Volkswagen Golf SportWagen Complaints

172 consumer complaints on file.

#11165629January 3, 2019
VISIBILITY/WIPER
PANORAMIC SUNROOF IS LEAKING WATER IN MULTIPLE PLACES. WHILE VEHICLE IS STATIONARY AND EXPOSED TO RAIN OR SNOW THE INSIDE OF PASSENGER CABIN GETS FILED WITH WATER, SPECIFICALY ON REAR RIGHT PASSENGER SIDE AND TRUNK AREA. THE SPARE TIRE COMPARTMENT GET FILLED UP WITH WATER EVERY TIME IT RAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164399January 1, 2019
AIR BAGS, POWER TRAIN, VEHICLE SPEED CONTROL
THE DISPLAY SCREEN SAYS ERROR: AIRBAG, THEN IT SAYS ERROR: TRANSMISSION. ALL THE BOTTONS ON THE STREEING WHEEL DO NOT WORK CURSE CONTROL, BOTTONS FOR CHANGING THE DISPLAY TO SEE INFO ABOUT THE CAR, AND RADIO. THE CAR WAS DRIVING ON CITY STREETS WHEN THE MESSAGES FIRST WHERE NOTICED. I THINK IT HAS SOMETHING TO DO WITH INSIDE THE STEERING WHEEL AND THINK IT MIGHT BE THE CLOCK SPRING. THE FACT THAT IT IS SAYING ERROR: AIRBAG, I AM CONCERNED THAT THE AIRBAG WILL NOT WORK, OR MIGHT JUST GO OFF FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152664November 20, 2018
SERVICE BRAKES
THIS IS A 2015 TDI GOLF THAT SAT ON THE DEALER CAR LOT FOR MORE THAN TWO YEARS. WE BOUGHT IT SPRING 2018. MINIMAL MAINTENANCE DONE ON VEHICLE WHEN CAR WAS PURCHASED. IN FACT, WE BOUGHT THREE. TIRES HAD FLAT SPOTS, AND HAD TO ALL BE REPLACED. MY DAUGHTER'S CAR DEVELOPED SOFT BRAKES. MINE AS WELL, AND NOT STOPPING WELL. HER CAR FAILED TO STOP, RESULTING IN A CRASH...THIS NEEDS TO BE CHECKED OUT THAT THE BRAKE FLUSH AND FLUID ARE REPLACED EARLIER THAN THE "RECOMMENDED" 30,000 MILE MAINTENANCE. BEFORE OTHERS ARE INJURED. PLEASE
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11133077October 3, 2018
FUEL/PROPULSION SYSTEM
TOOK DELIVERY OF VEHICLE ON SEP.23,2018 DROVE IT FOR THREE DAYS AND NOTICED A STRONG SMELL OF GASOLINE COMING FROM THE AIR VENTS AND ENGINE COMPARTMENT. THIS OCCURRED AFTER THE VEHICLE WAS WARM AND RESTARTED. THE VEHICLE WAS MANUFACTURED IN 2017. THE VEHICLE IS CURRENTLY AT THE VW DEALER BEING EVALUATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129543September 14, 2018
UNKNOWN OR OTHER
JUST IN FRONT OF THE SHIFTER AND BEHIND THE CENTER STORAGE CONSOLE, METALLIC TRIM ON PLASTIC PEELED UP LEAVING A RAZOR SHARP EDGE. I DID NOT SEE THIS DEFECT. AS I PULLED MY KEYS OUT OF THE CONSOLE, THE SMALLEST FINGER ON MY RIGHT HAND WAS BADLY SLICED, CAUSING QUITE A LOT OF BLEEDING. HAD I BEEN DRIVING AT THE TIME, THIS COULD HAVE CAUSED AN ACCIDENT BECAUSE OF THE SURPRISE, PAIN, AMOUNT OF BLOOD AND THE DISTRACTION CAUSED BY THOSE THINGS. FORTUNATELY, I HAD JUST PARKED AT MY HOME AND WAS ABLE TO RUN INSIDE AND STANCH THE BLOOD FLOW.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11118891August 10, 2018
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE DRAIN ON RETRACTABLE ROOF BECAME BLOCKED. RAINWATER DRAINED INTO CAR SATURATING CARPETS. WATER FLOWED INTO CONTROL SYSTEM CAUSING AN EMERGENCY DASHBOARD ALERT TO STOP DRIVING IMMEDIATELY WHILE DRIVING ON HIGHWAY. THIS EVENT OCCURRED TWICE: FIRSTLY IN NEW YORK THEN TWO WEEKS LATER IN PA. VW SERVICE IN PA REPLACED CONNECTORS. VW SERVICE IN BROOKLYN NY AND WESTCHESTER PA EXPLAINED THAT THERE IS A DESIGN FAULT IN THE DRAINAGE SYSTEM IN THE RETRACTABLE ROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114117July 27, 2018
