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2021-2022 Audi Q5, A6 P17EF00 Hydraulic Pump Adaptation Fault

Audi has released Technical Service Bulletin 2074823/1 for 2021-2022 Audi Q5 and A6 models. This TSB addresses the diagnostic trouble code P17EF00, indicating an issue with the hydraulic pump adaptation in the gearbox control unit.

ByAhmet Topcu — Founder & Editor-in-Chief2022 Audi A6
2022 Audi A6 — Audi P17EF00 hydraulic pump
Editorial illustration generated for this article.
P17EF00hydraulic pump cannot be adaptedgearbox control unit faultAudi P17EF00 hydraulic pumpTSB 39 24 67 2074823/12074823SVM code 02A223Transmission Electronics J21780A927155DQ4K0927156BD
Audi A6 allroad
2022
Audi Q5
2021
Audi Q5 e
2021

Symptoms

Owners of 2021-2022 Audi Q5 and A6 vehicles may not directly experience symptoms related to this issue. Instead, the problem typically manifests as an event memory entry logged in the gearbox control unit. This can occur after replacing parts or performing other gearbox-related work.

When technicians attempt to activate the gearbox control unit, event memory entries related to the calibration of the auxiliary hydraulic pump are logged. The system's adaptation routine, which should start automatically, fails to do so or is interrupted.

Fault Codes / DTCs

This Technical Service Bulletin (TSB) 2074823/1 specifically addresses a single diagnostic trouble code (DTC):

Code Description
P17EF00 Hydraulic pump cannot be adapted

This code indicates a failure in the adaptation process for the auxiliary hydraulic pump within the gearbox control unit.

Diagnosis

The issue is identified when activating the gearbox control unit, which should automatically initiate the adaptation routine for the auxiliary hydraulic pump. However, this routine is interrupted, preventing proper calibration. The presence of the Audi P17EF00 hydraulic pump fault code in the event memory confirms this condition.

Repair Procedure Summary

To resolve the Audi P17EF00 hydraulic pump issue, the Transmission Electronics (J217) control unit requires a software update. This update must be performed using the specified Software Version Management (SVM) code via the ODIS diagnostic system.

The process involves updating the gearbox control unit with the latest software version. For 2021 Audi Q5 models, the update moves the software from part number 80A927155DQ (version 0002) to 80A927155DQ (version 0003) using SVM code 02A223. For 2022 Audi A6 models, the new software part number is 4K0927156BD. Technicians should refer to TSB 2011732 for detailed instructions on SVM operating procedures.

Important Warnings

Technicians are advised to always use DoIP (Diagnosis over Internet Protocol) when flashing a control module via ODIS in supported vehicles. This ensures proper communication and successful software updates. DoIP can be activated in ODIS via Administration >> General >> GFF Process >> DoIP communication >> Only allow DoIP communication.

Warranty Information

For vehicles still under warranty, this repair is covered. The claim type is informational only if the vehicle is outside of its warranty period. The following codes are used for warranty claims related to TSB 2074823/1:

  • Service Number: 3511
  • Damage Code: 0016
  • Labor Operations:
    • Software update: 0151 0000
    • Charge battery (if necessary): 2706 8950
  • Claim Comment: As per TSB 2074823/1

Owner Action

If you own a 2021-2022 Audi Q5 or A6 and suspect an issue with your gearbox, especially after recent service, you should contact your authorized Audi dealership. While there may be no immediate driveability symptoms, the presence of the Audi P17EF00 hydraulic pump fault code indicates an underlying software issue that can be resolved with a software update. The dealership will be able to diagnose the P17EF00 code and perform the necessary software update on the Transmission Electronics (J217) control unit.


Source: NHTSA ID: 11007228

Frequently Asked Questions

What does the P17EF00 code indicate in my Audi?
The P17EF00 diagnostic trouble code (DTC) in your Audi indicates that the auxiliary hydraulic pump within the gearbox control unit is unable to complete its necessary adaptation routine. This typically occurs after gearbox maintenance or part replacement.
Which Audi models are affected by the P17EF00 hydraulic pump issue?
This issue, addressed by TSB 2074823/1, primarily affects 2021 Audi Q5, Q5 e quattro, and Q5 Sportback models, as well as 2022 Audi A6 and A6 allroad models.
How is the Audi P17EF00 hydraulic pump fault resolved?
The resolution for the P17EF00 fault involves a software update to the Transmission Electronics (J217) control unit. This update is performed by an authorized Audi dealership using a specific SVM code and the ODIS diagnostic system, ensuring the auxiliary hydraulic pump can adapt correctly.
Will I receive a notification from Audi about this TSB 2074823/1?
Technical Service Bulletins (TSBs) are primarily for dealership technicians to address known issues and are not typically sent directly to vehicle owners like recall notices. If you experience symptoms or suspect this issue, you should proactively contact your Audi dealership.
Is the repair for the P17EF00 code covered under warranty?
Yes, if your 2021-2022 Audi Q5 or A6 is still within its factory warranty period, the software update to correct the P17EF00 fault is covered. If your vehicle is outside of warranty, the TSB specifies that it is for informational purposes only regarding claim type.

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