Volkswagen Beetle Complaints

2,629 consumer complaints on file.

#11685158September 4, 2025
AIR BAGS
I purchased a 2016 VW Beetle, used, in March of 2025. Over the past few weeks, I have received multiple urgent messages from Volkswagon that I need to have the airbag fixed. The communications say there is a high risk of death or serious injury and urge me to my have the repair done ASAP. They have sent multiple mailings to me and made several phone calls to my home. I am doing everything in my power to get this fixed. I have called all the local dealerships within a 50 mile radius, but they do not have the appropriate parts in stock, and have no idea when parts will be available. I am told that the car is safe to drive (which is the exact opposite of what the mailings say) and they tell me to simply "call back in a month". I have also tried calling customer service at Volkswagon HQ, as well as the 800 numbers on my mailings. No luck. This is not acceptable. With such a dangerous issue, how can this be allowed? These cars need to be fixed.....many Volkswagon owners are TRYING to get them fixed....but Volkswagon is just shrugging their shoulders and saying there is nothing they can do. I'm attaching a copy of the message I received in the mail just this week. You can see how urgent they have indicated this is. They mailed it out KNOWING they do not have the parts available to do my repairs. They scare us that we'll be killed if we don't get the repair done immediately, yet when I call to schedule my repair, all I get is "sorry, we can't help you."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682944August 25, 2025
AIR BAGS
The contact's wife owns a 2018 Volkswagen Beetle. The contact’s wife received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681034August 16, 2025
ELECTRICAL SYSTEM
My entire dashboard caught fire due to my a/c controls going out. My a/c dial started smoking before it finally caught fire. My dashboard is now melted where the a/c controls belong.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11679565August 9, 2025
UNKNOWN OR OTHER
unable to turn off car. Ignition switch is locked and key is unmovable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678489August 5, 2025
AIR BAGS
The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 20V785000(Air Bags). The contact stated that the dealer was contacted and advised the contact that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677567July 31, 2025
STRUCTURE
The contact owns a 2008 Volkswagen Beetle. The contact stated that while driving 35 MPH at night, there was an abnormal loud tapping and vibrating sound coming from the rear window glass. The contact was able to pull over safely and inspected the vehicle but could not determine the cause of the failure. The contact stated that while washing and drying the vehicle, the contact and her husband noticed that the passenger's side of the spoiler had detached and could be lifted halfway across the trunk. The contact stated that the failure was related to NHTSA Campaign Number: 08V036000 (Structure). The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 69,393.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677002July 29, 2025
UNKNOWN OR OTHER
The ignition failed to release the key and turn off the engine. According to the service writer at New Century Volkswagen in Glendale, CA, this is a known problem with older model Volkswagens. The part which will fix the ignition, is back-ordered for six months, leaving many vehicles in a dangerous state. I have written to.volkswagen of America customer service but no solution or resolution was provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675887July 24, 2025
AIR BAGS
The contact owns a 2017 Volkswagen Beetle Convertible. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673968July 16, 2025
UNKNOWN OR OTHER
Key is getting stuck in the vechile. Wont let me shut the vechile off and took it to the vechile and the said it was the steering lock mechanism
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673213July 13, 2025
ELECTRICAL SYSTEM
Terminal Box above battery has a black wire that get extremely hot and melts in its receptacle in the terminal box. Have replaced the terminal box and that one was also melted within a few days after installation of the new box.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672219July 9, 2025
FUEL SYSTEM, GASOLINE, AIR BAGS
The contact owns a 2018 Volkswagen Beetle. The contact stated while driving 40-50 MPH, the vehicle started jerking and there was smoke coming from underneath the hood of the vehicle before the vehicle stalled. The contact stated that several unknown warning lights were illuminated, and an alarm sounded. The vehicle was pushed to the side of the road with assistance. The towing agent informed the contact that there was a strong fuel odor coming from the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed with a major fuel leak. The mechanic replaced an unknown part with a part purchased from a Volkswagen dealer. The contact stated that the fuel leak was corrected; however, an unknown repair needed to be performed. The vehicle was not repaired. The Kia dealer the vehicle was purchased from, was notified of the failure, and informed the contact to tow the vehicle to their location for diagnostic testing and repair. The vehicle was not repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671965July 8, 2025
AIR BAGS
