Toyota Sienna Complaints

9,048 consumer complaints on file.

#609617September 8, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCKING INCONSISTENT--SLIDING DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609773September 8, 1999
SUSPENSION:FRONT:SHOCK ABSORBER
SHOCK ABSORBERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609148September 8, 1999
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
ENGINE--CAMSHAFT AND BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609173September 8, 1999
SEAT BELTS:FRONT
SEAT BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609192September 8, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
BLOWER SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711093September 8, 1999
STEERING: STEERING WHEEL/HANDLE BAR
THE VAN PULLS TO THE LEFT AND THE STEERING WHEEL DOES NOT RETURN TO A CENTERED POSITION WHEN MAKING TURNS. I FIRST REPORTED THIS TO THE DEALER 2 WEEKS AFTER I BOUGHT THE VEHICLE AND SINCE HAVE HAD IT IN THE SHOP 5 TIMES FOR THIS PROBLEM. THE TOYOTA SALESMAN ACKNOWLEDGED THAT THERE WAS A PROBLEM WITH THE CAR (SINCE I GAVE IT TO HIM TO TEST DRIVE) YET THE SERVICE DEPARTMENT HAS NOT BEEN ABLE TO FIX IT. THIS IS A DANGEROUS PROBLEM, AN ACCIDENT WAITING TO HAPPEN. I WROTE THE PRESIDENT OF TOYOTA A LETTER ABOUT AN INCIDENT 3 MONTHS AGO WHERE I ALMOST WENT INTO ON-COMING TRAFFIC BECAUSE I HAD TO PICK UP SOME CHANGE FROM THE FLOOR AND THE CAR DRIFTED TO THE LEFT. IF I DON'T KEEP A TIGHT GRIP ON THE WHEEL, IN SOME CONDITIONS, IT WILL IMMEDIATELY GO INTO THE OTHER LANE. CALLS TO TOYOTA WENT UNCONCERNED AND THE LETTER TO THE PRESIDENT OF TOYOTA WENT UNANSWERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843479August 31, 1999
STEERING:RACK AND PINION
WHEN TURNING THE STEERING WHEEL TO THE LEFT, THE STEERING WHEEL DOES NOT RETURN SMOOTHLY. THE DEALER IS REPLACING THE RACK AND PINION BECAUSE OF THE PROBLEM. DEALER REQUIRED ONE MONTH TO FIX PROPERLY.*YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845500August 20, 1999
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SON HAD POKED HEAD THROUGH SUN ROOF & IT BECAME STUCK. BELIEVES SON HAD HIT BUTTON TOO CLOSE TO SUN ROOF AS HE WAS TURNING HIS HEAD AROUND. MOTOR CAN BE HEARD RUNNING WHILE TRYING TO CLOSE. PUSHED/PULLED FROM BOTTOM TO RELEASE HEAD. SUN ROOF LOCKED IN POSITION AFTER SON'S HEAD WAS RELEASED. WENT TO START VEHICLE & SUN ROOF WENT BACK/FORTH, 4 INCHES EACH WAY. TAKING TO DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710019August 16, 1999
SUSPENSION
SINCE DAY ONE THE VEHICLE PULLED TO THE LEFT WHEN MOVING FORWARD. THE DEALER HAS TRIED REALIGNMENT/NEW TIRES. THIS GREATLY REDUCED THE PULLING BUT THE VEHICLE STILL EXHIBITS A BIAS TO STEER INTO ON COMING TRAFFIC (LEFT). A TOYOTA TECHNICIAN HAS TOLD ME THE FIX WOULD BE TO REPLACE THE REAR AXLE BEAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709922August 12, 1999
STEERING: STEERING WHEEL/HANDLE BAR
STEERING WHEEL "LOCKS" WHEN RETURNING FROM LEFT TURN WHILE ACCELERATING. REQUIRES STRONG PULL TO RETURN WHEEL TO STRAIGHT AHEAD POSITION. OCCURS INTERMITENTLY, BUT REPEATEDLY. DEALER "CAN FIND NO PROBLEM."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844771August 10, 1999
UNKNOWN OR OTHER
THE SENSTIVE SLIDING DOOR REMOTE CONTROL CAUSES THE SLIDING DOOR TO OPEN AND CLOSE UNEXPECTEDLY WHICH CAUSED PERSONAL INJURIES WHILE TAKING OUT THE GROCERIES. DEALER SAID THAT'S WAY THE CONTROL IS. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547778August 9, 1999
EXTERIOR LIGHTING:HEADLIGHTS
