Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10068922January 15, 2004
SEAT BELTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, TIRES, EQUIPMENT:ELECTRICAL
REPLACED REAR BRAKE LIGHT 4 TIMES; EMERGENCY FLASHER & TURN SIGNALS FAIL TO WORK RANDOMLY. TWICE HAD REAR BRAKE PADS REPLACED; ROTORS TURNED SECOND TIME -- TOTAL COST $550. REPEATED SENSOR FAILURES -- KNOCK SENSOR, MASS AIR FLOW SENSOR, COOLANT TEMPERATURE SENSOR; INDUCTION COIL FAILURE & VEHICLE IMBOLIZED. DRIVER MIRROR REPAIRED TWICE; PASSENGER P/WINDOW STUCK DOWN; DRIVER WINDOW LOCK TWICE; SEAT BELT CRACKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069087January 15, 2004
POWER TRAIN, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
3 ENGINE COILS HAVE FAILED AND HAVE BEEN REPLACED. NOW THE TRANSMISSION IS GONE AND THEY ARE REPLACING THE WHOLE TRANSMISSION THE LEFT FRONT DOOR LATCH HAS FAILED TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053263January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VW 20001 WOLFSBURG EDITION JETTA: PASSENGER WINDOW FAILED TO GO BACK UP. APPEARS THAT THE WINDOW REGULATOR FAILED AND NOW THE WINDOW IS DOWN. I WILL BE REPLACING THE PART MYSELF, BUT I KNOW THAT THIS IS A COMMON VW PROBLEM. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050328January 15, 2004
AIR BAGS
WHILE DRIVING, THE AIR BAG WARNING LIGHT APPEARED ON THE DASHBOARD. *AK *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053015January 13, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
WHEN TURN SIGNAL AND/OR HAZARD WARNING SIGNALS ARE USED AND LEFT IN THE "ON" POSITION, THE RATE AND WHICH THE SIGNAL LIGHTS BLINK GRADUALLY "SLOWS". AFTER THE SIGNALS ARE LEFT ON FOR ABOUT 2 MINUTES, THE SIGNAL LIGHTS CEASE TO "BLINK" AND EVENTUALLY "FREEZE" AND ARE CONSTANTLY LIT. IF CAR WERE TO BECOME DISABLED, THE HAZARD WARNING LIGHTS WILL WORK FOR ABOUT 1 OR 2 MINUTES, AND THEREAFTER REMAIN CONSTANTLY LIT, THUS RENDERING THEM USELESS TO WARN APPROACHING MOTORISTS OF A DISABLED VEHICLE. THE DEALER REPLACED THE HAZAED SWITCH TO CORRECT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053086January 13, 2004
AIR BAGS
I WAS INVOLVED IN AN ACCIDENT IN MY 2002 VOLKSWAGEN JETTA GLI. THE REASON I PURCHASED THE CAR WAS BECAUSE OF HOW SAFE THEY WERE SUPPOSED TO BE. THEY HAVE AIRBAGS THAT COME FROM THE SIDES OF THE SEATS, DOWN FROM THE HEADLINER, AND FROM THE DASH. I HIT A CEMENT WALL AND TOTALED MY CAR, AND NONE OF THE AIRBAGS WENT OFF. NOBODY WAS INJURED, BUT THE AIRBAGS SHOULD HAVE STILL DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10052951January 12, 2004
POWER TRAIN:MANUAL TRANSMISSION
THE TRANSMISSION GRINDS FROM 1ST TO 2ND GEAR ON A NON-REPEATABLE RANDOM BASIS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052724January 9, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL MALFUNCTIONED, BUT ACCORDING TO THE DEALERSHIP MY CAR IS NOT COVERED UNDER THE VW CUSTOMER SERVICE ACTION REPLACING IGNITION COILS ON OTHER 2001, 2002 JETTAS. I HAVE DIFFERENT COILS? DEFECTIVE COILS ARE DEFECTIVE COILS PERIOD! THIS IS A DANGEROUS SITUATION AND LUCKILY NO ONE WAS BEHIND ME WHEN IT HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053648January 8, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
CONSUMER STATED WHILE TRAVELING AND WITHOUT ANY INDICATION NOTICED SMOKE COMING FROM UNDER DRIVER'S SEAT, CAUSING CONSUMER'S JACKET TO CATCH ON FIRE. CONSUMER PULLED VEHICLE OVER, AND NOTICED A BURNT HOLE IN SEAT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10052644January 8, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1996 VW JETTA - DOOR LOCKS WOULD NOT OPERATE WHEN TEMPERATURE IS BELOW 0 C OR 32 F. THIS MATCHES TECHNICAL SERVICE BULLETIN # 57 9702 NHTSA ITEM NUMBER 53643. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052677January 8, 2004
