Toyota Tundra Complaints

6,958 consumer complaints on file.

#11003146July 5, 2017
STEERING, SUSPENSION, UNKNOWN OR OTHER
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I HAD THE FRAME INSPECTION RECALL PERFORMED IN 2012 AND WAS TOLD THE FRAME IS OK SO THEY COATED THE FRAME WITH UNDER COATING. A FEW MONTHS LATER I WAS DRIVING TO WORK AND HIT A JOINT ON THE HIGHWAY AND ENDED UP IN THE NEXT LANE. AS I AM IN THE BUSINESS I PUT THE VEHICLE IN THE AIR THAT EVENING AND FOUND THE STEERING RACK MOUNT WAS DETACHED FROM THE FRAME DUE TO RUST. I THEN SPOKE TO TOYOTA CUSTOMER SERVICE AND EXPLAINED THE SITUATION AND I WAS TOLD TO BRING THE VEHICLE BACK IN AND THEY WOULD LOOK AT IT. I WAS TOLD AGAIN THE FRAME IS OK.. I DID EXPLAIN TO THE DEALER THAT I HAD TO WLD A STEEL PLATE TO THE FRAME SO THE VEHICLE WOULD BE SAFE TO DRIVE. THEY STILL SAID THE FRAME IS OK AND THEY WOULD RE SPRAY THE FRAME AS A GESTURE FOR THE INCONVENIENCE. I HAVE MADE NUMEROUS CALLS AND EMAILS TO TOYOTA SINCE THEN BECAUSE JUNE OF 2016 I FOUND RUST HOLES IN THE FRAME IN 2 DIFFERENT SPOTS.. THERE IS A RECALL TO REPLACE THE FRAME IF THERE ARE PERFORATIONS IN THE FRAME DURING THE INSPECTION. HOWEVER I HAVE BEEN TOLD SEVERAL TIMES THEY WILL NOT ASSIST ME ANY FURTHER ON THIS SITUATION. THANK YOU [XXX] [XXX] *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003163July 5, 2017
POWER TRAIN
ABNORMAL NOISE AND VIBRATION IN RIGHT REAR WHEEL AS VEHICLE WAS IN MOTION. TOYOTA DEALER IDENTIFIED RIGHT WHEEL BEARING AS DEFECTIVE AND REPLACED IN MAY 2017. DEALERSHIP HAD PROBLEMS REPLACING BEARING AND ALSO CONTACTED TOYOTA CORPORATE TO SEE IF REPAIR COULD BE COVERED-TOYOTA REFUSED TO COVER THE ISSUE. THE REPLACED BEARING FAILED AGAIN IN JUNE 2017 WITH A CLICKING SOUND WHICH INCREASED WITH SPEED. DEALERSHIP IS REPLACING RIGHT REAR BEARING UNDER THEIR WARRANTY. I REPORTED PROBLEMS TO TOYOTA CONSUMER ADVOCATE WHO ADVISED ME THAT THERE IS NO RECOURSE OR ESCALATION SINCE THEY HAD NO RECALLS, SERVICE BULLETINS OR WARRANTY COVERAGE DOCUMENTED. I PROVIDED NHTSA COMPLAINTS AND EVENTUALLY I LOCATED TSB T-SB-0151-10 TO TOYOTA CORP. MY CONCERN IS THAT A BEARING FAILURE CAN RESULT IN A LOSS OF STEERING CONTROL OR WHEEL SEPARATION FROM THE VEHICLE. I HAVE NO ASSURANCE FROM EITHER TOYOTA OR THE TOYOTA DEALER THAT THE REMAINING 3 BEARINGS ARE FREE OF THE SAME DEFECT OR THAT THE NEW REPLACEMENT WILL BE SUCCESSFUL. WEB SEARCHES HAVE INDICATED THAT THE PROBLEM HAS BEEN DOCUMENTED BY OTHER PARTIES AND GENERALLY UNSUPPORTED BY TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002936July 4, 2017
STRUCTURE:BODY
