Volkswagen GTI Complaints

1,407 consumer complaints on file.

#11234932July 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN AT IDLE OR COMING TO A STOP, WITH THE CAR IN NEUTRAL AND THE CLUTCH PEDAL NOT ENGAGED THE VEHICLE WILL SOFT STALL AND REQUIRE A KEY TURN TO START THE MOTOR AGAIN. THIS HAS HAPPENED SEVERAL TIMES ON A BRAND NEW VEHICLE. 6SPD MANUAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234523July 24, 2019
POWER TRAIN
I PURCHASED A 2019 GTI RABBIT EDITION 6MT. CAR STALLS WHILE COMING TO A STOP IN NEUTRAL. ALSO STALLS STARTING FROM A STOP WHILE IN 1ST GEAR WITH CLUTCH FULLY DEPRESSED. CAR SHUTS OFF QUIETLY, DOESN'T SOUND/FEEL LIKE NORMAL STALLING. HAD THIS PROBLEM SINCE THE FIRST DAY I BROUGHT THE CAR HOME FROM THE DEALERSHIP AND KNOW OF MANY OTHERS EXPERIENCING THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234663July 24, 2019
ENGINE
VEHICLE STALLS UNPREDICTABLY, USUALLY WHEN APPROACHING A STOP BUT SOMETIMES JUST WHEN SLOWING DOWN. ISSUE OCCURS WITH VEHICLE IN GEAR WITH CLUTCH DEPRESSED OR IN NEUTRAL, OR WITH BOTH. HAS BEEN OCCURRING SINCE CAR WAS BRAND NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233885July 22, 2019
ENGINE
THE ENGINE STALLED AFTER COMING TO A STOP WITH THE MANUAL TRANSMISSION IN NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233964July 22, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
WHEN COMING TO A STOP, AND PRESSING ON CLUTCH PEDAL, CAR INTERMITTENTLY CUTS OFF POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234013July 22, 2019
ENGINE
I HAVE ENCOUNTERED A SERIOUS ISSUE WITH MY 2019 VOLKSWAGEN GTI THAT I PURCHASED IN JUNE OF THIS YEAR. THE CAR STALLS UNEXPECTEDLY WHEN THE CLUTCH IS DEPRESSED WHILE COASTING LOW SPEEDS, GENERALLY WHEN APPROACHING A STOP LIGHT/SIGN OR SOMETIMES EVEN WHILE IN NEUTRAL. THIS IS A RECURRING ISSUE THAT STARTED LAST WEEK WHEN THE CAR HAD ~980 MILES ON THE ODOMETER. THIS IS A SERIOUS SAFETY CONCERN THAT I AM NOT IN THE LEAST COMFORTABLE WITH AS THIS HAS HAPPENED IN AN INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232667July 17, 2019
ENGINE
CAR STALLS UNEXPECTEDLY WHEN CLUTCH DEPRESSED WHILE COASTING AT LOW SPEEDS, GENERALLY APPROACHING A STOP (E.G. TRAFFIC LIGHT). RECURRING ISSUE. CAR ALSO STALLS UNEXPECTEDLY WHILE IN NEUTRAL WITH CLUTCH RELEASED WHEN COASTING AT LOW SPEEDS. SERIOUS SAFETY ISSUE FOR ENGINE TO TURN OFF UNEXPECTEDLY WHILE DRIVING ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232286July 16, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE CAR STALLS WHEN COMING TO A STOP- 0 MPH AND AT IDLE WITH CLUTCH IN OR IN NEUTRAL. THIS IS HAPPENING MORE OFTEN AND SEEMS TO HAPPEN MORE WHEN THE CAR IS WARMED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232214July 16, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THE ENGINE STALLS WHEN APPROACHING A STOP DESPITE BEING IN NEUTRAL. THE STALL IS GENTLE (NOT SUDDEN). EACH TIME, THE COOLANT AND OIL TEMPERATURE WERE AT REGULAR OPERATING TEMPERATURES (WARMED UP, NOT COLD). THIS HAS HAPPENED 3 TIMES THUS FAR, AT APPROXIMATELY 30 MILES, 120 MILES, AND 500 MILES ON THE ODOMETER. THIS CAR IS WITH THE MANUAL TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232232July 16, 2019
ENGINE
ENGINE STALLS WHEN COMING TO A STOP SPECIFICALLY IN WARMER WEATHER, THE CAR CAN BE IN FIRST OR NEUTRAL WHEN IT STALLS. IT FEELS LIKE THE 'AUTO STOP' FEATURE IN SOME AUTOMATIC CARS. MY MODEL IS A MANUAL. THE SPEEDOMETER SAYS ANYWHERE FROM 0-8 MPH WHEN IT LOOSES POWER. IT IS VERY SUBTLE AND AT FIRST, I DIDN'T EVEN NOTICE UNTIL I STARTED TO ACCELERATE AT A GREEN LIGHT. I HAVE A 15 MILE COMMUTE. THE FIRST 10 MILES CONSIST OF SOME CITY DRIVING TO GET TO THE HIGHWAY--NO PROBLEMS THERE. AFTER GETTING OFF THE HIGHWAY, EVERY STOP I MADE (APPROXIMATELY 10), THE CAR STALLED. IT DOES IMMEDIATELY RESTART WITH THE START BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231926July 15, 2019
ENGINE, POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231962July 15, 2019
ENGINE
WHILE DRIVING, THE CEL CAME ON. WE HAD THE CAR SCANNED FOR CODES. RESEARCHING THE CODES, WE BELIEVED THE ISSUE TO BE CRANK WALK. WE TOOK THE CAR TO A LOCAL SHOP WHO CONFIRMED THAT THRUST WASHERS HAD DISLODGED AND BEGUN DETERIORATING. THIS IS ESSENTIALLY A CATASTROPHIC FAILURE AS THE CAR CANNOT BE DRIVEN WITHOUT CAUSING SIGNIFICANT FURTHER DAMAGE TO THE ENGINE. MOST COST EFFECTIVE SOLUTION IS TO REPLACE THE ENGINE ($3500 + LABOR). WE HAVE SPOKEN WITH VW AND PRESENTED THEM WITH 17 OTHER CASES OF THE SAME FAILURE SINCE 1/1/2019, BUT THEY ARE UNWILLING TO WORK WITH US SINCE WE DID NOT GO TO A VW DEALERSHIP. THE VW DEALERSHIP LABOR RATE IS ~50% MORE EXPENSIVE THAN OUR SHOP WHICH IS EQUALLY AS QUALIFIED TO IDENTIFY AN ISSUE SUCH AS THIS. VW EXECUTIVE GROUP ADVISED ME THAT IF WE TOOK THE CAR TO A DEALERSHIP SO THEY COULD DIAGNOSE THE ISSUE, THERE WOULD BE POTENTIAL FOR GOOD FAITH ASSISTANCE BUT NOTHING IS GUARANTEED. THAT WOULD REQUIRE US BEING PREPARED TO TAKE ON UPWARDS OF $1000 ADDITIONAL EXPENSE FOR THE SAME REPAIR PROCESS. THIS EXPECTATION IS UNREASONABLE AND THIS TYPE OF FAILURE, WITH THE FREQUENCY WE'VE BEEN ABLE TO SEE INDICATES A SERIOUS ENGINEERING FLAW THAT IS COSTING OWNERS EXCESSIVE AMOUNTS OF MONEY FOR REPAIR ALMOST IMMEDIATELY AFTER THE WARRANTY HAS EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232001July 15, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ONE OF THE HID HEADLAMP STOPPED WORKING CAUSING THE BULB FAIL WARNING LIGHT ON THE DASH TO