2022-2023 Audi A5/S5/RS 5 Instrument Cluster Blank TSB

Symptoms

Owners of certain 2022-2023 Audi A5, S5, and RS 5 models equipped with an Analog Instrument Cluster may experience a blank display in the driver information system. This condition, where the "Instrument cluster status field in driver information system is empty," means that no content is shown for any of the information tabs. These tabs include Vehicle functions, Driver messages, Radio, Media, Phone, and Navigation.

The Audi A5 instrument cluster blank issue occurs sporadically. When it happens, the area typically displaying status information within the instrument cluster appears entirely blank.

Important Warnings for Owners

Audi Technical Service Bulletin 90 23 26 2070448/1 provides crucial guidance for this issue. It explicitly states that no repairs are necessary at this point. Owners should be aware of the following:

• Do not replace any components for this condition since this will not resolve the customer's concern. This warning prevents unnecessary part replacements that will not fix the underlying problem.
• If you encounter the Audi A5 instrument cluster blank display, the concern is temporarily resolved after a bus sleep cycle. To perform this, turn off the ignition, lock the vehicle, and let it sit undisturbed for 10 minutes. Afterward, turn the ignition back on and check the condition again.

Diagnosis and Trigger Conditions

The blank driver information system is a sporadic issue, meaning it does not occur consistently. It affects the content displayed across various tabs in the instrument cluster, including Vehicle functions, Driver messages, Radio, Media, Phone, and Navigation. The TSB highlights that the problem is related to a software issue within the instrument cluster itself.

Repair Procedure Summary

As of the release of TSB 90 23 26 2070448/1, there is no immediate repair procedure available for the blank instrument cluster display. Audi advises against replacing any components, as this will not resolve the issue. A permanent solution is anticipated to be available by the end of the third quarter of 2023.

For future models, a production solution involving a change of supplier for model year 2024 vehicles is planned to address this issue at the manufacturing stage. This TSB is informational only and is not applicable to any Audi warranty.

Owner Action

If your 2022-2023 Audi A5, S5, or RS 5 experiences the Audi A5 instrument cluster blank display, you should be aware that Audi does not recommend any component replacement at this time. You can try the temporary workaround of performing a bus sleep cycle as described above. Audi expects to have a permanent solution available by the end of Q3 2023. It is advisable to monitor official Audi communications or consult your dealership for updates on when a definitive fix will be released.

Source: NHTSA ID: 10236647