AIR BAGS
WHILE DRIVING I COMPLETED A U-TURN AND MY AIRBAG LIGHT CAME ON. I TOOK IT TO THE DEALER AND THEY SAID IT WAS THE CLOCK SPRING MECHANISM THAT FAILED AND WAS NO LONGER UNDER WARRANTY. WARRANTY WAS 3 YEAR OR 43,000 MILES, MY VEHICLE HAD 48,846 MILES. THE COST WAS $545.95 TO REPLACE THE PART. I RESEARCHED THIS PART AND FOUND THAT THERE ARE PREVIOUS RECALLS DUE TO FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084462April 10, 2018
AIR BAGS, UNKNOWN OR OTHER
CLOCK SPRING FAILURE IN UNDER 2 YEARS (LESS THAN 20,000 MILES ON THE CAR). WHEN CAR WAS TURNED ON ALERTS CAME UP THAT THE AIRBAG HAD MALFUNCTIONED, AND AUTOMATIC CRUISE CONTROL MALFUNCTION, NONE OF THE STEERING WHEEL CONTROLS WORKED, AND THE HORN WAS NON-FUNCTIONAL. A QUICK GOOGLE SEARCH LED ME TO BELIEVE IT WAS THE CLOCK SPRING, AND I ALSO NOTICED VW HAD A CLOCK SPRING RECALL ON CARS FROM 2011-2014, SEEMS LIKE THIS MIGHT BE A LARGER ISSUE. CAR WAS BROUGHT TO THE DEALER AND REPAIRED - CLOCK SPRING WAS DETERMINED TO BE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074193February 21, 2018
AIR BAGS
LOUD SNAPPING SOUND WHILE TURNING, AIRBAG WARNING LIGHT ILLUMINATED, LOST ALL ELECTRICAL FUNCTIONS OF STEERING WHEEL, INCLUDING HORN & AIRBAG. VEHICLE WAS IN MOTION. HAD VEHICLE EXAMINED, CODES PULLED, DETERMINED IT WAS FAILURE OF THE CLOCK SPRING MECHANISM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064477January 23, 2018
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF SPORTWAGEN. WHILE DRIVING UNKNOWN SPEEDS, THE REAR DRIVER AND PASSENGER DOORS OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO VIC BAILEY VOLKSWAGEN (2671 REDVILLE RD, SPARTANBURG, SC 29301). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 22,836.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025155September 23, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSHIP TODAY. THE PROBLEM I'VE DESCRIBED SOUNDS VERY SIMILAR TO TWO OR THREE REPORTED HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019792August 25, 2017
POWER TRAIN
I OWN A 2015 VW GOLF SPORTWAGEN WITH A LITTLE OVER 46,000 MILES. THE LEFT FRONT WHEEL BEARING HAS GONE BAD AND WAS DIAGNOSED AND REPLACE (OEM ONLY) BY A VW SPECIALTY GARAGE. I WAS ALSO INFORMED AND CAN HEAR, THE RIGHT FRONT BEARING GOING BAD AS WELL. IT ALL STATED WITH A LOW HUM WHICH CHANGED PITCH WITH THE SPEED OF THE CAR. OVER TIME IT GOT LOUDER AND LOUDER UNTIL I FINALLY TOOK IT IN TO A DIAGNOSIS. I RESEARCHED THE INTERNET AND FOUND MANY GEN 3 LATE MODEL GOLFS WITH THE SAME PROBLEM. DEFECTIVE WHEEL BEARINGS. WHEEL BEARINGS SHOULD NOT FAIL WITH ONLY 40,000 MILES ON THE CAR. I STILL HAVE THE ORIGINAL TIRES! VW CLAIMS ITS NOT COVERED UNDER THE POWER TRAIN WARRANTY, BUT THIS IS A FRONT WHEEL DRIVE CAR AND THE AXLES GO THRU THIS BEARING! PLEASE INVESTIGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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