2022-2026 Audi VIN-4-PIN Reporting Program TSB

What is the VIN-4-PIN Program?

Audi has released Technical Service Bulletin (TSB) 2066297/5, which outlines the VIN-4-PIN reporting program. This program is an internal initiative designed to improve vehicle quality by collecting detailed information about product issues directly from dealership technicians.

The program, also referred to as V4P or vin4pin, incentivizes technicians to submit comprehensive reports on vehicle service and diagnosis processes. This data helps Audi engineers and product development teams identify root causes more quickly and develop effective solutions for various models, including the 2022-2026 Audi e-tron VIN-4-PIN related issues.

Why This Program Matters

During a vehicle's lifecycle, various product issues may arise. The VIN-4-PIN program is crucial for ensuring the long-term quality of Audi vehicles by fostering a well-documented fault-solving process. By receiving clear and detailed information from dealerships, Audi can make necessary product improvements more efficiently.

This proactive approach helps reduce handling time for issues and contributes to the development of robust repairs and production solutions. While primarily an internal program for technicians, its ultimate goal is to enhance the reliability and performance of Audi vehicles for owners.

How the Program Works for Technicians

Dealership technicians play a key role in the VIN-4-PIN program. When a customer concern matches a VIN-4-PIN topic listed on Elsa2Go, technicians can submit a Technical Assistance Center (TAC) web ticket. Eligible cases reported to TAC via these web tickets are rewarded with a $50 bonus per case.

To ensure eligibility for the bonus, technicians must use their own login credentials when submitting a TAC case. They are required to fill out topic worksheets with as much detail as possible, including all requested documentation such as videos, sound recordings, photos, and MVBs. A clear complaint, cause, and correction must be documented, and the case should be closed promptly after TAC review. This process helps gather comprehensive data for the Audi e-tron VIN-4-PIN program and other models.

Owner Action

This Technical Service Bulletin (TSB 2066297/5) is primarily an internal communication for Audi dealership technicians regarding a data collection program. It is not a recall and does not require direct action from vehicle owners.

If you own a 2022-2026 Audi model and experience any issues or concerns with your vehicle, you should continue to report them to your authorized Audi dealership. Your feedback to the dealership is vital, as it can contribute to the data collected through the VIN-4-PIN program, ultimately helping Audi improve its vehicles.

Source: NHTSA ID: 11023749