I PURCHASED TRUCK USED JUNE 2016..SOMEBODY INFORMED ME LATER THAT THERE HAD BEEN A RUST ISSUE WITH THE FRAMES ON THESE MODELS. UPON VISUAL INSPECTION IT LOOKS LIKE AT SOME POINT SOMEBODY TRIED TO COVER UP WITH UNDER SPRAY. THAT HAS NOT HELD BECAUSE A GOOD PORTION OF FRAME AND CROSS MEMBER HAS RUSTED AWAY. I CALLED TOYOTA AND THEY GAVE ME TWO CASE NUMBERS AND SAID IT WAS OUT OF WARRANTY AND RECALL EXPIRED. I ASKED DEALERSHIP TO INSPECT FOR RUST IN JANUARY OF 2017 AND THEY SAID IT WAS TOYOTA ISSUE AND TO WAIT. I THINK IT COULD BE POTENTIAL SAFETY ISSUE IF TRYING TO PULL TRAILER AND POSSIBLE ANY OTHER TIME..SAFETY ISSUES SHOULD NOT HAVE EXPIRATION IN MY OPINION. NOT GOOD FEEDBACK SINCE JANUARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002724July 2, 2017
SERVICE BRAKES
TRAILER BRAKE CONTROLLER NOT FUNCTIONING WHEN BRAKE PEDAL APPLIED, GAIN MAKES NO DIFFERENCE IN BRAKING. TWICE I HAVE HAD TO MAKE AN EMERGENCY STOP AND FELT NO BRAKING FROM THE TRAILER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002576June 30, 2017
STRUCTURE:BODY
THIS IS ABOUT THE RECALL ABOUT THE REAR BUMPER. I GOT A NOTICE ABOUT THIS AND HAD TO TAKE IT IN TO SEE IF MY TRUCK WAS ONE THEY RECALLED AND IT WAS AND THEY DONT HAVE THE PART TO FIX IT. BEEN WAITING NOW OVER 2 MONTHS. WHAT HAPPENS IF I STEP ON IT AND BREAK MY LEG AND THE BUMPER. ITS TAKING WAY TO LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002386June 29, 2017
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2005 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO STEVE HAMLIN, AN INDEPENDENT MECHANIC SHOP, FOR YEARLY INSPECTION WHERE IT WAS NOTICED THAT THE ENTIRE FRAME UNDERNEATH THE VEHICLE WAS CORRODED. THE CONTACT ALSO STATED THAT PART OF THE FRAME THAT PROTECTED THE HEAT SHIELD BECAME DETACHED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS A CLASS ACTION SUIT FOR THE SAME ISSUE, BUT THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 97,012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002406June 29, 2017
ENGINE
AIR INJECTION RELAY AND PUMP FAILURE. THIS HAS BEEN AN EXTENDED WARRANTY ITEM ON ALL TRUCKS EXCEPT THE MODEL I HAVE WITH THE SAME PARTS AS THE LARGER ENGINE TRUCK. THIS IS A CORPORATE GAME OF NOT ENOUGH COMPLAINTS ON A LESS POPULAR MODEL ENGINE EVEN THOUGH THE PARTS ARE THE SAME AS WHAT IS BEING REPLACED ON SAME YEAR MODELS WITH THE LARGER ENGINE. REPAIR IS ESTIMATED AT $2600
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001869June 28, 2017
SERVICE BRAKES
WHILE DRIVING TO WORK ONE MORNING, MY BRAKE PEDAL WENT DIRECTLY TO THE FLOOR WITH ALMOST NO STOPPING CAPABILITY. AFTER FINALLY GETTING THE VEHICLE TO STOP, THE PEDAL FELT NORMAL. THE NEXT DAY A SIMILAR SITUATION OCCURRED. SINCE THE OCCURRENCES WERE INCONSISTENT IN TIMING, SITUATION AND DRIVING CONDITIONS, IT WAS NOT EASY TO REPLICATE. UPON TAKING IT TO A LOCAL DEALERSHIP, THEY HAD THE SAME DIFFICULTY CAUSING IT TO HAPPEN. ALTHOUGH, ON THEIR "LAST" TRY, IT WENT TO THE FLOOR. LOCAL DEALERSHIP COULD NOT DIAGNOSE THE SPECIFIC ISSUE AND CALLED IN AN ENGINEER FROM