Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10281170August 20, 2009
AIR BAGS
THE CAR AIRBAG LIGHT ILLUMINATES RANDOMLY. DEALER INDICATES SYSTEM MUST BE RESET FOR A CHARGE OF $80 EACH TIME. DEALER REFUSES TO REPAIR PROBLEM UNDER WARRANTY. AIR BAGS MAY NOT DEPLOY IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280788August 18, 2009
SERVICE BRAKES, ELECTRIC
EPC LIGHT CAME ON AND BRAKE LIGHTS DO NOT TURN OFF EVEN WHEN CAR IS TURNED OFF. NEED TO REPLACE BRAKE SWITCH AND EVERYTHING IS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280806August 18, 2009
SERVICE BRAKES, HYDRAULIC
WE OWN A 2008 VW JETTA. 2.5 L THE JETTA HAS 25,000 MILES AND LESS THAN YEAR OF OWNERSHIP (PURCHASED AT 8000 AS PROGRAM CAR) REAR BRAKES ARE COMPLETELY GONE & RUINED ONE ROTOR -NO WARNING PRIOR? (PER DEALER) FRONT BRAKES ARE FINE TOLD REAR PADS AND ROTORS MUST BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280832August 18, 2009
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION SPONTANEOUSLY DISENGAGES WHILE VEHICLE IS MOVING. PROBLEM SOMETIMES FIXES ITSELF IMMEDIATELY, SOMETIMES THE VEHICLE NEEDS TO BE RESTARTED IN ORDER FOR THE PROBLEM TO BE CLEARED. THE DEALERSHIP IS AWARE OF THE PROBLEM, BUT IS UNWILLING TO FIX IT SITTING THAT THEY CANNOT REPRODUCE THE CIRCUMSTANCES SURROUNDING THE PROBLEMS. THE DEALERSHIP WILL ONLY EXAMINE THE PROBLEM 24 HOURS BEFORE I INCUR CHARGES FOR THE LOANER VEHICLE. SO FAR NO PARTS HAVE BEEN REPLACED, AND NO WORK HAS BEEN DONE BEYOND ATTEMPTS TO REPRODUCE THE PROBLEM. THIS PROBLEM CAUSED A NEAR ACCIDENT AT HIGHWAY SPEEDS WHEN IT OCCURRED WHILE THE ENGINE CRUISE CONTROL WAS ENGAGED. AFTER DISENGAGING POWER, THE ENGINE REVVED TO RED LINE, THE TRANSMISSION THEN RE-ENGAGED. THIS PROBLEM OCCURS FREQUENTLY, UP TO 3 TIMES PER WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280615August 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
JETTA VEHICLE GOES INTO NEUTRAL ON IT'S OWN (WHILE STILL IN DRIVE POSITION) AND THEN MAY GO BACK INTO DRIVE. MANY OCCASION THE VEHICLE HAS GONE IN TO NEUTRAL AND BACK. ON ONE OCCASION AT AN INTERSECTION IT WOULD NOT RETURN AFTER SHIFTING BACK AND FORTH. I HAD TO TURN OF THE VEHICLE AND RESTART IT TO HAVE THE ABILITY TO DRIVE. THE DEALER FOUND THE MECHATRONICS UNIT FAILED AND SPENT 3+ WEEKS TO REPAIR. THE SAME DAY I RECEIVED THE VEHICLE MY WIFE AND I EXPERIENCED SIMILAR FAILURES TWICE. BOTH THESE INCIDENTS WERE COMING DOWN HILL TO STOP. APPROACHING THE STOP THE CAR WENT INTO NEUTRAL, REVVED UP THE ENGINE, AND THEN WENT BACK TO NORMAL. ALL IN A 3-4 SECOND TIME FRAME. INCIDENTS LIKE THIS HAVE A CONCERN FOR ME ON THESE CARS. FOR ONE, WHEN STOPPING THESE CARS DOWNSHIFT TO AID IN THE BRAKING. A SPORADIC SHIFT INTO NEUTRAL COULD SCARE/ALARM THE DRIVER AND CAUSE AN ACCIDENT. I THINK THERE IS SOMETHING SERIOUSLY WRONG WITH THESE VEHICLES THAT REQUIRES INTERVENTION.