Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11183216February 28, 2019
ENGINE
DTC P2432 STORED IN ECM. VW ISSUED A WARRANTY EXTENSION FOR 2012 MODEL JETTAS FOR THIS ISSUE. BOTH MODEL YEARS HAVE EXACT SAME SAI SYSTEM AND PRESSURE SENSOR. VW IS ON ITS 3RD GENERATION OF PRESSURE SENSOR AND PIPE CONFIGURATIONS AS THEY KNOW THEY HAVE AN ISSUE. WARRANTY EXTENSION SHOULD BE GRANTED FOR 2013 MODEL YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183316February 28, 2019
UNKNOWN OR OTHER
AFTER PARKING VEHICLE, KEY GETS STUCK IN IGNITION AND CAN'T TURN VEHICLE OFF. ON A DIFFERENT OCCASION, I HAD MY VEHICLE PARKED AND THE KEY WOULDN'T TURN IN THE IGNITION WHEN TRYING TO TURN THE KEY TO START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183080February 28, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
THE CAR SHUT OFF, I LOST CONTROL OF THE POWER STEERING AND THE BREAKS FAILED TO STOP AFTER THE COMPUTER SHUT THE CAR OFF. NOW THEY CALM THE SHIFTER IS DEFECTIVE AND NEEDS REPLACED AFTER THERE COMPUTER DIAGNOSTIC CODES FAILED TO DETECT THE PROBLEM THE FIRST 2 TIMES AND A TEST DRIVE WOULD HAVE TOLD THEM THEIR WAS A PROBLEM BUT THEY REFUSED TO DO A TEST DRIVE AND RELIED AND FAULTY COMPUTER INPUT. THIS SERIOUS MALFUNCTION COULD HAVE RESULTED IN MY INJURY OR DEATH OR INJURY AND DEATH TO ANOTHER PARTY. THE DEFECTIVE SHIFTER HAS CAUSED INJURY TO MY RIGHT KNEE AND TENDONS. I WAS IN PARK, A PERSON ENTERED THE CAR. I PUT THE CAR IN REVERSE AND THE CAR SHUT OFF ROLLED DOWN THE HILL UNTIL IT STOPPED BY ROLLING IN REVERSE UP A HILL BEHIND ME. THE PERSON REFUSED TO BE IN MY CAR AS THE DANGER WAS OBVIOUS TO HER. THE ONLY REASON THE CAR STOPPED WAS BECAUSE OF THE HILL. I LOST CONTROL OF THE BRAKES AND POWER STEERING AS THE CAR WAS SHUT OFF. ANY CHILD OR ELDERLY PERSON BEHIND ME WOULD HAVE SUFFER SERIOUS INJURY. THE DEALERSHIP I PURCHASED THE CAR FROM IS REFUSING TO WRITE ANY OF THIS INFORMATION DOWN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11182776February 27, 2019
ENGINE
ENGINE STALLS AND SHUTS OFF WHILE DRIVING. VEHICLE IN MOTION AT 45 MPH AND STALLED AND AGAIN AT APPROX 30MPH AND 25MPH WITHIN A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182615February 26, 2019
VISIBILITY/WIPER
WHEN IT IS COLD OUTSIDE AND THE TEMPERATURE GOES BELOW 20 DEGREES THE WINDSHIELD WIPERS STOP WORKING. WHEN THE TEMPERATURE WARMS UP THE WIPERS START WORKING AGAIN. THIS IS VERY DANGEROUS WHEN IT IS RAINING OR SNOWING AN I AM UNABLE TO CLEAR THE WINDSHIELD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182231February 25, 2019
UNKNOWN OR OTHER
WHEN I BOUGHT MY 2012 VOLKSWAGEN JETTA, I COMPLAINED ABOUT MY CRUISE CONTROL NOT WORKING AND IF I PLUG TWO CHARGERS UP IT BLOW OUT AND I HAVE TO REPLACE THE A FEW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182246February 25, 2019