TOYOTA. ULTIMATELY, SINCE THEY COULD NOT ISOLATE ONE SPECIFIC FAILURE, THEY DECIDED THAT THE *MAIN COMPONENTS OF BRAKE SYSTEM SHOULD BE REPLACED. *MAIN COMPONENTS INCLUDE MASTER CYLINDER, BRAKE BOOSTER AND ABS ACTUATOR. AS THE SERVICE TECHNICIAN INDICATED THAT THEY HAD SEEN SEVERAL OF THESE, I BEGAN A CASE WITH TOYOTA MOTORS USA TO TRY AND GET A CLEAR UNDERSTANDING WHETHER THEY THOUGHT THIS TO BE AN ISSUE. AFTER ALL, THIS VEHICLE IS MARKETED AS HAVING ONE OF THE MOST ROBUST BRAKE SYSTEMS IN ITS CLASS. TOYOTA MOTORS USA INDICATED IN EMAILS THAT THEY HAD NO INTEREST IN REVIEWING AND TOLD ME THAT AS THE CUSTOMER, I HAD EVERY RIGHT TO CHOOSE ANOTHER BRAND IF I DISAGREED WITH THEIR POSITION. SINCE BRAKES ARE AN ESSENTIAL SAFETY SYSTEM IN A VEHICLE, IT SHOULD BE A PRIMARY CONCERN TO THEM IN ORDER TO EVALUATE POTENTIAL FAILURES WHERE THE OUTCOME COULD BE FAR WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001973June 28, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 TOYOTA TUNDRA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED OIL LEAKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WERE HOLES IN THE FRAME. THE REAR END HOUSING WAS REPLACED, BUT THE HOLES IN THE FRAME WERE NOT REPAIRED. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A DEALER FOR INSPECTION. THE VEHICLE WAS TAKEN TO BUCKHANNON TOYOTA (63 BRUSHY FORK RD, BUCKHANNON, WV 26201), BUT DID NOT INSPECT THE VEHICLE SINCE NOTHING COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE HAD NO RECALLS AND THAT THE ISSUE WAS DUE TO THE CONTACT NOT TAKING THE VEHICLE FOR UNDERCOATING, ALTHOUGH THERE WAS NO UNDERCOATING RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 09/07/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002000June 28, 2017
SUSPENSION, STRUCTURE
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT TOOK THE VEHICLE TO CREEK SIDE AUTO MECHANIC SHOP FOR INSPECTION WHERE THE TECHNICIAN FOUND SEVERE CORROSION. TOYOTA OF GRAND RAPIDS WAS CONTACTED AND REFERRED THE CONTACT TO TOYOTA USA. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 08/29/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001662June 27, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 TOYOTA TUNDRA. WHILE THE VEHICLE WAS STATIONARY, IT BECAME RUSTED AND SEVERELY CORRODED. THE VEHICLE WAS TAKEN TO TNC TOYOTA OF MARIETTA, OHIO WHERE IT WAS TREATED FOR RUST AND CORROSION WITH A SPRAY COATING PER A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/22/17*LJ THE CONSUMER STATED AFTER THE VEHICLE WAS REPAIRED THE CORROSION WORSENED. THE DEALER STATED SINCE THE CONSUMER SIGNED THE COMPLETED REPAIR ORDER THE WOULD NOT BE ABLE TO ASSIST WITH THE REPAIR. UPDATED 08/28/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001771June 27, 2017
ELECTRICAL SYSTEM
