Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10150408February 16, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED THE AIR BAG LIGHT ON THE DASH ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION. THE DEALER RESET THE AIR BAG LIGHT AND NO FURTHER REPAIRS WERE REQUIRED. UPDATED 3/20/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150481February 16, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
PURCHASED CAR ON 1-30-06 TOOK IT BACK ON 2-3-06 BECAUSE OF CHECK ENGINE LIGHT, TOOK IT BACK AGAIN ON 2-7-06 BECAUSE OF CHECK ENGINE LIGHT, AND TOOK IT BACK AGAIN ON 2-14-06 BECAUSE OF CHECK ENGINE LIGHT WAS TOLD IT WAS CATALYTIC CONVERTER BUT IS NOT COVERED UNDER WARRANTY FOR ME TO HAVE IT FIXED IT WILL BE 1100 DOLLARS BUT PART IS ON A MASSIVE BACK ORDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150368February 15, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
JETTA BRAKE LIGHT SWITCH (ON OUR INVOICE IT IS PART NO. 1JO-945-511-E") ACCORDING TO THE SERVICE DEPT AT COMMONWEALTH VW, THIS SWITCH HAS BEEN RECALLED AS DEFECTIVE IN OTHER VW'S, BUT NOT THE JETTA. WHEN IT FAILS, THE BRAKE LIGHTS GO OUT AND THE CAR WILL NOT SHIFT. I BOUGHT THIS CAR NEW FOR MY DAUGHTER, M. B., THE REGISTERED OWNER, AND I DO NOT LIKE THE IDEA THAT SHE IS DRIVING A DEFECTIVE VEHICLE TO AND FROM OUR HOME IN VILLA PARK, CA. TO SCHOOL IN RIVERSIDE, CA. (ABOUT 60 MILES ROUND TRIP) DAILY, AND AT NIGHT! THIS PART SHOULD BE RECALLED FROM ALL VEHICLES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150385February 15, 2006
VISIBILITY:SUN/MOON ROOF ASSEMBLY
ON FEB. 14, 2006, I WAS DRIVING 65 MPH ON FREEWAY, EXPERIENCED LOUD EXPLOSION-TYPE NOISE - AFTER COMING TO REALITY AND OUT OF SHOCK REALIZED SUNROOF WAS BLOWN OUT - AND I WAS COVERED IN GLASS - FIRST REACTION WAS TO BELIEVE THAT I HAD BEEN SHOT WITH GUN OR THAT SOMETHING WAS THROWN FROM OVERPASS - AFTER POLICE INVESTIGATION, PHOTOGRAPHS BY DEALERSHIP AND DOZENS OF EYEWITNESSES VIEWING THE REMAINING OUT GLASS OF THE SUNROOF (THAT WAS STILL ATTACHED BUT SHATTERED) WAS POINTED IN AN UPWARD POSITION TOWARDS SKY - NOT INTO VEHICLE AS IF IT IMPLODED FROM THE INTERIOR TO EXTERIOR - EVERYONE DETERMINED THAT IT HAD NOT BEEN STRUCK BY ANYTHING BUT RATHER JUST BLEW OUT. THIS WAS VERY FRIGHTENING AND DANGEROUS - I COULD HAVE BEEN INJURED BY THE GLASS OR BEEN INVOLVED IN AN ACCIDENT FROM THE INCIDENT. EVERYONE SENT PHOTOS AND SPOKE TO VOLKSWAGEN OF AMERICA - THEY DO NOT CARE - AND REFUSE TO COVER UNDER WARRANTY OR EVEN QUESTION ME ABOUT INCIDENT EVEN THOUGH - I HAVE INFORMED THAT I AM FEARFUL TO EVEN DRIVE VEHICLE NOW - EVERYONE THAT SAW THE CAR IN PERSON - IS IN AWE AND THINKS THIS IS WEIRD - HOWEVER, VW AMERICA THE ONLY PARTY WHO DID NOT SEE THE VEHICLE IN PERSON - IS STILL STICKING BY THEIR ANSWER THAT IT WAS CAUSED BY SOMETHING STRIKING THE CAR - THERE ARE OTHER PEOPLE WITH OTHER TYPES OF CARS ON THE INTERNET WITH THIS SAME EXPERIENCE AND THEY ALSO