POWER TRAIN
VEHICLE WAS PURCHASED 3 DAYS AGO AND HAS 300 MILES ON IT. THERE IS A CONSISTENT METALLIC GRINDING SOUND BETWEEN 20-40 MPH. NOT SURE WHAT'S GOING ON. ONLINE RESEARCH INDICATES THAT THIS IS A COMMON ISSUE AND VW IS AWARE BUT CLAIMS IT'S NORMAL. IT CERTAINLY DOESN'T SOUND NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182067February 23, 2019
POWER TRAIN
I HAVE NOTICED VERY REGULARLY THAT THERE IS A GRINDING NOISE COMING FROM THE TORQUE CONVERTER WHEN DRIVING BETWEEN 4TH AND 5TH GEARS SPECIFICALLY IN ECO MODE WITH THIS VEHICLE. I HAVE REPEATED STEPS TO REPRODUCE THE ISSUE VERY TIME WHEN USING THE SHIFTRONIC MODE IN THE VEHICLE AS WELL. THIS PROBLEM IS NOT ONLY DISTRACTING, BUT COULD ALSO BE AN ISSUE THAT LEADS TO MECHANICAL PROBLEMS IN THE FUTURE TO THE TRANSMISSION WHICH LEADS TO LOWERED RESALE VALUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182044February 22, 2019
STRUCTURE:BODY, ENGINE, POWER TRAIN
FIRST, TRUNK OF THE CAR. IT'S UNSAFE AND DOESN'T LOCK UNLESS U OVEREXTEND IT OPEN. I HAVE BEEN HIT IN MY HEAD TWICE BEFORE I LEARNED MY LESSON. SECOND, TRANSMISSION. IT MAKES A GRINDING NOISE WHEN OPERATED AT SLOWER SPEEDS. I AM REACHING 9,500 MILES AND NOISE IS STILL THERE SINCE DAY ONE. THREE, THE ENGINE. I BELIEVE THERE IS A INTERNAL DEFECT BECAUSE TODAY I WAS DRIVING A THE ENGINE OIL LIGHT CAME ON. ONCE I CHECKED THE OIL I SAW THAT THE DIPSTICK WAS CLEAN, NO OIL, NADA. WHERE HAS ALL THE OIL GONE ON A NEW 2019 JETTA? IT SURE HASN'T BEEN LEAKING ON THE GROUND OF MY GARAGE BECAUSE THERE IS NO FLUIDS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11181702February 21, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
THE HORN WHICH IS ATTACHED TO AUTO SECURITY SYSTEM STOPPED WORKING INITIALLY WHEN COMING IN CONTACT WITH HEAVY SNOW FALL AFTER MOVING TO INDIANA FROM FLORIDA AFTER THE SUMMER WEATHER ARRIVED IT WORKED FOR A SHORT TIME ASS SOON AS THE WEATHER AND RAINFALL CHANGED THE HORN NO LONGER WORKED, THE WATER DISPENSER/WASHER FOR THE WIPERS STOPPED WORKING WILL NO LONGER DISPENSE ANYTHING. MY VEHICLE WAS IN USE WHEN THE ISSUES WERE NOTICED, IT IS DRIVEN DAILY AND WITHIN A SHORT AMOUNT OF TIME IT BECAME NOTICEABLE THAT THE WEATHER WAS CAUSING POSSIBLE A SHORTAGE SO THAT THE HORN OR WATER DISPENSER REFUSED TO COOPERATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181474February 20, 2019
SERVICE BRAKES
THIS CAR SKIDS OUT AND FISH TAILS WHEN APPLYING BRAKES. I BOUGHT THIS FOR MY TEENAGER DAUGHTER AND I DON'T FEEL IT'S SAFE BECAUSE THE ABS SYSTEM IS TURNED OFF BY BY A FAULTY MODULE. IT'S ALREADY BEEN IN ONE ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180833February 18, 2019
