Volvo V70 Complaints

934 consumer complaints on file.

#10037675December 10, 2003
AIR BAGS:FRONTAL
WHILE DRIVING AT 20 MPH THE VEHICLE WAS IN A FRONTAL COLLISION AND NONE OF THE AIR BAGS DEPLOYED UPON IMPACT. DRIVER SUSTAINED CRACKED RIBS AND OTHER INJURIES. *AK *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10049178December 4, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY NEW VOLVO V70 WITH ONLY 7000 MILES ALMOST TOOK MY LIFE AS WELL AS MY 18 MONTH OLD SON'S LIFE! I WAS DRIVING DOWN A FOUR LANE ROAD WHEN ANOTHER DRIVER MOTIONED ME TO PULL ASIDE. I THOUGHT I HAD A FLAT TIRE SO I PULLED OVER. THE CAR WAS ON FIRE! WHEN I LOOKED BACK THE CAR HAD FLAMES SHOOTING OUT FROM UNDER THE DRIVER AND PASSENGER SEATS FROM THE UNDER CARRIAGE. WITHIN 5 MINUTES THE FLAMES ENGULFED THE CAR AND THE GAS TANK EXPLODED! I WAS ABLE TO TAKE NOTHING WITH ME, I LOST EVERYTHING IN THE CAR DOWN TO MY PURSE! THE SADDEST PART ABOUT MY STORY IS THAT NOTHING IN THE VOLVO WARNED ME I WAS ON FIRE!! MY HUSBAND NOTIFIED OUR LOCAL VOLVO DEALERSHIP WHO IN TURN CONTACTED VOLVO NORTH AMERICA. ON SEPTEMBER 23, 2003 WE RECEIVED A LETTER FROM A [XXX] THAT STATED "A VOLVO FIELD TECHNICAL SPECIALIST THOROUGHLY EXAMINED YOUR VEHICLE. THERE WAS EXTENSIVE DAMAGE TO YOUR VOLVO AND BASED ON OUR INSPECTION AND AVAILABLE INFORMATION, WE DID NOT CONCLUDE A VOLVO PRODUCT RELATED CONDITION AS THE CAUSE OF THE SITUATION YOU REPORTED." I AM DUMBFOUNDED! I WOULD LIKE AN EXPLANATION AS TO WHY MY NEW VOLVO CAUGHT FIRE AS I AM DRIVING 35 MPH AND THEN BURNT TO THE GROUND!! I AM EXTREMELY UPSET MY THE WAY VOLVO NORTH AMERICA RESPONDED TO US IN THEIR LETTER. I RECEIVED THIS E-MAIL RESPONSE ON 10/6/03 FROM HER AFTER SHE RECEIVED THE ABOVE. WE ARE SORRY OUR PREVIOUS REPLY WAS NOT ACCEPTABLE AND WE REALIZE THAT THERE MAY BE TIMES WHEN THAT MAY OCCUR. AGAIN, WE REGRET TO LEARN OF YOUR UNFORTUNATE EXPERIENCE WITH YOUR 2002 VOLVO V70. AS WE PREVIOUSLY STATED, THERE WAS EXTENSIVE DAMAGE TO YOUR VOLVO AND BASED ON OUR AVAILABLE INFORMATION FOR THE INSPECTION, WE DID NOT CONCLUDE A VOLVO PRODUCT RELATED CONDITION AS THE CAUSE OF THE SITUATION YOU REPORTED. WHILE WE REGRET YOU MAY NOT CONCUR WITH OUR DETERMINATION, UNFORTUNATELY, WE ARE NOT IN A POSITION TO FURTHER CONSIDER THIS MATTER. SINCERELY, [XXX]. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10044814December 3, 2003
AIR BAGS:FRONTAL
WHILE THE VEHICLE WAS PARKED, AND THE KEY WAS OUT OF THE IGNITION, THE PASSENGER FRONT AIR BAG DEPLOYED INADVERTENTLY. NO INJURIES WERE REPORTED. THE CAUSE HAD NOT BEEN DETERMINED. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046368December 2, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING, THE ABS AND TRACTION CONTROL INDICATOR ILLUMINATED. BOTH LIGHTS STAYED FOR THE DURATION OF TRAVEL. *AK *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048466November 20, 2003
STEERING:HYDRAULIC POWER ASSIST:PUMP, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VEHICLE HAS DEFECTIVE POWER STEERING PUMP, POWER WINDOWS, AND FAULTY BRAKE PEDAL POSITION SENSORS.*MR (NAR) *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046955November 14, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS MODULE FAILED. ABS AND TRACKING SYSTEM WARNING LIGHTS CAME ON/OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047949November 13, 2003
