Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11245210August 20, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. UPON STARTING THE VEHICLE, THE BRAKE WARNING INDICATOR ILLUMINATED. AS THE CONTACT PROCEEDED TO DRIVE THE VEHICLE, SHE FELT THAT THE BRAKE PEDAL WAS "OFF ITS BASELINE". THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL); HOWEVER, THE RECALL PERTAINED TO VEHICLES MADE TWO YEARS PRIOR TO THE CONTACT'S VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY COULD NOT OFFER FINANCIAL ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245235August 20, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHEN THE ACCELERATOR PEDAL WAS APPLIED, THE VEHICLE HESITATED AND FAILED TO MOVE. IN ADDITION, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED ROYAL OAKS CHEVROLET CADILLAC (3417 PARK AVENUE, PADUCAH, KY 42001, (270) 908-4810) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244976August 19, 2019
POWER TRAIN
WHILE ACCELERATING, A DISTINCT GRINDING NOISE COMES FROM THE TRANSMISSION. THE NOISE IS CONSISTENTLY HEARD WHILE THE VEHICLE IS ACCELERATING BETWEEN 25-30 MPH. MY VEHICLE HAS 8K MILES, SO THIS NOISE IS VERY CONCERNING. THIS SHOULDN'T BE HAPPENING IN A NEW CAR WITH SUCH LOW MILES! VW KNOWS ABOUT THIS ISSUE AND IS DOING NOTHING - MEANWHILE THE CAR IS BEING IMPACTED EVERY TIME IT IS DRIVEN - AND IT'S MAKING THE PROBLEM WORSEN. PLEASE START AN INVESTIGATION INTO THIS -- IT'S NOT RIGHT AS CONSUMERS, OUR WELL-BEING AND SAFETY ARE BEING TAKEN ADVANTAGE OF AND YOU ARE GETTING MORE COMPLAINTS EVERY DAY ON THIS ISSUE. AND VW KNOWS ABOUT IT AND IS DOING NOTHING TO FIX THE 2019 JETTAS THAT HAVE BEEN SOLD/BOUGHT ALREADY. SHAMEFUL ON BOTH VW AND NHTSA FOR NOT LOOKING INTO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244725August 18, 2019
ELECTRICAL SYSTEM
I WANT TO OPEN A FILE ABOUT MY CAR HORN STOP WORKING 2 WEEKS AGO I TRYING TO FIND THE FUSE TO CHECK OR REPLACED BUT I CAN'T FIND IT I CHECK MANY VIDEOS HOW TO FIX BUT I SAW TO MANY PEOPLE COMPLAINT ABOUT THIS SITUATION IS VERY DANGEROUS DRIVING WITHOUT HORN PLEASE I LESS VOLKSWAGEN CAN PUT THE DIAGRAM THE ARE LOCATED THE FUSE FOR THE HORN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244802August 18, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
AFTER HAVING THE CAR FOR A YEAR, THE INJECTOR COIL PACK MALFUNCTION. THE CAR WOULD SPUTTER AND SLOW DOWN SPEED WHILE DRIVING AND WOULD STOP. I WENT THROUGH 3 REPLACEMENTS. WHEN THE CAR IS IDLE, THE CAR SHAKES OR LIKE IT IS STRESSING ITSELF TO WORK HARD BEING IDLE. THE KEY IGNITION IS NOW GIVING PROBLEMS. THE CAR WILL NOT RECOGNIZE THE KEY AND WILL NOT TURN ON. IF YOU HOLD THE KEY AT A CERTAIN ANGLE IT WILL TURN ON BUT IT IS HARD TO TAKE THE KEY OUT OF IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244637August 17, 2019
UNKNOWN OR OTHER
KEY GETTING STUCK IN IGNITION WHILE VEHICLE IS STILL RUNNING..WILL NOT TURN OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244648August 17, 2019