ELECTRIC BRAKE CONTROLLER DOESN'T WORK PROPERLY. SEVERAL PEOPLE HAVE ALREADY CONTACTED NHTSA ON THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001234June 25, 2017
AIR BAGS, STRUCTURE:BODY
I RECEIVED A RECALL ON MY TRUCKS AIRBAG CONTROL MODULE TOOK MY TRUCK TO DEALER THEY SAID THEY WOULD ORDER THE PART AND CALL ME TO MAKE AN APPOINTMENT FOR INSTALLATION I WENT BACK THREE TIMES TO DEALER WITH NO SUCCESS ALSO THE RECALL THEY MADE ON MY TRUCK LAST YEAR THE FRAME RUSTING OUT DID NOT LAST EVERY THING THEY DID FELL OFF THE FRAME OF MY TRUCK IS THIS TRUCK SAFE TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001253June 25, 2017
STRUCTURE:BODY
THE TRUCK BED HAS RUST COMING FROM UNDERNEATH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001150June 24, 2017
STRUCTURE:BODY
I PURCHASED MY 2004 TUNDRA FROM A SUBARU DEALER LAST SUMMER AND DID NOT REALIZE IT WAS INCLUDED IN THE MANY TRUCKS WHICH HAD PREMATURE FRAME RUST. TOYOTA ADMITTED IT WAS AN ISSUE AND STATED THAT THE PREVIOUS OWNER HAD UNDERCOATING PUT ON THE TRUCK PAID FOR BY TOYOTA, HOWEVER, CLEARLY THIS WAS INEFFECTIVE AND A TEMPORARY BAND-AID FOR INFERIOR METAL. TOYOTA STATED THAT THEY WOULD NOT DO ANYTHING TO CORRECT THIS PROBLEM, AND AS A COLLEGE STUDENT, I NEED ACCESS TO A SAFE VEHICLE. I AM AFRAID TO DRIVE THIS TRUCK AS IF IT IS STRUCK BY ANOTHER VEHICLE, I DO NOT BELIEVE IT WOULD WITHSTAND THE IMPACT DUE TO SEVERE FRAME DETERIORATION. I UNDERSTAND THE TRUCK IS FROM 2004, HOWEVER, THE RUST ON THIS FRAME IS BEYOND A NORMAL RATE. MEANWHILE, I AM OUT $16,000 AND THE RUST HAS OVERTAKEN THE TRUCK GREATLY WITHIN THE PAST YEAR. TOYOTA STILL REFUSES TO HELP DESPITE MY GAS TANK NEEDING TO BE REPLACED AND MY PICTURES OF ALL OF THE DETERIORATION. DESPITE DOING MY RESEARCH AND SEEING HOW WELL-MAINTAINED THIS TRUCK WAS, THE FRAME ITSELF HAS RUSTED BEYOND RECOGNITION AND YET, THE OTHER PARTS REMAIN RELATIVELY INTACT. THIS VEHICLE IS OTHERWISE IN EXTRAORDINARILY GOOD SHAPE AND IS AND WAS WELL-MAINTAINED. IT ONLY HAD 58,000 MILES ON IT WHEN PURCHASED AND STILL HAS LESS THAN 80,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000779June 23, 2017
STRUCTURE:BODY, STEERING, SUSPENSION
THE ENTIRE FRAME OF THE TRUCK AND EVERY COMPONENT DIRECTLY IN CONTACT WITH IT INCLUDING THE SUSPENSION IS AND HAS BEEN OXIDIZING/RUSTING/ROTTING OFF IN LAYERS SOME FRAGMENTS OF RUST SCALE FALLING OFF MEASURE 1/8" IN THICKNESS I CONTACTED TOYOTA OF NORTH AMERICA KNOWING ABOUT THE RECALLS ON THE TOYOTA TACOMA MODEL TRUCKS WITH ALOT OF DETAILED PHOTOS THEY SAID BASICALLY TOO BAD. IVE KEPT THE UNDERCARRIAGE CLEAN EVEN TRIED USING COATINGS TO SLOW THE DETERIORATION DOWN THE TRUCK HAS 122,000 MILES ON IT AND WAS VERY WELL TAKEN CARE OF THE PROBLEM IS TOYOTAS POOR QUALITY STEEL USED AND IMPROPER FACTORY COATINGS I PURCHASED THE TRUCK IN 2014 AND I GLIMPSED UNDERNEATH THE DAY I BOUGHT IT AND THOUGHT