up. We called a tow truck, luckily we were not in a parking spot because the tow truck driver had to pull it on the bed. The vehicle was towed to Stephen Wade Honda, they have always maintained our vehicle and done the recalls when able to. The nearest Acura dealership is 127 miles away. We were told that the engine suffered catastrophic engine failure. I reached out to Acura and a lady on the phone said she was sorry there was nothing Acura could do. I want to know why my vehicle is not under recall for catastrophic engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674335July 17, 2025
TIRES
Tires have 3k miles . For the past 2 weeks, we have had a slow leak. Must refill air every 3 days. Spent one day at Tire Kingdom, but they could not detect anything. Then the Acura Dealer says there is a leak, but can't find it. We have no choice but to purchase a new tire. This is wrong - th I am retired on a fixed income and must buy a tire for a 3-month-old vehicle!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673735July 15, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
The contact owns a 2010 Acura MDX. The contact stated that while attempting to open the door, the contact’s grandson exited the vehicle, and the door closed independently. The contact stated that his daughter had experienced the door closing independently onto her right hand while exiting the vehicle. No warning light was illuminated. A dealer was contacted. The vehicle was diagnosed over the phone by the dealer, and the contact was informed that the door check strap needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred by the manufacturer to the NHTSA Hotline to report the failure. The approximate failure mileage was 184,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673234July 14, 2025
UNKNOWN OR OTHER
I been having deceleration problem and shut down unexpectedly problem with my Acura MDX 2020 truck. I can be driving my truck normally and out of no where my truck would lose power slow down and eventually shut off completely. I avoided like 5 car accidents with this incident happened to me. I have bring the truck to Acura and they are not fixing my problem.i am scared to dead to drive my own truck. I always drive with my kids in my truck. Please help I don’t know what else to do. This truck is going to get me in a nasty car accident and I can even lost my life. Back in 2024 in September I was driving on 78 on my way to Jersey City, I was driving like 65 miles, my truck slow down lose power and eventually turned off. Someone almost hit me from behind. On Wednesday July 02/2025 I was driving like 20 miles approaching a red light to stop once I press the break pedal my truck completely shuts off. I needed to wait like 1 minute or 2 to turn on. Also on Thursday July 3/2025. I was on my way to the hospital with my kids and my truck turn off completely on a Burger King drive through. That day I took my truck again to Acura to check on it. They told me nothing was wrong with my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673138July 13, 2025
ENGINE
driving on freeway at 65mph and check engine light flashed as vehicle started to studder and turned off while driving. vehicle would not even try to start afterwards. vehicle got towed off freeway to my home. I continued to try to start, it sounded like a bad starter or dead battery, so I charged the battery and got the vehicle to crank and start. engine was knocking and squealing and pinging. immediately turned off and did some research. found out about recall and my engine is not on it . I found a local shop and had it towed there. it ended up being a bad rod/bearing in the engine. I had to have the engine replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672918July 11, 2025
POWER TRAIN
My vehicle started a couple of months ago making a noise like the transmission was having trouble shifting smoothly. I do not drive this vehicle that often so I thought it was maybe my ears. When researching I found out there to TSB's on Acura MDX's B20-015 & B19-004 to from 2016 to 2019. My wife does not feel safe driving this vehicle. Can you help ASAP. Thank you so much.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672382July 9, 2025
ENGINE
On Sunday, while driving approximately 70 mph on the highway with my two young children in the car, the check engine light began flashing, the vehicle suddenly lost power, and would not accelerate past 60 mph. The engine then began producing loud clanking or knocking noises. I pulled over as quickly as I could and had the vehicle towed to my local Acura dealership. The technician who inspected the vehicle indicated it is in the early stages of catastrophic engine failure—likely due to a spun rod bearing. These symptoms are nearly identical to those described in NHTSA Recall 23V751000, which addresses rod bearing failure, sudden loss of power, and potential engine seizure in certain Acura models. A less severe version of this issue occurred a few days earlier, on Thursday, also while driving on the highway. The check engine light began flashing and the vehicle experienced a noticeable loss of power. I pulled over and restarted the vehicle, and that resolved the issue. I drove the vehicle multiple times—including on the highway—between Thursday and Sunday with no further issues until the much more severe failure occurred. Despite the clear safety concerns—and the fact that both incidents closely mirror the description in Recall 23V751000—my VIN is not currently included in the recall. The vehicle has fewer than 90,000 miles and has been maintained exclusively at Acura dealerships. I’ve reported this to Acura, and my case has been escalated for internal review. An Acura representative encouraged me to contact NHTSA directly, as your agency is responsible for determining whether the scope of the recall should be expanded. This is a serious safety issue that occurred without warning—at highway speeds, with children in the car – and put my family at risk. I respectfully request that NHTSA investigate and consider expanding Recall 23V751000 to include similarly affected vehicles like mine. Thank you for your attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671981July 8, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2020 Acura MDX. The contact stated that on three separate occasions, the Auto Engine Idle Stop system failed to operate while depressing the accelerator pedal while at a stop. The contact stated that several unknown warning lights were illuminated on the instrument panel. The contact stated that the vehicle shut off and the contact had to manually restart the vehicle after the failure. The contact called and informed the dealer of the failure. The contact was then referred to the manufacturer for assistance with the repair. The contact was provided a case number and referred to the dealer to order the part for the repair. The contact made multiple attempts to reach the dealer but had not received a response. The vehicle was not repaired. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671500July 7, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Vehicle is getting errors for Emssions controls, parking brake, and sh-awd system faults all at the same time. Car will still function normally and codes will go off and come back intermittently. Also while reading the codes it will get a U3006-16 code for low voltage on the ecm. Confirmed battery is good under load test and alternator is charging at 14.2 volts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671682July 7, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Acura MDX. The contact stated while driving 75 MPH, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. In addition, the contact stated that the engine and low oil pressure warning lights were illuminated. The contact stated the vehicle was shaking abnormally, and the vehicle failed to exceed 30 MPH. The vehicle was driven to a nearby parking lot. The vehicle was then towed to an independent mechanic to be inspected. The contact was informed that the engine was covered in engine oil. The contact stated that the vehicle had recently received an oil change. The contact was advised to have the vehicle towed to the dealer. The vehicle was towed to the dealer where it was diagnosed with fractured bearings and engine failure. The contact was informed that the engine and the bearings needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671463July 6, 2025
POWER TRAIN
On [XXX], while driving from Orlando, FL to Atlanta, GA, I experienced one of the most terrifying moments of my life. I was traveling on the freeway at approximately 80 MPH, in lane 3 or 4, when my vehicle suddenly began to hesitate and lose power without any warning. In that moment, fear and panic took over. Cars were flying past me, and I could feel my truck rapidly decelerating. I immediately turned on my hazard lights and began honking to alert other drivers, praying they would give me space to move over. Thankfully, I was able to carefully navigate across lanes and reach the far-left shoulder. Once I got into the acceleration/deceleration lane, the vehicle suddenly lurched forward and began accelerating again—completely on its own. I knew I couldn't risk staying on the road, so I exited at the next ramp and pulled into a gas station, still shaken. After refueling, I attempted to restart the truck, but it would no longer shift into Drive or Neutral. The truck was stuck in Park and completely inoperable. A roadside mechanic responded to my call for help and made several attempts to restore mobility, but nothing worked. I spent the evening stranded and alone, unsure of what to do next. The following day, [XXX], I had the vehicle towed to Honda South near Atlanta, GA. After inspection, I was informed that the issue was a complete transmission failure. In addition to needing a new transmission, the vehicle also required replacement of critical sub-assembly components, including the transmission control module (TCM). This situation was not just a mechanical failure—it was a serious safety event that put my life and the lives of others at risk. I’m still shaken by what happened and deeply concerned about how such a failure could occur so suddenly and without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671407July 6, 2025
POWER TRAIN
While travelling at highway speeds, I removed my foot from the accelerator to adjust speed for a lane change. When changing lanes and acceleration was then needed, there was no response from the engine for ~5 seconds. I depressed the accelerator several times with no response, which nearly caused an accident during the lane change. The engine did not stall. Eventually, the engine responded to the accelerator input. This has occurred multiple times under similar circumstances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671314July 5, 2025
POWER TRAIN
Many attempts in the last 5k miles made to diagnose unsafe uncomfortable front vibrations. Vehicle erratically shaking above 50mph. Returned vehicle to CarMax (where vehicle purchased), and 3 separate individual Acura dealers made attempts. Rotated and rebalanced tires several times with a scan tool connected as a technician drove vehicle with no results Finally Acura dealer an hour away from my home diagnosed faulty front transfer case pending anything further. Conveyed the shaft splines into transfer case and other end to transmission may be faulty, rounded out, and will report findings. After inspected, transmission output splines for shaft going to front transfer case have been found rounded out as well. Dealer reported this again under warranty and ordering transmission. Coming up on 30 days front transfer case, transmission, and possibility of further repairs. Compiling written documentation. Vehicle repair attempts at Carmax Newport News, VA, Southern Acura Newport News, VA, Hall Acura Virginia Beach, VA, and Crown Acura Richmond, VA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671388July 5, 2025
UNKNOWN OR OTHER
Acura MDX Sunroof Explosion striking my wife face and glass going into my kids 5 and 3 car seats. The dealer nor American Honda are not taking accountability for it.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11671242July 4, 2025
SERVICE BRAKES
1. Brake Pedal Sinking to Floor While Stopped - While stopped at a traffic light or in stop-and-go traffic, the brake pedal intermittently sinks all the way to the floor despite steady pressure being applied. This issue occurs sporadically, making it difficult for the dealership to consistently replicate during service visits, but it has happened multiple times. Critically, once the pedal sinks, it does not return to its normal position on its own. I am forced to manually pull it back using my foot, which is both dangerous and unacceptable in a modern vehicle. This creates a serious safety hazard and raises concerns about potential failure of the braking system. 2. Delayed Brake Engagement - The brake pedal consistently travels halfway before the braking system engages and slows the vehicle. On all three occasions, I was told the problem could not be replicated. Despite their findings, the issue persists and poses a serious safety concern, especially in real-world driving conditions. This concern is even more urgent because I regularly transport my family, including my two toddlers aged [XXX] and [XXX] , and I need to be able to rely on the braking system to keep them safe. I have reached out to Acura on numerous occasions to report this issue, but so far, my concerns have not been taken seriously. I have not received any meaningful support or escalation despite clearly communicating the severity of the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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