The contact owns a 2017 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671792July 7, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2001 Volkswagen Beetle. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 71,854, and at the time of registration, it was discovered that the mileage was 74,036.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669434June 26, 2025
ELECTRICAL SYSTEM
My car will randomly die after sitting at a light or pulling onto the highway or just pulling out of my garage. The car starts up and sounds fine, when I put it in reverse to pull out of the garage, it will die while moving backwards. Sitting at a red light, the car if running fine. When I accelerate after turning green, it dies. After driving for 12 minutes or so I stop at McDonald and go through the drive thru. After getting my food, I pull onto the highway and the car dies. There was a gas station right next to the McDonalds, so I was able to coast into the gas station. When the car dies, it immediately starts up again and will drive fine after that. I've also been having issues with it jerking. I've taken it to the VW dealership numerous times. They hook it up to see if there are any error codes and there are none. They try to find something to fix, but each time the car might work for a couple of weeks, but the jerking and dying continues. With the randomness of this, the car just doesn't feel safe to drive. I have to be very cautious not to pull out in front of any vehicle that is close for the potential of it dying. I'm calling again today to see if I can get them to fix the crank sensor as I have found others to have the same issue and that seems to fix it. I've spent several thousand dollars to try to get it fixed, but since it doesn't throw any error codes and the randomness of this issue, it's hard to replicate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669593June 26, 2025
AIR BAGS
I have been trying to get the recall fixed since I purchased my vehicle in July 2023. For nearly two years, I have received repeated letters from Volkswagen urging me to have the recall addressed. However, despite calling every two months to schedule an appointment, I am always told that the part is unavailable and that they have no estimated date for its arrival. I'm continually advised to call back in another two months. Last month, after calling dealerships more than ten times since purchasing the vehicle, I contacted VW Customer Service directly. They referred me to the Macon dealership, assuring me that they would assist in booking an appointment. Unfortunately, after speaking with Macon, I was once again told to call back—this time in October—when they might receive the necessary part. I am moving back to Canada at the end of August, and despite nearly two years of effort, my vehicle remains unrepaired. I am extremely dissatisfied with this situation, especially considering the severity of the issue. I live in Georgia, where the climate is hot and humid, and I avoid driving the vehicle out of fear that the airbag could deploy dangerously. Volkswagen has failed to support me through this process, and I am left with a potentially unsafe vehicle and no resolution in sight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668911June 24, 2025
AIR BAGS, ELECTRICAL SYSTEM
The contact owns a 2017 Volkswagen Beetle Convertible. The contact stated while driving 15 MPH, several unknown warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667563June 17, 2025
AIR BAGS
The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666777June 13, 2025
AIR BAGS
The safety recall with the driver’s air bag still does not have a remedy available to fix the problem. My safety is at risk every time this vehicle is driven. Nothing has occurred, but this needs to be rectified immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665416June 6, 2025
AIR BAGS
My car is subject to the Takata Air Bag recall. Due to the age of the vehicle, and the hot climate where I live (California), I am in fear for my safety especially with summer around the corner. "The Old Farmer's Almanac forecasts a "scorcher" with hotter-than-normal temperatures across most of the U.S., including California." Originally, I had a service appointment for 2024 but there was a shortage of parts. I showed up for my next appointment 6/4/25 to have the service done and was told that the parts are on back order nationally until at least September. Due to the nature of my situation, my case was escalated to their RCM where I was told that nothing could be done. I asked about a loaner vehicle or a rental reimbursement until the parts arrive and they told me it was not possible. I find this to be extremely unreasonable given the severity of the recall. There are deaths and serious injuries linked to this defect and I am in constant fear when I drive my vehicle. No one should have to knowingly take this kind of risk every time they commute to work. I have spoken to multiple agents and have reached a dead end. I hope that a solution can be found for my case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660740May 13, 2025
STEERING
Ignition key gets stuck, Dealer stated mechanism that holds the switch is broken. This can cause issues starting, removing the key and cause the steering wheel not to turn . I've been informed it's among the top 10 requested broken parts for VW beetles with no manufacturer making this part currently
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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