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT AND REAR BRAKE LIGHT NOT WORKING. ALSO THE PASSENGER SIGNAL LIGHTS NOT FRONT AND REAR NOT WORKING. I WAS DRIVING FROM HOMEDEPOT AND MADE A RIGHT TURN, NOTICE THE DASH RIGHT TURN INDICATOR WAS FLASHING RAPIDLY THAN WHEN I ENTERED MY GARAGE I NOTICE THAT THE PASSENGER HEADLIGHT WASN'T ON AS WELL. THE REAR BACKUP LIGHT NOT WORKING A WELL ON THE PASSENGER SIDE. I DRIVE INTO ORLANDO FOR WORK AND HAVE HAD NEAR REAR COLLISION WHEN MAKING RIGHT TURNS BECAUSE WE HAVE ALOT OF TAILGATERS IN FLORIDA. READ THAT THERE WAS A RECALL ON THIS PROBLEM. PLEASE ADVISE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244502August 16, 2019
SUSPENSION
2013 JETTA WITH 21,994 MILES. ORIGINAL OWNER. CAR HAS BEEN MAKING NOISE FROM FRONT END ESPECIALLY ON LEFT HAND TURNS. INSPECTED AND FOUND FRONT OF CAR MUCH LOWER THAN USUAL AND BOTH FRONT SPRINGS BROKEN. A BROKEN SPRING CAN RESULT IN LOSS OF CONTROL AND ROAD HAZARDS TO OTHER VEHICLES FROM BROKEN METAL PARTS ON ROADWAY. WILL HAVE PICTURES NEXT WEEK WHEN WE REPLACE SPRINGS AND STRUTS. CAR RIDES SO LOW THAT I CAN'T GET MY HYDRAULIC JACK UNDER IT AT FRONT JACK POINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244348August 16, 2019
ELECTRICAL SYSTEM
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244395August 16, 2019
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED IN THE MIDDLE OF TRAFFIC. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE TIRE PRESSURE, SKID, AND ABS WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WALLACE VOLKSWAGEN (2805 SE FEDERAL HWY, STUART, FL 34994, (772) 219-0007) WHERE IT WAS DIAGNOSED THAT A NEW WHEEL SPEED SENSOR NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT ANOTHER WHEEL SPEED SENSOR NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244082August 15, 2019
ENGINE
DRIVING A 6 SPEED M/T. WITHOUT AUTO START/STOP, TRAFFIC IN FRONT OF ME WAS SLOWING TO A STOP. SLOWING DOWN, I SHIFTED TO NEUTRAL TO COME TO A STOP. WHEN STOPPED, THE ENGINE COMPLETELY SHUT OFF AND HAD TO BE RESTARTED. HAS HAPPENED TWICE IN THE 3 DAYS I'VE OWNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244087August 15, 2019
STRUCTURE:BODY, POWER TRAIN, UNKNOWN OR OTHER
I AM TRULY NOT SURE. IT IS GOING INTO THE SHOP TOMORROW. ALTHOUGH, I JUST PURCHASED IT USED, AND WHEN I PARK IT ON A HILL. IT MAKES THIS ODD SOUND AS IF THE BODY IS GOING TO FALL APART? I SMELL A BURNING METAL SMELL AS WELL. IT WAS PARKED ON A HILL SO IT WAS STATIONARY, JUST NOT SURE WHAT IT IS. I KNOW IT IS USED BUT I ONLY HAD IT FOR 1 MONTH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244100August 15, 2019
FUEL/PROPULSION SYSTEM
2019 JETTA LOW OIL WARNING: MY 2019 JETTA FIRST SHOWED LOW OIL WARINGING BEFORE THE 10K MILE SERVICE...AT ABOUT 8K MILES. LINDSAY VW OF DULLES TOLD ME THAT WAS NORMAL AS THE CARS WERE SOMETIMES SHIPPED WITH LESS THAN FULL OIL LEVELS AND THEY COMPLETED THE OIL CHANGE AND SENT ME ON MY WAY. OK. NOW I HAVE ABOUT 18K MILES ON THE CAR AND THE CAR IS ONCE AGAIN SHOWING THE LOW OIL LEVEL WARNING. CHECK OIL LEVEL AND PUT IN ABOUT A QUART IN. SOONEST SERVICE APPOINTMENT I COULD GET SHCEDULED IS 33 DAYS AWAY... WE'LL SEE IF I HAVE TO PUT MORE OIL IN BEFORE THE DEALERSHIP SEE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244139August 15, 2019
POWER TRAIN
