Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10290543November 1, 2009
STRUCTURE:BODY, STRUCTURE
TOXIC MOLD: THANK YOU FOR THIS MESSAGE. FOR THE RECORD, WE DID NOT REQUEST FINANCIAL RELIEF FOR THE MOLD PROBLEM WITH OUR 2008 LEASED VOLKSWAGEN (VW) JETTA. WE REQUESTED RECEIPT OF A NEW, MOLD-FREE VEHICLE FOR THE COMPLETION OF OUR LEASE. THIS REQUEST WAS MADE BECAUSE OF THE RECURRENT MOLD PROBLEM THAT RESULTED FROM A MANUFACTURER'S DEFECTIVE GASKET SEAL ON THE CAR'S TRUNK. WE ALSO MUST ITERATE THAT THE MOLD IS A SERIOUS TOXIC HEALTH HAZARD FOR WHICH WE WILL HOLD VOLKWAGEN RESPONSIBLE IF HEALTH, I.E., BREATHING OR OTHER MOLD RELATED PROBLEMS RESULT FROM THIS HAZARDOUS CONDITION FOR WHICH VW REFUSES TO TAKE RESPONSIBILITY BY EITHER FULLY ABATING THE MOLD IN THIS VEHICLE OR REPLACING THE VEHICLE WITH A HEALTHY, I.E., MOLD-FREE, VEHICLE. IT IS OUR DESIRE TO RECEIVE FULL-SERVICE FROM THE VEHICLE THAT I AM CURRENTLY LEASING, HOWEVER, IF IT IS DETERMINED BY CERTIFIED MOLD INSPECTORS, THAT THIS VEHICLE IS UNSAFE DUE TO A TOXIC MOLD INFESTATION, WE WILL PURSUE THIS MATTER TO THE FULL-EXTENT OF THE LAWS OF THE STATE OF FLORIDA, AND THOSE OF THE U.S. FEDERAL GOVERNMENT. VOLKSWAGEN'S CALLOUS DETERMINATION THAT THE HEALTH OF THE DRIVERS AND PASSENGERS OF THIS LEASED VW VEHICLE ARE NOT WORTHY OF THE CONCERN AND RESOLUTION OF THIS PROBLEM, IS AN UNFORTUNATE SITUATION THAT MUST BE MADE KNOWN TO ALL VW OWNERS/DRIVERS/PASSENGERS, AND PARTICULARLY TO THE GOVERNMENT AGENCIES THAT REGULATE THE AUTOMOBILE INDUSTRY, AND THE CONSUMER HEALTH AGENCIES OF THE STATE OF FLORIDA AN THE UNITED STATES. TO ALL THOSE IN RECEIPT OF THIS MESSAGE, PLEASE PASS THIS ALONG TO ALL PEOPLE YOU KNOW WHO DRIVE CARS, RIDE IN CARS, OR WHO ARE IN THE MARKET TO PURCHASE OR LEASE A CAR. THANK YOU FOR YOUR CONSIDERATION OF THE HEALTH AND SAFETY OF ALL VEHICLE OWNERS, PARTICULARLY THOSE WHO OWN OR LEASE VOLKSWAGEN VEHICLES. FOR ADDITIONAL INFORMATION ABOUT THIS PLEASE CONTACT ME BY RESPONSE TO THIS E-MAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290446October 31, 2009
ENGINE AND ENGINE COOLING:ENGINE
I HAD MY 09 TDI TOWED INTO A V.W. DEALER TODAY FOR A MAJOR OIL LEAK. THE DETAILS ARE AS FOLLOWS: I PARKED MY TDI IN MY DRIVEWAY THIS MORNING AFTER A LOCAL DRIVE. NO MECHANICAL PROBLEMS WERE OBSERVED. IN THE AFTERNOON I WENT FOR ANOTHER DRIVE. I BARELY GOT OUT OF MY DRIVEWAY WHEN THE CARS OIL LIGHT STARTED BLINKING, AND THE MFD SAID STOP THE VEHICLE-LOW OIL. I PULLED BACK IN MY DRIVEWAY AND NOTICED SEVERAL LITERS OF OIL ON THE GROUND UNDER MY CAR. I HAD MY VEHICLE TOWED TO THE DEALER BY A FLATBED TOW TRUCK. THE SERVICE MANAGER CALLED ME INTO THE SHOP AND SHOWED ME THAT THE OIL FILTERS HOUSING CAP HAD BEEN SCREWED LOOSE, AND PLACED ON-TOP OF THE HOUSING UPSIDE DOWN. THE CAP HAD A SMALL PIECE MISSING JUST BEFORE THE THREADS BEGIN. SINCE THE CAR HAD 1 1/2 QUARTS OF OIL STILL IN THE OIL PAN THE SERVICE MANAGER DID NOT FEEL THAT ANY ENGINE DAMAGE