Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10669934January 4, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MY VW JETTA TDI HAD MANY PROBLEMS SINCE I PURCHASED IT. FIRST, WE HAD PROBLEMS WITH THE INJECTION SYSTEM IMPLODING. THEY ASKED IF WE EVER PUT IN GASOLINE INSTEAD OF DIESEL. I TOLD THEM ABSOLUTELY NOT. THEY WANTED TO CHARGE ME $6500 BECAUSE CAR WAS OUT OF WARRANTY BUT SERVICE MANAGER GOT VW TO PAY FOR IT BECAUSE I SAID I WAS GOING TO GET AN ATTORNEY. ON JUNE 27, 2014 WE HAD WITH AN ELECTRICAL PROBLEM WHERE THE BATTERY WAS DRAINING FROM A SHORT IN THE RADIO MODULATOR. THE CAR HAD 101,348 MILES. THEY FIXED THE PROBLEM WHICH TOOK 9 DAYS TO FIX AND COST $1238.56. I NOTICED THE RADIO WOULD STAYED ON WITH THE KEY OUT OF THE CAR AFTER THAT THOUGH. THEN WE HAD THE CHECK ENGINE, AIR BAG, ABS AND TRACTION LIGHTS ON AT 109,452. I TOOK IT TO MY SERVICE STATION ON 11/28/2014, BUT HE SAID THE DEALER HAD TO PROGRAM UPDATE THE SOFTWARE AND CHECK THE ABS MODULE FOR ELECTRICAL PROBLEM. THE DEALER SAID IT WAS THE O2 SENSOR ON NUMBER 2 CYLINDER. THEY FOUND NO PROBLEMS WITH THE AIR BAG, ABS MODULE OR TRACTION CONTROL. THEY CHARGED ME $600. THE LIGHTS WERE ALL OFF. ON JANUARY 3, MY 17 YEAR OLD DAUGHTER AND HER GIRLFRIEND WENT TO THE MOVIES LAST NIGHT WITH THE CAR. IT WAS LIGHTLY RAINING OUT. SHE LEFT THE MOVIE THEATRE AROUND 8:20 PM. SHE CAME UP TO AN INTERSECTION THAT WAS TURNING RED. SHE APPLIED THE BRAKES AND SKIDDED THROUGH THE INTERSECTION HITTING ANOTHER VEHICLE THAT WAS CROSSING. SHE WAS DOING ABOUT 40 MPH. SHE SAID THE CAR DID NOT WANT TO STOP. SHE SAID THERE WHERE LIGHTS ON THE DASHBOARD WHEN SHE WAS DRIVING. PEOPLE IN THE OTHER CAR WENT TO HOSPITAL. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10669970January 4, 2015
ELECTRICAL SYSTEM, FUEL SYSTEM, DIESEL
AFTER ENTERING STREET, AFTER APPROXIMATELY 1/2 MILE, GLOW LIGHT INDICATOR CAME ON AND DID NOT FLASH, A POP SOUNDED AND THE ENGINE DIED AND COULD NOT BE RESTARTED, VEHICLE WAS TOWED 25 MILES TO DEALERSHIP, WAITING FOR DIAGNOSIS. NO PRIOR WARNING LIGHTS OR INDICATORS THAT THE ENGINE WAS INOPERABLE. HAD A NEW BATTERY AND HAD JUST MADE A TRIP OF 345 MILES TWO DAYS PRIOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669838January 3, 2015
ELECTRICAL SYSTEM
WE WERE DRIVING HOME AFTER HAVING THE VEHICLE SERVICED FOR THE 50K CHECKUP, OIL CHANGE, AND RECALL FIX. THE RADIO QUIT WORKING, TAKING OUT ALL STEREO, SPEAKERS, AND BLUETOOTH SYSTEM COMMUNICATION. THE BLUETOOTH IS STILL WORKING IN SOME CONTEXT AS THE PHONE IS NOW PICKED UP BY THE VEHICLE WHEN A CALL COMES THROUGH BUT IT MUST BE MANUALLY CHANGED TO THE PHONE SPEAKERS, AS IT TRIES TO ROUTE IT THROUGH THE CAR. THIS HAPPENED LESS THAN 20 MILES AFTER LEAVING THE GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669571January 2, 2015
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
