Acura ILX Complaints

270 consumer complaints on file.

#11727951March 30, 2026
SERVICE BRAKES
I have a master cylinder brake recall and I have taken my car to the Acura of Fort Myers dealership and they said they can’t fix the issue because parts are not available. I should receive a second notification from Acura Automobile Division when parts will be available and they won’t be available until spring of 2026 . I need my car to drive around and my concern is my safety driving the car with this recall. Can I buy the parts and have Acura reimburse me the money ? Please let me know , my phone number is [XXX] my name is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726735March 24, 2026
SERVICE BRAKES
I am filing this complaint regarding the inadequacy of American Honda's recall remedy under NHTSA Campaign 25V-859 (Acura Campaign RN5) for my 2016 Acura ILX (109,000 miles). This recall addresses a defective brake master cylinder that can reduce braking performance and increase stopping distances, posing an unreasonable risk of crash or injury. Despite this acknowledged safety defect, American Honda is refusing to perform the recall repair, stating that parts are limited and repairs are being prioritized only for vehicles already exhibiting symptoms of failure. My case (#16165247) has been closed with no remedy provided. I have contacted American Honda approximately five times over the past two months and receive the same answer. No repair, no loaner vehicle, no interim safety guidance, and no timeline for parts availability has been offered. Their guidance was "we can prioritize your repair once you notice your brakes begin to fail." My local Acura dealer was uncooperative, stating they have no parts and telling me to get American Honda to provide parts, placing the burden of obtaining them on me as the consumer. The defect symptoms (degraded braking and increased stopping distances) mean the vehicle is already unsafe by the time failure is detectable. Requiring owners to continue operating vehicles with a known braking defect until failure occurs exposes my family, including young children, to the exact crash risk this recall was issued to prevent. It's negligent and endangers the consumer due to failure of the manufacturer. I am requesting that NHTSA open a Recall Query into Honda's handling of 25V-859 and exercise its authority under the Safety Act to compel American Honda to either expedite the recall repair on my vehicle or provide a manufacturer-funded replacement vehicle or rental until the remedy is completed. The recall remedy is not being provided within a reasonable time, and no adequate interim safety measures have been offered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725735March 20, 2026
EXTERIOR LIGHTING, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
I am reporting a severe and hazardous safety defect in my 2021 Acura ILX involving water intrusion into the headlight assembly, resulting in electrical failure of critical lighting and signaling components. Due to an apparent manufacturing defect in the headlight sealing, moisture is entering the housing and is visibly present as condensation, directly causing system malfunction. This defect leads to intermittent and unpredictable failure of the turn signal (blinker), including failure to activate and spontaneous activation without driver input. As a result, surrounding drivers cannot accurately determine my intended movements, significantly increasing the risk of a collision. Additionally, the headlight intermittently dims or shuts off at night, creating dangerously reduced visibility and unsafe driving conditions. The defect also compromises essential driver-assist safety systems, including blind spot monitoring and lane departure warning, which rely on consistent visibility and signaling. When these systems are impaired, the risk of unsafe lane changes and crashes is substantially elevated. The issue is ongoing, reproducible, and worsens with normal environmental exposure such as rain or humidity. There were no prior warnings. The failure began with visible condensation and has progressed into repeated electrical malfunction affecting multiple safety-related systems. This is a failure of federally required safety equipment, not a cosmetic issue. Loss of lighting, signaling, and safety system reliability presents a clear and unacceptable risk of crash, injury, or fatality. This defect does not appear isolated and may indicate a systemic manufacturing or design failure. Immediate investigation is necessary, and recall action is warranted to prevent further harm to drivers and the public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725734March 20, 2026
EXTERIOR LIGHTING, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
