2022-2026 Audi Virtual Cockpit Semi-Circular Marks TSB

Audi has released Technical Service Bulletin (TSB) 2070020/6 to address a common concern among owners of certain 2022-2026 models: the appearance of semi-circular marks on the edges of the virtual cockpit display. This issue, often described as a pixel malfunction or an aesthetic flaw, can affect the clarity and functionality of the instrument cluster. This TSB provides a detailed diagnostic and repair procedure for technicians to resolve the Audi virtual cockpit marks problem.

Symptoms

Owners may observe the following issues with their virtual cockpit display:

• Semi-circular marks appearing along the top and bottom edges of the display glass.
• Pixel malfunction or other visual anomalies within the display area.
• Incorrect readings or operational sequence issues related to the driver information system (DIS), multi-function indicator (MFI), or multi-media interface (MMI).
• General appearance or surface defects on the instrument cluster screen.

Technical Background

The root cause of the semi-circular marks is identified as a discrepancy in the manufacturing process of the instrument cluster display. Audi implemented an optimized manufacturing process for the instrument cluster display screen on September 1, 2024. Therefore, vehicles with instrument clusters produced before this date are more likely to exhibit the issue.

Diagnosis and Trigger Conditions

To determine if the TSB applies, a technician must verify the production date of the instrument cluster. This is done using a diagnostic tool:

1. Connect to the vehicle and perform Self Diagnosis.
2. Select diagnostic address 17 (Instrument Cluster).
3. Access the control module OBD dropdown and select