ON MY MANUAL TRANSMISSION GLI, THE ENGINE STALLS INTERMITTENTLY. IT HAS HAPPENED AT A COMPLETE STOP, AT WALKING SPEED, AND ONCE AROUND 10MPH. IT HAS HAPPENED WITH THE CLUTCH PEDAL COMPLETELY DEPRESSED WITH THE SHIFTER IN NEUTRAL OR IN GEAR, AND HAS ALSO HAPPENED WHILE IDLING IN NEUTRAL WITH FOOT COMPLETELY OFF THE CLUTCH. IT IS NOT A HARD STALL LIKE LEARNING TO DRIVE STICK. IT JUST STRUGGLES AND SOFTLY DIES OUT. I HAVE ALSO NOTICED THAT THE GEAR INDICATOR WILL TEND TO DISPLAY THE WRONG GEAR, PARTICULARLY WHEN DOWNSHIFTING. I'VE ALSO NOTICED THAT THE ENGINE RPMS ARE SOMETIMES AFFECTED SIMPLY BY PUSHING IN AND LETTING OUT THE CLUTCH. I FIRST NOTICED THIS PARKED IN MY LEVEL CARPORT. WITH THE CAR IN NEUTRAL, PUSHING IN AND LETTING THE CLUTCH OUT WILL RESULT IN A BRIEF SLIGHT RPM SPIKE. ON OTHER OCCASIONS IT IS COMPLETELY ABSENT LIKE NORMAL OPERATION. I CLASSIFIED THIS AS POWER TRAIN, BUT IT COULD BE ENGINE, TRANSMISSION, COMPUTER MANAGEMENT, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244185August 15, 2019
STEERING
IGNITION KEY FAILURE, IGNITION UNIT NEEDS TO BE REPLACED. KEY IS GETTING JAMMED INTO THE IGNITION. CAR IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244312August 15, 2019
VISIBILITY/WIPER
VEHICLE WAS IN MOTION TRAVELING AT FREEWAY SPEEDS OF ABOUT 65MPH WHEN THE SUNROOF SUDDENLY EXPLODED CAUSING SAFETY HAZARD, LUCKILY CAR WAS KEPT UNDER CONTROL. SUNROOF EXPLODED AND GLASS HIT THE DRIVERS BEHIND ME AS WELL AS MYSELF. WAS GIVEN A QUOTE OF 1,319.00 AND WAS TOLD THAT NO FINANCIAL ASSISTANCE WOULD BE PROVIDED BY VOLKSWAGON AND THAT IT WOULD HAVE TO COME OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243952August 14, 2019
STEERING
WHILE DRIVING ON A PUBLIC ROADWAY, THE POWER STEERING ASSIST BEGAN TO DIMINISH CAUSING A NEED FOR INCREASED PHYSICAL EFFORT TO STEER THE VEHICLE WHILE AN UNUSUAL NOISE (HISSING) WAS DETECTED FROM THE ENGINE COMPARTMENT AREA. EXAMINATION AT AN AUTHORIZED VW SERVICE FACILITY REVEALED A POWER STEERING FLUID LEAK FROM THE LEFT SIDE STEERING RACK BELLOWS REQUIRING A TOTAL STEERING RACK REPLACEMENT AT A COST OF $1,886.89. VEHICLE ODO WAS 58,734 MILES AT THE TIME OF THIS REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244004August 14, 2019
UNKNOWN OR OTHER
2011 JETTA STEREO DIED. WANT COMPENSATION IN CHECK MAILED TO ME FOR COST OF THE ORIGINAL STEREO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244007August 14, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2012 JETTA RADIO/STEREO WENT DEAD. LOTS OF OTHER 2011 JETTA STEREOS DIED TOO. BAD BATCH FOR US CONSUMERS. I WANT A COMPENSATION CHECK MAILED TO ME FOR 363.23 THE COST I HAVE TO PAY BEST BUY FOR A NEW ONE. READ THE FORUMS THOUSANDS OF OTHER JETTA OWNERS IN 2011 HAD THIS HAPPEN. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243476August 13, 2019
ENGINE
TL* THE CONTACT OWNED A 2005 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE SUDDENLY CAUGHT FIRE, WHILE IDLED IN A DRIVE THRU LINE AT A FAST FOOD RESTAURANT. THE FIRE STARTED UNDER THE HOOD. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A JUNK YARD. THE CONTACT WAS UNSURE IF A POLICE REPORT OR FIRE REPORT WERE FILED. THE DEALER MIKE HAGGERTY VOLKSWAGEN (8920 S CICERO AVE, OAK LAWN, IL 60453 (708) 425-8989) TOLD THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND REFERRED THE CONTACT TO CALL THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to Volkswagen Jetta