BE ILLUMINATED. I WENT TO THE AUTO PARTS STORE AND BOUGHT A NEW BULB. UPON REMOVAL OF THE BULB ACCESS COVER I FOUND THAT ALL THE INSULATION ON ALLOF THE WIRING IN THE HEADLIGHT UNIT TO HAVE DISINTEGRATED CAUSING THE BARE WIRES TO TOUCH AND SHORT OUT. I THEN INSPECTED THE OTHER SIDE OF THE VEHICLE AND FOUND THE EXACT SAME CONDITION. UPON CONTACTING THE DEALER I WAS TOLD THAT AS THE CAR WAS OUT OF WARRANTY I WOULD HAVE TO PURCHASE TWO NEW HEADLAMP UNITS AT A COST OF $500 PER UNIT. I THEN CONTACTED VWOFA ( CUSTOMER CARE REF #[XXX]) ONLY TO BE TOLD THAT AGAIN BEING OUT OF WARRANTY IT WAS MY RESPONSIBILITY TO INCUR THE REPAIR COSTS. AS THE VEHICLE ONLY HAS 60K AND THIS IS NOT ONLY A SAFETY ISSUE BUT POTENTIALLY HAZARDOUS AND A MANUFACTURING DEFECT PLEASE INVESTIGATE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232029July 15, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
ABOUT TWO WEEKS AGO WHILE DRIVING STRAIGHT ON A CITY STREET IN DRY CONDITIONAT A STEADY SPEED THE ESC LIGHT ON MY DASH CAME ON AND WOULD NOT GO OUT UNTIL I HAD PARKED THE CAR FOR SOME TIME AND RESTARTED IT. THE LIGHT THEN CAME BACK ON AGAIN AFTER ABOUT 5 MINUTES OF DRIVING, THIS TIME IT WAS ACCOMPANIED BY THE ELECTRIC POWER STEERING WARNING LIGHT WHICH BEGAN TO FLASH ORANGE, THEN WAS SOLID ORANGE AND THEN FLASHED BETWEEN ORANGE AND RED. WHEN THE ELECTRIC STEERING LIGHT IS ORANGE THE STEERING ASSISTANCE IS REDUCED WHEN STRAIGHTENING AFTER CORNERING, HOWEVER WHEN IT IS RED THERE IS NO POWER ASSISTANCE AND THIS CONDITION CAN HAPPEN AT ANY SPEED AND AT ANYTIME WITHOUT WARNING. NOW YESTERDAY(7/14/2019) WHEN DRIVING AT 40MPH IN A STRAIGHT LINE IN THE DRY, THE ENGINE FAIL! WORKSHOP NOW!, ESP,EPC, ELECTRO STEERING, CEL AND ABS WARNING LIGHTS CAME ON ACCOMPANIED BY A CHIME AND THE SPEEDO WENT FROM 40 TO 0 AND BACK UP AGAIN WHILE IN MOTION. QUITE DISCONCERTING TO HAVE ALL THAT HAPPEN AT ONCE. AFTER ALL THE LIGHTS WENT OUT THE VEHICLE SEEMED TO BE OK UNTIL I ATTEMPTED TO PULL OUT OF A GAS STATION AT WHICH TIME WITH THE VEHICLE IN DRIVE I PRESSED THE ACCELERATOR AND THE REVS WENT UP BUT THE VEHICLE DID NOT MOVE UNTIL THE THIRD ATTEMPT. I HAVE READ ON LINE THAT THIS MAYBE A RESULT OF AN ABS MODULE FAILURE BUT MY VIN DOESN'T PULL UP ANY RECALLS AND MY VEHICLE IS OUT OF WARRANTY. NOT ONLY DOES THIS SOUND LIKE IT WILL BE AN EXPENSIVE REPAIR, IT IS ALSO A HUGH SAFETY ISSUE! UNFORTUNATELY I DON'T HAVE ANY PICTURES AS IT IS COMPLETELY RANDOM AND NOT SAFE TO TRY AND TAKE PICTURED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231751July 14, 2019
AIR BAGS, ENGINE, EXTERIOR LIGHTING
