Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10272881June 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
2002 VOLKSWAGEN JETTA 1.8T TRANSMISSION SHIFTS IRREGULAR TRANSMISSION PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272888June 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
POWER TRAIN:CLUTCH ASSEMBLY: TOOK CAR IN FOR 70K SERVICE AND SERP BELT SQUEALING. GOT A CALL BACK FROM DEALER SAYING THAT IN ADDITION TO THE SERP BELT NEEDING REPLACED, THEY FOUND THE FLYWHEEL NEEDED REPLACED AND IT WOULD COST $2100. NEVER HAD ANY PROBLEMS WITH THIS CAR, HAVE GOT EVERY SERVICE RECOMMENDED IN MANUAL THAT CAME WITH CAR (WHICH I BOUGHT BRAND NEW). FURIOUS AT THE $2100 THE DEALERSHIPS WANTS TO CHARGE ME, I DID SOME RESEARCH AND FOUND THAT THERE HAVE BEEN AN ALARMING NUMBER OF OTHER PEOPLE THAT HAVE THIS SAME PROBLEM. CAR IS A AUTOMATIC, NOT CLUTCH, BUT HAS THE SLAPSTICK OPTION, I HATE DRIVING CLUTCH, THUS NEVER SWITCH OVER TO CLUTCH......SO, HOW CAN THE FLYWHEEL THAT HAS AN INTERNAL CLUTCH NEED REPLACED? MANUFACTURE DEFAULT? I HAVE NOT HAD WORK DONE YET, I AM TAKING TO 2 OTHER PLACES TO GET OPINIONS AND WILL TAKE PICTURES OF DAMAGE OR DOCUMENTATION PURPOSES. I DO NOT DRIVE THE CAR IN A "RACING" STYLE, I DRIVE 60 MILES ROUND TRIP A DAY TO WORK AND HOME ON COUNTY HIGHWAYS AS I LIVE IN THE COUNTRY. SO IF I NEVER USE THE CLUTCH OPTION AND KEEP IT IN AUTOMATIC MODE AT ALL TIMES, HOW CAN THE INTERNAL CLUTCH HAVE A PROBLEM? THE DEALER WARNED ME THAT I CANNOT LET THE PROBLEM GO ON AND MUST GET FIXED IMMEDIATELY OR RISK DAMAGE TO THE TRANSMISSION AND/OR DAMAGE TO MYSELF & OTHERS DRIVING ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272624June 2, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THIS COMPLAINT IS FOR A 2009 V.W. TDI (DIESEL ENGINE). WHEN I PRESS THE ACCELERATOR PEDAL WHEN THE ENGINE IS NOT YET WARMED UP, AND SHORTLY AFTER THE VEHICLE IS STARTED A HESITATION OCCURS. THIS IS VERY DANGEROUS WHEN IT HAPPENS IN TRAFFIC. THIS WAS REPORTED TO PLATINUM VOLKSWAGEN ON 1/6/09 DURING A VEHICLE COURTESY CHECK. THE CAR DEALER COULD NOT FIND THE PROBLEM; HOWEVER, THE PROBLEM CONTINUES. THIS HESITATION HAPPENS SEVERAL TIMES PER WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272658June 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VOLKSWAGEN TDI 1.9L ENGINE WHEN COUPLED TO THE DSG( DIRECT SHIFT GEAR) TRANSMISSION HAS AN EXTREMELY HIGH FAILURE RATE OF THE DMF (DUAL MASS FLYWHEEL). FAILURES HAVE OCCURRED BETWEEN 10K AND 100K MILES. THE INTERNAL CONSTRUCTION OF THE FLYWHEEL IS IMPROPER AND WILL SEPARATE LEADING