OCCURRED. I EXPLAINED TO THE MANAGER THAT I HAD BEEN HOME ALL DAY, THAT MY CAR WAS LOCKED, ALARMED, AND PARKED IN MY DRIVEWAY. THE MANAGER INSISTED THAT SOMEONE DID THIS DAMAGE TO MY VEHICLE. HE COULD NOT EXPLAIN HOW SOMEONE WAS ABLE TO GET IN THE VEHICLE WITHOUT THE KEY, AND WITHOUT CAUSING ANY DAMAGE OR LEAVING ANY TOOL MARKS, OR SETTING OFF THE CAR ALARM. I HAD MY VEHICLES 10K SERVICE DONE AT THIS DEALERSHIP 800 MILES AGO. DURING THAT SERVICE THE WRONG OIL WAS USED, AND THE VEHICLE WAS SEVERELY OVERFILLED WITH OIL. THESE PROBLEMS WERE CAUGHT BY MYSELF, AND CORRECTED BEFORE LEAVING THE DEALERSHIP. IS IT POSSIBLE THAT THE DEALER CAUSED A THIRD PROBLEM DURING MY 10K SERVICE, SUCH AS NOT PROPERLY TIGHTENING THE OIL FILTER'S CAP, OR WAS MY VEHICLE VANDALIZED BY A MISSION IMPOSSIBLE IMPERSONATOR? IS IT PROBABLE THAT ENGINE DAMAGE OCCURRED TO THE VEHICLE? IF WHAT THE DEALER SAID IS TRUE THIS VEHICLE HAS A SEVERE SECURITY FLAW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290218October 29, 2009
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
2002 VW JETTA 2.0 STOPPED AND SPUTTERED ON MAIN HIGHWAY BECAUSE OF IGNITION COIL FAILURE. THE CAR HAS 7500 MILES AND VW ACKNOWLEDGES THE PROBLEM FOR 1.8 LITER ENGINES BUT NOT FOR 2.0 LITER. THEY ARE RECALLING 90000 1.8 CARS BUT ARE CHARGING $600 FOR THE 2.0 FIXES. SURELY, THEY BOUGHT THEM FROM THE SAME SUPPLIER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289892October 26, 2009
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. HE APPLIED PRESSURE TO THE BRAKE PEDAL AT 30 MPH , BUT THE VEHICLE WOULD NOT DECELERATE. AS A CONSEQUENCE HE REAR-ENDED ANOTHER VEHICLE. A POLICE REPORT WAS FILED. HE SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN AUTO BODY COLLISION CENTER; AND COMPLETELY DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 78,000. UPDATED 12/10/09.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10289490October 23, 2009
POWER TRAIN:MANUAL TRANSMISSION, VEHICLE SPEED CONTROL
2006 VOLKSWAGEN JETTA 54000 MILES 5 SPEED MANUAL TRANSMISSION. I WAS DRIVING AND WHILE EXITING A FREEWAY OFFRAMP I DEPRESSED THE CLUTCH TO DISENGAGE THE TRANSMISSION. CLUTCH PEDAL WENT TO THE FLOOR AND WOULD NOT COME BACK UP AND IT DID NOT DISENGAGE THE TRANSMISSION. THE CAR WOULD NOT STOP, AS I COULD NOT PUT THE CAR IN NEUTRAL. VERY DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289510October 23, 2009
SERVICE BRAKES, HYDRAULIC
I OWN A 2007 JETTA WITH ONLY 26K MILES ON IT. WITHOUT ANY INITIAL WARNING THE REAR BRAKES STARTED TO GRIND ON THE REAR PASSENGER SIDE. I TOOK THE CAR TO A SPECIALIST WHO TOLD BE ONE REAR BRAKE WAS GRINDING ON METAL AND THE OTHER WAS ABOUT TO GET TO THAT POINT. MY FRONT WHEEL DRIVE BRAKES WERE STILL 100% AND NOT SHOWING ANY SIGN OF WEAR. THEY FELT THIS WAS VERY UNUSUAL FOR BRAKES TO DO THIS SO SOON AND SUGGESTED I TAKE IT TO THE CAR DEALER TO HAVE THEM CHECK FOR FAULTY BRAKES. I TOOK THE CAR IN AND THEY SAID IT WAS NORMAL FOR THIS