am reporting a serious safety defect in my 2021 Acura ILX involving the front headlight assembly. Water is entering the headlight housing due to what appears to be a manufacturer sealing defect, with visible condensation inside. This is causing electrical malfunction, including intermittent failure of the turn signal (blinker) and inconsistent headlight operation. The components are available for inspection upon request. This defect creates a significant safety hazard. The turn signal will fail to activate or activate randomly, preventing other drivers from knowing when I am changing lanes and increasing the risk of collisions. The headlight also intermittently dims or shuts off at night, reducing visibility and creating dangerous driving conditions. This issue also affects driver-assist safety systems, including blind spot monitoring and lane departure warning, which rely on proper signaling and visibility. When the lighting system malfunctions, these systems are less effective, increasing the risk of unsafe lane changes. The problem is ongoing and reproducible, especially after exposure to moisture. The malfunction occurs intermittently but frequently enough to make the vehicle unsafe. The vehicle has not yet been formally inspected, but inspection is being pursued. There were no warning lights prior to failure. The first symptom was condensation inside the headlight, followed by increasing failure of the blinker and headlight. This does not appear to be an isolated issue and may indicate a broader manufacturing defect. Because this directly impacts visibility and signaling, it is a critical safety concern. This issue should be urgently investigated for a recall to prevent accidents, injuries, or fatalities.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723961March 12, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Acura ILX. The vehicle was taken to be inspected, and the contact was informed that the VIN might be associated with NHTSA Campaign Number: 25V859000 (SERVICE BRAKES, HYDRAULIC). The vehicle was taken to the dealer, and the contact was informed that the part to do the recall repair was not yet available, and the part was on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to an independent mechanic who inspected the vehicle and informed the contact that the braking system had passed inspection. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722773March 8, 2026
SERVICE BRAKES
I am reporting a safety concern involving my vehicle, a 2016 Acura ILX (VIN: [XXX]), which is currently subject to an active brake system safety recall involving the brake master cylinder (Acura Recall Code RN5). The recall describes a defect in which contamination of the brake fluid system may cause the master cylinder seal to swell and reduce braking pressure, allowing the brake pedal to travel toward the floor and increasing stopping distance. The failure condition described in the recall is currently occurring in my vehicle. When braking, the brake pedal travels significantly toward the floor before the vehicle stops, which raises serious safety concerns regarding the ability to stop the vehicle in normal traffic conditions. I began contacting Acura dealerships in December 2025 after receiving the recall notice. I was informed that the required recall repair parts were not yet available and that I would be contacted when parts became available. Multiple dealerships in Massachusetts and Connecticut provided the same information. As of March 2026, I have not been contacted by any dealership regarding repair availability, and the vehicle continues to exhibit the braking condition described in the recall notice. Because the defect affects the braking system, I do not feel the vehicle can be safely operated while awaiting the recall repair. The vehicle remains financed and insured and is relied upon for daily transportation. This complaint is being submitted to document that the recall defect appears to be actively occurring in the vehicle and that the recall remedy has not yet been made available after several months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721518March 2, 2026
AIR BAGS
Airbag light on per dealership needs driver airbag replaced was on recall, then retracted from recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719412February 20, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Acura ILX. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and there was an abnormal sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, where the contact was informed that parts were not available for the repair. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719435February 20, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719448February 20, 2026
UNKNOWN OR OTHER
My car is fine Lyft company has stopped me because I have a recall for you . And I need a document from you that says that I don't need no recall . Plus I just had the inspection this morning. And my car is perfect. Can you please help me with a document to get back to work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718193February 16, 2026
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
IIU malfunction not valid for this vin, even though it is the exact issue that every other model faced. Acura REFUSED to complete the repair without paying $3400
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716661February 9, 2026
AIR BAGS, FUEL/PROPULSION SYSTEM, POWER TRAIN
I own a 2016 Acura ILX and recently discovered multiple federally mandated safety recalls affecting my vehicle, including a brake master cylinder recall, fuel pump recall, driveshaft separation recall, and Takata airbag recall. I have owned this vehicle for over seven years and was never notified by mail or otherwise at my correct address that these safety recalls existed. One recall is currently active, but the dealership advised they cannot perform the repair due to parts unavailability until March, leaving me to operate a vehicle with a known brake-related safety defect. The remaining recalls are listed as not active, yet were never completed, and the dealer refused to perform them. I am concerned that required safety defects were not properly communicated or remedied, placing me and others at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716033February 5, 2026
