Volkswagen ID.4 Complaints

991 consumer complaints on file.

#11681657August 19, 2025
EXTERIOR LIGHTING, VISIBILITY/WIPER
I have turn signal lamps burned out on both sides of my 2021 VW ID4. When driving straight, the burnt out lights are part of daytime running lights. Half of the light is burnt out. But when you turn on your turn indicator, this light IS the turn indicator. So half my turn indicator on both sides, isn’t working. The only way to fix this where VW is concerned is to buy and install new headlight assemblies. The cost to replace both is $4300 as you must remove the bumper and other parts, install the new headlamps, put everything back together and then recalibrate everything. This is safety equipment on LED lights, something that was advertised and expected to last the lifetime of the vehicle, and it is failing only 2-4 years into ownership. There are many many people complaining about this exact failure on ID4 national websites and given this is a systematic failure of safety equipment, I feel VW should bear the entire cost of fixing it, not the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681473August 18, 2025
VEHICLE SPEED CONTROL
Buttons on steering wheel can be accidentally activated when you move your hand over buttons. Very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681470August 18, 2025
UNKNOWN OR OTHER
Electronic Software vehicle manual not fully downloaded. Software versions also not in display
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681469August 18, 2025
ELECTRICAL SYSTEM
The front left headlight parking light went out after 24 months. This is a product quality issue which should not happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681302August 18, 2025
TIRES
235/50/20 104T MFD: 0223 & 5022 (both on the front) Driven less than 15,000 miles so far. Started having this issue around 10k miles. Will have to swap soon before a major accident occurs due to tire failure and checking almost all the boxes that are below. I have no words to describe and neither does the firestone employee. I am attaching pictures. Chunks of tread are coming off from all around the tire. Inside, outside, 360 degree. In the picture you'll see how much tread there is and see how deep the chunks are. This is a major safety issue. I have 2 other tires same model but from 2024 MFD without issue. Please contact ASAP about this at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681182August 17, 2025
BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Vehicle infotainment system displays "Rearview Camera Error" when putting vehicle in Reverse. As a result, the vehicle will not display anything when backing up, therefore causing a safety risk for the driver, and/or anyone behind the vehicle. Dealer has confirmed either a software glitch or a camera malfunction repair of at least $2500.00. Online consensus with other VW ID4 owners seems to be a software glitch, as the camera will work if the fuse from the main electrical panel is removed, then reinstalled. This fix only lasts for a couple of days before the camera error returns. There were no warnings or symptoms of the "camera error". In fact, all was working well before our last service visit when the vehicle's software was updated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681157August 17, 2025
SUSPENSION, UNKNOWN OR OTHER
While accelerating and decelerating, there is a low popping noise that comes from under the floor of the car. It sounds like metal reacting to a change in temperature when it pops, like if you pour hot water into a metal sink. This has been a consistent issue for over a year, and despite the dealerships attempts to fix the issue by replacing the sway bar and tightening the suspension and upper and lower control arms, the noise persists during acceleration and deceleration. The dealership was able to reproduce the issue when we have taken it in. There are no warning lights associated with this issue. If this issue is related to the battery or to the breaks, it could be a serious safety problem. We've taken it in for this issue 4 times and we'll take it in again this week, and the dealership has held the car for over two weeks total to try to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680871August 15, 2025
ELECTRICAL SYSTEM
It appears that the wiring was chewed by a rodent. It also looks like it could be a case of the wiring rubbing on the vehicle and exposing the hv wire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680647August 14, 2025
VEHICLE SPEED CONTROL
The contact owns a 2024 Volkswagen ID.4. The contact stated upon pulling to a parking space and depressing the brake pedal, the brake Auto Brake Hold system engaged; however, the vehicle accelerated unintendedly, and the front end of the vehicle crashed into the side of one unoccupied parked vehicle, and then crashed into the front of a second unoccupied parked vehicle, which hit the front of a third unoccupied parked vehicle. The brake pedal was depressed during the failure, but the vehicle failed to respond. The air bags did not deploy. No injury was sustained. A police report was filed, but the information was not available. The vehicle was towed to Triple A storage facility. The vehicle was then towed to an autobody repair shop, where an estimate of the damage sustained was provided. The vehicle was not repaired. The dealer was notified of the failure, and the contact requested an investigation of the failure. The vehicle was in the process of being towed to the dealer auto collision center. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and sent a data retriever authorization form and an event questionnaire form, which the contact had filled out and returned to the manufacturer. The failure mileage was approximately 3,800.