Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11102495June 18, 2018
SEAT BELTS
EVEN WHEN DRIVER SEAT BELT IS CLICKED, RANDOMLY THE SEAT BELT LIGHT WILL COME ON. I'VE BRAKED HARD TO TEST IT AND SOMETIMES IT WILL NOT LOCK AGAINST ME. DEALER COULDNT FIND IT DURING ONE TEST DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102163June 15, 2018
POWER TRAIN
WHILE DRIVING THE VEHICLE AT VARYING SPEEDS THE TRANSMISSION WILL JUST STOP ENGAGING CAUSING ME TO HAVE TO COME TO A STOP, PUT THE VEHICLE INTO PARK AND RESTART THE IGNITION. I HAVE TAKEN THE VEHICLE TO 2 DIFFERENT VW DEALERSHIPS AND HAVE BEEN TOLD THAT THE GEARBOX HAS GONE BAD AND MY WHOLE TRANSMISSION NEEDS TO BE REPLACED WHICH WOULD COST ROUGHLY $6100. THIS ALL HAPPENED JUST OUTSIDE THE 70K MILE WARRANTY. I HAVE ATTEMPTED TO CONTACT VW NUMEROUS TIMES BUT HAVE ENCOUNTERED 2+ HOUR WAITING TIMES JUST TO TALK TO SOMEONE. ONLINE RESEARCH HAS SHOW THAT THIS HAPPENS TO ALMOST ALL OF THE 2013 JETTA HYBRIDS BUT NO ADDITIONAL RECALL HAS BEEN MADE TO FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102181June 15, 2018
AIR BAGS
2016 AUTO ACCIDENT, ALL VEHICLE.AIRBAGS FAILED TO DEPLOY INCLUDING DRIVER SIDE AIRBAGS WITH EXTENSIVE CRUMBLE ZONE AND FRONT END DAMAGE. IN MOTION, SUDDEN STOP REAR-ENDED, TRUCK IN FRONT WHILE GETTING ONTO URBAN COMMUTER INTERSTATE FROM RAMP, DUE TO MULPLE COLLISIONS AHEAD ON HEAVY TRAFFIC INTERSTATE LANES NOT VISIBLE FROM LOWER ON RAMP. DRIVER SUSTAINED INJURIES TO UPPER BODY, HEAD FACE, BACK, LIMBS, CONTINUED MEDICAL ISSUES. FOLLOWING ACCIDENT, VW VEHICLE WAS NOT OPERATIONAL, PUSHED OFF THE INTERSTATE BY HIGHWAY PATROL VEHICLE, AND TOWED, SCRAPED BY INSURANCE. UNK AIRBAGS FOR 2006 VW JETTA 4DSD, WHICH FAILED TO DEPLOY. CAR IS NOT ON TAKATA AIRBAG LIST (STARTS AT 2009 VW)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11101799June 14, 2018
UNKNOWN OR OTHER
THE KEY CAN BE REMOVED FROM THE IGNITION WHILE THE TRANSMISSION IS NOT IN PARK ALLOWING THE VEHICLE TO ROLL IF ON A HILL. THIS IS ONGOING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101860June 14, 2018
SERVICE BRAKES, TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, AIR BAGS
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, THE ANTI-LOCK BRAKING SYSTEM (ABS) FAILED. IN ADDITION, THE AIR BAG AND TRACTION CONTROL INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. GUNTER VOLKSWAGEN IN FORT LAUDERDALE, FLORIDA 33317 WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE ABS FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101616June 13, 2018
AIR BAGS, ELECTRICAL SYSTEM
TRANSMISSION REPLACED,STEERING WHEEL CONTROL NOT WORKING,MODULE FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101562June 13, 2018
AIR BAGS
I WAS DRIVING ALONG YESTERDAY AND THE WARNING LIGHT FOR "AIR BAG" CAME ON. I RESEARCHED THIS AND ACCORDING TO OTHER CONSUMER BLOGS, A LOT OF CAR OWNERS HAVE THE SAME PROBLEM. I DON'T SEE A JETTA RECALL - BUT THERE SHOULD BE ONE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101454June 12, 2018