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A USED 1997 VW JETTA GL IN NOVEMBER OF 1999. WHEN I PURCHASED THE CAR, THE DEALERSHIP REFUSED TO GIVE ME A WARRANTY. THEY SAID THAT THEY DIDN'T OFFER THE WARRANTY WITH CARS OVER 55,000 MILES, MINE HAD 55,500 MILES. IN LATE SEPTEMBER OF 2001 (69342 MILES), MY AUTOMATIC TRANSMISSION WENT OUT, DURING RUSH HOUR, IN A HIGH TRAFFIC AREA. ABOUT 1-2 MONTHS PRIOR I HAD THE TRANSMISSION SERVICED, INCLUDING A FLUID CHANGE. I WAS FORCED TO REPLACE MY TRANSMISSION, AND HAD SEVERAL PROBLEMS WITH IT AFTER. THE SHOP THAT I HAD REPLACE IT SAID THAT THEY HAVE SEEN MANY JETTA'S WITH THIS PROBLEM. I STILL AM HAVING PROBLEMS, WITH THE CAR. PROBLEMS INCLUDE: CHECK ENGINE LIGHT CLICKS ON AND OFF FOR NO REASON, NOT STARTING IN WARMER WEATHER, IRREGULAR IDLEING, AND STICKY LOCKS. I AM AWARE THAT THESE CARS HAVE ELECTRIAL PROBLEMS THAT COULD CAUSE UNSAFE CONDITIONS. I DO NOT BELIEVE THAT THE CUSTOMER SHOULD BE FORCED TO PAY FOR THESE COASTLY REPAIRS, WHEN SO MANY CASES EXSITS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053503January 7, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
VEHICLE CAME EQUIPPED WITH SEAT HEATERS. THE LEFT DRIVER'S SIDE SEAT GOT VERY HOT WHEN THE HEATER WAS ON. THIS RESULT IN CONSUMER BEING BURNT. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10053613January 7, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. TRANSMISSION WILL NOT GO INTO REVERSE. ALSO, CONSUMER WAS TOLD THAT THERE WAS A PROBLEM WITH THE BRAKE LIGHT.*AK WATER INTRUSION FROM THE DRIVER'S SIDE OF THE VEHICLE LEAVING 1/2" OF WATER ON FLOORBOARD. CONSUMER REPORTING THIS CONDITION RESULTS IN SLIPPERY PEDALS AND WINDOWS FOGGING UP. *MJJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053472January 6, 2004
SEAT BELTS:REAR/OTHER
REAR PASSENGER'S SEAT BELT BROKE. AFTER PUTTING THE SEAT IN THE RECLINING POSITION A PIN BROKE WHICH CONTROLLED THE RELEASING OF THE SEAT BELT, SAID THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053490January 6, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
CONSUMER INSTALLED A DRIVER'S SIDE SEAT WARMER. IT BEGAN TO SMOLDER AND BURN A WHOLE IN THE DRIVER'S SIDE SEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053496January 6, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
WHILE DRIVING 45 MPH DRIVER APPLIED BRAKES AND PEDAL WENT TO THE FLOOR. THIS CAUSED THE VEHICLE TO SKID INTO A TREE. BOTH AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10051560January 3, 2004
AIR BAGS:SIDE/WINDOW
I OWN A 2002 VW JETTA THAT I HAVE HAD NUMEROUS PROBLEMS WITH. THE MOST RECENT INCIDENT OCCURRED ON DECEMBER 29, 2003. MY PASSENGER SIDE PANEL AIR BAG DEPLOYED WHILE I WAS DRIVING. THERE WAS SOMEONE IN THE PASSENGERS SEAT AND I AM THANKFUL THAT HE WAS NOT INJURED. THE DEALER HAS HAD MY CAR FOR 5 DAYS NOW. THEY ARE WAITING FOR VW TO INVESTIGATE BECAUSE THEY DON'T SEE HOW THE AIRBAG COULD DEPLOY ON ITS OWN. THERE IS SOME REAR DAMAGE THAT IS OVER A YEAR OLD AND THEY ARE TRYING TO RELATE THE AIRBAG ISSUE WITH THE OLD DENTS. I DON'T FEEL SAFE IN MY VW AND I CERTAINLY DON'T TRUST IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052281January 2, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING AT 15 MPH DRIVER HEARD A LOUD POP. BRAKE PEDAL WENT TO THE FLOOR AND CONTINUED THIS WAY UNTIL THE DRIVER PULLED INTO A PARKING LOT. THERE WERE NO BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051547January 2, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
LAST YEAR I TOOK MY CAR TO THE DEALER BECUASE MY BRAKES WERE GRINDING. THEY COULD FIND NO ISSUES. TODAY I TOOK THE CAR FOR A RECALL SERVICE ON MY IGNITION COIL, AND THEY TELL ME MY REAR BRAKES ARE BAD AND NEED TO BE FIXED. SO I GOT IT DONE. PROBLEM IS, I ONLY HAVE 20,000 MILES ON THE CAR. I HAVE HAD IT SINCE AUGUST OF 2000 AND I DO NOT DRIVE VERY FAR IN A YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051463January 1, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
TH IGNITION LOCK CYLINDER HAS BROKEN AND BEEN REPLACED ON MY 1997 JETTA TWICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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