Volvo S90 Complaints

69 consumer complaints on file.

#11489618October 17, 2022
STRUCTURE:BODY
The door latches freeze at low temperatures (e.g. -10F) and I can not access the vehicle. This can be very dangerous in emergency situations (sick child that needs to go to the hospital, a dangerous person in a dark parking lot, extreme cold in a remote location etc.). Volvo does not have a fix and cannot recommend preventative maintenance for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480704August 23, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
On 8/22 while driving on a city road in extreme rainy conditions the vehicle in front of me drove through standing water, which created significant spray. As a result the City Safety feature of my Volvo S90 engaged in an extreme fashion. Without any risk of an impending collision the City Safety feature determined the water spray to be an obstacle and fully engaged the brakes (ABS event) to avoid the impending collision including engaging seat-belt pre-tensioning. I was lucky as the drive behind me was paying attention and swerved to avoid rear ending my abruptly stopping vehicle without any intervention from me as the driver. I believe that the issue was caused due to the City Safety system incorrectly detecting the water spray as an impeding crash. This seems to be a system calibration that could have been addressed during development. I wanted to notify NHTSA of this situation so you can be aware and monitor the impact of these driver assist features on overall road safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469647June 16, 2022
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
The contact owns a 2018 Volvo S90. The contact stated that upon the depression of the brake pedal, the steering wheel would violently shake without warning. The contact has had two sets of brake rotors replaced on the vehicle due to the failure. Since owning the vehicle, the contact stated that the failure would occur approximately every 8,000-10,000 miles. After the third failure, the contact was informed that the repair for the rotors would not be covered under warranty. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and filed a claim; the contact was called back and was informed that the claim was denied. The vehicle had been repaired. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463882May 9, 2022
ELECTRICAL SYSTEM
The contact owns a 2018 Volvo S90. The contact stated that the Vehicle Connectivity Module (VCM) had an error causing the Telematics and Driver Support Systems to function improperly. The contact stated the "Volvo on Call Service Required" warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the software installed in the Vehicle Connectivity Module (VCM) needed to be updated. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V800000 (Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462877April 30, 2022
FUEL/PROPULSION SYSTEM
I could smell gasoline coming from the vents for several days. I opened the hood and found gasoline leaking from one of the hoses near the engine. I had the car towed to the volvo dealership and they found a leaking low pressure fuel sensor and replaced it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449434January 30, 2022
UNKNOWN OR OTHER
At low temperatures, the door latches are inoperable and you cannot open the doors. In instances of emergency this would make it very hard to get access to somebody inside the car. In addition, in extreme weather conditions or cases where you are personally in danger you may not be able to gain access to your car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442995December 7, 2021
SERVICE BRAKES, WHEELS, SUSPENSION
- Brakes, Wheels, and possibly suspension. - Car shudders under braking, impacts stopping ability. All tires vibrate while driving. Wheels are warped/damaged. - Vehicle went to the dealer. Replaced all four rotors, repaired all for rims. - I have reached out to the manufacturer for support. They declined to get involved. - No messages or warnings