ELECTRICAL SYSTEM
SATIONARY VEHICLE OFF, TRYING TO TURN IT ON THE IGNITION STICKS MAKING IT HARD TO TURN BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101499June 12, 2018
ENGINE
MY CAR WAS STARTED IN THE MORNING TO GO TO WORK AND IT MADE A LOUD NOISE. THE ENGINE WAS IMMEDIATELY SHUT DOWN AND TOWED TO THE DEALER. THE DEALER READ A P00166 CODE AND TORE DOWN THE TOP END OF THE MOTOR. THE DEALER IDENTIFIED A FAILED TIMING CHAIN TENSIONER WHICH CAUSED THE CHAIN TO SLIP AND CAUSE IRREPARABLE DAMAGE TO THE HEAD. I WAS QUOTED $6,200 FOR REPAIR OF A KNOWN FAULTY PART THAT WAS SUPPOSED TO LAST THE LIFE OF ENGINE AND I WAS NOT NOTIFIED ABOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101030June 11, 2018
SEATS
ABOUT A WEEK AGO, I NOTICED MY DRIVER'S SEAT WAS TOO FAR FORWARD, SO I USED THE SEAT ADJUSTMENT CONTROLS TO MOVE IT BACK TO WHERE IT WAS COMFORTABLE. ALMOST IMMEDIATELY AND PERIODICALLY THROUGHOUT THE WEEK, WHETHER I WAS DRIVING (HIGHWAY OR LOCAL), STATIONARY, OR STOPPED (WITH THE ENGINE TURNED OFF!), THE SEAT BACK WOULD MOVE BACK AND FORTH, SOMETIMES LUNGING FORWARD 4-6 INCHES AND THEN BACK ABOUT 10 INCHES. THIS CAUSED ME, WHILE DRIVING, TO BE PRESSED ALMOST ON THE STEERING WHEEL OR AT FULL ARMS-LENGTH, BACK AND FORTH NUMEROUS TIMES. SOMETIMES PUSHING ONE/ANY OF THE SETTING BUTTONS WOULD STOP THE ROCKING FOR A SHORT TIME; SOMETIMES IT HAD NO EFFECT. THIS ISSUE IS OF SERIOUS SAFETY CONCERN TO ME AS IT MAKES STEERING AND BRAKING/ACCELERATING VERY DIFFICULT AND NOT CONTROLLABLE. THERE MUST BE A RECALL ON THIS MODEL AS THIS PROBLEM HAS BEEN REPORTED ON THIS SITE SINCE THE MODEL FIRST CAME OUT IN 2006! IT IS UNCONSCIONABLE THAT NO RECALL HAS YET BEEN ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101047June 11, 2018
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 20 MPH UPHILL, THE VEHICLE STARTED TO JERK AND DID NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE FAILED TO MAKE IT UP THE HILL AND THE CONTACT HAD TO SHIFT INTO REVERSE AND REVERSE BACK DOWN THE HILL. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. UPON PARKING AND EXITING THE VEHICLE, A REDDISH FLUID WAS SEEN LEAKING FROM THE ENGINE COMPARTMENT ONTO THE GROUND. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101119June 11, 2018
ELECTRICAL SYSTEM, POWER TRAIN
DURING DRIVING CONDITIONS THE VEHICLE STALLS THEN SPEEDS UP ALMOST CAUSING A CRASH INTO THE CAR AHEAD OF ME. SOMETIMES WHEN BRAKING, THE VEHICLE SURGES WHILE MY FOOT IS ON THE BRAKE. THE VW DEALER DIAGNOSED IT AS CORROSION OF THE CONTROL MODULE WITHIN THE GEARBOX. THIS WAS THE EXACT PROBLEM THE CAR WAS RECALLED FOR UNDER VW RECALL NUMBER 34F6/4V IN NOVEMBER 2013. THE CAR WAS BROUGHT IN IN DEC. 2013 PER THE RECALL TO CHANGE THE GEARBOX OIL BUT ONLY HAD A 12 MONTH WARRANTY. NOW, THE CORROSION CAUSED THE SAME PROBLEM THAT THE RECALL TRIED TO PREVENT. THE RECALL DID NOT CORRECT THE PROBLEM. THE COST TO FIX IS $8500! SINCE IT OUTSIDE THE WARRANTY PERIOD, VW WILL NOT PAY. THIS IS A CLEAR SAFETY ISSUE THAT VW NEEDS TO CORRECT. THE RECALL FIX OF CHANGING THE TYPE OF GEARBOX OIL DID NOT STOP THE CORROSION WHICH DAMAGED THE CONTROL MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100288June 6, 2018