TAKATA RECALL MY VOLKSWAGEN HAS MANY PROBLEMS THAT I BELIEVE ARE FACTORY DEFECTS. STARTING WITH THE AIRBAG FAULT WARNING THAT COMES ON AS SOON AS I START THE VEHICLE. THEN ITSTARTED LOOSING COOLANT TO TBE POINT THAT K WAS HAVING TO PULL OVER EVERY 30-50 MILES TO PUT MORE. AND THIS ONLY HAPPENS WHEN THE ENGIN HAS BEEN RUNNING FOR ABOUT 5 MINS. THEN THE CHECK COOLANT COMES ON AND SHORTLY AFTER IT SAYS CHECK OIL PRESSURE TURN OFF ENGINE. IVE HAD TO PUT MORE WORK INTO THIS CAR THAN WHAT ITS WORTH. THE HEADLIGHTS TURN OFF RANDOMLY THE BRIGHTS DONT WORK OR WHILE IM DRIVING ONE WILL TURN OFF OR BOTH AT THE SAME TIME AND THIS HAPPENS ANYWHERE IF MY CAR IS IN MOTION. . THE IMAGE BELOW THAT SHOWS THE RADIATOR CONNECTOR THAT HAS KB WELD ON IT BECAUSE MY ENGINE GOT SO HOT THAT THE TOP HOSE BROKE OFF CAUSING A DOMINO EFFECT OF PROBLEMS ANLONG WITH COSTLY REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231256July 12, 2019
ENGINE
THE CAR WILL SHUT OFF WHEN COMING TO A STOP AND WHEN MOVING AT LOW SPEEDS. THIS HAPPENS WHEN CAR IS IN NUTREAL AND CLUTCH IS DEPRESSED 100%. THIS IS A SOFT SHUT OFF AND NOT THE SAME AS STALLING THE VEHICLE. MY CAR IS A 6 SPEED MANUAL TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231403July 12, 2019
UNKNOWN OR OTHER
THE GEAR INDICATOR OFTEN SHOWS THE WRONG GEAR THAN THE CAR IS PHYSICALLY IN, ON A 6 SPEED MANUEL TRANSMISSION. THIS COULD BE RELATED TO THE OTHER ISSUE OF THE VEHICLE STALLING WITH THE CLUTCH PUSHED ALL THE WAY IN. MOSTLY HAPPENS WHEN SLOWING DOWN, OR COMING UP TO A STOPLIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231433July 12, 2019
ENGINE
ENGINE STALLED AND STOPPED RUNNING WHILE VEHICLE WAS IN 2ND GEAR WITH CLUTCH PEDAL FULLY DEPRESSED WHILE SLOWING TO A STOP AT A RED LIGHT. DASH REMAINED ILLUMINATED AND ENGINE WAS RESTARTED WITH START/STOP BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231456July 12, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE CAR STALLS WHEN EITHER DRIVING VERY SLOWLY OR STOPPED. I BOUGHT IT WEDNESDAY, JULY 10TH. IT FIRST STALLED YESTERDAY, WHILE I WAS IN NEUTRAL AT A STOP LIGHT. TODAY IT STALLED FOUR MORE TIMES. THREE TIMES IN A PARKING LOT AND ONCE AT A STOP LIGHT. THE CAR HAD NORMAL ENGINE TEMPERATURE. WHEN IT STALLS IT'S SO QUIET AND SUBTLE THAT IT'S DIFFICULT TO NOTICE. EACH TIME THE VEHICLE WAS STATIONARY AND IN NEUTRAL. I ENTERED SEVERAL ISSUES, AS I'M UNSURE WHAT IS ACTUALLY AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230896July 10, 2019
POWER TRAIN
VEHICLE FREQUENTLY STALLS WHILE COMING TO A STOP, WITH CLUTCH DEPRESSED, OR IN NEUTRAL GEAR. ENGINE SPUTTERS AND RPMS DROP TO 0. CAR HAS TO BE MANUALLY RESTARTED. NO WARNING LIGHTS APPEAR ON SCREEN. SEEMS TO HAPPEN IN GROUPS. AFTER THE FIRST TIME IT HAPPENS IT REPEATS THROUGHOUT THE DURATION OF THE DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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