Volvo S60 Complaints

45 consumer complaints on file.

#11492820November 8, 2022
FUEL/PROPULSION SYSTEM
This incident only occurs when placing the vehicle into drive after first having reversed. It happens intermittently. After reversing, the vehicle is stopped, place into B, which is drive with extra regenerative braking, and then the accelerator is press. The vehicle does not move. As the accelerator is pressed further, the transmission slams into gear and the vehicle launches with all the vigor of a vehicle that has the accelerator pressed to the floor. The vehicle was delivered to the dealer for diagnostics. There were not diagnostic code present, and they were unable to diagnose or fix the problem. They confirmed the correct software revisions were installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492819November 8, 2022
SERVICE BRAKES
1) during braking, there have been 3 occasions where the pedal became extremely difficult to press and the vehicle did not slow down properly. This nearly caused a crash. There were no alarms or alerts. Car was delivered to dealer for repairs. They confirmed that there were not diagnostic codes and verified that all the correct software was installed. They were unable to find and correct the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485063September 18, 2022
ENGINE, POWER TRAIN
While reversing, the car came to a sudden abrupt halt and the check engine lamp and other warning lamps illuminated. The ignition was still active (the car was in hybrid mode, operating on battery for motive power only), I cycled the transmission to "D" and no forward movement occurred, also tried "R" and back to "D" with the same result - no movement. I cycled the ignition off and on, the engine started and the car could be moved. CEL still on. I scanned the car and found permanent DTC's U0111 (Lost Communication with Battery Energy Control Module) and U0120 (U0120 Lost Communication with Starter Generator Control Module). After several key on key off events, the CEL extinguished and battery motive power was again available. The DTC's are still in memory. This is a serious concern, the car suffered complete loss of motive power, had this occurred while operating the car on the road would have created a very dangerous condition and greatly increased risk of injury or death. Today, I checked online and found multiple reports of this exact same problem with other owners of Volvo T8 Extended Range-equipped vehicles. My car is almost new, about 160 miles and 3 weeks old. Thank you for your attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473106July 9, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM
New 2022 Volvo S60 began shutting off while driving on highways and Interstates and in once within feet of railroad crossing. Also occurrences of car being unable to turn off even after several attempts. Problem arose 2/2022. In all instances traffic, including 18 wheelers, was approaching behind at highway and interstate speeds up to 70mph. Sometimes a warning lamp would appear saying vehicle is shut off/ powering down, or place vehicle in park vehicle shutting off. Other warning lamps would come on like parking assist currently not available or park/brake needs service. Volvo Dealer that initiated repairs determined the mid voltage battery module was faulty and they replaced the MVBM and dead battery. And was causing the error messages that they too were able to reproduce. Car’s new battery completely drain in May but had not been driven for at least two weeks was towed to Volvo dealership which replaced battery. Days after car was returned the vehicle began stopping in the middle of interstates/highways and near railroad crossings again with same messages and was towed back to dealer, who this time said something was spilled on the center console (which is right next to the cup holder) so they say it is an external problem and they aren’t responsible for the failure and state that they can fix but can’t guarantee problem won’t mysteriously arise again. There was never a spill in vehicle. Additionally the pilot assist for the adaptive cruise control shuts off with no visual or auditory warning when sensors can’t read road markings. The vehicle has almost veered completely off the road and in two instances the beginning of bridges. No word from Volvo on problem when mentioned along with other safety incidents. I was traveling at 35mph during city instances and the interstate and highway speed limits during those occurrences and the same when adaptive cruise control pilot assist malfunctioned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418969May 29, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
While I was going down a small side street that is a hill, the air conditioning system suddenly went off and immediately the entire car's mechanisms ceased. The engine stopped and the car was unstearable and the brakes were not working. I had my foot on the brake and that was not responsive, the car slid with all electrical systems not working and the brake not holding the car or stopping the movement of the car. I could not start the car to get the engine going.I could not stop nor start the car that slid into a major street that is a thoroughfare for a hospital. I had no control of the car at all. I attempted at least 7 times to start the Volvo that requires keeping your foot on the brake and turning a small switch that is located right next to the cup holder. Nothing would work. I called Volvo On Call who instead of immediately helping told me to call 911 since the car slid into the middle of the major street and it was an emergency regarding my safetly . A police officer came after a few minutes and blocked the traffic. Meanwhile, I was suddenly able by the 9 or 10th time to start the car and move it to the side of the road. The police officer drove in back of me literally a block away from where the Volvo dealer just happened to be located. There were no warning messages prior to the car ceasing. The car is now in the Volvo dealership who upon receiving it said that I must have gotten the ignition switch wet. This is totally false. I did not have any liquids nor should that be a reason why a car suddenly stops and becomes a piece of metal in the middle of the road. What's worse was that there is no emergency brake on this model. My life was in danger and I am lucky that I was not hit. A passenger got out of her car and stood next to mine in the middle of the road with oncoming traffic coming at my driver's side. Volvo dealership is claiming it's the starter switch and it must have shorted. There is a defect and safety problem requiring investigating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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