THE RADIO AND BLUETOOTH SYSTEM WANT KAPUT UPON STARTING THE CAR ONE MORNING. THIS IS A PROBLEM THAT OTHERS HAVE DOCUMENTED ON SOCIAL MEDIA (HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583) AND THAT VW WILL NOT ACKNOWLEDGE AS A MANUFACTURERS' FLAW. IT'S A $700 FIX FOR MOST CUSTOMERS AND AN ISSUE THAT POTENTIALLY CAUSES SAFETY ISSUES IF NOT ADDRESSED, CONSIDERING THE TIE TO THE HANDS-FREE PHONE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669573January 2, 2015
ELECTRICAL SYSTEM
MY HUSBAND & I WERE OUT OF TOWN, DRIVING DOWN A MAIN STREET, IN THE RAIN, WHEN THERE WAS A POP, AND THE RADIO JUST WENT BLACK. MY BLUETOOTH WAS STILL FUNCTIONAL, HOWEVER, I COULDN'T USE IT DUE TO THE FACT IT WORKS THROUGH THE RADIO. I COMMUTE A LOT, NOT HAVING THE BLUETOOTH FUNCTIONALITY IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669574January 2, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE
THE SUNROOF DRAINAGE SYSTEM IS FAULTY AND LEAKS INSIDE THE CAR. DEALERSHIP CHARGED ME $350 TO FIX (NOT TO MENTION THAT NOW THE CAR SMELLS MUSTY) AND SUGGESTED THAT OTHER VW OWNERS WITH MY MODEL OF CAR HAVE HAD SIMILAR PROBLEMS. I AM CONCERNED THAT VW DID NOT DESIGN THE SYSTEM PROPERLY AND SHOULD FUND ANY MODIFICATIONS NECESSARY FOR EXISTING CAR OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669738January 2, 2015
FUEL SYSTEM, DIESEL
WHILE DRIVING ON THE GEORGE WASHINGTON BRIDGE FROM NYC TO NEW JERSEY, THE CAR BEGAN TO SLOW, THERE WAS A SLIGHT "BUCKING" OF THE ENGINE, AND WARNING LIGHTS ILLUMINATED ON THE DASH (GLOW PLUG MALFUNCTION INDICATOR AND BATTERY MALFUNCTION INDICATOR). I TRIED TO DOWNSHIFT, BUT WAS UNABLE TO ENGAGE GEARS OR CONTROL THE SPEED OF THE VEHICLE. THE CAR SLOWED TO A STOP AND I PUT ON MY EMERGENCY FLASHERS. THE ENGINE WAS STILL RUNNING, BUT I WAS UNABLE TO ENGAGE THE GEARS TO MAKE IT GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669507January 1, 2015
FUEL/PROPULSION SYSTEM
EMMISIONS LIGHT ON- NEVER RECEIVED ANY RECALL NOTICES FOR VW 2008 JETTA GLI/ EMMISION LIGHT ON/IGNIATION TO START HESITATION PLEASE TELL ME ALL RECALLS ON VW 2008 JETTA GLI. CAN I TAKE MY CAR TO MY LOCAL MECHANIC FOR RECALLS? THANK YOU *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668779December 29, 2014
ENGINE
WENT TO START CAR WAS MISFIRING CHECK ENGINE LIGHT CAME ON TOWED TO A SHOP THE TOLD ME MY TIMING CHAIN JUMPED AND IT WAS 2500 DOLLARS TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668784December 29, 2014
ENGINE
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN MAKING A LEFT TURN AT 20 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND FUNCTIONED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668905December 29, 2014
STRUCTURE
