Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#706508May 14, 1999
AIR BAGS:FRONTAL
PASSENGER'S AIRBAG DEPLOYED IN MINOR FENDER-BENDER CRASH AND NEARLY KILLED MY 3-YR.-OLD DESPITE THE FACT THAT I FOLLOWED VW'S INSTRUCTIONS REGARDING CHILDREN AND AIRBAGS! *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#835902May 11, 1999
AIR BAGS:FRONTAL
CROSSING AN INTERSECTION ANOTHER VEHICLE RAN A RED LIGHT & BROADSIDED VOLKSWAGEN.DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DID NOT DEPLOY. INVESTIGATOR & VOLKSWAGEN PERSONNEL INSPECTED VEHICLE. VEHICLE BELOW THRESHOLD FOR AIR BAG DEPLOYMENT. DRIVER AND PASSENGER SUSTAINED MULTIPLE INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#706318May 7, 1999
EQUIPMENT:ELECTRICAL, VISIBILITY:WINDSHIELD WIPER/WASHER
CIGARETTE LIGHTER WHEN GLOWING HOW POPS OUT OF ITS HOLDER, WINDSHIELD FLUID ODOR IS CARRIED INTO CAR BY VENT SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706052April 28, 1999
POWER TRAIN:MANUAL TRANSMISSION
BUMPER TO BUMPER TRAFFIC WARM WEATHER/TRANSMISSION WONT DOWNSHIFT/CAR ALMOST STALLS/NO POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837141April 27, 1999
FUEL SYSTEM, OTHER, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DUE TO A DEFECTIVE FUEL PUMP SENDING UNIT GAS GAUGE BECAME INOPERATIVE. IT COULD NOT INDICATE HOW MUCH FUEL WAS IN THE VEHICLE, WHICH MAY RESULT IN STALLING, ETC. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837156April 27, 1999
SEAT BELTS:FRONT
VEHICLE WAS DESIGNED WITHOUT FRONT LAP BELTS . VOLKSWAGEN SAYS THAT THE CAR MEETS ALL STANDARDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705577April 13, 1999
UNKNOWN OR OTHER
THE CAR WAS PAINTED UNDER WARRANTY, HOWEVER EVEN THE COMPANY THAT REPAINTED THE CAR HAS STATED IN WRITTING THAT THE CAR WAS REPAINTED WRONG PER VOLKSWAGON'S ORDERS. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544823April 6, 1999
STRUCTURE:FRAME AND MEMBERS
LEFT ROCKER PANEL AND THE LEFT REAR FRAME RAIL RETAINS WATER (APPROXIMATELY 1 GALLON), WATER DRAINS FROM THE FRAME, CONSUMER IS CONCERNED THAT THE FRAME/ROCKER PANEL WILL ROT FROM THE INSIDE OUT, WEAKENING THE STRUCTURE IN THE WINTER WHEN SALT IS APPLIED TO THE ROAD, SALT WATER PASSING THROUGH VEHICLES FRAME WILL SETTLE IN INSIDE AND ACTIVATE WHENEVER IT RAINS/SNOWS OR CAR IS WASHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836179March 26, 1999
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM MALFUNCTIONED, CAUSING THE INTERIOR LIGHTS AND INSTRUMENT LIGHTS TO GO ON AND OFF, AFFECTING VISIBILITY AND MAY RESULT IN AN ACCIDENT. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836059March 23, 1999
SEAT BELTS:FRONT:RETRACTOR
BOTH THE DRIVER'S AND PASSENGER'S SIDE REAR SEAT BELTS ARE DEFECTIVE, WHEN PULLING THE BELTS, THEY DO NOT RETRACT. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704731March 22, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CAR WAS BROUGHT IN FOR SERVICE. WE WERE TOLD THERE WAS WATER IN THE ENGINE, AND SHE MUST HAVE DRIVEN IT IN DEEP WATER. THIS DID NOT HAPPEN, THERE WAS NO WATER DAMAGE TO THE INTERIOR OF THE CAR TO INDICATE DRIVING THROUGH DEEP WATER AS VOLKSWAGE STATES. THE WARRANTY IS VOID DUE TO THE DAMAGE WE DO NOT AGREE WITH THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704449March 15, 1999
STRUCTURE:BODY:DOOR
ON MY 1995 VW JETTA TWO OF THE DOOR BUMPER GUARDS (ONE ON THE FRONT LEFT DOOR AND ONE ON THE BACK RIGHT DOOR) HAVE FALLEN OFF. THESE ITEMS ARE GLUED ONTO THE DOORS MIDWAY UP. ACCORDING TO A DEALER IN SUMMITT NJ, THESE BUMPERS ARE GLUED ON AS OPPOSED TO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704402March 13, 1999