SERVICE BRAKES
ABS THE BRAKES LIGHTS ARE ON THERE A RECALL ON VOLKS WAGON WILL NOT DO IT . I HAVE TO DO EVERY THING ELES ON IT FIRST. I JUST CAME IN FOR THE RECALL NORTHING ELES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100021June 5, 2018
FUEL/PROPULSION SYSTEM
WHILE MAINTAINING SPEED AT OR ABOVE 40 MPH AND WITH 1/4 TANK OR LESS OF FUEL REMAINING, MY JETTA WILL CONSISTENTLY STALL OUT AND TURN OFF FROM FUEL STARVATION. THIS HAS HAPPENED TO ME BETWEEN 40 AND 80 MPH SEVERAL TIMES, BOTH IN THE CITY AND ON THE HIGHWAY. I HAVE REPLACED THE CRANKSHAFT POSITION SENSOR, THE FUEL SENDER, AND THE FUEL PUMP WITH NO SUCCESS. ADDITIONALLY, THE JETTA WILL DIE THE FIRST TIME I TRY TO START IT AS MY FUEL LEVEL APPROACHES 1/4, ESPECIALLY IF I AM PARKED ON AN INCLINE. HOWEVER, IT NEVER FAILS TO START ON THE SECOND TRY ONCE SOME FUEL HAS BEGUN MOVING THROUGH THE SYSTEM. FULLY REFUELING ALLEVIATES ALL PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099485June 4, 2018
ELECTRICAL SYSTEM
CAR RUNNING AND STOPPED, IGNITION KEY IS STUCK AND WILL NOT TURN CAR OFF OR RELEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099845June 4, 2018
ENGINE
TIME CHAINING BELT LOOSE AND NEEDS TO BE REPLACED AND ONLY HAS 66,000 MILES. RECALL LAWSUIT ACTS HAVE BEEN TAKING PLACE AND I BELIEVE MY CARS TIMING CHAIN NEEDS TO BE RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099851June 4, 2018
ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE OVERHEATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ADDED WATER TO THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 184,072.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099853June 4, 2018
ENGINE
TIMING BELT STRETCHED OUT AFTER ENGINE ONLY HAS 65,000 MILES ON IT THIS COULD CAUSE THE ENGINE TO SHUT DOWN WHILE CAR IS RUNNING AND COULD POTENTIALLY CAUSE A CRASH AND EVEN A FATAL CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098933May 31, 2018
ELECTRICAL SYSTEM
IGNITION KEY GETS STUCK, UNABLE TO TURN THE CAR ON. THE CAR WILL NOT SWITCH OVER. ALL LIGHTS AND ACCESSORIES WORK BUT THE CAR WILL NOT TURN ON. THE IGNITION KEY REQUIRES SIGNIFICANT MOVEMENT TO GET LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098992May 31, 2018
UNKNOWN OR OTHER
KEY WILL NOT COME OUT OF IGNITION. RECEIVED A LETTER FOR AN "EXTENDED" WARRANTY ON THE ISSUE BUT WHILE I WAS UNDER 10 YEARS OLD, MY CAR WAS OVER THE ALLOTTED MILEAGE. I'VE BEEN TOLD THIS IS A $700 ISSUE. THIS SHOULD BE A RECALL BECAUSE IT IS A KNOWN ISSUE WITH MANY OF THEIR CARS DURING THESE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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