Volkswagen GTI Complaints

1,407 consumer complaints on file.

#11279741November 13, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE IN FIRST GEAR. THE FAILURE RECURRED TWICE AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED FAULKNER VOLKSWAGEN MECHANICSBURG (6631 CARLISLE PIKE, MECHANICSBURG, PA 17050, (717) 590-5230) AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 190854945. THE FAILURE MILEAGE WAS APPROXIMATELY 15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279570November 12, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE AT A STOP, THE VEHICLE SHUT OFF WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 17,030. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279309November 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
DURING MODERATE ACCELERATION, ENGINE CUTS POWER, EPC LIGHT AND CHECK ENGINE LIGHT COMES ON. VEHICLE GOES INTO LIMP MODE, AND ENGINE WILL NOT TURN MORE THAN 3000 RPM, AND HAS NO POWER TO ACCELERATE. ENGINE DEVELOPS MISFIRES AND IDLES VERY ROUGHLY. ENGINE MAY STALL. TURNING KEY OFF AND BACK ON DOES NOT REMEDY THE PROBLEM. DISCONNECTING THE BATTERY WILL TURN THE EPC AND CHECK ENGINE LIGHTS OFF, BUT UNDER NEXT MODERATE ACCELERATION, EPC AND CHECK ENGINE LIGHTS COME BACK ON, AND PROBLEMS COME BACK. CHECK ENGINE DTC CODES RANGE FROM MISFIRES TO SYSTEM TOO LEAN AND AIR INTAKE LEAKS, AND FOR ACCELERATOR/THROTTLE POSITION SENSOR B MALFUNCTIONS. THESE PROBLEMS HAVE HAPPENED MULTIPLE TIMES IN TRAFFIC ON THE INTERSTATE AND IN THE CITY. THE VEHICLE HAS STALLED AT STOP SIGNS AND TRAFFIC LIGHTS. IT HAS ALSO STALLED DURING ACCELERATION. THIS PROBLEM STARTED HAPPENING ON AUGUST 6TH 2019 AND HAS CONTINUED TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278780November 7, 2019
ENGINE, POWER TRAIN
WHILE DRIVING TO WORK, MY VEHICLE WOULD LOSE ACCELERATION AS I PRESS ON THE GAS AND WOULD NOT ACCELERATE RIGHT AWAY. ALSO AS I'M IN PARK OR IDLING IN TRAFFIC, THE CAR WOULD SHUT OFF BUT THE VEHICLE LIGHTS WOULD STILL FUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277810November 3, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
TRIM PEELING FROM SHIFTER PRODUCES A RAZOR SHARP EDGE. CUT MY FINGER ON IT, PRETTY DEEP CUT, BLEEDING PROFUSELY. CUT FROM RETRIEVING ITEMS FROM FRONT CUBBY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11278970October 31, 2019
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
PURCHASED FROM RIVERSIDE VW METRO AUTO GROUP, A NEW 2019 VW GOLF GTI (WITH 465 MILES) EQUIPPED WITH A 6 SPEED MANUAL TRANSMISSION STALLS EXCESSIVELY. THE VEHICLE TYPICALLY NEEDS TO WARM UP (OIL TEMP ABOVE 210F) PRIOR TO SEEING THIS EXCESSIVE STALLING ISSUE. THE STALLING IS APPARENT WHEN THE ENGINE SHUTS OFF WITHOUT WARNING AS CAR SLOWS TO A STOP OR WHEN PREPARING TO MAKE A TURNS AT INTERSECTIONS. THIS TRANSPIRES WITH THE CLUTCH DEPRESSED FULLY AND ALSO WHEN THE VEHICLE IS IN NEUTRAL AND CLUTCH OUT. THIS HAS HAPPENED OVER 18 TIMES I PURCHASED THE VEHICLE 4 DAYS AGO. I HAVE BROUGHT THE VEHICLE TO THE DEALER TO ADDRESS AND THEY HAVE STATED THEY ARE UNABLE TO REPRODUCE THE EVENT AND ARE UNAWARE OF ANY PROBLEMS WITH THIS MODEL. CURRENT MILEAGE IS APPROXIMATELY 615 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276914October 29, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN GTI. WHILE THE CONTACT'S SON WAS DRIVING 65 MPH, THE SUN ROOF EXPLODED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CAMELBACK VOLKSWAGEN (499 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 648-9181) WHERE IT WAS DIAGNOSED THAT THE GLASS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 19018636, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270752October 22, 2019
ENGINE AND ENGINE COOLING
ENGINE STALLS AT STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269710October 19, 2019
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