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429514August 17, 2021
VEHICLE SPEED CONTROL, WHEELS, UNKNOWN OR OTHER
Hi, When you drive over 70mph, steering, floors and whole cabin start vibrates, I have changed tires as Volvo recommended, alignment done. Everything dealer requested I have done. I have driven couple of more volvo as a loaners and noticed they all vibrates , but not bad as mine. Try to reach out Volvo head office but no proper resolution. They are keep blaming tires which I have changed 3 times but actually vibration happen from engine or somewhere else. Lots of Volvo owners online shares same issues online. Please help me out on this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397167February 21, 2021
POWER TRAIN
I HAVE HAD AN UNRESOLVED ISSUE WITH A PERSISTENT VIBRATION THROUGHOUT THE VEHICLE WHILE AT 50MPH OR HIGHER. THIS SEEMS TO BE A UNIVERSAL ISSUE WITH VOLVOS POST 2017 ACROSS MODELS. I HAVE ATTACHED A COPY OF MY EMAILS AND NON-RESPONSES FROM VOLVO DEALER REPS WHO HAVE CLAIMED IT IS NORMAL BEHAVIOR. I TOOK THE VEHICLE TO ANOTHER DEALER WITH WHOM I TEST DROVE THE CAR AFTER THEIR FAILURE TO IDENTIFY THE ISSUE AND THE SAME RESPONSE. THE AUSTIN, TEXAS VOLVO MECHANIC WHO DROVE WITH ME INDICATED THAT VOLVO CARS OF AMERICA MAKE IT VERY DIFFICULT FOR THE DEALERSHIP TO IDENTIFY A PROBLEM AND JUSTIFY A REPAIR TO THIS ISSUE WHICH SEEMS LIKE AN ORGANIZED CONSPIRACY. MY RESEARCH INDICATES THIS IS A COMMON ISSUE THAT THE DEALERS AND MANUFACTURERS FAIL TO RECOGNIZE. HTTPS://WWW.SWEDESPEED.COM/THREADS/DISCOVERED-VOLVO-S90-XC90-XC60-T6-T5-AWD-VIBRATION-ISSUE-SPA-AWD-PROPELLER-SHAFT.615071/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354712September 15, 2020
STRUCTURE
2018 VOLVO S-90. CONSUMER WRITES IN REGARDS TO A PRODUCT FLAW. *LD THE CONSUMER STATED THE VEHICLES FLOOR MAT HAD UNSNAPPED AND BECOME WEDGED UNDER THE ACCELERATOR PEDAL. THE CONSUMER WAS UNABLE TO DRIVE FORWARD OR IN REVERSE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232055July 15, 2019
UNKNOWN OR OTHER
I PURCHASED A VOLVO S90 2018 FROM ECAR ONE . ON JULY 6 2019. I WAS TOLD BY THE SALEMAN VIRGIL . THAT THERE WAS A RECALL ON THE DASHBOARD AND ALL I HAVE TO DO WAS CALL VOLVO DEALERSHIP AND THEY WOULD FIX FOR FREE. WHEN I CALLED VOLVO AFTER MY PURCHASE THEY SAID NO RECALL ON THIS VEHICLE. 0709
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210221May 27, 2019
SERVICE BRAKES
WHILE DRIVING AT LOW SPEEDS THERE IS A LOUD SCREECHING SOUND WHEN BREAKING. THE DEALERSHIP HAS HAD THE CAR IN FOR REPAIR 4 TIMES, THE CURRENT MILEAGE IS 10,100. THE DEALERSHIP HAS NOT TOLD US WHAT IS THE ISSUE BUT THE NOISE REMAINS. I AM CONCERNED BECAUSE I DRIVE WITH MY KIDS AND THEIR FRIENDS IN THE CAR AND WE HAVE NO INFORMATION ON WHAT IS GOING ON WITH THE BREAKS. WE DO NOT KNOW IF THE CAR IS A SAFETY HAZARD SINCE THEY HAVE TOLD US NOTHING. WE HAVE MANY AUDIOS WITH THE NOISE, WHICH THE DEALERSHIP RMCHOOSES TO IGNORE BUT THE NOISE PERSISTS AFTER EACH REPAIR. WE ARE AFRAID THEY ARE HIDING THE REAL ISSUE AND IT MAY BE DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084567April 11, 2018
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2018 VOLVO S90. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FUEL MILEAGE WAS LESS THAN WHAT WAS STATED IN THE OWNER'S MANUAL. THE VEHICLE WAS TAKEN TO THE DEALER (GUNTHER VOLVO CARS COCONUT CREEK, 4300 SR 7, COCONUT CREEK, FL 33073, (954) 590-3760) MORE THAN TWICE FOR DIAGNOSTIC TESTING AND TO BE TEST DRIVEN, BUT THERE WAS NO PERMANENT REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD NOT ISSUED ANY RECALLS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054520December 13, 2017
UNKNOWN OR OTHER