TO THE TOTAL FAILURE OF THE UNIT. WHEN THE UNIT FAILS IT CAUSES A VERY SPECIFIC AND POTENTIALLY DEADLY SET OF CIRCUMSTANCES. THE DMF CAN SEPARATE AND THEN FRACTURE INTO LARGE SHRAPNEL TYPE PIECES. THIS SHRAPNEL WILL THE CAUSE THE TRANSMISSION AND POSSIBLY THE ENGINE TO SEIZE. WHEN THE SEIZURE OCCURS IS CAUSES THE FRONT TIRES TO LOCK AND SUBSEQUENT LOSS OF CONTROL OF THE VEHICLE RESULTING IN POSSIBLE INJURY OR DEATH. THE SHRAPNEL CAN ALSO CAUSE THE FAILURE OF THE TRANSMISSION CASE RESULTING IT THE LOSS OF PRESSURIZED TRANSMISSION FLUID. THIS FLUID CAN CONTACT THE TURBOCHARGER AND RESULT IN AN UNDER HOOD FIRE. CATASTROPHIC ENGINE FAILURE IS COMMON AS WELL. VWA(VOLKSWAGEN OF AMERICA) IS AWARE OF THIS PROBLEM AND HAS REDESIGNED THE DMF. THE NEW DESIGN HAS NOT FAILED. THE DMF HAS BEEN RECALLED IN THE EUROPEAN UNION AND AUSTRALIA AS A SAFETY CONCERN . VWA HAS BEEN SUCCESSFUL IN NOT COVERING THIS REPAIR UNDER EVEN IT'S STANDARD WARRANTY. NO VOLUNTARY RECALL HAS BEEN ISSUED. I CURRENTLY HAVE AN EXAMPLE OF THE FAILED PART AVAILABLE. THIS MODEL HAS THE POTENTIAL TO CAUSE INJURY OR DEATH ON A LARGE SCALE IF NOT ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272730June 2, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING
I BOUGHT MY BRAND NEW 2009 JETTA TDI ON 5/28/2009 AND 2 DAYS LATER AFTER I HAD ONLY DRIVEN THE CAR FOR 200 MILES, THE AIR CONDITIONING STOPPED WORKING WHEN THE CAR WAS SITTING STILL. I OPENED THE HOOD AFTER I GOT TO MY DESTINATION TO REALIZE THAT THE COOLING FANS WERE NOT WORKING AT ALL. THEY WOULD NOT EVEN COME ON TO COOL THE ENGINE. THIS OCCURRED ON A SATURDAY, AND THE VW DEALER WHERE I BOUGHT IT WAS CLOSING IN AN HOUR. THEIR MASTER TECH AGREED TO STAY UNTIL I GOT THERE AND HE RAN SOME TESTS ON IT, AND TOLD ME HE SIMULATED A SEVERE ENGINE OVERHEAT AND THE FANS STILL DID NOT COME ON. HE SAID THE CAR COULD NOT BE DRIVEN AND IT WOULD HAVE TO STAY AT THE DEALER. HE SAID THE FAN RELAY WAS FAULTY AND WOULD HAVE TO BE REPLACED. THEN MONDAY MORNING THE SERVICE MANAGER WHOM DID NOT BELIEVE THE MASTER TECH DECIDED TO DRIVE MY CAR WITH A NON-FUNCTIONING COOLING SYSTEM TO SEE IF HE COULD REPLICATE THE PROBLEM. HE CALLED ME TO DISCUSS THE FACT THAT THE AIR CONDITIONING WORKED WHILE HE WAS DRIVING TO WHICH I SAID IT WILL WHEN YOU DRIVE IT, HOWEVER, IT DOES NOT WORK WHEN YOUR COME TO A STOP BECAUSE THE FANS DO NOT TURN ON. HE FINALLY DECIDED AFTER A DAY OF WASTED TESTS TO ORDER THE PART. I FINALLY GOT MY CAR BACK TODAY AFTER THEY HAD IT FOR 5 DAYS OF THE FIRST WEEK I OWNED IT. I AM SO GLAD I PURCHASED THE 100,000 MILE WARRANTY, BECAUSE THAT SORT OF PROBLEM AFTER 2 DAYS OF OWNERSHIP DOES NOT SAY MUCH FOR VW. EVERYTHING WAS COVERED UNDER WARRANTY, BUT I WAS STILL WITHOUT MY CAR FOR JUST SHY OF A WEEK. DIAGNOSED PART= COOLING FAN MODULE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272513June 1, 2009