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, AIR BAGS:FRONTAL
WHILE DRIVING AT 50 MPH FRONT DRIVER'S SIDE WHEEL SEPARATED FROM THE VEHICLE. WHEN THE WHEEL SEPARATED THE AIR BAGS DEPLOYED. CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH ANOTHER VEHICLE. THE POLICE ARRIVED AND CITED THE CONSUMER. VEHICLE WAS EXAMINED BY A CERTIFIED MECHANIC, WHO INFORMED THE CONSUMER THAT THE SHAFT BROKE, CAUSING THE WHEEL TO COME OFF, AND THE COLLISION TO OCCUR. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10040416November 5, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, ENGINE AND ENGINE COOLING:ENGINE
WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES DIDN'T ENGAGE AND THE VEHICLE FAILED TO STOP, AS A RESULT THE DRIVER HAD TO CONTINUOUSLY PUMP THE PEDAL TO STOP VEHICLE. *AK CONSUMER STATED THERE WAS COMPLETE AND TOTAL BRAKE FAILURE. THE CONSUMER HAD THE ABS UNIT THAT WAS REPLACED. THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER RESET THE LIGHT. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045438November 4, 2003
EXTERIOR LIGHTING:HEADLIGHTS
FOR OUR 1998 VOLVO V70 XC AWD, THERE WAS A RECALL IN NOV 1999 (99V235/VOLVO RECALL NO. 94). WHEN OUR HEADLIGHT SWITCH SUDDENLY DISASSEMBLED ON THE INTERSTATE AT NIGHT IN MID-SEPTEMBER, LEAVING THE CAR WITHOUT A SINGLE VISIBLE LIGHT, I HAD TO REASSEMBLE IT AND HOLD IT TOGETHER TO REACH HOME. WE CHECKED WITH OUR DEALER THE NEXT DAY. THE COMPUTER RECORDS SHOWED THAT THE SWITCH RECALL HAD ALREADY BEEN DONE FOR OUR CAR, SO I BOUGHT ANOTHER SWITCH. AS I LOOKED CLOSELY AT THE SWITCH THAT WAS REMOVED, I REALIZED I WAS LOOKING AT THE RECALLED SWITCH, STILL IN THE CAR FOUR YEARS AFTER THE RECALL DATE. VOLVO USA AUTHORIZED THE LOCAL DEALER (NOT THE ONE WHO CLAIMED TO HAVE DONE THE RECALL) TO REFUND ME THE PRICE OF THE SWITCH. NO ONE SEEMS INTERESTED IN THE INCORRECT REPORTING OF A RECALL COMPLETION WHEN, IN FACT, THE WORK WAS NOT DONE, LEAVING THE CAR UNSAFE. THE DEALERSHIP REPORTING THE RECALL COMPLETION WAS LEIKIN VOLVO, 38750 MENTOR AVENUE, WILLOUGHBY, OH, 44094. ARE THERE OTHER REFERENCES TO SKIPPED RECALLS INVOLVING THIS DEALERSHIP?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045369November 3, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
I OWN A 2002 VOLVO V70. ON FOUR OCCASIONS THE POWER LOCKS HAVE MALFUNCTIONED. AT TIMES, WE ARE UNABLE TO UNLOCK THE DOORS WITHOUT THE USE OF A REMOTE CONTROL. AT OTHER TIMES, IT IS IMPOSSIBLE TO LOCK THE DOORS UTILIZING THE POWER LOCK CONTROLS. THE LOCKS LAST BROKE ON 11/03/2003. WE HAVE ALSO HAD OTHER ELECTRICAL PROBLEMS WITH THE VEHICLE, INCLUDING A POWER WINDOW MOTOR FAILURE AND PROBLEMS WITH A BRAKE POSITION SENSOR. GIVEN THE NUMBER OF ELECTRICAL PROBLEMS, WE ARE FEARFUL THAT THIS CAR MAY BE A FIRE HAZARD. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038620October 22, 2003
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE SUN ROOF EXPLODED WHILE THE CONSUMER WAS DRIVING. *JB *TS *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042947October 15, 2003
SEATS:FRONT ASSEMBLY:POWER ADJUST
