2021-2024 Audi Trunk Lid Strut Noises TSB

Audi has released Technical Service Bulletin (TSB) 2062669/3 to address customer concerns regarding noises emanating from the trunk lid struts in various 2021-2024 Audi models. This bulletin, dated February 15, 2024, supersedes previous TSB 22-70 from August 9, 2022, and aims to clarify the nature of these sounds.

Symptoms of Trunk Lid Strut Noises

Owners may notice specific sounds when operating their trunk lid. The primary symptom described is "When opening and closing the trunk lid, noises from the trunk lid struts can be heard." Additionally, workshop technicians have identified that "Hydraulic flow and/or chafing sounds are emitted from the trunk lid struts during operation."

These sounds are typically heard as the trunk lid extends or retracts, indicating the struts are actively working. If you experience these Audi trunk lid strut noises, it's important to understand the manufacturer's stance.

Technical Background on the Noises

Audi's technical explanation indicates that the noises from the trunk lid struts are a normal characteristic of their design. The sounds are attributed to the hydraulic flow within the struts and inherent component tolerances. These are not considered a defect. The frequency and intensity of the sound can vary based on factors such as strut temperature, the speed at which the trunk lid is operated, and how often it is used.

This means that the Audi trunk lid strut noises are a functional aspect of the component rather than a sign of failure. The TSB serves to inform technicians and owners about this characteristic.

Important Information for Owners

Audi Technical Service Bulletin 2062669/3 includes a critical advisory for both technicians and owners: "Tip: Parts replacement does not solve this issue. Claims for replaced parts will be subject to review." This explicitly states that replacing the trunk lid struts will not resolve the noises because they are an inherent design characteristic. Furthermore, any warranty claims for replaced parts will be subject to review, implying they may not be covered if the replacement was performed solely to address these characteristic noises.

This TSB is informational only and does not apply to any Audi Warranty for repair of these specific noises. It is crucial for owners to understand that these Audi trunk lid strut noises are not indicative of a problem requiring repair.

What Owners Should Do

If you are experiencing Audi trunk lid strut noises, it is important to know that, according to TSB 2062669/3, these sounds are a normal operating characteristic. There is no repair procedure outlined in the bulletin because the noises are not considered a fault. Therefore, no action is required on your part, and attempting to have the struts replaced will not resolve the issue and may not be covered under warranty.

If you have other concerns about your vehicle's trunk lid operation, it is always recommended to consult with an authorized Audi service center for a proper diagnosis.

Source: NHTSA ID: 10250558