POWER TRAIN:DRIVELINE
VW DUAL MASS FLYWHEEL FELL APART, RENDERING THE VEHICLE INOPERATIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272337May 29, 2009
FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL
ELECTRONIC FUEL PUMP CRACKS AND LEAKS FUEL ONTO LIVE ELECTRICAL CONNECTIONS TO FUEL PUMP LOCATED UNDER REAR PASSENGER SEAT. BY TIME YOU SMELL GAS INSIDE OF VEHICLE, GAS HAS PUDDLED ABOUT 1/4" DEEP ON THE ELECTRICAL CONNECTIONS POWERING THE FUEL PUMP. DEALER WARNS NOT TO DRIVE DUE TO RISK OF FIRE OR EXPLOSION. HAPPENED FIRST IN MAY OF 2007 AT 64,000 MILES. VW UNCONCERNED AND DID NOT REMEDY. HAPPENED AGAIN MAY OF 2009 AT 96,000 MILES. VW AGAIN UNCONCERNED. I ASSUME IT MUST BE SAFE TO DRIVE. DOES SOMEBODY HAVE TO DIE FIRST? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270006May 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AT ABOUT 65,000 MILES MY CAR WOULD SOMETIMES GET STUCK IN PARK. IT FELT LIKE I WAS TRYING TO DRIVE WITH THE PARKING BRAKE ON. THEN IT STOPPED GOING IN REVERSE. THE SHOPS IN MY AREA DON'T WORK ON VW'S DUE TO THEIR COMPLICATED TRANS. THE DEALER TOLD ME THEY DON'T REPAIR ANY TRANSMISSIONS, THAT THEY CAN ONLY REPLACE IT AT A COST OF $4500. I TOOK A LOAN FROM MY 401K, PAID IT THINKING IT WOULD LAST, AND SURE ENOUGH THIS ONE IS GOING TOO! IT ONLY HAD A WARRANTY OF 12000 MILES... SEEMS FISHY SINCE IT'S NEW. NEVER WILL I BUY A VW AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269687May 22, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT HIS VEHICLE STALLS INTERMITTENTLY AND THE DEALER CANNOT DIAGNOSE THE CAUSE OF THE FAILURE. HE HAS PAID OVER $500 IN REPAIRS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269460May 19, 2009
SERVICE BRAKES, HYDRAULIC
2008 JETTA SE HAS HAD RECURRING SQUEALING BACK BRAKES SINCE DAY 1. MURRIETA VW IN CA SAYS IT IS NORMAL. THEY CHECKED AND SPRAYED. GOOD TO GO, BUT NOW AT 14K MILES, NOISE HAS RETURNED. ONLY HAPPENS AT SLOW SPEED (BACKING UP/PARKING). IS THERE A DEFECT ON THE CALIPERS/PISTON ASSEMBLY? VW DEALER SAYS IT IS "NORMAL." IN 25 YEARS OF DRIVING NEVER HAD A CAR DO THIS. IT IS VERY ANNOYING AND SOUNDS DANGEROUS. CARS SHOULD NOT DO THIS, ESP AT 14K MILES. BRAKE FAILURE COULD BE ON THE WAY, CAUSING SERIOUS DAMAGE, OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268994May 