KNOW THAT THEY WERE NOT STRUCK - I HAD A POLICE REPORT AND PHOTOS WITH PROOF THAT THE GLASS BLEW FROM THE INTERIOR OUT - VW IS SHOWING NEGLIGENCE TOWARDS ME AND OTHER DRIVERS. THIS IS THE 10TH ODD INCIDENT THAT I HAVE HAD WITH VW - AND THE SECOND SAFETY HAZARD - I AM TRYING TO GET OUT OF THE LEASE BECAUSE I AM TOO SCARED TO DRIVE THE CAR NOW. THEY NEED TO BE HELD RESPONSIBLE - AND I AM APPALLED THAT THEY WERE NOT EVEN CONCERNED WITH MY SAFETY OR IF I HAD INJURIES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149868February 9, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
AT COLD-START, AUTOMATIC TRANSMISSION HESITATES THEN LURCHES INTO EITHER DRIVE OR REVERSE, WHICH IS ESPECIALLY UNNERVING WHEN DRIVING IN AREAS WITH IN/DECLINES BECAUSE THE VEHICLE ROLLS LIKE A MANUAL. TOLD BY THE DEALER TWICE THAT THERE WAS NO PROBLEM BECAUSE THE VEHICLE'S TRANSMISSION WAS FUNCTIONING TO MFG SPECS. THIS IS A PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149903February 9, 2006
ELECTRICAL SYSTEM:IGNITION
THE EVENING OF JANUARY 12, 2006 I WAS ON MY WAY HOME WHEN A LIGHT ON THE DASHBOARD OF MY VEHICLE STARTED FLASHING AND THE VEHICLE BEGAN TO FALTER WHEN IDLE. AFTER ARRIVING HOME I CHECKED THE OWNERS MANUAL AND FOUND OUT THAT THE LIGHT INDICATED A MALFUNCTION WITH THE EMISSIONS OF THE VEHICLE. I SCHEDULED AN APPOINTMENT TO HAVE MY CAR SERVICED ON TUESDAY, JANUARY 17, 2006. I RECEIVED A CALL TUESDAY AFTERNOON FROM VIC AT VICTORY VOLKSWAGEN, WHO INFORMED ME THAT THE IGNITION COIL IN MY CAR WAS BAD AND WOULD NEED REPLACED AT A COST OF OVER $500.00. VIC TOLD ME THAT THEY HAD THE PARTS IN STOCK AS "THIS HAPPENS ALL THE TIME". I HAD NO CHOICE BUT TO HAVE MY CAR REPAIRED AND THE TOTAL COST WAS $761.40. UPON SEARCHING THE WEB I FOUND A PRESS RELEASE FROM VOLKSWAGEN/AUDI IN WHICH THEY ACKNOWLEDGED THE PROBLEM WITH SEVERAL MAKES AND MODELS. WITHIN THE PRESS RELEASE IT WAS STATED THAT VW/AUDI WILL BEGIN REPLACING ALL IGNITION COILS IN CARS POTENTIALLY AFFECTED. I ALSO FOUND A DEFECT INVESTIGATION ON THE NHTSA WEBSITE (#DP05004) WHICH STATED THAT VW ISSUED A CSC TO INSTRUCT THEIR DEALERSHIPS TO REPLACE THE COIL PACKS IN THE VEHICLES AT NO COST, REGARDLESS OF THEIR PERFORMANCE. AS I DID NOT RECEIVE THIS INFORMATION FROM VW I SENT A LETTER TO VW ASKING THEM TO HONOR THE CSC AND COVER THE COSTS FOR THE REPAIRS TO MY VEHICLE. I SPOKE WITH CRAIG PETERS AND DON MORITZ, BOTH WITH VW AND THEY REFUSED TO HONOR THE CSC. THEY INFORMED ME THAT EVEN THOUGH THE PRESS RELEASE STATES THAT "ALL VW'S EQUIPPED WITH THE 2.8 LITER VR6" WERE AFFECTED, IT WAS IN FACT, AN ERROR AND ONLY CERTAIN VEHICLES WERE AFFECTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149621February 7, 2006
AIR BAGS
FORD PICKUP TRUCK WAS STOPPED TO MAKE LEFT TURN. MY ATTENTION WAS DIVERTED AND I FAILED TO STOP. HIT TRUCK IN REAR. PASSENGER AIR BAG DEPLOYED. DRIVER AIR BAG OR SIDE AIR BAGS DID NOT. SEAT BELT PREVENTED PERSONAL INJURY. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10149679February 7, 2006
