2023-2024 BMW i7 "Drive faulty" Delivery Stop SIB 61 14 24

Important Warnings for Owners

BMW has issued specific instructions regarding this Delivery Stop. It is crucial for owners and potential buyers to be aware of these advisories.

BMW states: "Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the remedy is completed. Do not use or sell replacement equipment/parts subject to a Delivery Stop."

Additionally, BMW notes: "Unfortunately, we are currently unable to correct this potential technical fault before vehicle handover as the required parts are not yet sufficiently available." However, for vehicles already in use, BMW clarifies: "However, there are no restrictions in regard to the usage of the vehicle."

What's Affected

This Delivery Stop, identified as Service Information Bulletin (SIB) 61 14 24, applies to certain 2023-2024 BMW i7 Sedan (G70 BEV) models. Specifically, vehicles produced between August 4, 2021, and May 2, 2024, are included.

The core of the issue involves the rear high-voltage cable for the electric drive unit.

Symptoms You Might Notice

The primary symptom associated with this issue is a specific warning message displayed on the vehicle's instrument cluster. Owners may see a "Check Control message 'Drive faulty'" appear.

This message indicates a potential problem within the high-voltage system, which could be related to the affected cable.

The Underlying Cause

The root cause of the issue is the chafing of the rear high-voltage cable for the electric drive unit. Over time, this abrasion can compromise the cable's integrity, leading to potential malfunctions.

This chafing can trigger the "Drive faulty" message, alerting the driver to a problem.

Dealer Actions and Repair

For new, certified pre-owned, or used vehicles subject to this Delivery Stop, dealers are prohibited from delivering them until the necessary remedy is completed. The Service Information Bulletin SIB 61 14 24 details the required actions.

The repair involves retrofitting abrasion protection for the high-voltage cable. Dealers will use specific labor operations (00 76 812 or 00 76 199) and a repair code (0061590800) for this service.

Furthermore, dealers are instructed to discuss the situation with customers and have them sign an information letter, which must then be enclosed with the sales contract.

What Owners Should Do

If you own a 2023-2024 BMW i7 and experience the "Check Control message 'Drive faulty'", you should contact an authorized BMW Center immediately for a service appointment. Even if you haven't seen the message, if you have concerns about the high-voltage cable, your dealer can provide guidance.

The repair for this issue will be performed at no charge to you under your BMW New Vehicle Limited Warranty. BMW Service Centers will arrange a repair appointment as soon as sufficient replacement parts become available. If you are awaiting delivery of a new BMW i7, your dealer will ensure the remedy is completed before handover.

Source: NHTSA ID 11002670