Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#832752December 29, 1998
LATCHES/LOCKS/LINKAGES:HOOD:LATCH, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN DRIVING AND APPLYING THE BRAKES THEY GRIND AND SQUEAK, AND THERE IS A KNOCKING NOISE COMING FROM THE BRAKES. ALSO, HOOD LATCH NEEDS TO BE FIXED DUE TO THE HOOD FLYING UP WHILE DRIVING WHICH COULD BLIND THE CONSUMER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832773December 29, 1998
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
RECALL 98V160000/ CONSUMER HAS BEEN ON A WAITING LIST FOR THREE MONTHS, PARTS ARE STILL NOT AVAILABLE. DEALER WILL NOT INSPECT HOOD LATCH OR BOLTS UNTIL PARTS ARE IN. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701704December 29, 1998
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WITHIN THE LAST 6 MONTHS I HAVE TAKEN BY CAR TO HAVE THE RIGHT FRONT WINDOW FIXED TWICE, THE RIGHT REAR WINDOW ONCE, TAILPIPE FELL OFF WITH NO WARNING, NOW FRONT LEFT WINDOW IS BROKEN, DEALER SAID THE REASON FOR THE FAILURE IS THAT WE DON'T USE THE WINDOWS THAT MUCH. DEFECTIVE FAN BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701640December 28, 1998
VISIBILITY:WINDSHIELD
REPORTED MY DEFECTIVE WINDOW MOTOR PROBLEM TO VW DEALER--THEY CHARGED ME $65 TO DIAGNOSE PROBLEM THEN PROCEEDED TO TELL ME I HAVE A DEFECTIVE MOTOR ASSEMBLEY. IT WOULD COST $269 ON TOP OF THE $65 TO DIAGNOSE THE OBVIOUS. I HAVE BEEN IN TOUCH WITH SEVERAL 1996 JETTA OWNERS AND THEY ARE ALSO HAVING THE SAME PROBLEMS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701498December 21, 1998
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ON OCTOBER 7TH, 1997 MY 1996 VW JETTA GLS WOULD NOT START. I HAD THE CAR TOWED TO THE DEALER FOR REPAIR WITH 28,000 MILES ON THE CAR AND OUT OF THE WARRANTY PERIOD. THE DEALER HAD TOLD ME THE STARTER WENT BAD AND THAT I WOULD HAVE TO REPLACE THE STARTER. THE DEALER HAD PROVIDED THE STARTER TO ME IN GOODWILL AND I JUST PAID FOR LABOR. ON JUNE 1ST, 1998 MY CAR AGAIN WOULD NOT START WITH 42000 MILES ON THE CAR. I HAD THE CAR TOWED TO THE DEALER AND THEY STATED THAT THE STARTER WAS BAD AGAIN. I HAD TO REPLACE THE STARTER AND THEN THEY TOLD ME THAT THE IGNITION SWITCH WAS BAD. THEY TOLD ME THAT THEY BELIEVED THAT WAS THE PROBLEM WITH THE STARTERS GOING BAD. THE WARRANTY ON THE STARTER WAS 12 MONTHS OR 12,000 MILES WHICH HAD RUN OUT ON ME. I WAS FORCED TO PAY FOR THE FULL REPAIR. AT THAT TIME, I FILED A GRIEVANCE WITH VW AND THEY DENIED MY CLAIM TO REGAIN SOME OF MY MONEY BACK BECAUSE I WAS ON MY THIRD STARTER IN 2 YEARS. ON DECEMBER 14, 1998 I TOOK MY CAR TO THE DEALER BECAUSE THERE WAS A SCREACHING SOUND IN THE ENGINE COMPARTMENT WHEN I STARTED THE CAR. THE DEALER STATED TO ME THAT THE STARTER WAS BAD AND IT WAS OUT OF WARRANTY AGAIN SO I WOULD HAVE TO PAY FOR IT WITH 60,000 MILES ON THE CAR. I HAD ASKED WHAT MIGHT BE CAUSING THE PROBLEM THIS TIME AND THEY TOLD ME I MIGHT BE HOLDING THE KEY TO LONG WHICH TO ME MEANS THEY DO NOT KNOW WHAT THE PROBLEM IS AGAIN. IN TWO YEARS I HAVE REPLACED THE STARTER 4 TIMES. I HAVE PAID APPROXMIATELY $1178.15 TO REPLACE THE STARTER 4 TIMES AND I HAVE NO GUARANTEE THAT THIS IS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701434December 17, 1998
UNKNOWN OR OTHER
RIGHT/REAR WINDOW NOT WORKING. DEALER COULD NOT FIX. DID NOT HAVE PART. I COULD NOT GET TO THE DEALERSHIP WHEN PART CAME IN. WENT TO ANOTHER DEALER FOR BASIC SERVICE AND WAS TOLD THEY WOULD PUT A WINDOW MOTOR IN, BUT THEY WOULD HAVE TO CHARGE ME, IT WAS OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832305December 15, 1998
STRUCTURE:BODY
ROOF RACK SEPARATES AT TIMES. IN FEBRUARY 98, CONSUMER WAS DRIVING APPROXIMATELY 50-55MPH WITH SNOW BOARDS TIED DOWN TO ROOF RACKS, WHEN THE RACKS DISCONECTED. DEALERSHIP REPLACED THE RACKS AND THE SNOW BOARDS, THIS HAPPENED A SECOND TIME, DEC. 13-98 SNOW BOARDS WERE ON THE ROOF OF VEHICLE AND FLEW OFF WHEN THE ROOF RACKS DISCONNECTED. CONSUMER TOOK VEHICLE TO DEALERSHIP (503-656-2924, ALBERTO MECHANIC AND SERVICE MANAGER LARRY LINDSEY TOLD CONSUMER THAT THE RACKS WERE INSTALLED INCORECTLY, BUT THEY WILL NOT REPLACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542983December 10, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKE PADS CONTINUALLY FAILING CAUSING VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832101December 10, 1998
