Volvo S60 Complaints

1,272 consumer complaints on file.

#10566653March 2, 2014
TIRES, WHEELS
NO SPARE TIRES IN NEW CARS PUTS US CONSUMERS IN DANGER YOU SHOULD BE AS DEEPLY CONCERNED, AS I AM, OF THE GROWING TREND AMONG CAR MANUFACTURERS TO LEAVE OUT SPARE TIRES. IN FACT THEY DON'T EVEN HAVE SPACE TO CARRY THEM. *TR DISCOUNTING THE QUESTIONABLE BENEFIT TO THEIR BOTTOM LINE THIS IS A TREND THAT PUTS US DRIVERS IN CONSIDERABLE DANGER. IT ALSO LEAVES THE US CONSUMER AT THE MERCY OF TOW TRUCK OPERATORS AND PRICE GOUGING BY THE DEALERS WHERE THE CAR IS TOWED. INSTEAD OF A SPARE THEY PROVIDE A FORM OF ?FIX-A-FLAT? THAT PUMPS A SEALANT AND AIR INTO THE PUNCTURED TIRE. THIS WILL ONLY WORK WITH TIRES WITH A SMALL PUNCTURE IN THE TREAD NOT ON LARGER HOLES OR SIDEWALL DAMAGE. IT ALSO CAUSES IRREPARABLE DAMAGE TO POSSIBLY SALVAGEABLE TIRE. THE ONLY OTHER OPTION IS TO CALL AND WAIT FOR EMERGENCY HELP, WHICH COULD TAKE HOURS, DAYS OR BE NON-EXISTENT IN MANY AREAS. YOU CAN EASILY IMAGINE MANY SCENARIOS WHERE THE LACK OF A SPARE TIRE, AND WAITING HOURS FOR A TOW, COULD BE MORE THAN A BIG INCONVENIENCE, BUT A THREAT TO LIFE. A FLAT TIRE ON A LONG DESERTED STRETCH OF ROAD LATE AT NIGHT. A FLAT IN A BAD SECTION OF THE CITY OR A SECTION WHERE ROAD DEBRIS CAUSES MULTIPLE VEHICLES TO GET FLATS AT THE SAME TIME OVERWHELMING EMERGENCY SERVICES. FOR THE SAFETY OF US DRIVERS SPARE TIRES MUST BE SUPPLIED AS STANDARD EQUIPMENT ON ALL CARS SOLD IN THE UNITED STATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566259February 27, 2014
ELECTRICAL SYSTEM
CAR STALLED (2 TIMES ) WHILE DRIVING IT. COULD NOT STEER OR OPERATE ANY PART OF THE CAR. ONCE I ALMOST GOT REAR ENDED MY A TRUCK ON A HIGHWAY. MY VOLVO DEALER'S SERVICE DEPARTMENT COULD NOT FIGURE OUT THE PROBLEM. (I RECENTLY READ ABOUT THE GM IGNITION PROBLEMS AND THAT SOUNDS EXACTLY LIKE WHAT WAS HAPPENING WITH THIS CAR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565498February 23, 2014
UNKNOWN OR OTHER
CAR CUT OUT AND STALLED WHILE DRIVING ON A BUSY HIGHWAY. THE CAR HAD MORE THAN A QUARTER TANK OF FUEL AT THE TIME. THIS HAS HAPPENED ON MORE THAN ONE OCCASION SINCE I PURCHASED THE CAR EARLY FEBRUARY 2014. THIS IS NOT SAFE AND THERE IS A HIGH POTENTIAL FOR AN ACCIDENT. I HAVE READ OTHER VOLVO S60'S FROM OTHER YEARS WERE RECALLED FOR THE SAME ISSUE IN RELATION TO FUEL SYSTEM. WHY WAS THIS YEAR NOT RECALLED WHEN THERE IS CLEARLY THE SAME PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564219February 13, 2014
AIR BAGS
I WAS TRAVELING BETWEEN 30 - 40 MPH IN MY 2013 VOLVO S60 WHEN I STRUCK AN SUV FROM BEHIND. NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED, EVEN THOUGH IT WAS A DIRECT REAR END COLLISION. AFTER THE COLLISION MY INSTRUMENT PANEL DISPLAYED THE WARNING MESSAGE 'SRS AIRBAG SERVICE URGENT'. MY VOLVO S60 IS EQUIPPED WITH THE STANDARD CITY SAFETY AUTO BRAKING SYSTEM, WHICH DID NOT ENGAGE AT ANY POINT TO AVOID/REDUCE THE IMPACT OF THE COLLISION. THE AUTO BRAKING SYSTEM DOES NOT WORK ABOVE CERTAIN SPEEDS, I