ENGINE AND ENGINE COOLING:ENGINE
2006 VOLKSWAGEN JETTA, ENGINE MAKES A VERY LOUD RATTLING NOISE FOR THE FIRST MINUTE EVERYTIME THE CAR IS COLD AND AT FIRST STARTUP IN THE MORNING...EVERY SINGLE DAY , AFTER REPORTING THE PROBLEM TO MY DEALER I WAS TOLD THAT THIS NOISE IS ON ALL 2006 JETTA'S AND THE MANUFACTURER IS WORKING ON SOLVING THE PROBLEM, I FIRST REPORTED THE PROBLEM LAST MAY 2005 WHEN I FIRST BOUGHT THE CAR AND I HAVE SINCE MADE 2 OFFICIAL COMPLAINTS DIRECTLY WITH THE MANUFACTURER AND WITH THE DEALER. I HAVE NOW WARNED THEM A THIRD TIME AND WILL WAIT THE OFFICIAL 30 DAYS BEFORE ESCALATING IT TO ARBITRATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149457February 4, 2006
STRUCTURE
ENGINE MOUNTS AND TRANSMISSION MOUNTS BROKE AND CAUSED CAR TO CRASH. ALSO INJURING MY DAUGHTER. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10149291February 2, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
VW CLAIMS THE EXTERIOR BRAKE LIGHTING SWITCH ISN'T A RECALL ITEM OR PROBLEM BUT NOT ONLY AM I HAVING PROBLEMS WITH THE ONE FOR ME CAR BUT THE OTHER VW OWNERS HERE AT MY PLACE OF EMPLOYMENT HAVE ENCOUNTERED THE SAME PROBLEM AS WELL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149170February 1, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I STARTED NOTICING A BURNING SMELL IN THE CAR WHEN I TURNED ON THE HEATED SEATS AND THE DRIVERS SIDE SEAT WOULD GET VERY HOT, EVEN WHEN SET ON A LOW SETTING. ONE DAY I DECIDED TO TRY IT OUT TO SEE IF IT WAS WORKING PROPERLY OR NOT AND THE HEAT BURNT HOLES THROUGH THE MATERIAL COVERING THE SEAT . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149180February 1, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LIGHT KEPT ON GOING ON INTERMITTENTLY CAUSING THE CAR TO STALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149181February 1, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE MAKING A LEFT TURN INTO THE PARKING LOT, I BRAKED BUT THE VEHICLE DIDN'T SLOW DOWN, AND I HIT A CONCRETE POLE. THE ONLY THING I HEARD WAS DRUMMING NOISE AND WAS NOT ABLE TO BRAKE HARD, BECAUSE IT KIND OF LOCKED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10149182February 1, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, EQUIPMENT
WINDSHIELD WIPER FAILURE 3 TIMES WITHIN ONE YEAR, WIPERS HAVE STOPPED WIRES HAVE BEEN REPLACED - MOTOR REPLACED HAS BEEN SAME ISSUE EACH TIME - MOTOR STILL WORKING - WIPERS NOT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148844January 27, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
I HAVE A 2001 VOLKSWAGEN (VW) JETTA . THE VIN IS[XXX]. VEHICLE HAS 54,953 MILES ON IT AND YESTERDAY I HAD TO HAVE THE SHIFT LOCK SOLENOID REPLACED. SOMETIMES AFTER DRIVING IF YOU WOULD TAKE THE VEHICLE OUT OF DRIVE AND PUT IT IN PARK OR ANOTHER GEAR IT WOULD GET STUCK IN THAT GEAR. I JUST WANTED TO LET YOU KNOW SINCE I FEEL THIS COULD POSSIBLY BE A MAJOR CONCERN.*AK UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148512January 25, 2006