ENGINE, FUEL/PROPULSION SYSTEM
JETTA WOULDN'T START, CALLED DEALERSHIP AND THEY SAID GET IT TOWED IN, WE HAVE 12 OTHER JUST LIKE IT, ZERO DEGREE'S OUTSIDE, THEY TOLD ME ABOUT THE INNER COOLER TECHNICAL BULLETIN AND THEY'D TAKE OF IT, THEY SAID THEY WOULD DEFROST IT AND LOOK INSIDE THE TURBO, THEY NEVER DID LOOK INSIDE THE TURBO THEY UNHOOKED ONE TUBE AND YEAS MOISTURE LIQUID CAME OUT THEY SAID NOT ENOUGH, THAT'S NOT WHAT THEY TOLD ME THEY WERE GONNA DO, ITS NOT A COINCIDENCE THAT 12 OTHER CARS ARE HAVING THE SAME PROBLEM, THEY DIDN'T TAKE CARE OF IT AND MADE ME PAY FOR A NEW STARTER, TOTALLY UNACCEPTABLE THE 12+ OTHER CARS HAVING THE SAME PROBLEM. $84 TOWING AND $480 FOR STARTER, THEY NEED TO RECALL THE TURBO'S CAUSING THE PROBLEMS. UNACCEPTABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180860February 18, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
THE ENGINE MAY IDLE AND STUMBLE UPON ACCELERATION. THIS MAY BE DUE TO FAULTY ENGINE CONTROL MODULE SOFTWARE MISADJUSTING THE VALVE TIMING." THI IS THE CURRENT SAFETY RECALL FOR THE SAME MAKE MODEL AND YEAR OF MY CAR, HOWEVER, MY VIN HAS NOT BEEN INCLUDED. THIS IS THE ISSUE WITH MY CAR. IT WILL HAPPEN WHILE IN PARK, WHEN SLOWING DOWN TO STOP. MY CAR HAS STALLED AS A RESULT AT A STOP SIGN OR AT A LIGHT. LAST TIME THIS HAPPENED WAS TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180584February 17, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
WHILE IN CAR WAS DRIVING FOR APPROXIMATELY 10 MIN AT LEAST AND NOTICED CAR WAS SMOKING. PULLED INTO MY DRIVEWAY AND POPPED THE HOOD TO CHECK WHY IT WAS SMOKING AND NOTICED VEHICLE WAS UNDER FIRE. CAR WAS PARKED PRIOR FOR ABOUT 2 HOURS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11180663February 17, 2019
EXTERIOR LIGHTING
THE PASSENGER SIDE LOW BEAM WENT OUT. I REPLACED THE BULB AND IT STILL DIDN'T WORK. THEN THE DRIVER'S SIDE LOW BEAM WENT OUT TOO. I TRIED REPLACING BOTH BULBS AT ONCE, IT DIDN'T WORK. THEN I CHECKED THE FUSES, BOTH UNDER THE HOOD AND UNDER THE DASH. THE FUSES ARE GOOD. THE HIGH BEAMS ARE GOOD, THE RUNNING LIGHTS, BREAK LIGHTS AND TURN SINGLE LIGHTS ARE GOOD. JUST THE LOW BEAMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180515February 16, 2019
UNKNOWN OR OTHER
I HAD. SMOKING AND HESITATION . HAD MY CAR CHECKED OUT AT ELITE AUTO REPAIR 401 736-8942. . THEY DID A DIAGNOSTIC AND CAME UP WITH FINDING A SEVERE LEAK AT TOP OF TRANSMISSION. FOUND TRANSMISSION LEAKING FROM OIL COOLER SEAL.AT THAT TIME HE FOUND A RECALL ON THIS . I CALLED VW IN WARWICK R.I AND THEY STATED NO RECALL FOR THIS. I HAVE COPY OF RECALL PULLED AND IT WAS CLEARLY A RECALL. I AM HOPING YOU WILL REACH OUT TO ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180348February 15, 2019