TIRES:SIDEWALL
TIRE HAD A SIDEWALL SEPERATION ON THE HIGHWAY RESULTING IN ACCIDENT; THIS HAS HAPPENED NOW TWICE, ON THE STOCK TIRES, FIRST TIME I THOUGHT IT WAS JUST BAD LUCK, HOWEVER TWO TIMES SEEMS TO BE FISHY. THE TIRES HAVE PLENTY OF TREAD LEFT. I AM INTERESTED TO FIND OUT IF THIS HAS HAPPENED TO OTHER PEOPLE.( DOT NUMBER: MKHCFJDR19 TIRE SIZE: 195/60R14 )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#835800March 12, 1999
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
WHILE BACKING UP THE VEHICLE ON A HILL AREA THE LOWER CONTROL ARM CRACKED AT ONE POINT, CAUSING THE RIGHT FRONT WHEEL TO MOVE AROUND FREELY. VOLKSWAGEN DOES NOT HAVE ANY KNOWLEDGE OF THIS INCIDENT. THE OWNER CORRECTED THE PROBLEM HIMSELF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607578March 12, 1999
VISIBILITY:WINDSHIELD
WINDOW FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704289March 11, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
IF BATTERY IS OVERFILLED OR LEAKS AND DRIPS ONTO THE POWER STEERING RESERVOIR THE RESEVOIR WILL FAIL. THIS FAILURE IS CATASTROPHIC IN NATURE AND CAN CAUSE THE LOSS OF POWER STEERING, VEHICLE CONTROL AND EXTENSIVE DAMAGE TO THE POWER STEERING PUMP. THE LOSS OF FLUID OCCURED ON MY VEHICLE WITH ONLY 9 MONTHS OF SERVICE. FORTUNATELY THE CAR WAS PARKED AND THE POWER STEERING PUMP WAS NOT IMPACTED. THE DEALER SUPPORT AT RANDY HILEY VOLKSWAGEN IN ARLINGTON TEXAS WAS IMMEDIATE AND THOROUGH. AFTER DISCUSSION, VOLKSWAGEN REFUNDED ALL BUT THE TOWING CHARGES FOR THIS REPAIR THROUGH RANDY HILEY VOLKSWAGEN IN ARLINGTON, TEXAS. ON THE 1999 MODEL THE PART HAS BEEN MOVED FROM UNDERNEATH THE BATTERY. DEALERSHIP SERVICE DEPARTMENT PERSONNEL INDICATED THAT THIS WAS NOT THE 1ST TIME THIS FAILURE HAD TO BE REPAIRED AT THEIR FRANCHISE. MY CONCERN IS THAT THIS REPAIR CURED THE IMMEDIATE SYMPTOM BUT WHAT HAPPENS IF ACID CONTACTS THIS COMPONENT AGAIN DURING ROUTINE MAINTENANCE, LATER LIFE BATTERY CHANGEOUT ETC. THE PART IS STILL LOCATED BENEATH THE BATTERY. THE MATERIAL OF CONSTRUCTION IS UNCHANGED. CAN THIS PART BE REPLACED IN A RECALL WITH A MATERIAL THAT IS BETTER SUITED FOR CONTACT BY ACID?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544248March 3, 1999
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, STRUCTURE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
FUEL SENDERS FAILED INTERMITTENTLY CAUSING THE GAS GAUGE TO READ INACCURATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835418March 2, 1999
VEHICLE SPEED CONTROL
THE FUEL THROTTLE LINKAGE WOULD KEEP POPPING OFF. IT WAS REPLACED AT LEAST 4 DIFFERENT TIMES. EACH TIME IT HAPPENED ON THE FREEWAY AND WOULD LAST APPROXIMATELY 3-7 DAYS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835215February 24, 1999
AIR BAGS:FRONTAL
WHILE VEHICLE WAS MOVING FROM A GREEN LIGHT ANOTHER VEHICLE CROSSED THE RED LIGHT, STRICKING CONSUMER'S VEHICLE ON THE RIGHT FRONT PASSENGERS SIDE WHERE NONE OF THE AIR BAGS DEPLOYED, NOT PROTECTING PASSENGER AND *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#703709February 24, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FROZEN OUTER LOCKS WOULD NOT SPIN, CAUSING LINK BETWEEN LOCK TUMBLER AND SERVOMOTOR USED TO RAISE/LOWER LOCK BUTTONS & ENGAGE SECURITY SYSTEM TO FAIL. FAILURES OCCURED IN BOTH LOCKS PREVENTING OWNER FROM GAINING ENTRANCE TO CAR. DEALER HAD NO PARTS - AND OFFERED NO HELP. RETRO-KIT TAKES 1-4 WEEKS TO ARRIVE. THIS LEAVES JETTA WITH NO WAY TO LOCK IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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