CAR TO DO THIS SO EARLY. I WANT YOU TO KNOW THAT I HAVE OWNED MANY CARS IN MY LIFETIME AND TEND TO REPLACE THEM AFTER ABOUT 50K MILES. WE HAVE NEVER HAD TO REPLACE BRAKES ON ANY OF OUR CARS. THIS IS NOT NORMAL AND SHOULD BE INVESTIGATED FOR A FLAW IN THE MODEL. THEY ALSO TOLD ME THE PADS IN THE REAR ARE THINNER THAN THE ONES IN THE FRONT. THIS DOES NOT MAKE ANY SENSE TO ME. I AM OUT $350.00 DOLLARS AND WILL NEVER PURCHASE A VW PRODUCT AGAIN. THIS WAS MY FIRST EXPERIENCE WITH THIS CAR MAKER. ADDITIONALLY THIS CAR IS A STICK SHIFT AND I AM NOT A LEAD FOOT DRIVER. NOW I WONDER ABOUT THE SAFETY ISSUES OF THEIR BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289221October 21, 2009
ENGINE AND ENGINE COOLING
2001 VOLKSWAGEN JETTA WOLFSBURG EDITION: CYLINDER 3 MISFIRED DUE TO A FAULTY COILPACK. COILPACK WAS REPLACED, HOWEVER CYLINDERS 2 AND 4 MISFIRE. WHEN THE MECHANIC TESTED THE COILPACKS, THEY WERE WORKING PROPERLY. PRESENTLY, RANDOM CYLINDERS CONTINUE TO MISFIRE EVEN THOUGH BRAND NEW COIL PACKS ARE INSTALLED. THIS CAUSES MY VEHICLE TO LOSE POWER AND IDLE VERY ROUGH. THE CHECK ENGINE LIGHT CONTINUES TO FLASH WHICH IS CAUSING DAMAGE TO MY BRAND NEW CAT CONVERTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289261October 21, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. THE CAM, ROCKERS, AND THE DUEL MASS FLY WHEEL IN HIS ENGINE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS ADVISED THAT HE NEEDED TO REPLACE VARIOUS COMPONENTS IN THE ENGINE AT AN EXPENSE OF $6500.00. THE VOLKSWAGEN MANUFACTURER WAS NOTIFIED, AND HE WAS ADVISED THAT BECAUSE HIS WARRANTY EXPIRED HE WAS INELIGIBLE FOR A FREE REMEDY. THE FAILURE MILEAGE WAS 114,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289303October 21, 2009
SERVICE BRAKES, HYDRAULIC
I OWN A 2007 VOLKSWAGEN JETTA. THE REAR BRAKES HAD TO BE COMPLETELY REPLACED AT 28000 MILES. BOTH THE DEALERSHIP AND THE VOLKSWAGEN CORPORATE OFFICE REFUSE TO COVER BRAKES UNDER WARRANTY STATING THAT FOR THE JETTA IT IS "NORMAL" TO NEED NEW REAR BRAKES IN AS LITTLE AS 10000 MILES. EDMUNDS.COM AND CARCOMPLAINT.COM HAVE HUNDREDS OF JETTA OWNERS COMPLAINING ABOUT THE PREMATURE REAR BRAKE FAILURE IN THE 2007 MODELS. IT SEEMS THAT WE HAVE BEEN TOLD THE SAME THING, ABOUT THE JETTA DEPENDING ON THE REAR BRAKES TO MAKE SAFER STOPPING. IT IS NOT FAIR THAT AUTOMOTIVE COMPANY IS NEGLECTING TO RECOGNIZE THE DEFECT IN THEIR CAR. MANY PEOPLE CANNOT AFFORD TO REPLACE BRAKE PAD AND ROTORS EVERY 10000-20000 MILES, THAT PRESENTS A FORMIDABLE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289031October 19, 2009
POWER TRAIN:MANUAL TRANSMISSION
2006 VW JETTA TDI TRANSMISSION AND MOTOR FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288877October 18, 2009
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT:ELECTRICAL, EQUIPMENT:MECHANICAL