I PERSONALLY, BACK IN AUGUST OF 2016 ORDERED A NEW 2017 VOLVO S90 T5 INSCRIPTION, AND TOOK DELIVER IN NOVEMBER 2016. I BEGAN NOTICING A LITTLE VIBRATION AROUND JULY TIME FRAME BUT AFTER THE VEHICLE FIRST MANUFACTURE RECOMMENDED SERVICE DIDN'T FEEL IT AS MUCH. IT WASN'T UNTIL THE FIRST WEEK OF DECEMBER WHEN DRIVING TO WORK WHEN REACHING SPEEDS OF 40 MPH OR MORE, MOST NOTICEABLY AT 55 MPH PLUS ON AN INTERSTATE OR HIGHWAY THERE WAS AN VIBRATION IN THE STEERING WHEEL AND DRIVER SEAT SO BAD THE CAR (PULLS TO THE RIGHT AND LEFT) FEEL LIKE THE CAR IS GOING TO LOSE CONTROL. AFTER SEVERAL VISITS TO MY LOCAL VOLVO DEALERSHIP THE SERVICE MANAGER INFORMED ME THAT ONE OR MAYBE 2 OF MY OEM TIRES (PIRELLI P ZERO (PZ4) TIRES MAX PERFORMANCE SUMMER TIRES SIZE: 255/35ZR20 MAY HAVE A MANUFACTURE DEFECT. AT THE TIME OF THIS INCIDENT THE OEM TIRES ONLY HAD ROUGHLY 14,200 MILES ON THEM. THE SERVICE MANAGER RECOMMENDED THAT I REPLACE ALL 4 TIRES (AT MY EXPENSE OF COURSE) SINCE THEY CAN?T DETERMINE WHICH ONE IS BAD. I CHECKED THE INTERNET ON SEVERAL VOLVO FORUMS SITES AND DISCOVERED THAT SEVERAL 2017 VOLVO OWNERS ARE HAVING THE SAME PROBLEMS WITH THE ORIGINAL EQUIPMENT MANUFACTURER(OEM) PIRELLI P ZERO TIRES THAT COMES WITH THE 20'' VOLVO OEM RIMS. LOGISTICS MANAGEMENT SPECIALIST LOG ENTINFORMATION REDACTED [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033427October 15, 2017
UNKNOWN OR OTHER
SUNROOF SPONTANEOUSLY EXPLODED. DRIVING AT 50MPH. ROAD WAS CLEAR. TEMPERATURE IN MID 70S.VOLVO CORP AND DEALER DENIED WARRANTY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985775May 15, 2017
UNKNOWN OR OTHER
I LEASE A 2017 VOLVO S90 WITH AUTO-BRAKE AND START/STOP TECHNOLOGY. RECENTLY I WAS IN MY DRIVEWAY AND PUT THE VEHICLE IN DRIVE. I ROLLED FORWARD A FEW FEET AND REALIZED I NEEDED TO EXIT THE VEHICLE FOR SOMETHING. I BECAME DISTRACTED DUE TO AN ITEM ON MY DRIVERS SEAT AND SINCE THE VEHICLES ENGINE WAS NOT RUNNING DUE TO START-STOP TECHNOLOGY I DID NOT REALIZE THAT THE CAR WAS STILL IN DRIVE AND THAT THE IGNITION WAS IN THE ON POSITION. I EXITED THE VEHICLE AND CLOSED THE DRIVERS DOOR. WHEN I DID SO , THE START-STOP TECHNOLOGY ENGAGED AND THE CAR DROVE OFF WITHOUT ME. THE ONLY THING THAT STOPPED THE CAR WAS THAT IT RAN INTO MY HOME. I BELIEVE THIS IS A HUGE SAFETY FLAW THAT VOLVO NEEDS TO CORRECT IMMEDIATELY. THE AUTO BRAKE BUTTON WAS NOT ENGAGED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10659463November 19, 2014
TIRES, TIRES:SIDEWALL
MICHELIN TIRES - PILOT SPORT A/S SPORT PLUS- 205/55/ZR16. TIRE SIDE WALLS ARE SEPARATING - THIS PROBLEM IS KNOW AS CHUNKING. TIRES ARE UNSAFE AND NEED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363170October 27, 2010
VEHICLE SPEED CONTROL
S10 APPROPRIATE HANDLING- LETTER FROM REGARDING VOLVO PROBLEMS *TGW THE CONSUMER STATED THE ENGINE WOULD RACE IN AN ERRATIC MANNER FOR NO PARTICULAR REASON AS HIGH AS 5,000 RPM'S. USING THE BRAKE HAD NO EFFECT. THE CONSUMER STATED HE HAD TO SHIFT THE VEHICLE IN PARK TO STOP THE VEHICLE. THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319904March 15, 2010
VEHICLE SPEED CONTROL
WHILE BACKING INTO MY GARAGE ON 2/6/2010, MY 1998 VOLVO S90 SUDDENLY ACCELERATED. I REALIZED THAT THE CAR WAS SPEEDING AND I APPLIED THE BRAKE. UNFORTUNATELY, THE CAR WAS GOING SO FAST THAT IT CRASHED INTO A WOODEN PLATFORM IN MY GARAGE. THE PLATFORM AND MY CAR WERE SEVERELY DAMAGED. THE PLATFORM HAS BEEN REPAIRED; BUT MY CAR WAS TOTALED (>$5000.00 IN DAMAGES). I HAVE CONTACTED MY LOCAL VOLVO DEALER AND VOLVO CUSTOMER CAR AND NOTIFIED THEM OF THE PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10238029August 13, 2008
AIR BAGS:FRONTAL
1997 VOLVO S90 INVOLVED IN A MAJOR ACCIDENT ON JUNE 5, 2006. MY VEHICLE WAS HIT FROM BEHIND AND PUSHED INTO ANOTHER VEHICLE AT A RATE OF SPEED OF 60 MILES PER HOUR. VEHICLE AIRBAGS DID NOT DEPLOY. I NOTIFIED THE VOLVO MANUFACTURER AND WAS TOLD THAT THE AIRBAGS WAS PLACED INT HE VEHICLE FOR BASICALLY DECORATIONS AND NOT TO HELP SAVE LIVES. I HAD MY SEAT BELT ON WHICH WAS THE ONLY THING THAT KEPT ME FROM HAVING A SERIOUS INJURY. HOWEVER, MY BACK WAS INJURED IN THE CRASH. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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