HEAD LIGHTS NEEDS AJUSTMENT. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708954July 22, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY WIFE WAS DRIVING ON I-5 ON OUR 1998 TOYOTA SIENNA VAN, WHEN THE BRAKES GOT LOCKED-UP AND WE STARTED SKIDDING. THE VEHICLE WENT OUT OF CONTROL AND SWERVED TO TO THE MEDIAN AND COLLIDED WITH THE CABLE DIVIDER. WE ALL SURVIVIVED BECAUSE OF THE CABLE, THE VAN IS STILL IN BODY SHOP. I AM WORRIED ABOUT THE SAFETY OF ITS BRAKE SYSTEM AND THE RELATED PARTS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#708750July 17, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
HIT ON DRIVER SIDE AT 30MPH--VAN ROLLED OVER. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#842420July 15, 1999
VISIBILITY:SUN/MOON ROOF ASSEMBLY
VEHICLE WAS RUNNING & SUN ROOF OPENED WHEN SON, 3- YEAR OLD GOT HIS HEAD STUCK. AS HE WAS TURNING AROUND, HIT THE BUTTON & SUNROOF STARTED TO CLOSE. CHILD'S HEAD GOT CAUGHT JUST ABOVE THE EARS. WAS HARD TO RELEASE. COULD HEAR SUN ROOF MOTOR RUNNING, TRIED TO CLOSE. 5 PEOPLE PUSHED & PULLED TO RELEASE CHILD'S HEAD. FINALLY CHILD'S HEAD CAME OUT. STARTED VEHICLE & SUN ROOF TRIED TO CLOSE, BUT WOULD ONLY GO BACKWARDS OR FORWARDS 4 INCHES. VEHICLE AT DEALER'S. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708516July 12, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SIDE DOOR LATCHES CONTINUE TO JAM AND RATTLE. WHEN JAMMED DOORS WILL NOT LATCH OR LOCK CAUSING SEVERE SAFETY HAZARD. AS OF YET DEALER UNABLE TO SOLVE THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708374July 8, 1999
AIR BAGS:FRONTAL
WE WERE HEADING NORTH AND THE OTHER CAR WAS HEADING SOUTH. HE DECIDED AT THE LAST MINUTE TO MAKE A LEFT HAND TURN IN FRONT OF US. WE HAD NO WHERE TO GO AND SLAMMED INTO HIS PASSENGER SIDE AND THE AIRBAGS NEVER DEPLOYED. WE WERE BOTH TAKEN TO THE HOSPITAL VIA PARAMEDICS, AND LATER RELEASED. AFTER LOOKING AT A LOT OF MINIVANS, I BOUGHT THE SIENNA BECAUSE OF THE SUPPOSED SAFETY FEATURES, AND WHEN I FELT THE AIRBAGS SHOULD HAVE DEPLOYED, THEY NEVER DID. I ALREADY HAD FIBROMYALGIA AND NOW I HAVE TO HAVE PT BECAUSE OF THE EXCESSIVE BRUISING AND SORE MUSCLES. IT AGGRAVATED THE CONDITION THAT I ALREADY HAD. VERY DISAPPOINTED IN THE PERFORMANCE OF THE AIRBAGS, OR LACK OF. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#708360July 8, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
BEGINNING AT 4,000 MILES, THIS VEHICLE HAS HAD A RECURRING, INTERMITTENT PROBLEM WITH THE POWER STEERING MECHANISM. WHEN MAKING A LEFT HAND TURN, THE STEERING LOCKS AND CONTINUES TO TURN THE VEHICLE IN A CIRCLE. IT RELEASES ONLY WHEN MANUALLY FORCED BACK TO CENTER. DURING THE COLDER, WINTER MONTHS, THIS WOULD HAPPEN 2 OR 3 TIMES A DAY IN HEAVY CITY TRAFFIC. I HAVE HAD THE POWER STEERING CHECKED BY THE DEALER ON DIFFERENT OCCASIONS. THE DEALER INSISTS THERE IS NOTHING WRONG. THE VEHICLE NOW HAS NEARLY 19.,000 MILES ON IT AND THE PROBLEM IS GETTING WORSE. ON FRIDAY, JULY 2, 1999, BECAUSE OF A LOCK UP OF THE STEERING MECHANISM, I NEARLY CAUSED AN ACCIDENT BY BEING FORCED INTO THE CROSS TRAFFIC WHICH WAS STOPPED AT AN INTERSECTION, WHILE MAKING A LEFT HAND TURN. IT HAPPENED AGAIN ON SUNDAY, JULY 4, 1999. THE POWER STEERING WAS CHECKED AGAIN BY THE DEALER ON JULY 8, 1999, WHO INSISTS THERE IS NOTHING WRONG! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838392July 7, 1999
VISIBILITY:WINDSHIELD
REFLECTION OF THE DASHBOARD IN THE WINDSHIELD CREATES A DISTORTION WHICH IMPAIRS VISIBILITY, AND COULD RESULT IN A COLLISION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839696June 14, 1999
STEERING:RACK AND PINION
WHEN MAKING A LEFT TURN VEHICLE CONTINUES TO TURN LEFT UNLESS MANUALLY TURNING STEERING BACK TO RIGHT, AND CLICKING IS HEARD. *ADJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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