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2006 JETTA TDI WITH 70,450 MILES AND JUST SPENT OVER $2,000 AND FOUR DAYS OF CAR RENTAL REPLACING A DUAL MASS FLYWHEEL. THE VEHICLE BEGAN MAKING NOISES AND JERKING AT SLOW SPEEDS WHEN IT TURNED 48,000 MILES. I TOOK IT TO THE DEALER WHERE I BOUGHT IT AND THEY RAN A "COMPUTER TEST" AND FOUND NO PROBLEM. THEY TEST DROVE IT FOUND THE SAME VERDICT AND SAID "THAT'S HOW JETTA DIESELS RUN." I ASKED THEM TO CHECK THE TRANSMISSION AND THEY WOULDN'T BECAUSE IF THEY DIDN'T FIND ANYTHING WRONG, THEN THEY'D BE OUT THE MONEY AND I'D HAVE TO PAY FOR IT. THEY MADE SOME ADJUSTMENTS AND RETURNED THE CAR. THE NOISE GRADUALLY GOT LOUDER, BUT AFTER SEVERAL REGULAR MAINTENANCE VISITS, NO A PROBLEMS WERE NOTED. FINALLY THE NOISE AND JERKING WAS TOO MUCH AND I SENT IT IN. THE SERVICE MANAGER IMMEDIATELY SAID IT WAS THE FLYWHEEL AND NEEDS TO BE REPLACED. HE SAID "WE'VE DONE A LOT OF THEM". MY FLYWHEEL WAS THE DEFECTIVE SACHS TYPE AS DESCRIBED IN THE TSB. UNFORTUNATELY, MY POWER TRAIN WARRANTY EXPIRED AT 50,000 MILES AND THE BILL WAS MINE. GRRRRR!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268632May 13, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I OWN VW JETTA 1.8 TURBO 2002, AT 2005 HAD A COOLANT BOTTLE LEAKING INTO CONNECTION,CLUSTER, COOLANT FOUND AT CONNECTOR. SINCE MY CAR WAS UNDER EXTENDED WARRANTY BY MASTERGUARD THEY JUST DID A PATCH WORK OVERLAYING HORNS TO CLUSTER AND REPLACING THE COOLANT BOTTLE AND CAP LEAVING ALL MAJOR WORK WHICH NEED TO BE DONE AT THIS CASE TO PREVENT FOLLOWING DAMAGE OF ENTIRE WIRING SYSTEM CAUSING COMPLETE FAILURE OF THE CAR. SO I WOULD PAY FROM MY WALLET $ 6000 OR MORE WHEN WARRANTY EXPIRES. MY CAR NOW STARTED HAVING ALL THIS PROBLEM DUE TO THAT COOLANT MIGRATION LEFT THERE. IT'S A MANUFACTURER DEFECT AND NEEDS TO BE REPAIRED BY MANUFACTURE. SO,WHO IS GOING TO PAY NOW FOR THAT? CLASS ACTION NEED TO BE TAKING AGAINST VW!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267946May 7, 2009
AIR BAGS, SEATS
I WAS IN A REAR END INCIDENT IN WHICH MY 2003VW JETTA WAS STRUCK ALMOST DEAD-ON IN THE REAR BY A 2009 BMW SEDAN. BOTH MY WIFE, SEATED IN THE FRONT PASSENGER SEAT, AND I, DRIVING, WERE WEARING THREE POINT SEAT BELTS. THE AIRBAGS IN OUR VEHICLE DID NOT DEPLOY. BOTH THE DRIVERS SEAT AND THE FRONT PASSENGER'S SEAT WERE RECLINED ALMOST COMPLETELY AS A RESULT OF THE IMPACT, TO THE POINT THAT ANY REAR SEAT PASSENGERS WE MIGHT HAVE HAD IN THE CAR WOULD HAVE BEEN PINNED BY THE RECLINED FRONT SEATS. *TR UPDATED 05/20/09 *BF UPDATED IVOQ 05/27/09.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10267962May 7, 2009