AM AWARE; HOWEVER, I AM CONCERNED THAT MY AIRBAGS WERE NOT PROPERLY WORKING CONSIDERING THAT IT SEEMS MY VEHICLE WAS TRAVELING AT A SPEED ABOVE THE AUTO BRAKING THRESHOLD. THERE WERE NO AIRBAG WARNINGS BEFORE THE COLLISION. FOR REFERENCE, THERE WAS A NEARLY IDENTICAL COLLISION IN THE SAME INTERSECTION JUST MINUTES PRIOR AND THE VEHICLE INVOLVED IN THE COLLISION HAD DEPLOYED AIRBAGS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10563015February 5, 2014
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY AND BODY GASKET NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562753February 3, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT A GASOLINE ODOR WAS PROMINENT AROUND THE VEHICLE. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 94,489.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561738January 27, 2014
SEATS
DRIVERS POWER SEAT MECHANISM RANDOMLY AND FREQUENTLY MOVES FORWARD PINNING THE DRIVER AGAINST THE STEERING WHEEL. PUSHING THE CONTROL BUTTON TO THE REAR WILL STOP FORWARD MOVEMENT. PUSHING IT TO THE REAR AGAIN WILL BEGIN SEAT MOVEMENT TO THE REAR. BUT REARWARD MOVEMENT OFTEN IS STOPPED AND INTERRUPTED BY FORWARD MOVEMENT AGAIN. THIS IS A SAFETY ISSUE. A PARTIAL SEARCH ON THE INTERNET INDICATES THAT THE VOLVO SEAT MECHANISM IS FAILURE PRONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560896January 21, 2014
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
ON AUGUST 24, 2013, I WAS INVOLVED IN A CAR ACCIDENT. A CAR STOPPED SHORT ON THE HIGHWAY. THE CAR IN FRONT OF ME HIT THAT CAR. I THEN HIT THE CAR IN FRONT OF ME. I HAD ONLY A FEW SECONDS TO REACT. ANOTHER CAR THEN RE-ENDED ME. MY AIRBAG NOR SEATBELT PRETENTIONERS DEPLOYED. I HAD DIFFICULTY TURNING THE CAR OFF. THE CAR WAS TOTALED. WITHIN A FEW WEEKS OF THE INCIDENT, I REPORTED THE MATTER TO VOLVO. THEY SENT AN INVESTIGATOR OUT. VOLVO CLAIMS THAT SENSORS WERE NOT ACTIVATED SINCE THE DAMAGE WAS ABOVE THEM, AND THERE WAS NOT ANY PROBLEM. HOWEVER, AT THE SPEED I HIT, THERE IS NO EXCUSE FOR WHY THE AIRBAGS SHOULD NOT HAVE DEPLOYED. EITHER THE CAR IS DESIGNED IMPROPERLY IN TERMS OF WHERE THE SENSORS ARE PLACED OR THERE IS A MANUFACTURING DEFECT. AS I UNDERSTAND IT, OTHER S60S (NOT MY VID#) HAVE BEEN RECALLED FOR AN ELECTRICAL PROBLEM THAT COULD CAUSE AIRBAGS NOT TO DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10560161January 15, 2014
VEHICLE SPEED CONTROL
DESPITE SEVERAL SERVICE BULLETINS AND RECALL, THE VOLVO DEALERSHIP REFUSED TO HONOR THE RECALL #155 CAMPAIGN CHARGING ME $1,120.92 FOR A NEW ELECTRONIC THROTTLE. WE WOULD LIKE TO KNOW WHERE WE CAN SEND THIS INVOICE FOR REIMBURSEMENT. WE ALSO WOULD LIKE THE ADMINISTRATION TO TRIPLE FINE VOLVO CARS FOR ITS BLATANT DISREGARD OF THE LAWS GOVERNING RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560069January 15, 2014
FUEL/PROPULSION SYSTEM