WHEN IT RAINS THE DRAINS IN THE VOLKSWAGEN JETTA GET CLOGGED UP. ONCE THE DRAINS GET CLOGGED THE WATER COMES INSIDE THE INTERIOR OF THE CAR INTO THE ENTIRE FLOOR OF THE CAR. THE FLOOR IS THEN FLOODED WITH WATER. THEIR HAS BEEN A PREVIOUS LAWSUIT THAT WAS SETTLED FOR THE PREVIOUS VW MODELS 97-05 IN 2014. WHEN THE CAR WAS SOLD TO ME NO ONE NOTIFIED ME OF THIS PROBLEM AND HOW TO PREVENT THIS PROBLEM. NOW MY LOCAL VW DEALERSHIP WANTS TO CHARGE ME 1000 FOR THIS PROBLEM WHICH SHOULD NOT BE A PROBLEM FROM THE FIRST PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668518December 27, 2014
POWER TRAIN, SUSPENSION
I HAVE A 2014 GLI AUTOBAHN WITH THE PADDLE SHIFTERS AND THE SPORTS MODE OPTION. TODAY I ENGAGED THE SPORTS MODE OPTION AND THE VEHICLE'S RPM WERE ALMOST REDLINING BUT IT WILL TAKE AWHILE TO FEEL THE SHIFTING ON THE TRANS. I AM WORRIED THAT THIS MAY BE A PROBLEM TO THE TRANS ON THIS VEHICLE. THE SECOND PROBLEM THAT I AM HAVING I BELIEVE IS THE SUSPENSION DUE TO THE SMOOTHNESS OF THE VEHICLE IS NO LONGER THEIR. I HAVE NOT TAKEN THE VEHICLE TO THE DEALERSHIP YET BUT WILL SOON. PLEASE ADVISE IF ANY OTHERS HAVE COMPLAINED ABOUT THE SAME ISSUES THAT I AM HAVING. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668529December 27, 2014
ENGINE
I WAS DRIVING TO WORK IN MY 2010 VW JETTA SPORTSWAGEN TDI AND WAS IN A MIDDLE OF AN S TURN WHEN MY CAR SHUT OFF, AS I WAS COASTING I TRIED TO RESTART MY CAR, WHEN I DID SO MY STEERING DID NOT WORK. I WAS ABLE TO NEGOTIATE THE S TURN, BUT MY CAR WOULD NOT TURN ON. I HAD IT TOWED TO MY DEALER AND THEY CHECKED IT OUT AND SAID THAT THERE IS WATER IN THE INNER COOLER DUE TO CONDENSATION FROM THE AIR INTAKE. TO ME THIS SOUNDS LIKE A DESIGN FLAW SINCE WHEN I INQUIRED WHAT WILL PREVENT THIS FROM HAPPENING AGAIN, THEY RESPONDED THAT THE AIR INTAKE PART HAS BEEN REDESIGNED TO PREVENT THIS FROM HAPPENING AGAIN. THIS WAS A VERY SCARY ORDEAL. IF I DID NOT HAVE MY WITS ABOUT ME I COULD HAVE ENDED IN THE WOODS, LUCKILY I WAS ABLE TO NAVIGATE THE S TURN. WHEN I CONTACTED VOLKSWAGEN THEY WHERE WILLING TO PAY 75% OF THE COST EVEN THOUGH I REQUESTED THAT THEY SHOULD COVER THE WHOLE REPAIR. REGARDLESS, I AM CONCERNED WHAT HAPPENED TO ME COULD HAPPEN TO SOMEONE ELSE WITH A LESS FAVORABLE OUTCOME. WHAT IF THIS HAPPEN WHILE CROSSING AN INTERSECTION? I AM HOPING THAT YOU ARE ALREADY RESEARCHING THIS ISSUE FOR A RECALL, IF NOT I HOPE YOU WILL LOOK INTO THIS ISSUE. THANK YOU FOR READING MY COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668278December 26, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN DISCOVERED THAT THE NOISE BARRIER WAS RUSTING FROM THE INSIDE OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668359December 26, 2014
AIR BAGS