VEHICLE INTERMITTENTLY WILL STALL OUT WHEN COMING TO A COMPLETE STOP, AND MUST BE MANUALLY RESTARTED FOR EACH FAILURE AND THE CAR SUCCESSFULLY RESTARTS EVERY TIME WITH NO ISSUES. EACH STALL HAPPENED WHILE VEHICLE WAS COMING TO A STOP BETWEEN 0 AND 10 MILES PER HOUR WITH NO WARNING, WITH THE CLUTCH FULLY DEPRESSED AND THE VEHICLE IN NEUTRAL. THE VEHICLE DOES NOT HAVE AN AUTO START/STOP FEATURE. THE FAILURE SEEMS TO BE EITHER ELECTRICAL OR MECHANICAL IN NATURE, AND ONLY OCCURS WHEN THE VEHICLE IS COMPLETELY UP TO OPERATING TEMPERATURE. THIS STALLING ISSUE HAS OCCURRED A TOTAL OF 15 TIMES IN THE WEEK THAT I HAVE OWNED IT, STARTING WITH THE FIRST DAY OF PURCHASE, BUT DOES NOT HAPPEN EVERY TIME I DRIVE THE CAR. THERE IS CURRENTLY NO CHECK ENGINE LIGHT, AND NO CODES STORED FOR THIS FAILURE. THE ENGINE DOES SOMETIMES RUN VERY ROUGH RIGHT BEFORE IT STALLS, BUT THIS HAS ONLY HAPPENED 3 TIMES OUT OF THE TOTAL 15 FAILURES THAT HAVE OCCURRED. THE ONLY SECONDARY ISSUE THAT MAY BE RELATED TO THIS FAILURE IS AN INCORRECT GEAR INDICATION BEING SHOWN ON THE DASH, WHICH I HAVE ONLY NOTICED A COUPLE OF TIMES. CURRENTLY WAITING FOR SERVICE AT THE DEALERSHIP TO LOOK AT THE VEHICLE, HOWEVER, THEY HAVE INFORMED ME THAT THEY ARE NOT AWARE OF ANY PERMANENT SOLUTIONS TO THIS ISSUE AND THEY ARE AWARE THAT THIS IS A COMMON ISSUE WITH THIS YEAR MAKE AND MODEL OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267640October 10, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE THE CONTACT'S VEHICLE WAS IDLING AT A TRAFFIC LIGHT AND WAITING TO MAKE A LEFT TURN, THE VEHICLE SEIZED AND TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED SHORTLY AFTERWARDS. THE VEHICLE WAS TAKEN TO CHARLES MAUND VOLKSWAGEN (LOCATED AT 6900 BURNET RD, AUSTIN, TX 78757, (512) 458-1111), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 105.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267382October 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHEN THE ENGINE WAS STARTED, IT RATTLED INSIDE. THE VEHICLE WAS TAKEN TO DEMONTROND VOLKSWAGEN (14101 NORTH FWY, HOUSTON, TX 77090, (281) 872-3855) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND THE TIMING TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REPAIR WAS COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 190-669-582. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266594October 6, 2019
UNKNOWN OR OTHER
WHEN THE KEY HAS BEEN INSERTED INTO THE IGNITION CYLINDER, THE KEY WILL NOT TURN ALL THE WAY TO TURN ON THE VEHICLE. IT WILL STOP IN THE ACCESSORY SETTING AND NOT GO FURTHER. THE KEY CAN BE TAKEN OUT AGAIN BUT SAME ISSUE CONTINUES IF YOU TRY AGAIN. THE AUTOMATIC TRANSMISSION ON MY VEHICLE IS FULLY ENGAGED IN PARK AND THE STEERING WHEEL IS NOT LOCKED. THE CAR WILL NOT TURN ON AND WILL FORCE ME TO HAVE IT TOWED TO A MECHANIC TO REPAIR OR REPLACE THE IGNITION LOCK CYLINDER THAT SEEMS TO BE DAMAGED. ALL ACCESSORIES POWER ON JUST FINE WHEN THE ACCESSORY SETTING IS ENGAGED SO THAT LEADS ME TO BELIEVE THE IGNITION SWITCH IS FINE BUT THE CYLINDER IS DAMAGED. REPLACEMENT OF THIS PART REQUIRES THE REMOVAL OF THE STEERING WHEEL, AIRBAG, STEERING COLUMN ARMS AND OTHER ELECTRONICS SO I AM TAKING IT TO A MECHANIC IN FEAR THAT THIS IS TOO ADVANCED A PROJECT FOR HOME REPAIR. THIS ISSUE WAS FIRST DOCUMENTED ON OCTOBER 5TH 2019 AND HAS NEVER GIVEN ANY ISSUES IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266113October 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN THE CLUTCH WAS FULLY DEPRESSED AND THE GEAR WAS IN NEUTRAL. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE ENGINE WAS WARMED UP. THE VEHICLE WAS TAKEN TO DEMONTROND VOLKSWAGEN (14101 NORTH FREEWAY, HOUSTON TX, 77090, (281) 872-3855) TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE DEALER RESET THE COMPUTER, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WHEN THE ENGINE WAS WARMED UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265912October 3, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GTI. THE CONTACT STATED THAT FUEL SPILLED ONTO THE GROUND WHILE THE CONTACT ATTEMPTED TO FILL THE FUEL TANK. AS A RESULT, THE CONTACT WAS UNABLE TO FILL UP THE FUEL TANK. THE CONTACT DROVE THE VEHICLE HOME AND NOTICED THAT THE FUEL LEVEL HAD DROPPED. THE CONTACT PARKED THE VEHICLE AND FOUND THAT FUEL SPILLED OUT OF THE FUEL TANK WHILE DRIVING AND THE FUEL TANK WAS EMPTY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265606October 2, 2019