ENGINE
Car stopped working, engine replaced than broke down again told it was better but than it was exhaust. Every light was on in the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715343February 3, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (SERVICE BRAKES, HYDRAULIC). The local dealer was contacted and informed the contact that the part to do the recall repair was not available. The contact stated that it had been over a month since the vehicle was taken to the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712039January 20, 2026
FUEL/PROPULSION SYSTEM
The vehicle began experiencing a steering and suspension malfunction that made the car difficult to control, particularly at low speeds and when turning. There was increased vibration, unusual noise from the front end, and a noticeable pull to one side. These symptoms created a safety risk because loss of steering stability could have led to a crash, especially in traffic or on highways. The vehicle was taken to a Honda dealership for diagnosis. The dealership did not inform me of an active Acura safety recall related to the issue and stated that they “do not check Acura recalls.” Based on their assessment, I proceeded with repairs at my own expense. I paid approximately $435 for the replacement part purchased from an Acura dealership and about $300 in labor to an independent repair shop. After the work was completed, I later learned that the same issue was covered under an active Acura safety recall. The problem has since been confirmed by both the independent repair facility that performed the work and an Acura dealership that verified the recall applies to this vehicle. When I requested reimbursement under the recall, Acura offered approximately $312.91, which does not cover my actual repair costs. Prior to the failure, there were clear warning signs including steering vibration, noise, and handling instability that worsened over time. No dashboard warning lights appeared before the failure. The replaced component is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710702January 13, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Acura ILX. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The failure had occurred several times. The vehicle was taken back to the residence. The contact stated that her husband, an independent mechanic, diagnosed the vehicle and determined that the fuel pump needed to be replaced. The contact researched and became aware of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710536January 12, 2026
SERVICE BRAKES
I received notice of this brake master cylinder recall on 12/20/25 and tried to schedule it at my local dealership (1/5/26) Edmonds, WA. They told me they could not perform the recall because they did not have the parts. I was in the dealership on 1/10/26 and they told me they would check into it. Today I received a VM saying they would not perform the recall because the brake booster has not yet failed. This seems like a safety issue - am I supposed to have an accident in order to get this resolved?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708611January 4, 2026
UNKNOWN OR OTHER
Keyless access system, dash flashing while off and alarm goes off .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706018December 19, 2025
SERVICE BRAKES
My brake pedal randomly sinks to the floor. I have been close to rear ending the vehicle in front of me due to this issue. My car has been to the Acura dealership on three different occasions complaining of this issue but nothing was ever found. The tech was unable to replicate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706024December 19, 2025
AIR BAGS
I am submitting this complaint regarding a 2021 Acura ILX (VIN: [XXX] ) that has been unreleasable for an extended period due to manufacturer inability to supply a required safety component. The vehicle was involved in an accident on July 6, 2025 and delivered to Caliber Collision in Corpus Christi, Texas. All accident-related repairs have been completed. However, the vehicle cannot be released because a required airbag and/or airbag module is unavailable. American Honda Motor Company, Inc. has advised that the safety component is unavailable to be sold and that no estimated time of availability exists. Due to the safety nature of the missing component, the repair facility has confirmed the vehicle cannot be legally or safely released. The delay is no longer accident-related and is solely due to manufacturer unavailability of a safety-critical, non-cosmetic part. I have requested interim solutions including buyback, rental assistance, or a dealership loaner, and no temporary or permanent solution has been provided. This complaint is submitted to document manufacturer inability to supply a required safety component resulting in extended loss of vehicle use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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