SERVICE BRAKES, HYDRAULIC
THIS LETTER IS TO EXPRESS MY DISSATISFACTION WITH REAR BRAKE PERFORMANCE ON MY 2007 JETTA. THE SUMMARY IS EXTREMELY RAPID REAR PAD WEAR, WHILE THEN FRONT, WHICH HAVE THE WEAR SENSOR, REMAIN UNSCATHED. THIS IS A KNOWN ISSUE AND THE DEALER ADMITS ITS PART OF A ?SAFE BRAKING? DESIGN THAT TRIES TO MAKE THE CAR SQUAT RATHER THAN DIVE. THE PROBLEM IS, THIS IS AN UNCONVENTIONAL METHOD OF BRAKE APPLICATION (REAR BIASED WHEN PHYSICS HAS THE FRONTS NORMALLY DOING MORE WORK), COMBINED WITH A CONVENTIONAL BRAKE DESIGN THAT HAS SMALLER PARTS AND NO WEAR SENSORS IN THE REAR. THE RESULT OF THIS ?SAFETY FEATURE? IS THAT I CAN EXPECT TO WEAR OUT REAR PADS FASTER THAN FRONT, IN AS LITTLE AS 9-10K MILES. THE PROBLEM IS A REASONABLY MINDED PERSON WOULD NOT COME TO THIS CONCLUSION, AND THE LACK OF A REAR PAD WEAR WARNING SYSTEM CREATES A POTENTIAL SAFETY ISSUE. THE USER MANUAL DOES NOT WARN THAT REAR PADS MAY WEAR FASTER, AND IN FACT INDICATES THEY SHOULD BE INSPECTED EACH 10 K, OR WHEN THE FRONT WEAR SENSOR ILLUMINATES. BOTH OF THESE CASES MAY BE TOO LATE, LEADING AT BEST TO EXPENSIVE REPAIRS WHEN THE ROTORS ARE DAMAGED, OR WORSE, TO UNPREDICTABLE BRAKING IN AN EMERGENCY. IF I HAVE MY CAR INSPECTED AT 10K, AND THE REARS ARE STILL SERVICEABLE, I DO NOT BELIEVE THEY WOULD MAKE IT TO 20K. THE DEALER ADMITS ITS A COMMON COMPLAINT, AND THAT THERE IS NOTHING THAN CAN BE DONE. I FEEL THIS IS A DESIGN DEFECT AND THAT PRESSURE SHOULD BE APPLIED FOR A REAL FIX. I AM NOT ALONE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F16F1F6/11 HTTP://ANSWERS.YAHOO.COM/QUESTION/INDEX?QID=20080205103511AA06FEQ HTTP://RABBITOWNERSCLUB.COM/VW/SHOWTHREAD.PHP/12-000-MILE-AND-MY-11363.HTML HTTP://WWW.MYVWLEMON.COM/UBB/FORUM1/HTML/000342.HTML HTTP://WWW.GOLFMKV.COM/FORUMS/SHOWTHREAD.PHP?P=803924 HTTP://RABBITOWNERSCLUB.COM/VW/SHOWTHREAD.PHP/EXCESSIVE-REAR-BRAKE-DUST-6947.HTML HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2005/BRAKES/PREMATURE_REAR_BRAKE_AND_ROTOR_REPLACEMENT.SHTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268149May 7, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SERVICE BRAKES, HYDRAULIC
SINCE VEHICLE WAS PURCHASED, THERE HAS BEEN NUMEROUS PROBLEMS AND ISSUES WITH THE VEHICLE. THE MOST TROUBLESOME AND EXPENSIVE IS THE COOLING SYSTEM. I HAVE HAD 3 DIFFERENT REPAIR SHOPS LOOK AT IT AND "FIX IT" ONLY TO HAVE THE CAR DO THE SAME THING. THE TEMPERATURE GAUGE DOES NOT INDICATE THAT THE CAR IS OVERHEATING, HOWEVER, IT MUST BE. I HAVE BEEN STRANDED MULTIPLE TIMES (ALMOST EVERYDAY IN MY