Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11220389June 16, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE ANTILOCK BRAKE SYSTEM CONTROL UNIT IS FAILING DURING ABS OR ELECTRONIC STABILITY CONTROL ACTIVATION, RESULTING IN A LOSS OF VEHICLE CONTROL AND ESP LIGHT COMING ON AND OFF RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220428June 16, 2019
UNKNOWN OR OTHER
IGNITION ISSUE. AFTER TURNING ON THE CAR THE KEY GETS STUCK AND IT'S DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. IT HAS TAKEN ME UPWARDS OF 25 MINUTES AT TIME TO JIGGLE THE KEY AND REMOVE IT. THIS IS AN INCONVENIENCE AND A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220232June 15, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
ABS MODULE RECALL FOR 2009 VOLKSWAGEN MODELS AFFECTED NEEDS TO BE REVISED, FOR THERE ARE LOTS OF CARS THAT SUFFER FROM ABS MODULES FAILING WHILE THEY ARE DRIVING. SOME CARS WHICH ARE ILLEGIBLE ARE LEFT UNFIXED BY VOLKSWAGEN BECAUSE THEY DO NOT FIT THE SPECIFIC DETAILS OF THE RECALL. THE COMPANY SHIPPED CARS OUT WITH FAULTY ABS MODULES AND REFUSE TO FIX IT AND THOSE CARS ARE HAZARDOUS ON THE ROAD. MY VEHICLE, FOR EXAMPLE, HAS ABS MODULE WORKING INTERMITTENTLY WHILE IT SHOULD BE STAYING ON. DURING A DIAGNOSIS THE ECU SENSES NO COMMUNICATION BETWEEN IT AND THE ABS MODULE, WHICH IS A HAZARD KNOWING MY ABS WILL NOT ALWAYS FUNCTION WHEN I NEED IT TO STOP QUICKER IN RESPONSE TO THE MANY OBSTACLES ON THE ROAD. THE FAULTY ABS SENSOR MESSED WITH MY STEERING AND GAUGES. THE GAUGES DO NOT PRESENT REAL TIME CALCULATIONS AND THE STEERING ASSIST HAS COMPLETELY SHUT DOWN DUE TO ABS BEING UNRESPONSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219854June 13, 2019
ELECTRICAL SYSTEM
THE CAR WILL NOT TURN OFF. THE KEY IS STUCK IN THE IGNITION AND WILL NOT TURN TO TURN THE VEHICLE OFF. THE WHEEL IS NOT LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219780June 13, 2019
UNKNOWN OR OTHER
THE JETTA WHEN TRAVELING ABOUT 40 MILES PER HOUR WAS HIT BY A CHRYSLER 300 TOURING GOING ABOUT 20 MILES PER HOUR NEAR THE DRIVER SIDE FRONT TIRE WITH THE GRILL OF THE CAR. THIS CAUSED THE VEHICLE TO ROLL ONTO THE TOP OF THE CAR. A CAR THIS LOW TO THE GROUND AND SIZE SHOULD HAVE CAUSED IT TO SPIN NOT ROLL OVER. THIS HAPPENED ON A DRY CITY STREET JETTA WAS GOING STRAIGHT.VEHICLE WAS IN GOOD REPAIR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11219801June 13, 2019
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE IGNITION SWITCH WAS MALFUNCTIONING. THE CONTACT HAD TO WIGGLE THE KEY IN ORDER TO TURN THE ENGINE OFF. THE CONTACT STATED THAT THE KEY FRACTURED AND BECAME STUCK IN THE IGNITION SWITCH. THE DEALER (LEESBURG VOLKSWAGEN, 9105 US-441, LEESBURG, FL 34788, (352) 815-2465) ACKNOWLEDGED THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE CONTACT HAD AN INDEPENDENT MECHANIC COME TO HIS HOME TO REMOVE THE KEY AND REPAIR THE IGNITION SWITCH. THE MANUFACTURER ACKNOWLEDGED THE CONTACT'S CONCERN, BUT STILL WANTED TO CHARGE HIM FOR THE REPAIRS. THE FAILURE MILEAGE WAS 90,127.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219429June 12, 2019
ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE TO GUNTHER VOLKSWAGEN OF COCONUT CREEK (4300 FL-7, COCONUT CREEK, FL 33073) FOR A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES HYDRAULIC). THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE OIL CONSUMPTION ON THE VEHICLE WAS HIGH AND METAL SHAVINGS WERE FOUND INSIDE THE OIL RESERVOIR. THE VEHICLE WAS NOT REPAIRED FOR THE METAL SHAVINGS. THE CONTACT ALSO STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED THE "ECM" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219627June 12, 2019
UNKNOWN OR OTHER
MY WHOLE SUN ROOF FLEW OFF MY CAR WHILE I WAS EXITING FREEWAY ABOUT 45M.P.H.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219245June 11, 2019
UNKNOWN OR OTHER
SUNROOF EXPLODED WHILE TRAVELING 70 MPH ON HIGHWAY. NO NEARBY VEHICLES, NO OBVIOUS SOURCE OF IMPACT. SUNROOF WAS IN THE CLOSED POSITION. GLASS MOSTLY CONTAINED ABOVE SUNSHADE (WHICH WAS CLOSED) BUT SOME FELL THROUGH AIR SLOTS AT THE FRONT. VERY LOUD BANG, LIKE A GUNSHOT WHEN IT EXPLODED. OUTSIDE TEMPERATURE WAS 56F, JUST CROSSING SNOQUALMIE PASS IN WA STATE AROUND 1PM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219380June 11, 2019
SEATS
MY DRIVERS SEAT TOP PORTION IS STUCK IN AN ODD POSITION . IT WON'T GO BACK OR MOVE AT ALL. IT JUST QUIT MOVING. STATIONARY I THINK .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219381June 11, 2019
ELECTRICAL SYSTEM
MY CHARGING PORTS QUIT WORKING. IT IS NOT THE FUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218932June 10, 2019
ELECTRICAL SYSTEM
JETTA DRIVER SIDE DOOR WIRING HARNESS ISSUES CREATING THE FOLLOWING PROBLEMS: DRIVER WINDOW SWITCH INOPERATIVE, FUEL DOOR SWITCH INOPERATIVE, DOOR AJAR LIGHT IS ON, DOOR LACK SWITCH INOPERATIVE. VEHICLE IS PARKED WHEN THIS PROBLEMS ARE PRESENT. THERE HAS BEEN TECHNICAL SERVICE BULLETINS ISSUED TO SOME 2006 JETTA OWNERS BUT NO TO EVERYONE BEEN AFFECTED BY THIS PROBLEM. AN EXAMPLE OF THIS CAN BE FOUND HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=P1EQ5XL-ZPM THIS PERFECTLY DESCRIBES THE ISSUES MENTIONED ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218748June 9, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS TRAVELING ON THE HIGHWAY WITH THE CRUISE CONTROL ON AT 65 MPH AND IT SUDDENLY SLOWED DOWN OR DISENGAGED FOR NO REASON. I DIDN'T THINK MUCH OF IT AND RETURNED TO THE SAME SPEED AND TURNED ON THE CRUISE AGAIN. THEN ABOUT 15 MINUTES LATER, WHEN TRAFFIC BEGIN TO SLOW AHEAD, I TRIED HITTING THE BRAKES AND HAD ZERO BRAKING ABILITY. THE CRUISE DID NOT DISENGAGE AND I HAD TO PULL THE E BRAKE TO GET THE CAR TO SLOW DOWN CAUSING THE CAR TO FISH TAIL AND ALMOST HIT A CONCRETE BARRIER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218757June 9, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
