2022-2026 Audi e-tron GT Green Door Seal TSB 2076112/1

Audi has released Technical Service Bulletin (TSB) 2076112/1, dated November 25, 2024, concerning a condition where the inner door seals on certain e-tron GT and RS e-tron GT models appear green. This TSB is part of an ongoing effort to analyze the cause of this discoloration and gather crucial data from affected vehicles.

Symptoms

Owners of 2022-2026 Audi e-tron GT and RS e-tron GT vehicles may notice that the inner door seal is colored green. This discoloration is the primary symptom reported by customers and observed by workshop technicians.

Diagnosis / Trigger Conditions

The root cause of the green discoloration on the inner door seals is currently under analysis by Audi. To aid in this investigation, technicians are required to collect specific information. This includes verifying the presence of the green door seal and documenting its manufacturing or extrusion date.

Data Collection Procedure Summary

This TSB outlines a data collection process rather than a repair. Technicians are instructed to follow these steps when a customer reports an Audi e-tron GT green door seal:

1. Verify the Condition: Confirm that the inner door seal exhibits the green discoloration.
2. Contact TAC: If the vehicle is still within its New Vehicle Limited Warranty period, the technician must contact the Technical Assistance Center (TAC) consultant before proceeding.
3. Provide Photographic Evidence: Technicians must attach clear photographs of the affected door seal to the TAC ticket. This includes a photo specifically showing the door seal that is the subject of the complaint, and another photo clearly displaying the production date or extrusion date of the door seal.

Photo Documentation Requirements

To ensure the collected data is useful for analysis, specific guidelines for photographs must be followed:

• Vehicle Reference: Photos must include the vehicle's chassis number and the current date.
• Authenticity: Photos must not be edited.
• Clarity: Images should be in focus and taken with sufficient illumination.
• Problem Location: If appropriate, the location of the problem should be marked to provide clear reference for parts analysis.
• Privacy: Photos must not show any persons, faces, vehicle registration numbers (license plates), or other customer data.

Audi reserves the right to only pay for warranty claims after thorough checks if these reporting obligations are not met, and apologizes for any processing delays that may occur as a result.

Important Warnings

This Technical Service Bulletin 2076112/1 is for informational purposes only and is not applicable to any Audi Warranty. This means that any diagnostic or data collection work performed under this TSB may not be covered by standard warranty terms.

Owner Action

If you own a 2022-2026 Audi e-tron GT or RS e-tron GT and observe a green discoloration on the inner door seals, you should contact your authorized Audi dealer. Inform them about the Audi e-tron GT green door seal issue. While this TSB is primarily for data collection, your dealer can help document the condition as per Audi's request for further analysis.

Source: NHTSA ID: 11011261