POWER TRAIN
VEHICLE BEGAN EXPERIENCING FAILURE WITH THE AUTOMATIC START STOP UNIT IN THE CAR. AT STOP LIGHTS CAR WOULD CYCLE BETWEEN BATTERY AND GAS ENGINES CONTINUOUSLY. TAKEN TO DEALERSHIP WHERE THEY SAID THE TRANSMISSION IS OUT. CAR IS ONLY AT 86000 MILES DRIVEN IN NORMAL CONDITIONS. SEEING RECALLS OF VEHICLE RELATED TO TRANSMISSION BUT MY VIN WAS NOT INCLUDED. ADDITIONAL RECALLS RELATED TO DQ200 TRANSMISSION IN OTHER COUNTRIES THAT HAVE RESULTED IN WARRANTY EXTENSIONS. VW OF AMERICA IS YET TO RESPOND TO INQUIRY ON WHY VW HAS EXTENDED POWERTRAIN WARRANTY RELATED TO DQ200 TRANSMISSION IN OTHER COUNTRIES WITH PRODUCTION DATES THROUGH NOVEMBER 2013 BUT NOT THE UNITED STATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180038February 14, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. A DEALER WAS NOT CONTACTED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179735February 13, 2019
AIR BAGS, STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC)
WITH MY CAR IN MOTION EVERY TIME I TURN MY CAR ON, I HAVE MULTIPLE WARNINGS THAT COME ON DUE TO A FAULT IN SENSORS CAUSING MY CAR TO HAVE THE ENGINE LIGHT ON. I HAVE ASKED THE DEALERSHIP IF THERE WERE ANY RECALLS FOR AIR EMISSION ON MY CAR OR AIR BAG RECALLS ON MY CAR AND THERE ANSWER WAS NO. THE DRIVER SIDE DOOR HANDLE HAS BROKEN OFF TO WHERE YOU CANNOT PROPERLY CLOSE THE DOOR (I HAVE KRAZY GLUED IT BACK ON ONCE ALREADY) AND IT JUST IS BECOMING A BIG ISSUE. EVERY TIME I FIX ONE ISSUE, ANOTHER ONE RISES UP CAUSING ME MORE HEADACHES AND STRESS DUE TO NO ONE HAVING ANSWERS FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176150February 11, 2019
POWER TRAIN
BRAND NEW VEHICLE WITH 300 MILES. FROM THE DAY I PICKED IT UP WITH 37 MILES, IT GRINDS EVERY TIME IT ACCLERATES INTO 3RD GEAR AUTOMATIC TRANS. DEALERSHIP CONTACTED, SERVICE MGR STATED THIS IS "NORMAL" FOR THIS TRANSMISSION. ALSO STATED HIS HANDS ARE TIED ON WHAT HE CAN DO BECAUSE VW HAS CALLED THIS "NORMAL." HE ALSO SAID HE IS LIMITED IN WHAT HE CAN DO AT THE LOCAL LEVEL BECAUSE "WE DIDN'T MAKE THE CAR." THIS DOES NOT SOUND "NORMAL" TO ME. I AM CONCERNED THAT MY VEHICLE WILL INCUR LONG-TERM DAMAGE, WHICH COULD LEAD TO A SIGNIFICANT PUBLIC SAFETY RISK. IT ALSO REPRESENTS A POTENTIAL FINANCIAL RISK FOR MYSELF AND OTHER UNKNOWING BUYERS. THE REP. WHO SOLD ME THE CAR SAID HE WAS UNAWARE OF THIS ISSUE BUT THE SERVICE REP. WAS CLEARLY AWARE. I AM VERY CONCERNED THAT THE TRAIL OF DISCLOSURE WAS NOT EXTENDED BEYOND THE SERVICE DESK TO SALES AND, IN TURN, TO BUYERS LIKE MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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