2025 Audi A5/S5 Luggage Compartment Cover Stops Moving TSB

Audi has released Technical Service Bulletin (TSB) 2079220/1, dated September 9, 2025, to address a concern with the luggage compartment cover in certain 2025 Audi A5 and S5 models. Owners may experience the luggage compartment cover stopping its movement or reversing direction when the rear lid is opened. This specifically affects the automatic closing luggage compartment cover roll-up mechanism.

This TSB, identified by Service Number 7030 and Damage Code 0040, indicates a software-related problem. While a permanent production solution is still being clarified, Audi has provided an interim procedure for customers. The core issue is described as "software problems in control unit" affecting the functionality of the luggage compartment cover.

Symptoms

Owners of affected 2025 Audi A5 and S5 vehicles will notice that "The luggage compartment cover stops moving or reverses when the rear lid is opened." This indicates a malfunction in the automatic operation of the luggage compartment cover, leading to a "luggage compartment cover functionality no function" complaint. This directly impacts the convenience and intended operation of the luggage compartment cover roll-up mechanism.

Technical Background

Audi has identified the root cause of the 2025 Audi A5 luggage compartment cover issue as software problems within the control unit responsible for operating the luggage compartment cover. The manufacturer is currently clarifying a permanent production solution to address this software glitch.

Interim Solution for Owners

Since a permanent software fix is still under development, Audi advises dealerships to postpone the repair and inform customers that a solution is actively being pursued. In the meantime, an interim procedure allows owners to manually operate the luggage compartment cover. This ensures the customer can still use the luggage compartment, even without automatic functionality. This interim solution allows owners of the 2025 Audi A5 luggage compartment cover issue to manually operate the component until a permanent software update is available.

To manually operate the luggage compartment cover, follow these steps:

1. Open the rear lid of the vehicle.
2. Using a screwdriver or another suitable tool, lock the rear lid lock. This action will move the luggage compartment cover to its lowest position.
3. Mechanically release the luggage compartment cover by pulling it towards the rear with your hand. Detach it from its guide and then guide it forward until it is fully retracted.
4. Detach the right luggage compartment side trim.
5. Unplug the electrical connector for the drive unit of the luggage compartment cover.
6. Reattach the luggage compartment side trim.
7. After these steps, the customer will be able to manually operate, attach, and detach the luggage compartment cover.

Important Notes for Owners

Audi states that as soon as a software solution becomes available for dealerships, affected customers will receive the error-free control software. This means you will be notified when the permanent fix is ready for your 2025 Audi A5 luggage compartment cover.

For warranty claims, if your vehicle is outside of any applicable warranty, this Technical Service Bulletin is for informational purposes only. When dealerships submit claims for this issue, they are required to attach photos clearly showing the complaint to DOC-IT. These photos must include the VIN and date, must not be edited, and must be in focus with sufficient light. They should not show any people, faces, license plates, or customer data.

Warranty Information

All warranty claims submitted for payment must adhere to the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. The Service Number for this issue is 7030, and the Damage Code is 0040. The Claim Comment should reference TSB 2079220/1.

NHTSA ID: 2079220/1