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280748August 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD MY 08 VW JETTA WOLFSBURG WITH DSG TRANSMISSION FOR A LITTLE OVER A YEAR AND HAVE DRIVEN IT 25000 MILES. THE TRANSMISSION HAS NEVER REALLY BEEN PERFECT BUT I PUT THE VARIOUS CLUNKS, HESITATIONS AND HARD SHIFTS DOWN TO THE TRANSMISSION TECHNOLOGY RATHER THAN A POTENTIAL FAILURE. HOWEVER, AS TIME HAS GONE BY I HAVE NOTICED AN INCREASED TENDENCY FOR THE CAR TO SURGE WHEN ATTEMPTING TO SLOWLY REVERSE. THIS CAUSES REPEATED SUDDEN ACCELERATIONS MUCH GREATER THAN ANTICIPATED WITH THE SMALL AMOUNT IN THROTTLE INPUT. GIVEN THAT I NEED TO NEGOTIATE MY CHILD'S DAYCARE FACILITY PARKING LOT TWICE A DAY THIS SITUATION HAS BECOME A REAL SAFETY CONCERN FOR ME. A SIMILAR PROBLEM OCCURS WHEN VERY SLOWLY STARTING FORWARD FROM A COMPLETE STOP. THIS SITUATION IS NOT QUITE AS SERIOUS A CONCERN FOR ME BUT IS AT LEAST VERY ANNOYING. PRIMARILY I AM CONCERNED ABOUT THE ABILITY TO SAFELY REVERSE MY VEHICLE AND MAINTAIN CONTROL OF MY SPEED IN DOING SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280553August 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS A FALSE NEUTRAL ON THE VEHICLE. THE THROTTLE IS DEPRESSED AND THERE IS NO RESPONSE AS FAR AS POWER TO THE WHEELS. THE ENGINE RESPONDS BY INCREASING RPMS, BUT THE POWER IS NOT TRANSFERRED TO THE WHEELS. THIS IS UNSAFE AND UNSETTLING AS YOU ARE PLACED IN THE POSITION OF NOT KNOWING WHEN IT WILL OCCUR AND WHETHER ONE MIGHT BE TRYING TO MERGE OR MAKE A LEFT TURN AND SUDDENLY BE WITHOUT POWER AND SUBJECT TO BEING HIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280506August 15, 2009
ENGINE AND ENGINE COOLING
2002 VW JETTA VR6 WITH CYLINDER NO. 5 MISFIRING, ROUGH IDLE AND CHECK ENGINE STAYS ON. VEHICLE TAKEN TO THE DEALER WHERE IT WAS PURCHASED, THEY REPLACED THE COIL PACK INJECTORS AND THE CAR HAS BEEN TUNED, HOWEVER, THE TECH'S AT THE DEALER CAN NOT PINPOINT THE PROBLEM AND THE CAR WILL NOT PASS THE STATE INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280405August 14, 2009
POWER TRAIN:MANUAL TRANSMISSION
KNOCKING SOUND FROM PASSENGER FRONT, BROUGHT VEHICLE INTO DEALER, THEY SAID THEY DIDN'T HEAR ANY KNOCKING. LESS THAN A MONTH LATER IT GOT EXTREMELY WORSE, I TOOK IT TO ANOTHER SHOP & WAS TOLD IT WAS SOMETHING SERIOUS & NEEDED TO HAVE DEALERSHIP LOOK AT IT. WHEN I RETURNED TO THE DEALERSHIP THEY TOOK 2 DAYS TO TELL ME WHAT THE ISSUE WAS AFTER HAVING TO REMOVE ENGINE, I WAS TOLD IT WAS THE FLYWHEEL & CLUTCH HAD TO BE REPLACED BECAUSE THE FLYWHEEL DAMAGED THE CLUTCH. VERY EXPENSIVE REPAIR & AFTER BEING TOLD ABOUT THIS WEBSITE & SEEING ALL THESE COMPLAINTS I CALLED VW & THEY REFUSED TO ACKNOWLEDGE THIS ISSUE EVEN WITH ALL THESE COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280410August 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
COMMUTING FROM WORK, ON THE HIGHWAY DRIVING AT APPROXIMATELY 65 MPH, I MOMENTARILY RELEASE THE GAS PEDAL ON MY 2009 VW JETTA TDI AUTOMATIC (DSG). WHEN I STEP ON THE GAS ONCE AGAIN TO MAINTAIN SPEED, THERE IS NO POWER. ENGINE BEHAVES AS IF IT IS IN NEUTRAL, WITH RPMS GOING UP WITH NO ACCELERATION. PRNDS INDICATOR LIGHTS ON DASHBOARD BLINK. IT TAKES A COUPLE OF TRIES OF RELEASING THEN STEPPING ON THE GAS PEDAL AGAIN FOR THE GEAR TO TAKE. IN THE MEANTIME, CAR HAS SLOWED DOWN QUITE A BIT IN A BUSY HIGHWAY DURING RUSH HOUR MAKING FOR A SAFETY HAZARD FOR ME AND OTHER MOTORISTS. THIS HAS HAPPENED APPROXIMATELY 7-8 TIMES SINCE I PURCHASED THE CAR (1 MONTH, 2200 MILES). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280455August 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING, VEHICLE APPEARED TO GO INTO NEUTRAL WITH NO TRANSFER OF POWER FROM THE ENGINE TO THE DRIVETRAIN. THE PRNDS INDICATOR BEGAN FLASHING THOUGH STILL INDICATING IT WAS IN DRIVE. THE VEHICLE ROLLED TO A STOP AND WAS UNABLE TO MOVE TO GET OFF THE HIGHWAY. PROBLEM CORRECTED ITSELF BRIEFLY AFTER TURNING THE VEHICLE OFF THEN ON AGAIN, BUT HAPPENED AGAIN SHORTLY AFTER RESUMING DRIVING. VEHICLE HAD TO BE TOWED TO THE NEAREST DEALERSHIP. DEALER STATES IT IS A FAULTY TRANSMISSION SPEED SENSOR AND IS AWAITING A BACKORDERED PART TO REPAIR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280467August 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 VOLKSWAGEN JETTA GLI WITH DSG TRANSMISSION. THIS CAR HAS A FAULTY DSG TRANSMISSION WHICH MAKES THE CAR UNSAFE TO DRIVE. THE CAR SHIFTS ROUGHLY, BUCKS WHILE ROLLING IN STOP AND GO TRAFFIC, AND ROLLS BACKWARDS AN EXCESSIVE DISTANCE WHEN SHIFTING INTO PARK ON A HILL (NOSE POINTING UPHILL). THIS IS A DANGEROUS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280199August 12, 2009
ENGINE AND ENGINE COOLING
I HAVE A 2001 VW JETTA. WHEN IT GETS HOT OUTSIDE (SOMETIMES) THE VEHICLE LOSES POWER WHILE DRIVING THEN REGAINS IT. ALSO WHEN IT STARTS ACTING UP IF U STOP THE CAR WILL SHUT OFF AND U GAVE TO RESTART IT. I HAVE TOOK THE CARE TO VW THEY DON'T KNOW WHAT IS WRONG WITH IT. REPLACED SEVERAL PARTS (THROTTLE BODY, DWN FLOW 02 SENSOR, COIL PACK PLUGS, CATALYTIC CONVERTER) STILL DON'T KNOW. THE ONLY THING THE COMPUTER IS SHOWING IS COOLING SYSTEM PERFORMANCE. ONE VW DEALER SAID THERE WAS A WIRING PROBLEM THAT SOMETIMES CAUSES SIMILAR PROBLEMS. IF THIS IS THE CASE WHY IS IT NOT A RECALL SINCE THE WIRING IS FROM DEALER. THE INSIDE TEMP ON THE CARE NEVER RUNS HOT OR THE RADIATOR. THANK YOU FOR YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280060August 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ON THE HIGHWAY GOING ABOUT 65 MPH USING THE CRUISE CONTROL AND MY CAR WAS IN "DRIVE". ALL OF A SUDDEN, THE CAR HESITATED, AND STARTED TO SLOW DOWN FOR NO REASON. I SAW ON THE MULTI-FUNCTION DISPLAY THE "PRND" WAS FLASHING. I WENT TO PUSH THE GAS PEDAL, AND THE ENGINE JUST REVVED FREELY AND NO POWER WAS APPLIED TO PROPEL THE CAR. I HAD TO COAST TO A STOP AND RESTART THE CAR IN ORDER TO GET IT TO MOVE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280106August 11, 2009
SERVICE BRAKES, HYDRAULIC
AT 18,000 MILES MY REAR BRAKES SOUNDED LIKE A GARBAGE DISPOSAL. WHEN I BROUGHT IT TO THE DEALER THEY STATED NORMAL WEAR AND TEAR. BRAKES FAILED A MONTH LATER. THIS MONTH, 18,000 MILES LATER THE SAME THING HAS HAPPENED. A SIMPLE GOOGLE SEARCH REVEALS THAT MANY OTHER OWNERS OF THE 2007 JETTA ARE FACED WITH THIS DANGEROUS AND EXPENSIVE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280044August 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