COMMUTE TO FROM WORK AND SCHOOL), AFTER I SIT IN TRAFFIC OVER 20 MINUTES, OUT OF NOWHERE THE RADIATOR CAP BLOWS OFF THE COOLING RESERVOIR SPILLING THE LIQUID ALL OVER THE ENGINE AND CAUSING THE CAR TO SMOKE. I HAVE EVEN BURNED HAD A SECOND DEGREE BURN FROM HAVING TO PULL OVER AND OPENING THE TRUNK SO I CAN REFILL AFTER IT COOLS. SOMEONE HAS YET TO FIGURE OUT WHAT IS WRONG WITH THE VEHICLE. THE CHECK ENGINE LIGHT HAS BEEN ON FOR YEARS, AGAIN ONLY TO HAVE MULTIPLE PEOPLE LOOK AT IT, AND NOT HAVE THE PROBLEM SOLVED. I WILL CRANK THE ENGINE BUT THE CAR WILL DIE OUT. BUT IF I HIT THE SPEED CONTROL TO SET THE SPEED IT WILL STAY ON. THE CAR WILL HESITATE AND I WILL START OFF SLOW THEN IT WILL GO AT NORMAL SPEED. LAST BUT NOT LEAST I HAVE GOTTEN PULLED OVER 3 TIMES IN THE LAST 3 WEEKS BECAUSE THE BRAKE LIGHTS GO OUT. I HAVE REPLACED THESE BRAKE LIGHTS ALL RECENTLY BUT THEY WILL BURN OUT WITHIN DAYS WITH OUT ME KNOWING. IT IS HORRIBLE VEHICLE, I HAVE SPENT A LOT OF MONEY TRYING TO GET IT REPAIRED. EVERYTIME IT GOES IN THE SHOP IS FOR DAYS I HAVE TO GET A RENTAL CAR EVERYTIME. ENOUGH TO SAY THAT THE CAR RENTAL PEOPLE KNOW ME BY NAME! MY JOB AND SCHOOL ARE AFFECTED BY THIS EACH AND EVERYTIME. I SUFFER FROM ANXIETY EVERY TIME I GET IN THE CAR BECAUSE I DON'T KNOW WHAT WILL HAPPEN NEXT! IT IS STRESSFUL AND RIDICULOUS HAVING TO DEAL WITH THIS. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267665May 4, 2009
ENGINE AND ENGINE COOLING
VOLKSWAGEN JETTA 2002 COOLING FAN FAILURE/ INOPERATIVE I'VE BEEN TRYING TO LOCATE THE PROBLEM FOR ABOUT 2 MONTHS WITH NO LUCK AND I ALSO DID RESEARCH ON THE WEB AND THERE ARE QUITE A FEW PEOPLE THAT HAVE THIS SAME EXACT ISSUE SOMEONE PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267475May 1, 2009
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, STEERING:COLUMN, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY DRIVER'S SIDE WINDOW SUDDENLY STOPPED WORKING. I TOOK IT TO A REPAIR SHOP AND THE MECHANIC SAID THAT PIECE THAT HOLDS THE WINDOW IN PLACE WAS STRETCHED AND ABOUT TO BREAK. WHEN I SPOKE WITH A FRIEND WHO USED TO OWN A JETTA OF THE SAME YEAR, MAKE, AND MODEL AS MINE, HE SAID THAT THE SAME THING HAD HAPPENED TO HIS VEHICLE. HE SAID THAT THERE HAD BEEN A RECALL ON THIS PART. WHEN I CHECKED THE NHTSA'S WEB SITE, HOWEVER, I COULD NOT FIND THIS RECALL. *TR THE CONSUMER HAD PROBLEMS WITH THE ENGINE AND THE STERRING COLUMN WAS DEFECTIVE. THE ENGINE LIGHT ILLUMINATED RIGHT AFTER THE VEHICLE WAS PURCHASED. UPDATED 06/01/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267226April 29, 2009