ENGINE AND ENGINE COOLING:ENGINE
THE DEFECTIVE TIMING BELT BREAKS ANNUALLY WHICH CAUSES ENGINE PROBLEM AND THE ENGINE TO SEIZE WHILE DRIVING, WHICH CAN CAUSE AN ACCIDENT. BEEN TO DLR 4 TIMES. CAUSE UNKNOWN. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542938December 9, 1998
SEATS
DRIVER'S SEAT FRAME FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831913December 7, 1998
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER WAS INVOLVED IN A COLLISION IN WHICH THE SHOULDER AND LAP BELT DISENGAGED OR UNBUCKLED, CAUSE UNKNOWN. DEALER REPLACED COMPLETE SEAT BELT ASSEMBLY WHICH HAS NOT REMEDIED THE PROBLEM. THE BUCKLE CONTINUES TO UNLOCK. *AK.ET.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#831785December 4, 1998
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LOCK CYLNDERS FELL OUT OF BOTH THE PASSENGER'S AND DRIVER'S SIDE DOORS,LEAVING CONSUMER WITH NO WAY TO GET INTO THE VEHICLE. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829508December 1, 1998
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
RECEIVED RECALL NOTICE (#98V160000). DEALERSHIP HAS NO PARTS AFTER BEING NOTIFIED BY CONSUMER. SAME ENTRY AS REF NO. 829508. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829563December 1, 1998
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:WINDSHIELD, LATCHES/LOCKS/LINKAGES:HOOD:LATCH, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:GLASS, SIDE/REAR, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
DOOR LOCK FROZE, NOT OPENING W/KEY. WINDOWS ROLLED DOWN & THEN MAKING CLICKING NOISES WHEN TRYING TO ROLL WINDOW BACK UP. NEEDED TO PULL WINDOW UP BY HAND. AIR CONDITIONER MAKES NOISE WHEN TURNED ON. WINDSHIELD CRACKED DUE TO STRESS. RECEIVED RECALL FOR NOOD LATCH, BUT UNABLE TO GET REPLACEMENT PARTS. PAINT IS CRACKING. RADIO GOES OUT. VW SAYS THAT THERE IS A FACTORY DEFECT, BUT HAVE NOT HELPED REPAIR THESE PROBLEMS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831487December 1, 1998
SEAT BELTS:FRONT
CONSUMER COMPLAINED THAT VEHICLE IS WITHOUT FRONT LAP BELTS. IT DOES HAVE SHOULDER BELTS. DOES THE MANUFACTURER REQUIRE TO UPDATE SEAT BELTS ACCORDING TO FMVSS FOR THIS VEHICLE? DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831514December 1, 1998
AIR BAGS:FRONTAL
CONSUMER WAS TRAVLEING AT 35MPH AND HAD AN FRONT END COLLISION AND THE AIR BAGS DID NOT DEPLOY. DEALER WAS NOT CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#831341November 25, 1998
LATCHES/LOCKS/LINKAGES:HOOD:LATCH, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER CONTACTED THE DEALER IN REFERENCE TO RECALLS 98V195000 AND 98V160000. PARTS NOT AVAILABLE, PARTS EXPECTED TO BE AVAILABLE IN DECEMBER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831325November 24, 1998
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH ENGINE OIL PAN. WHILE DRIVING SMELLED FUEL, AND THE OIL LEAKS FROM THE PAN. THE MANUFACTURER HAS BEEN CONTACTED. IN ADDITION, THE RADIATOR FAN DOESN'T COME ON WHICH CAUSES THE VEHICLE TO OVERHEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#605081November 20, 1998
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, TIRES:SIDEWALL
POWER WINDOW MOTOR FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829598November 18, 1998
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, STRUCTURE:BODY:DOOR
VEHICLE HAS BEEN IN AND OUT OF THE SHOP DUE TO THE FACT THAT THE CONSUMER HAD ALOT OF PROBLEMS WITH THE POWER WINDOWS/POWER DOOR LOCKS AND THE SIGNALS. THE DEALER REPAIRED ALL OF THE DEFECTS, BUT THE CONSUMER TOOK THE VEHICLE IN FOR THE WINDOWS TO BE REPAIRED AGAIN, AND THEY WANTED THE CONSUMER TO COVER THE FEE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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