I WAS DRIVING TO MY PARENTS HOUSE ON CHRISTMAS MORNING WITH FOUR OTHER PASSENGERS WHEN I HIT A POT HOLE GOING LESS THAN 25 MPH WHEN MY PASSENGER SIDE CURTAIN AND PASSENGER THORAX AIRBAG DEPLOYED WITHOUT WARNING SHUTTING OFF MY ENGINE AND FILLING MY CAR WITH SMOKE. THERE WAS NO VISIBLE EXTERIOR DAMAGE TO THE BODY, SUSPENSION, OR TIRE OF MY VEHICLE AND NOT NOTICEABLE DIFFERENCE IN HANDLING AFTER THE INCIDENT. TWO OF MY PASSENGERS SUSTAINED BRUISES AND SCRAPES TO THEIR ARMS, SHOULDERS, NECK, AND RIBS, AS WELL AS TEMPORARY HEARING IMPAIRMENT ONE OF THOSE PASSENGERS BEING A CHILD. CURRENTLY THERE IS A HOLE IN MY PASSENGER SEAT WHERE THE AIRBAG RIPPED THROUGH THE UPHOLSTERY AND DAMAGE TO MY HEADLINER. THE AIRBAGS' DEPLOYMENT WAS UNWARRANTED AND HAS ROBBED ME OF MY PIECE OF MIND WHILE DRIVING. I FLINCH EVERY TIME I AM UNABLE TO AVOID A ROAD IMPERFECTION FOR FEAR THAT THIS MIGHT HAPPEN AGAIN TO THE DRIVER'S SIDE OF MY CAR. THIS PROBLEM NEEDS TO BE ADDRESSED BEFORE IT HAPPENS AGAIN TO SOMEONE GOING FASTER THAN I WAS--THAT SITUATION COULD END TRAGICALLY. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10668385December 26, 2014
FUEL SYSTEM, DIESEL
GLOW PLUG WARNING LIGHT FLASHED AND CHECK ENGINE LIGHT CAME ON ACCOMPANIED BY A LOSS OF POWER WHILE DRIVING. DEALERSHIP DIAGNOSED THE PROBLEM AS A FAILURE OF THE HIGH PRESSURE FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668211December 25, 2014
STRUCTURE:BODY, VISIBILITY
VOLKSWAGEN JETTA 2006 SAGGING HEADLINER FABRIC FROM HEADLINER. THE SEPARATED HEADLINER FABRIC CREATES A VISIBILITY OBSTRUCTION AND POSSIBLY A DANGER TO THE DRIVERS VISIBILITY. IT SHOULD BE A SAFETY ISSUE. I CONTACTED VOLKSWAGEN CUSTOMER SERVICE BUT WAS TOLD THAT WARRANTY HAD EXPIRED, REPAIR WOULD BE UP TO ME. COST TO FIX IT AT THE DEALER IS HOWEVER OVER $1000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668247December 25, 2014
ENGINE
I AM "GUESSING AT SOME OF THE INFORMATION ABOVE SINCE IT WAS THE FIRST TIME IT HAPPENED AND I DIDN'T GIVE IT MUCH THOUGHT THEN. AT THAT TIME, I WAS MAKING A RIGHT-HAND TURN TO ANOTHER STREET AND THE ENGINE STALLED. THERE WAS NO WARNING LIGHT OR SIGNAL. I PULLED OVER TO THE SIDE OF THE ROAD, RESTARTED THE ENGINE AND IT WORKED FINE. THIS OCCURRED SOMETIME IN MID TO LATE SEPTEMBER. YESTERDAY (12/24/2014) I WAS AT A STOPLIGHT AND THIS HAPPENED AGAIN -- THE ENGINE STALLED WHILE I WAS ALREADY STOPPED WHILE WAITING FOR THE LIGHT TO CHANGE FROM RED TO GREEN. AGAIN, THERE WAS NO WARNING LIGHT OR SIGNAL. IT WAS REMNISCENT OF WHEN I DROVE A STANDARD TRANSMISSION VEHICLE AND INAPPROPRIATELY TOOK MY FOOT OFF THE CLUTCH. I WAS ABLE TO RE-START AND ENGINE RAN FINE. I AM LEERY OF DRIVING THE CAR AGAIN, HOWEVER, FOR FEAR THAT THIS WILL HAPPEN AGAIN. I PLAN TO TAKE TO MY MECHANIC ASAP. READING THE DESCRIPTIONS OTHERS HAVE HAD WITH THIS ISSUE ARE VERY SIMILAR TO MINE. I HAVE KEPT UP WITH MAINTENANCE AND CARE OF THE VEHICLE AND IT HAS LESS THAN 25K MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668097December 24, 2014
TIRES, WHEELS