POWER TRAIN:CLUTCH ASSEMBLY
WHILE I DROVE CAR THE CLUTCH STARTED TO SLIP IN 2004 JETTA. I TOOK IT TO HERITAGE VOLKSWAGEN IN UNION CITY GEORGIA, AND THEY SAID THAT THEY ADJUSTED THE CLUTCH. THE CLUTCH STILL SLIPS. IF I PULL OUT IN FRONT OF A CAR AND NEED TO GET OUT OF THE WAY THE CAR DOES NOT GO BECAUSE THE CLUTCH SLIPS. THIS IS EXTREMELY DANGEROUS. THOUSANDS OF OTHERS HAVE THE SAME PROBLEM. THE PROBLEM IS STILL NOT FIXED BY THE DEALER. THEY SAY THAT THE CLUTCH IS ERROR ON THE DRIVER. THIS CANNOT BE BECAUSE THE CLUTCH WITH THE ENGINE CAN ONLY HANDLE 8 MORE FEET-LBS THAN THE ENGINE PRODUCES. IF THE ENGINE, THEREFORE, PRODUCES A COUPLE MORE HORSE POWER FOR WHATEVER REASON THE CLUTCH SLIPS. IM NOT TALKING ABOUT ANY MODIFICATIONS TO THE CAR I AM TALKING ABOUT EVERY STOCK CAR WILL VARY IN HP AND TORQUE EVEN THOUGH THEY SAY THEY ARE ALL THE SAME. THIS IS RIDICULOUS, AND NOW AM SCARED TO DRIVE MY CAR LONGER THAN 30 MINUTES FOR FEAR THAT THE CLUTCH WILL SLIP AND I WILL GET HIT FROM BEHIND AND DIE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148520January 25, 2006
POWER TRAIN:CLUTCH ASSEMBLY
EARLY CLUTCH FAILURE. WE JUST REPLACED THE CLUTCH ON 2002 JETTA AT 51,000 MILES. SHE OWNED OTHER MANUAL TRANSMISSION CARS AND DID NOT REPLACE THE CLUTCH THIS EARLY WITH ONE EXCEPTION, A VOLKSWAGEN, FOX. WAS THIS A PATTERN, MAYBE . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148547January 25, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THE ENGINE LIGHT ILLUMINATED FOUR TIMES. EACH TIME THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION AND REPAIR. THE DEALERSHIP REPAIR DEPARTMENT REPLACED THE GLOW PLUG, THE RELAY TO THE GLOW PLUG AND THE THERMOSTAT, HOWEVER THIS DID NOT REMEDY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148254January 21, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE REAR DRIVER'S SIDE PASSENGER DOOR COULD NOT BE OPENED FROM THE INSIDE NOR THE OUTSIDE OF THE VEHICLE. I CAN HEAR ELECTRICAL COMPONENTS BEING ACTIVATED INSIDE THE DOOR WHILE UNLOCKING THE DOOR VIA REMOTE OR INTERNAL SWITCH, BUT THE DOOR REMAINS LOCKED. LUCKILY, THERE WAS NO NEED FOR AN URGENT EXIT. I MADE AN APPOINTMENT WITH THE LOCAL DEALER, BUT ONCE I REALIZED THAT THE FAILURE IS INTERMITTENT I PUSHED THIS APPOINTMENT TO THE NEXT SERVICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148174January 20, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
NUMEROUS TIMES THAT THE ENGINE LIGHT HAS COME ON MY 2003 JETTA. FIRST VISIT WAS 9/12/02. THE OTHERS WERE: 2/21/03, 6/13/03, 10/21/04, 1/6/05, 12/14/05, 12/21/05, 1/9/06, 1/13/06. IT IS CURRENTLY ON AND IS WAITING FOR A CAT. CONVERTER. THEY CHARGED ME TO HOOK UP TO COMPUTER, REPLACED ALL COILS & SPARK PLUGS AND THE LIGHT IS STILL ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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