I AM THE OWNER OF A 2004 VOLKSWAGEN JETTA GLI, WHICH I GARAGE AT MY CONDOMINIUM. IN MARCH 2006, THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION ISSUED A RECALL OF VOLKSWAGEN AND AUDI 2003 CARS WITH 1.8L TURBO ENGINES DUE TO ELECTRICAL FAILURE OF THE FUEL PUMPS. I RAISE THE POSSIBILITY OF MY CAR BEING INVOLVED IN THE MANUFACTURING MALFUNCTION, BUT NOT INCLUDED IN THE RECALL. 07/17/2009: CAR TOWED TO VOLKSWAGEN AUTOBARN OF EVANSTON. COSTS: $74.15. 07/25/2009: INFORMED THAT THE CAR REQUIRED A NEW BATTERY AND FUEL PUMP. PARTS & LABOR COSTS: $905.85. AFTER PAYING FOR THE REPAIRS AND WAITING FOR DELIVERY, THE CAR WOULD NOT START. 07/27/2009: RETRIEVED THE CAR AFTER VW AUTOBARN SERVICE INSTALLS A SECOND FUEL PUMP, DUE TO A DEFECT IN THE PREVIOUS PART. I DROVE THE CAR HOME AND PARKED UNDERGROUND. 07/28/2009: I DROVE TO THE FAA REGIONAL OFFICE IN DES PLAINES, IL. AT APPROXIMATELY 18:30, I ATTEMPTED TO LEAVE HOWEVER, THE CAR DID NOT START IN THE SAME FASHION THAT LED TO THE INITIAL REPAIR. THE CAR IS TOWED BACK TO VOLKSWAGEN. 08/17/2009: INFORMED BY THE VW AUTOBARN SERVICE MANAGER THAT THEY HAVE GONE TO EXTRAORDINARY EFFORTS TO REPAIR THE CAR: DRIVEN THE CAR ON MULTIPLE OCCASIONS INCLUDING TAKING IT HOME OVERNIGHT; COMMUNICATED WITH THE GERMAN SERVICE OFFICE TO PURSUE OTHER POSSIBLE CAUSES FOR FUEL PUMP FAILURES. COSTS FOR TOWING, FUSES, RELAY SWITCHES, LEADS, CONNECTORS AND TECHNICIAN LABOR: $574.11. AFTER PAYING FOR THE ABOVE REPAIRS, AGAIN, THE CAR WOULD NOT START. 08/28/2009: INFORMED THE FUEL IN THE CAR CONTAINED 40% ALCOHOL AND IS THE CAUSE OF FAILURE OF THE THREE PREVIOUS FUEL PUMPS. MOREOVER, I WAS RESPONSIBLE FOR VOIDING THE WARRANTY OF THE PREVIOUS FUEL PUMPS AND NOW FINANCIALLY RESPONSIBLE FOR $1400 IN NEW CHARGES, INCLUDING THE COST OF A FOURTH FUEL PUMP. I LAST PURCHASED 12.63 GALLONS PREMIUM FUEL ON JUNE 26 WITHOUT ISSUE UNTIL JULY 17. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288773October 17, 2009
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2000 VR6 JETTA AND I HAD TO REPLACE THE IGNITION COIL TWICE DUE TO THE DEFECTS OF THE IGNITION COIL CRACKING. I READ A COMPLAINT ABOUT THIS ISSUE ON THIS WEBSITE BACK IN 2005 AND IT IS VERY EXPENSIVE TO REPLACE THE IGNITION COIL. WHILE I WAS DRIVING THE CAR, I LOST POWER AND IT STARTED TO STALL ON ME. I ALMOST GOT INTO A CAR ACCIDENT ON THE HIGHWAY BECAUSE I PANIC. I AM A COLLEGE STUDENT THAT RELIES ON MY CAR AND I TRAVEL 300 MILES TO COLLEGE. I NOTICED A LOT OF SPARKS BY THE IGNITION COIL AND I AM VERY SCARED TO DRIVE MY CAR BECAUSE IT MIGHT CATCH ON FIRE. PLEASE HELP!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286745October 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I RECEIVED THE FOLLOWING PRIORITY 1 WARNING LIGHT: "TRANSMISSION OVERHEATED: STOP! OWNERS MAN," AFTER STOPPING IN FRONT OF MY RESIDENCE TO RETRIEVE MAIL. THIS IS THE SECOND TIME IN A MONTH I HAVE RECEIVED THE WARNING (REFER TO ODI NO. 10283957 FOR INITIAL INCIDENT). I TURNED VEHICLE OFF AND THEN ON AGAIN SEVERAL TIMES BUT THE WARNING LIGHT REMAINED ON. THE VEHICLE HAD NO ACCELERATION