THE INTERIOR OF MY VEHICLE HAS A STRONG SMELL OF GASOLINE. WE ARE AWARE OF THE RECALL 220 IN 2010. MY VEHICLE WAS REGISTERED IN THE DISTRICT OF COLUMBIA IN 2010 YET THE MANUFACTURER INDICATES THAT IT IS NOT ELIGIBLE FOR THE RECALL BASED ON THE FACT THAT IT WAS ORIGINALLY PURCHASED IN NEW YORK, A STATE NOT MADE PART OF THIS RECALL. {IF THE LANGUAGE IN THE RECALL BULLETIN STATES THAT THE VEHICLE SHOULD HAVE BEEN SOLD OR REGISTERED IN THESE STATES, VOLVO SHOULD NOT INTERPRET THIS TO MEAN WHERE THE VEHICLE WAS ORIGINALLY PURCHASE ESPECIALLY GIVEN THE FACT THAT THE ON THE DATE OF THE RECALL THE VEHICLE WAS REGISTERED IN THE DISTRICT OF COLUMBIA A STATE AUTHORIZED BY THE RECALL TO RECEIVE A MANDATORY REPLACEMENT} SHOULD I AWAIT A FIRE TO ERUPT BEFORE ESCALATING THIS MATTER TO GET REPAIRS UNDER THIS RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556780December 20, 2013
SEAT BELTS
WHEN THE FRONT PASSENGER DOES NOT USE SEAT BELT, THE CAR DOES NOT ISSUE ANY AUDIBLE WARNING (EVEN WHEN THE CAR IS IN MOTION, E.G. AT 30 MPH). NOTE THAT, IN CONTRAST, THE AUDIBLE WARNING WILL RING FOR 6 SECONDS IF THE DRIVER DOES NOT USE SEAT BELT. I CALLED THE LOCAL DEALER AND VOLVO NORTH AMERICA AT (201) 768-7300, THE REPLY WAS THAT THIS IS EXACTLY HOW IT IS DESIGNED TO WORK. THE DEALER ALSO CONFIRMED THAT THE SAME BEHAVIOR WAS OBSERVED ON OTHER VOLVO CARS ON HIS SITE. THE RECEPTIONIST AT VOLVO NORTH AMERICA CONFIRMED TO ME THAT "THE AUDIBLE WARNING FOR THE FRONT PASSENGER SEAT WAS ELIMINATED" AND IT IS NOT POSSIBLE EVEN FOR THE DEALER TO ENABLE IT. THEN, MY QUESTION IS, WHY DOES THE DESIGN ENGINEERS AT VOLVO THINK IT IS OK IF THE FRONT PASSENGER DOES NOT USE SAFETY BELT AND THERE IS NO NEED TO ISSUE A REMINDER?? IN OTHER CARS (E.G., I TESTED ON MERCEDES BENZ C300 4MATIC 2013 MODEL), WHEN THE CAR IS IN MOTION AND THE FRONT PASSENGER DOES NOT USE SEAT BELT, THE CAR REMINDS WITH A AUDIBLE WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555691December 11, 2013
FUEL SYSTEM, GASOLINE
SMELL GASOLINE, HAD THAT FIX, BUT AUTO HARD START WHEN HOT, NOT WHEN COLD, TAKE AWHILE FOR AUTO TO START, BELIEF TO BE THE GASOLINE PUMP. NEED RECALL INF. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554449December 2, 2013
ELECTRICAL SYSTEM, SEATS
MY WIFE DROVE THE 2001 VOLVO S60 AND NOTICED A NOXIOUS BURNING SMELL AND IMMEDIATELY DROVE IT HOME. SHE THOUGHT IT WAS SOMETHING EXTREMELY WRONG WITH THE HEATER. I DROVE THE CAR 3 DAYS LATER AND AFTER 3 MINUTES NOTICED THE BURNING SMELL AS WELL. I TURNED OFF THE HEATER, AND THE SMELL CONTINUED. I SAW SOME SMOKE TO MY LEFT SIDE AND NOTICED THE SEAT HAD A HOLE THAT WAS MELTING AND BURNING. I TURNED OFF THE HEATED SEAT AND ENSURED THE SEAT DID NOT BURN FURTHER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10551150November 6, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH ON CRUISE CONTROL, THERE WAS A SUDDEN LOSS OF ENGINE POWER AS THE SERVICE ENGINE URGENT WARNING LIGHT ILLUMINATED. THE SERVICE ENGINE URGENT WARNING ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL) IN 2011. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 205,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548824October 21, 2013