THE FRAME LOOKED GOOD THEN A FEW MONTHS GO BY AND I GO TO DO A TUNE UP AND I START SEEING HUGE RUST SCALE FALLING ALL OVER UPON FURTHER INVESTIGATION NOTICED THE PROBLEM AND HOW BAD IT WAS AS WELL AS THE REASON I DIDNT NOTICE IT AT THE DEALER WAS THEY SPRAY PAINTED THE UNDERSIDE BLACK TO HIDE THE PROBLEM, I AM A MARINE CORPS VETERAN I SERVED 2007-2011 ACTIVE DUTY EVERY PENNY I HAD SAVED UP I USED TO BUY THIS TRUCK (MY FIRST BIG PURCHASE ALL IN CASH) IVE PUT THOUSANDS INTO THIS TRUCK ALREADY REPLACING SUSPENSION COMPONENTS AND MOUNTS AND ITS BECOMING A TOTAL LOSS I CANT SELL IT TO A PRIVATE PARTY KNOWING HOW DANGEROUS IT CAN BE IF THE WRONG PART FINALLY ROTS ALL THE WAY THRU AND I CANT AFFORD A NEW VEHICLE I CAN BARELY FIND WORK WITH THE ECONOMY AND PERSONAL STRUGGLES I HAVE RELATED TO MY SERVICE, I AM BEYOND UPSET AND I PRAY SOMEONE SOMEWHERE CAN HELP ME I KNOW MY TRUCK IS NOT THE ONLY TUNDRA WITH THIS MAJOR PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000264June 20, 2017
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2007 TOYOTA TUNDRA. AFTER REPLACING THE TIRES ON THE VEHICLE, THE INDEPENDENT MECHANIC WAS UNABLE TO COMPLETELY ALIGN THE WHEELS DUE TO SEVERE RUSTING AND CORROSION OF THE SUSPENSION AND SUBFRAME. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS INFORMED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 55,000. UPDATED 0824/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000020June 19, 2017
UNKNOWN OR OTHER
FACTORY ONBOARD INTIGRATED TRAILER BREAK CONTROLLER DOES NOT WORK AS SPECIFIED. WHEN SET TO MANUAL ELECTRIC BREAKS NONE OF THE GAINE SETTINGS WORK. THE MANUAL OVERRIDE WORKS BUT NOT THE TRAIL BREAKS. IF YOU SWITCH TO ELECTRIC OVER HYDRAULIC THE BREAKS GRAB AND ARE UNSAFE. ALSO THE VEHICLE COMES STANDARD WITH A TOWING PACKAGE BUT TOWING MIRRORS ARE OPTIONAL. A VERY EXPENSIVE OPTION. WHEN INSTALLED ON THE TUNDRA PLATINUM YOU LOOSE ALL OTHER SAFETY FUNCTIONS OF THE STANDARD PLATINUM MIRRORS. YOU LOOSE THE OUTBOARD CLEARANCE LIGHTS, THE BLIND SPOT MONITOR, THE AUTOMATIC DIMING FUNCTION, THE MEMORY FUNCTION AND THE PUDDLE LAMPS. THIS NEEDS TO BE ADDRESSED WITH TOYOTA. ALL OF THESE ARE SAFETY ITEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000004June 19, 2017
SUSPENSION
I PURCHASED THIS VEHICLE LESS THEN 2 YEARS AGO UNAWARE OF THE RECALL FROM A SMALL DEALER. WHEN I WENT TO REPLACE THE SHOCKS WAS TOLD ABOUT THE RECALL. THERE IS NO WAY TO REPLACE THEM AND NOW I DON'T KNOW WHAT TO DO WITH THE TRUCK. IT'S IN GREAT SHAPE OTHER THEN THIS. CAN YOU HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000050June 19, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
VSC TRAC, VSC OFF, BRAKE, ABS LIGHTS... ALL ON, ALL AT ONCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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