SUDDEN TRANSMISSION FAILURE. WHILE DRIVING AT VARIOUS SPEEDS, SEVERAL TIMES THE TRANSMISSION LOST THE GEAR AND WENT TO NEUTRAL. THE CAR LOST POWER AND HAD TO COME TO A COMPLETE STOP. TWO TIMES THIS OCCURRED AT HIGHWAY SPEED WHERE I HAD TO MAKE AGGRESSIVE MANEUVERS TO AVOID A COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279874August 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS FOR A 2009 VW JETTA TDI WITH A DSG TRANSMISSION. THE VEHICLE HAS A TREMENDOUS LAG WHEN PULLING AWAY FROM A STOP, IT ALSO HAS A LOUD CLUNK AND A HARD JERK WHEN COMING TO A STOP. THE VEHICLE HAS ALSO SEEMED TO BE IN NEUTRAL ONCE AND WAS STILL IN DRIVE, IT WOULD NOT MOVE AND THE VEHICLE HAD TO BE RESTARTED TO MOVE AGAIN. I HAVE MADE A SERVICE APPOINTMENT AT MY LOCAL VW DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279902August 10, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE TRAVELING 45 MPH. NONE OF THE AIR BAGS DEPLOYED AND THE DRIVER SUSTAINED BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 118,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10279649August 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
NEW 2009 JETTA TDI SEDAN WITH DSG ENGINE. TWO INCIDENTS...ONE ON THE 3RD AND SECOND ON THE 4TH OF AUGUST. ON THE 3RD WAS DROPPING OFF A GRANDSON AT HIS MOTHERS OFFICE. CAR WAS IN PARK, ENGINE IDLING, CHILD EXITED CAR, I PUT FOOD ON BRAKE, SHIFTED INTO REVERSE, WHEREUPON THE CAR WENT INTO NEUTRAL MODE, AND THE LIT GEARS INDICATOR LIGHT STARTED BLINKING, WHILE THE GREEN DEPRESS BRAKE PEDAL LIGHT CAME ON, ENGINE RACED AND SUDDENLY RE-ENGAGED REVERSE, LURCHED BACKWARD ALMOST STRIKING PASSING CAR. ON THE 4TH WAS TRAVELING NORTH ON A SMOOTH HIGHWAY, BETWEEN 50-55 MPH, WHEN SUDDENLY CAR SLIPPED INTO A NEUTRAL MODE WHILE REMAINING IN DRIVE ON THE GEAR SELECTOR. AS THIS HAPPENED THE ENTIRE GEARS INDICATOR LIGHT STARTED BLINKING RAPIDLY AND THE DEPRESS BRAKE PEDAL BEFORE STARTING LIGHT CAME ON TOO. ENGINE RACED TO REDLINE AND CAR SLOWLY COASTED TO A STOP. AS AN OLDER DRIVER, 68 YEARS, THESE TWO INCIDENTS ALARMED ME. I LOVE THE CAR AND ITS OVERALL PERFORMANCE, BUT I FEAR LOST CONFIDENCE IN THE CAR. THE VW SERVICE MGR. DAN IS GREAT AND THE DEALERSHIP KEMPTHORN MOYORS IS HIGH QUALITY...I THINK VOLKSWAGEN SHOULD REPLACE MY CAR OR MODIFY THE WARRANTY ON THE TRANSMISSION AND DUAL CLUTCH/FLYWHEEL ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279715August 7, 2009
POWER TRAIN:MANUAL TRANSMISSION
I NOTICED A NOISE COMING FROM MY ENGINE/DRIVETRAIN ALONG WITH SEVERE ENGINE SHAKING. I IMMEDIATELY TOOK THE VEHICLE TO THE MECHANIC AND WAS INFORMED THAT THERE WERE SEVERAL "TECHNICAL SERVICE BULLETINS" REGARDING THE FLYWHEEL AND CLUTCH IN MY VEHICLE. ALL OF THE BULLETINS ACKNOWLEDGED KNOWN PROBLEMS WITH THE FLYWHEEL AND CLUTCH PARTS. AFTER REMOVING THE TRANSMISSION TO INSPECT THE PROBLEM FURTHER IT WAS DISCOVERED THAT THE FLYWHEEL DISINTEGRATED CAUSING $3800 IN DAMAGE. THE MANUFACTURER WAS CONTACTED BY THE REPAIR FACILITY AND REFUSED TO COVER THE REPAIR CHARGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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