VISIBILITY/WIPER, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I PURCHASED THE CAR ON FRIDAY, OCTOBER 18, ON SATURDAY, OCTOBER 19, THE CAR WENT HAYWIRE, WINDSHIELD WIPERS WOULD TURN OFF, NO TURN SIGNALS, NO HEADLIGHTS, AND NO INSTRUMENT PANEL. TOTALLY UNSAFE. CONTACTED DEALER, AND HE SAID, "WOW, YOU'RE THE 2ND PERSON TODAY TO CALL WITH THESE ISSUES. WE THINK THERE MAY BE A RECALL, BUT YOU'LL HAVE TO TAKE IT TO THE GERMAN DEALERSHIP ON MONDAY." NO HELP, NO CONCERN FOR SAFETY, NOTHING! HAD THE VEHICLE TOWED IN ON MONDAY, AND GERMAN DEALERSHIP HAS TO ORDER THE SOFTWARE. MY CAR SITS, THE DEALERSHIP THAT SOLD THE S60 TO US, DENIES THAT THERE IS A RECALL ON MY VEHICLE! CAPITOL MOTORS SHOULD BE CLOSED DOWN! I AM PAYING FOR A NEW CAR, I CANNOT EVEN DRIVE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547968October 15, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHEN ENTERING THE VEHICLE, THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND REPAIR. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE DID NOT FALL UNDER NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546046September 28, 2013
POWER TRAIN
I NOTICED MY CAR JERKING WHEN IT SHIFTS, SO I THOUGHT IT WAS THE TRANSMISSION OR SOMETHING, SO I BROUGHT IT IN A VOLVO DEALERSHIP AND THEY FOUND OUT THAT IT WASN'T THE TRANSMISSION BUT " DSEM NEEDS ETM AND BREATHER BOX ENGINE LIGHT) OR WHAT THE SERVICE ADVISOR SAID THE THROTTLE MODULE AND I WAS SURPRISED THAT THEY DIDN'T TELL ME OR ASKED ME IF I KNOW ABOUT THE RECALL. THE COSTUMER SERVICE IS VERY POOR AT THIS PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545561September 26, 2013
POWER TRAIN
VOLVO S60 OF THE FIRST GENERATION HAS HAD MAJOR TRANSMISSION ISSUES. MANY HAVE FAILED, SLIPPED, AND HAVE DESTROYED THE VEHICLE. ACCORDING TO OTHER DRIVERS IT SEEMS THAT THE TRANSMISSION HAS BEEN FIXED AFTER 2005. IT IS NOT NORMAL FOR TRANSMISSIONS TO BE GOING OUT BEFORE 100K MILES. I'M SURE MANY DRIVERS HAVE COMPLAINED OF THIS ISSUE. MANY TIMES I HAVE ALMOST BEEN IN WRECKS BECAUSE IT WILL NOT GO INTO GEAR AND WILL CLUNK INTO GEAR LURCHING ME FORWARD. THE SOFTWARE WHEN IT FIRST CAME OUT WOULD PUT THE CAR IN NEUTRAL AFTER YOU TOUCHED THE BRAKE TO SAVE GAS MILLAGE. THIS SOFTWARE WAS REMOVED FOR AN UNKNOWN REASON. MOST LIKELY BEING BECAUSE IT WAS DAMAGING TRANSMISSIONS. TRANSMISSION DO NOT SHIFT INSTANTLY. SO YOU WOULD BE IN NEUTRAL THEN IT WOULD SWITCH INTO GEAR. AFTER MANY UPDATES AND SMALL CHANGES TO THE TRANSMISSION REPORTS OF TRANSMISSION FAILURES HAVE GONE DOWN MAJORLY AFTER 2005. IT IS NOT RIGHT THAT IT TOOK 4 YEARS TO FIX THIS PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545402September 25, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL PRESSURE SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544700September 20, 2013
FUEL SYSTEM, GASOLINE
SMELL OF GAS LEAKING BUT NO LEAK ON GROUND...HAS RECALL FOR SAMETHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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