IN BOTH DRIVE AND REVERSE WHILE THE WARNING LIGHT WAS ACTIVE. THE VEHICLE WAS TOWED TO THE NEAREST VW DEALERSHIP AND IS CURRENTLY UNDERGOING DIAGNOSIS. AS FAR AS THE INITIAL INCIDENT ON 9/13/2009, VW REPORTED THEY COULD NOT FIND ANY PROBLEMS WITH THE VEHICLE, THAT NO FAULT/ERROR CODES WERE FOUND. THEIR REMEDY WAS TO RESET THE BASIC SETTINGS AND ROAD TEST THE VEHICLE - THEY KEPT THE VEHICLE FOR 3 WEEKS. I HAD THE VEHICLE BACK FOR 2 DAYS BEFORE THE SECOND INCIDENT OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286414October 6, 2009
SEAT BELTS
MY SON WAS IN HIS HIGH BACK BOOSTER SEAT WHEN THIS HAPPENED. HE WAS IN THE REAR DRIVERS SIDE SITTING WITH HIS SEAT BELT ON. WE CAME HOME AFTER GROCERIES AND I ASKED HIM TO GET INSIDE THE HOUSE WHILE I WAS UNLOADING THE CAR. HE HEARD HIM CRYING, SO I WENT TO HIM TO FIND OUT THAT HE WAS LOCKED IN HIS SEAT BELT AND THE SEAT BELT WAS LOCKED. LUCKILY THE SEAT BELT WAS NEAR HIS WAIST NOT NECK. I CALLED MY HUSBAND AND TRYING TO UNLOCK THE SEAT BELT AND TRIED TO GET HIM OUT. COULD NOT DO ANYTHING, LIFTED HIM A BIT AND REMOVED HIS CARSEAT, THINKING IT WOULD LOOSEN UP, EVEN THAT RETRACTED BACK. AFTER 1 HOUR OF STRUGGLE, WE FINALLY HAD TO CUT THE SEAT BELT WITH A SCISSORS. HIS WAIST WAS TWISTED IN THE BELTS AND HE HAD BRUISES ON HIS WAIST. SO SAD THAT THIS LOCKING TECHNOLOGY WORKS SO BADLY. THIS HAS CAUSED SO MUCH PAID TO ALL OF US SEEING HIM CRY AND GOT STUCK. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10286552October 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 30 MPH THE GEAR WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL, AND THEN THE VEHICLE DOWN-SHIFTED INTO THE NEUTRAL GEAR. HE WAS ABLE TO SAFELY RESTART THE VEHICLE TO CONTINUE NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR INSPECTION. THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE; THEREFORE, THEY COULD NOT PROVIDE A REMEDY. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 150. THE CURRENT MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286347October 5, 2009
AIR BAGS
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 70 MPH USING THE CRUISE CONTROL, SHE BEGAN TAPPING ON THE STEERING AND SUDDENLY THE DRIVER SIDE AIR BAG DEPLOYED. SHE CRASHED AFTER THE AIR BAG DEPLOYED; HOWEVER, SHE HAS NO MEMORY OF THE CRASH. SHE DID NOT SUSTAIN ANY INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 4000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10286387October 5, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER AND DRIVERS WINDOWS SPONTANEOUSLY DROP FROM FRAME AND FALL INTO DOOR. THIS INCIDENT CAUSED MY ARM TO BE BRUISED WHEN ACCESSING MY MAILBOX. THE FAILURE HAS OCCURRED ON TWO DOORS BOTH DOOR REQUIRED NEW PULLEYS FOR THE WINDOW SYSTEM. ACCORDING TO THE MECHANIC THIS IS A VERY COMMON PROBLEM WITH VOLKSWAGEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286232October 4, 2009
ENGINE AND ENGINE COOLING