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE IN NEUTRAL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ARCHER VOLKSWAGEN (888-240-2471, LOCATED AT 10400 SW FWY, HOUSTON, TX 77074) AND AN APPOINTMENT WAS SCHEDULED FOR THE FOLLOWING WEEK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS PROVIDED CASE NUMBER: 190735652. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265655October 2, 2019
ENGINE
2 YEARS AFTER PURCHASING MY CAR BRAND NEW THE COOLANT LEVEL WAS LOW. AFTER CALLING THE DEALERSHIP THEY INSTRUCTED ME TO TOP OFF THE RESERVOIR WITH DISTILLED WATER. IN FEBRUARY OF 2019 I HAD THE CAR IN FOR GENERAL SERVICE INCLUDING A COOLANT FLUSH AT A PRIVATE, LICENSED, VW MECHANIC. HE DISCOVERED MY WATERPUMP/THERMOSTAT HOUSING WAS LEAKING AND LIKELY HAD BEEN FOR A LONG TIME. HE REPLACED THE ASSEMBLY AND FILLED THE CAR WITH NEW COOLANT. IN AUGUST OF 2019 I DISCOVERED ONCE AGAIN MY COOLANT LEVEL WAS LOW. UPON INSPECTING UNDERNEATH MY CAR I FOUND DRIED COOLANT ON MY OIL PAN. MY MECHANIC IS AGAIN TELLING ME THE WATERPUMP/THERMOSTAT HOUSING IS LEAKING AND WILL NEED TO BE REPLACED. NOTHING HAS BEEN DONE TO THE CARS COOLING SYSTEM AND DRIVING HABITS HAVE NOT CHANGED OVER THE LIFETIME OF THIS CAR. THE MECHANIC POINTED TO A POORLY DESIGNED SEAL ON THE THERMOSTAT HOUSING WHERE THE LEAK OCCURED. THE REPLACEMENT HOUSING APPEARED SIMILAR IN DESIGN. THIS IS A WIDELY REPORTED ISSUE, A SLOW COOLANT LEAK, ON 2015+ VW GOLFS, GTIS, AND RS AND IN EXTREME CASES CAN LEAD TO AN OVERHEATED AND RUINED ENGINE. THE FIRST INCIDENT OCCURRED AT ROUGHLY 60,000 MILES, OUTSIDE OF THE FACTORY WARRANTY. THE 2ND INCIDENT OCCURRED AT ROUGHLY 88,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265191September 30, 2019
ENGINE AND ENGINE COOLING
THIS CAR STALLS IN NEUTRAL AND WITH THE CLUTCH ENGAGED. THIS HAPPENS WHEN COMING TO A COMPLETE STOP. CAR SPUTTERS AND STALLS AND NEEDS TO BE RESTARTED. ISSUE IS SOMEWHAT SPORADIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259077September 30, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. ON SEVERAL OCCASIONS, AFTER COMING TO A STOP AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE AUTO STOP/START FUNCTION WAS DISABLED. DIRITO BROTHERS WALNUT CREEK VOLKSWAGEN (2020 N MAIN ST, WALNUT CREEK, CA 94596, (925) 395-4981) WAS CONTACTED AND AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED WAS SCHEDULED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258292September 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO WEST HOUSTON VOLKSWAGEN (17113 KATY FWY, HOUSTON, TX 77094, (281) 675-8600) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 190730197. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257293September 23, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
ABS CODE 16352 PRESENT. CAR LOST CONSISTENT ELECTRONIC STEERING ASSISTANCE MAKING FOR VARYING STEERING WHEEL RESISTANCE DURING TURNING. MOST DASH INFORMATION (SPEED, FUEL GAUGE, ETC.) FLUCTUATED. THIS ISSUE NEEDS TO BE ADDRESSED FOR ALL VW VEHICLES WITH ABS CONTROL MODULE ISSUES, NOT JUST SOME. I BROUGHT THIS TO THE ATTENTION OF VW AND WAS TOLD THAT THE SPECIFIC FAULT I THREW WAS NOT COVERED (UNDER EXISTING RECALLS) EVEN THOUGH ALL ABS CONTROL MODULE ISSUES RESULT IN EVENTUAL FAILURE OF DASH CLUSTER AS WELL AS OBVIOUS SAFETY CONCERNS (WHICH IS EXACTLY WHAT HAPPENED RESULTING IN ONGOING COSTLY SHOP VISITS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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