WHILE MY WIFE PAULA WAS DRIVING ON THE NE EXTENSION OF THE PENNSYLVANIA TURNPIKE, THE DRIVER'S POWER SEAT UNIT MOVED FORWARD ON ITS OWN WITHOUT WARNING! SHE HAD TO PULL OVER TO AVOID AN ACCIDENT. THIS CYCLE REPEATED ITSELF 3 MORE TIMES THAT DAY! AT THE TIME OUR DEAF 9-YEAR OLD DAUGHTER WAS RIDING IN THE BACK SEAT. THE DEALER FROM WHICH WE BOUGHT THE CAR (WAS USED) 2 WEEKS PRIOR FOUND THE POWER SEAT UNIT TO BE DEFECTIVE AFTER WE BROUGHT IT BACK, AND THEY REFUSED TO HONOR PAYMENT OF A REPLACEMENT. IN ORDER TO HAVE A SAFE CAR WE HAD TO PAY FOR IT OURSELVES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042270October 3, 2003
AIR BAGS
THE CONSUMER WAS MAKING A LEFT HAND TURN WHEN THE DRIVER'S SIDE AIR BAG INADVERTENTLY DEPLOYED. THE CONSUMER MANAGED TO PULL VEHICLE OVER AND HAD IT TOWED TO DEALERSHIP. THE CONSUMER SUFFERED TEMPORARY HEARING LOSS AND WILL BE SEEKING A PHYSICIANS CARE. *NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10040107September 16, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI LOCK BRAKES CONTROL UNIT FAILED. A LIGHT INDICATED THAT THE ABS BRAKES WERE NOT WORKING, BUT THE CONSUMER HEARD AND FELT THE ABS BRAKES WERE WORKING WHEN APPLYING THE BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038933September 15, 2003
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
ABS/TRACKS SYSTEM FAILURE ON BOTH 1995, 850 AND 1998, V70. WHEN ABS/TRACK LIGHT(S) COMES ON, NO ABS/TRACK. LEFT FRONT WEEL MAY PULL WHEN BRAKING ON V70. VOLVO CORP. DOES NOT WANT TO DO ANYTHING ABOUT THIS PROBLEM... MADE SEVERAL CALLS, HAD INSPECTION/SERVICE DONE BY "CERTIFIED VOLVO SERVICE TECHNICIAN," VOLVO WILL NOT ACCEPT PROBLEM...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034428September 15, 2003
ELECTRICAL SYSTEM
REAR PASSENGER SIDE DOORS CAN NOT BE OPENED MANUALLY OR ELECTRICALLY.*AK CONSUMER STATED THERE IS NO WAY HIS PARAPLEGIC SON CAN EXIT THE VEHICLE IF THERE WAS A FIRE OR COLLISION. LOCK MOTORS FAILED ONCE AND WERE REPLACED. MECHANIC HAD TO BREAK A PART IN THE DOOR TO RELEASE THE LOCK. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034087September 12, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THREE TIMES DURING THE MONTH OF AUGUST VEHICLE VIOLENTLY JUMPED FORWARD INTO TRAFFIC. DEALER SAID THERE WAS A PROBLEM WITH A VALVE IN THE TRANSMISSION. *AK WINDOWS SQUEAK WHEN ROLLED DOWN. STEERING WHEEL BOOT WAS NOT IN PLACE.*TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023724September 12, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING ON THE HIGHWAY, THE AIR MESSAGE APPEARED ON THE DASHBOARD AND CODES WERE NOT CORRECT. DEALER WAS AWARE OF THE PROBLEM. TS THE COMPUTER CHIP ON THE ANTI LOCK BRAKING SYSTEM FAILED. THE MECHANIC STATED THAT THERE WERE SEVERAL OTHER VEHICLE WITH THE SAME PROBLEM. VOLVO WOULDN'T REPAIR THE VEHICLE UNDER WARRANTY. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032667August 12, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ANTI-LOCK BRAKES NOT FUNCTIONING. CAUSE HAS BEEN IDENTIFIED AS A DEFECTIVE ABS/TRACS MODULE, A KNOWN WEAK SPOT ON 1998 MODEL VOLVO S/V/C 70 SERIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029344August 7, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES WERE APPLIED, THE ABS LIGHT APPEARED ON THE DASHBOARD. BRAKING POWER HESITATED, WHICH CAUSED THE TO HAVE NO BRAKES.*AK THE BRAKES ACTIVATED WITHOUT DRIVER APPLICATION. YET, WHEN THE BRAKES WERE APPLIED, THERE WAS A DELAY IN BRAKING. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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