ON MY 2006 VOLKSWAGEN PASSAT THE CAM FOLLOWER HAS WORN THROUGH AND DAMAGED THE CAM SHAFT LOBE THAT DRIVES THE PUMP. THIS IS A KNOWN ISSUE THAT HAS AFFECTED MANY VW PASSATS. IT IS A SAFETY HAZARD AS IT CAN CAUSE THE ENGINE TO STALL THERE FOR IF A PERSON IS IN THE FLOW OF TRAFFIC IT COULD CAUSE A CRASH TO OCCUR. VOLKSWAGEN HAS ISSUED A TSB ON THE ISSUE BUT WILL ONLY PERFORM THIS SERVICE IF THE COMPUTER SHOWS A SPECIFIC CHECK ENGINE LIGHT AND ONLY IF STILL UNDER THE MANUFACTURES WARRANTY. VOLKSWAGEN SHOULD AT THE LEAST BE REQUIRED TO INFORM PEOPLE THAT THE CAM FOLLOWER SHOULD BE CHECKED FOR WEAR AT A REGULAR INTERVALS TO PREVENT A POSSIBLE ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286197October 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
1ST COMPLAINT ODI #10278262 FILED ON 7/24/09 FOR 2006 JETTA TDI: "PRIOR TO THE EVENT LISTED BELOW, WE NOTICED THAT THE CAR WAS NOT PERFORMING AS IT NORMALLY WOULD. WE WERE STOPPED AT A TRAFFIC SIGNAL IN A CONSTRUCTION ZONE, LIGHT TURNED GREEN PROCEEDED TO ACCELERATE, CAR MOVED 10 FEET, RPM WENT HIGH AND IT WAS AS IF THE CAR WAS IN NEUTRAL. HAD ENOUGH MOMENTUM TO REACH THE SIDE OF THE ROAD. PRND WAS LIT UP AND FLASHING AND THE POWER STEERING SYSTEM SYMBOL HAD ERRATIC FLASHING. TRIED PARK, NEUTRAL, REVERSE NOTHING HAPPENED. PUT THE CAR IN PARK AND SHUT OFF ENGINE. RESTARTED ENGINE AND IT ALLOWED US TO DRIVE OFF. WENT APPROXIMATELY 10 MILES DRIVING AT ABOUT 55 MPH, THOUGHT WE SEEN AN ANIMAL AND LET OFF THE ACCELERATOR. UPON TRYING TO ACCELERATE, INCIDENT DESCRIBED ABOVE HAPPENED AGAIN, THIS TIME A CHECK ENGINE LIGHT APPEARED. BEFORE CALLING THE DEALER WE DID A SEARCH AND CAME ACROSS THIS SITE. OUR VEHICLE HAD A DSG TRANSMISSION SERVICE (FOR A COST OF $286.75) AT 43,703 MILES AND THE CAR NOW HAS 71,491 MILES. THIS VEHICLE ALSO HAS A PROBLEM AT TIMES, THAT WAS REPORTED TO THE DEALER ON JUNE 5, 2007 AND NOTHING WAS DONE ABOUT IT, ON COLD START UP, PUTTING IT IN GEAR AND HAVING A VERY SEVERE JERKING, ALMOST TO THE POINT THAT IT MIGHT STALL THE ENGINE." UPDATE 10-3-09: FOR FEAR OF HAVING ANOTHER OCCURRENCE, THE CAR WAS TOWED (70+ MILES) TO DEALER IN LATE AUGUST, DIAGNOSIS WAS IT NEEDED A NEW MECHATRONICS UNIT. DELIVERY TIME FOR PART WAS OVER A MONTH. TALKED TO MECHANIC AT VW, HE RECOMMENDED TO NOT DRIVE THE CAR FOR SAFETY REASONS. LATE SEPTEMBER WAS NOTIFIED PART WAS IN, TOWED CAR A SECOND TIME (70+ MILES) TO DEALER WHERE MECHATRON UNIT WAS REPLACED, AT A COST TO ME OF $1,826.10. SOME REPAIR COST WAS PICKED UP BY VW. SO FAR 100+ MILES SINCE REPAIR - SEEMS TO BE FINE. THIS HAS NOT BEEN A VERY PLEASANT EXPERIENCE. IT IS A SERIOUS SAFETY ISSUE AND WE JUST HOPE THIS RESOLVED THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285745September 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION DISENGAGED AND DISPLAY STARTED TO BLINK JUST AS I WAS ENTERING AN INTERSECTION HAD TO STOP AND RESTART CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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