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11680157August 12, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I was pulling into street parking spot behind a parked car at a slow speed and braking to stop. I put my foot on the brake to bring the car to a complete stop but instead of slowing down the car accelerated straight into the vehicle in front of me. The rear end of the car in front of me was substantially damaged.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11680137August 12, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving my 2024 ID.4 S when an error popped up stating that I needed to “clean front parking sensors” and “maneuver braking is unavailable.” At my earliest convenience I attempted to clean the sensors but the issue persisted. Upon consult with the dealership I was informed that the sensors have a tiny rock knick and my front sensors need replacing. This was a $1700 repair. The vehicle is only a year old and has been driven very carefully. My concern is that. Volkswagen Auto Group uses cheap sensors print to failure and as a result my emergency maneuver braking feature is at risk of not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679962August 11, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
It is very easy to inadvertently touch the "SET" button for the cruise control. The button is capacitive so a very light touch activates the button, and it is on the outer edge of steering wheel spoke, meaning a light brush while turning the wheel activate the button. When maneuvering at slow speeds (such as in a parking lot) this results in the car accelerating, uncommanded, and without warning, up to the minimum speed of the cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679956August 11, 2025
ELECTRICAL SYSTEM
While driving at highway speeds, driver display went blank without warning. Similar symptoms to known issue causing a recall that was supposedly remedied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679836August 11, 2025
UNKNOWN OR OTHER
The rear view camera does not display an image and states it's in error.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679529August 9, 2025
VEHICLE SPEED CONTROL
the vehicle unexpectedly accelerated while parking. the vehicle was in regenerative breaking mode and my foot was on the brake pedal. at no point was my foot in contact with the acceleration pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679521August 9, 2025
ELECTRICAL SYSTEM
This vehicle was purchased new on May 23, 2025. On several occasions it has left us 'stranded' due to electrical failures. Dates: 06/09/2025, 07/03/2025, 08/06/2025, 08/08/2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679183August 7, 2025
ELECTRICAL SYSTEM
The car will periodically lock with the key inside the car. This is potentially deadly for women to keep their keys in their purses. When they exit the vehicle, the door may lock, trapping a small child in a hot car. I had this happen to me today, but luckily, no child was in the back seat. Browsing the VW forums, this is not an isolated incident. I contacted VW, and they did not seem to care.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678664August 6, 2025
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
The contact owns a 2023 Volkswagen ID-4. The contact stated while pulling into a parking space at barely 2 MPH and depressing the brake pedal, the vehicle unintendedly accelerated and crashed into the rear of a building. The contact stated that while reversing from the scene, the failure recurred, and the vehicle failed to stop upon depressing the brake pedal and was uncontrollable. The contact stated that the vehicle crashed into a big concrete and iron post and stopped. A nearby auto body shop technician informed the contact that the vehicle was a total loss. There was no warning light illuminated. The contact stated that the automatic emergency braking system failed to engage as designed. The air bags did not deploy. The contact did not sustain any injuries. A police report was filed, but the contact did not have the police report information available. The vehicle was towed to the police impound lot. The insurance company then towed the vehicle to IAA, a salvage vehicle auction lot, but the insurance company had not confirmed that the vehicle was a total loss. There was was property damage. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 26,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11678548August 5, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Cruise control / resume cruise can inadvertently be activated due to the haptic touch pads on the steering wheel. On multiple occasions when exiting a highway after using cruise control and while turning the steering wheel, my hand inadvertently brushes against the RESUME haptic touch pad, causing the vehicle to immediately speed up to my last preset cruise speed. This is a constant issue as I use my vehicle daily for work purposes, and has caused multiple near-accidents. Per my dealer, Volkswagen does not have a fix for this. This is a non-issue in my other VW vehicle, as it has button instead of haptic touch on the steering wheel. Haptic touch should not be on a steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678534August 5, 2025
BACK OVER PREVENTION
The contact owns a 2025 Volkswagen ID.4. The contact stated that while reversing, the vehicle was not emitting an audible alert, comprising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who informed the contact that the Year, Make, and Model, was not equipped with the feature, potentially in violation of the Pedestrian Safety Enhancement Act of 2010. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 3,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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