2024 Audi Q8 / SQ8 MMI AC Connector Option Not Shown
A manufacturer communication, NHTSA ID 10247512, addresses an issue in 2024 Audi Q8 and SQ8 models where the 'Release AC connector' option may not appear in the MMI system, potentially affecting charging functionality.
Si applica anche a
- Audi SQ8
- 2024
Symptoms
Owners of certain 2024 Audi Q8 and SQ8 models may notice that the critical "Release AC connector" option is not displayed within their Multi Media Interface (MMI) system. This missing option can lead to difficulties in properly managing the AC charging process for the vehicle.
Diagnosis / Trigger Conditions
The primary symptom of this issue is the absence of the "Release AC connector option not shown in MMI" when navigating through the vehicle's infotainment system menus related to charging. This indicates a potential software or configuration problem within the vehicle's electrical equipment system. The manufacturer communication, NHTSA ID 10247512, specifically highlights this display anomaly.
Repair Procedure Summary
While the manufacturer communication does not detail a specific repair procedure, the nature of a missing MMI option typically points to a software-related correction. This could involve a software update to the vehicle's MMI system or a re-configuration of the electrical control units to ensure the "Release AC connector" option is correctly displayed and functional. An authorized Audi service center will have the necessary diagnostic tools and software to address this specific issue for your 2024 Audi Q8 MMI AC Connector.
Owner Action
If you own a 2024 Audi Q8 or SQ8 and are experiencing the "Release AC connector option not shown in MMI" issue, it is recommended to contact your authorized Audi dealer. Inform them about the missing option and reference manufacturer communication NHTSA ID 10247512. The dealer will be able to diagnose the specific cause and perform any necessary software updates or repairs to restore the functionality of your 2024 Audi Q8 MMI AC Connector.
Source: NHTSA ID 10247512
Frequently Asked Questions
- What does 'Release AC connector option not shown in MMI' mean for my Audi?
- This means that a specific option related to releasing the AC charging connector is not appearing in your vehicle's Multi Media Interface (MMI) display. This can impact your ability to properly manage or disconnect your vehicle from an AC charging station.
- Which Audi models are affected by the missing MMI AC connector option?
- This issue, as detailed in manufacturer communication NHTSA ID 10247512, specifically affects 2024 Audi Q8 and 2024 Audi SQ8 vehicles.
- What should I do if the 'Release AC connector' option is missing from my 2024 Audi Q8 MMI AC Connector?
- You should contact your authorized Audi dealership. They can diagnose the issue, which is likely software-related, and perform the necessary updates or repairs to ensure the option is correctly displayed and functional.
- Is this a safety recall?
- No, this is a manufacturer communication (TSB) regarding a potential operational issue, not a safety recall. However, it's important to address it to ensure proper charging functionality for your vehicle.
What Audi Q8 owners report
Counted from the records in our database across 7 model years.
- 206
- Owner complaints
- 18
- Recalls
- 2,216
- Service bulletins
- 6
- Crashes reported
- 1
- Fires reported
- 4
- Injuries reported
The 2024 model year
25 complaints, the 4th most of 7 model years on file. Owners reported 1 crash, 1 fire and 1 injury for this year, which also has 5 recalls on file.
Complaints by model year
| 2019 | 110 | |
|---|---|---|
| 2020 | 28 | |
| 2021 | 30 | |
| 2022 | 2 | |
| 2023 | 7 | |
| 2024 | 25 | |
| 2025 | 4 |
Most-reported systems
- Electrical System — 80
- Engine — 51
- Power Train — 50
- Steering — 17
- Forward Collision Avoidance — 16
Latest recalls for the 2024 model year
- 26V240000 — Service Brakes, Hydraulic (Apr 2026)
- 25V900000 — Back Over Prevention (Dec 2025)
- 24V428000 — Service Brakes, Air (Jun 2024)
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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