THE DUNLOP SPORT SP 01 A/S 18" TIRES THAT COME AS STANDARD ON CERTAIN TRIM LEVELS OF THE VW JETTA GLI / GTI ARE DEFECTIVE IMO. I AM NOW GOING TO REPLACE THE 4TH TIRE IN 29,000 MILES OF DRIVING THE VEHICLE SINCE NEW FROM THE SAME / SIMILAR ISSUE; BUBBLES AND SIDEWALL DEFECTS, AND MOST RECENTLY AS OF TODAY A BLOWOUT IN THE LEFT LANE OF A 4 LANE HIGHWAY AT 65 MPH AFTER A MINOR ROAD IMPACT (DID NOT JAR CABIN OR WASN'T PARTICULARLY SEVERE) 200 MILES ALWAYS FROM HOME. GO ONLINE TO PLACES LIKE TIRERACK.COM AND SEARCH THE WEB, THERE ARE MANY COMPLAINTS OF THE SAME THING WITH THIS TIRE AND IN THE APPROXIMATELY 30,000-40,000 MILES A YEAR OF DRIVING I PUT ON TWO VEHICLES COMBINED (IN WHICH I AVERAGE A NEW CAR PURCHASE EVERY YEAR AND HALF), ONLY THESE TIRES HAVE EVER BEEN AN ISSUE AND VW EQUIPS THESE ON BOTH THE GLI AND GTI WITH THE SAME SAID COMPLAINTS, WHILE OTHER BRANDS OF TIRES IN THE SAME SIZE DO NOT HAVE THE COMPLAINTS LIKE THESE. I DO REALIZE THEY ARE LOWER PROFILE AND COULD BE PRONE TO MORE SIDEWALL DAMAGE, BUT IN ALL HONESTY THEY ARE JUST NOT BUILT TO PRACTICAL HIGHWAY STRENGTH STANDARDS AS I AGAIN DRIVE OTHER VEHICLES IN THE SAME CONDITION WITH NO ILL TIRE AFFECTS. AFTER TODAY'S HIGHWAY BLOWOUT I REALIZE THIS IS A SAFETY ISSUE MORE THAN JUST A NUISANCE AS A LESS EXPERIENCED DRIVER MAY HAVE HAD AN ACCIDENT. VW OF AMERICA COULD MOST LIKELY ELIMINATE THIS BY FITTING THEIR VEHICLES WITH OTHER BRANDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668099December 24, 2014
TIRES, TIRES:SIDEWALL
THE DUNLOP SPORT SP 01 A/S 18" TIRES THAT COME AS STANDARD ON CERTAIN TRIM LEVELS OF THE VW GLI / GTI ARE DEFECTIVE IMO. I AM NOW GOING TO REPLACE THE 4TH TIRE IN 29,000 MILES OF DRIVING THE VEHICLE SINCE NEW FROM THE SAME / SIMILAR ISSUE; BUBBLES AND SIDEWALL DEFECTS, AND MOST RECENTLY AS OF TODAY A BLOWOUT IN THE LEFT LANE OF A 4 LANE HIGHWAY AT 65 MPH AFTER A MINOR ROAD IMPACT (DID NOT JAR CABIN OR WASN'T PARTICULARLY SEVERE) 200 MILES ALWAYS FROM HOME. GO ONLINE TO PLACES LIKE TIRERACK.COM AND SEARCH THE WEB, THERE ARE MANY COMPLAINTS OF THE SAME THING WITH THIS TIRE AND IN THE APPROXIMATELY 30,000-40,000 MILES A YEAR OF DRIVING I PUT ON TWO VEHICLES COMBINED (IN WHICH I AVERAGE A NEW CAR PURCHASE EVERY YEAR AND HALF), ONLY THESE TIRES HAVE EVER BEEN AN ISSUE AND VW EQUIPS THESE ON BOTH THE GLI AND GTI WITH THE SAME SAID COMPLAINTS, WHILE OTHER BRANDS OF TIRES IN THE SAME SIZE DO NOT HAVE THE COMPLAINTS LIKE THESE. I DO REALIZE THEY ARE LOWER PROFILE AND COULD BE PRONE TO MORE SIDEWALL DAMAGE, BUT IN ALL HONESTY THEY ARE JUST NOT BUILT TO PRACTICAL HIGHWAY STRENGTH STANDARDS AS I AGAIN DRIVE OTHER VEHICLES IN THE SAME CONDITION WITH NO ILL TIRE AFFECTS. AFTER TODAY'S HIGHWAY BLOWOUT I REALIZE THIS IS A SAFETY ISSUE MORE THAN JUST A NUISANCE AS A LESS EXPERIENCED DRIVER MAY HAVE HAD AN ACCIDENT. VW OF AMERICA COULD MOST LIKELY ELIMINATE THIS BY FITTING THEIR VEHICLES WITH OTHER BRANDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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