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1996 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE EXPERIENCED A SUDDEN AGGRESSIVE AND FORCEFUL ACCELERATION. THE CONTACT IMMEDIATELY DEPRESSED THE BRAKE PEDAL, BUT THERE WAS NO RESPONSE AND THE VEHICLE FAILED TO SLOW DOWN. THE VEHICLE CRASHED INTO TWO PARKED VEHICLES. THE AMBULANCE AND POLICE WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE DRIVER AND THE OCCUPANTS IN THE PARKED VEHICLES WERE TRANSPORTED TO THE HOSPITAL AND SUSTAINED MODERATE INJURIES. THE CAUSE OF THE FAILURE AND EXTENT OF THE VEHICLE DAMAGE HAVE NOT YET BEEN DETERMINED. THE MILEAGES WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10266994April 27, 2009
POWER TRAIN:MANUAL TRANSMISSION
2003 VOLKSWAGEN JETTA 1.8T WOLFSBURG EDITION PURCHASED USED AT 23,000 MILES WITH A BURNT OUT CLUTCH. THE CLUTCH WAS REPLACED BY THE DEALERSHIP IN ORDER TO COMPLETE SALE. AT PURCHASE WE WERE ASSURED THE CLUTCH WOULD LAST AND NOT BE AN ISSUE. THIS IS THE ONLY WAY THE SALE WAS COMPLETED. WITHIN 30,000 MILES THE CLUTCH HAS GONE OUT ONCE MORE. THE TECHNICIAN IT WAS TAKEN TO REPORTED THAT HE RECEIVES AT LEAST 2 OF THE EXACT SAME CAR WITH THE EXACT SAME ISSUE PER MONTH. VW DOES NOT ACKNOWLEDGE THAT THE PRESSURE PLATE IS DEFECTIVE AND BLAMES THE DRIVER. ANY CLUTCH IS EXPECTED TO LAST AT LEAST 90,000 MILES. BOTH VW AND EXTENDED WARRANTIES WILL NOT COVER THE REPAIR WHICH IS BEING QUOTED AT $1900- $2200. THE PART HAS BEEN REPORTED DEFECTIVE IN PREVIOUS MODELS BUT IS STILL NOT BEING CORRECTED OR ACKNOWLEDGED AS A MANUFACTURER DEFECT, WHICH IT IS. THE PRESSURE PLATE, FLYWHEEL, AND CLUTCH DISC ARE UNDER-RATED FOR THE VEHICLES STOCK HORSEPOWER. THE IDENTICAL PARTS ARE FOUND IN OTHER VW VEHICLES WITH UP TO 80 HORSEPOWER LESS. THE VEHICLE SHOULD HAVE BEEN RECALLED SINCE THE PREVIOUS 2 MODELS. THE VEHICLES NEED TO BE RECALLED. WHEN EVEN A VW TECHNICIAN ACKNOWLEDGES THAT THE PARTS ARE DEFECTIVE SOMETHING NEEDS TO BE DONE WITH VW AMERICA, REQUIRING THEM TO REPLACE THESE PARTS AT THEIR EXPENSE WITH PARTS QUALIFIED TO SUPPORT THE VEHICLES NEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266028April 19, 2009
EXTERIOR LIGHTING
REAR LIGHTS GO OUT- TAIL LIGHTS, BRAKE LIGHTS, TURN SIGNALS, ETC... HAVE REPLACED THE BULBS NUMEROUS TIMES. WAS TOLD BY PEOPLE FOLLOWING ME THAT THEY TEND TO FLICKER ON AND OFF AND THEN JUST OFF. ALSO WAS PULLED OVER BY POLICE OFFICER IN SEPT. BOUGHT THIS USED @ VW DEALERSHIP IN JUNE, IT HAD APPROXIMATELY 52,000 AT THAT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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