MY CAR HAS HAD MANY PROBLEMS AND HAS NOT BEEN ABLE TO BE FIXED THROUGH THE DEALERSHIP. ALL PROBLEMS OCCURRED AFTER 50,000 MILES. THE ENGINE SEEMS TO RUN AND START HARD. THE CAR WOULD NOT ACCELERATE WHEN DRIVING. IT WOULD REV UP BUT NO MOTION UNTIL SOMETHING EVENTUALLY SWITCHED INTO GEAR, WHILE IN MOTION ON STREETS AND HIGHWAY. IT WILL ACT LIKE THIS FOR AWHILE WITHOUT TRIGGERING A CODE. I WOULD BRING IT TO THE DEALERSHIP AND WOULD BE TOLD IT WAS NOTHING. EVENTUALLY IT WILL TRIGGER THE EPC CODE, BUT THE CODE WILL DISAPPEAR THE NEXT TIME THE CAR IS TURNED ON. ABOUT 4 DAYS AFTER THAT THE ENGINE LIGHT COMES ON. VOLKSWAGEN DEALERSHIP HAS "FIXED" THIS ISSUE ONCE BEFORE STATING THAT IT WAS A MANUFACTURE DEFECT. THEY COVERED THE COST, BUT SINCE THEN IT HAS HAPPENED AGAIN AND THEY STATE THAT NOW I AM RESPONSIBLE FOR COVERING THE REPAIR, WHEN IT WASN'T FIXED CORRECTLY OR DIAGNOSED CORRECTLY IN THE FIRST PLACE. I HAVE MISSED NUMEROUS DAYS OF WORK, AND HAVE BEEN WITHOUT A CAR DO TO DIAGNOSIS/ REPAIRS FOR OVER 2 MONTHS IN THIS PAST YEAR. THIS SHOULD NOT HAPPEN WITH ONLY 56,000 MILES ON A CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218632June 8, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
IGNITION LOCKED AND LOCKED THE STEERING WHEEL AS WELL. CANNOT GET CAR STARTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218419June 7, 2019
UNKNOWN OR OTHER
THE IGNITION SWITCH LOCKS, CANNOT TURN OFF VEHICLE. THIS HAPPENS WITH EITHER OF THE TWO IGNITION KEYS SUPPLIED BY DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218454June 7, 2019
AIR BAGS, STEERING
CLOCKSPRING WENT BAD ON A 5 YEAR OLD VEHICLE. AIR BAG LIGHT IS ON, HORN AND STEERING WHEEL CONTROLS DONT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218224June 6, 2019
POWER TRAIN
BEFORE 60,000 MILES CAR BEGAN TO BUCK WHEN ACCELERATING AND DECELERATING, BY THE TIME I BROUGHT IT IN FOR SERVICE IT WAS 240 MILES OVER WARRANTY SO THEY WOULD NOT REPAIR IT. I WAS TOLD CLUTCH 1 AND 2 REACHED THERE TOLERANCE LEVELS. WHEN IT FIRST STARTED HAPPENING, IT DID NOT APPEAR TO BE ANYTHING, NO INDICATOR LIGHTS OR WARNINGS APPEARED ON DASH. IT DID NOT HAPPEN ALL THE TIME AND DID NOT OCCUR WHEN MAINTAINING SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218002June 5, 2019
ENGINE
I PULLED OFF THE HIGHWAY AND WAS TURNING AROUND. THE CAR SUDDENLY STALLED WHILE DRIVING, BUCKED AND THEN WOULD NOT GO INTO GEAR. I TOOK IT TO THE DEALERSHIP AND THEY SAID THE TRANSMISSION NEEDS TO BE REPLACED. MY HYBRID HAS A DSQ TRANSMISSION THAT IS SO FAULTY, VW HAS EXTENDED THE WARRANTY ON THIS PART IN EVERY COUNTRY BUT THE US! I CALL VW CUSTOMER CARE. THEY COULD NOT ANSWER MY QUESTIONS REGARDING THE DSQ TRANSMISSION AND ITS WELL DOCUMENTED ISSUES AND WHY VW OF AMERICA IS NOT ADDRESSING THESE ISSUES IN ITS HYBRIDS. THE 7 GEAR DSQ TRANSMISSION IS ONLY USED IN THE HYBRID IN THE US AND THE VW HYBRID IS NOT A BIG SELLER IN THE US SO THERE IS LESS REPORTED INFORMATION FOR THIS ISSUE. HOWEVER, MANY HYBRID OWNERS IN THE US HAVE HAD THIS PROBLEM AND VW IS AWARE OF IT. THERE SHOULD BE A RECALL OR AN WARRANTY EXTENSION ISSUED LIKE OTHER COUNTRIES FOR THIS PART. THANK YOU.,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218024June 5, 2019
SEATS
TAKATA RECALL - HAD MY HEATED SEATS ON AND ENDED UP WITH 3RD DEGREE BURNS AND BLISTERS DOWN THE RIGHT SIDE OF MY BACK.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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