Toyota Sienna Complaints

9,048 consumer complaints on file.

#10282528September 1, 2009
LATCHES/LOCKS/LINKAGES
SLIDING DOORS FROZEN SHUT EVERYDAY IN THE WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282531September 1, 2009
LATCHES/LOCKS/LINKAGES
SPOT WELD ON DOOR STRAP BROKEN FROM NORMAL DOOR CLOSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282469August 31, 2009
LATCHES/LOCKS/LINKAGES
WE HAVE A 2004 TOYOTA SIENNA. WE HAVE DISCOVERED THAT THE CABLES ON BOTH SIDES OF THE SLIDING DOORS HAVE SNAPPED OFF. WE HAVE CALLED TOYOTA ABOUT THIS ISSUE AND THEY INFORMED US THAT THE DOORS ARE NOT COVERED. WE FEEL THAT THIS IS A SAFETY ISSUE AS THE DOORS ONLY OPEN PART WAY. WE HAVE FOUND THAT THERE WAS NO RECALL ON THIS ISSUE. PLEASE LOOK INTO THIS ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282036August 28, 2009
LATCHES/LOCKS/LINKAGES
ONE MORNING MY WIFE AND I DECIDED TO TAKE THE KIDS TO THE PARK AND WENT OUT TO LOAD THE THINGS WE WOULD NEED, MY TWO AND A HALF YEAR OLD WALKED OUT WITH ME WITH HER FAVORITE BALL. I OPENED THE BACK DOOR WITH THE REMOTE AND WAITED WHILE A GATHERED EVERYTHING, BUT MY DAUGHTER RAN TOWARDS THE VAN TO PLACE HER BALL INSIDE, AND IN A SPLIT SECOND, NOTICED THE DOOR COMING DOWN VIOLENTLY ON HER. I DROPPED EVERYTHING AND YANKED HER OUT OF THE WAY BEFORE THE DOOR COULD CLOSE SO SHE STARTED CRYING BECAUSE OF THE FORCE IN WHICH I PULLED HER. I STARTED TO YELL AT MY WIFE THINKING SHE PRESSED THE BUTTON INSIDE,BUT SHE WAS NOWHERE NEAR THE CAR, OR THE REMOTE. THE DOOR HAS NOT WORKED SINCE, ANYWAY I OPEN IT, REMOTE, INSIDE BUTTON, OR MANUAL, IT JUST SLAMS DOWN HARD. VERY DANGEROUS AND SCARY TO KNOW THERE ARE ALOT MORE INDIVIDUALS WITH THIS PROBLEM FROM TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281941August 27, 2009
STRUCTURE:BODY:DOOR
WE HAVE A TOYOTA SIENNA WHOSE SLIDING DOORS ARE INOPERABLE. SIX MONTHS AGO ARE DRIVER SIDE SLIDING DOOR WOULD NOT CLOSE. WE WERE AT A STORE AND HAD TO DRIVE TO OUR MECHANIC WITH THE DOOR STUCK OPEN - NOT VERY SAFE AT ALL WITH CHILDREN IN THE CAR - TO DISABLE THE MOTOR AND UNJAM THE DOOR. IT NOW ONLY OPERATES IN A MANUAL MODE.NOW OUR PASSENGER SIDE DOOR HAD THE SAME THING HAPPEN! ONCE AGAIN, THE DOOR WOULD NOT CLOSE AND WE HAD TO FORCE IT SHUT - AND CANNOT USE THAT DOOR UNTIL IT IS FIXED. WE DO NOT FEEL SAFE HAVING CHILDREN USE THE DOORS BECAUSE NOW THEY ARE DIFFICULT TO OPEN AND CLOSE. IF THEY NEEDED TO EXIT QUICKLY - CHILDREN CANNOT OPEN THE HEAVY DOORS ON THEIR OWN. ALSO THERE IS NO LONGER THE SAFETY FEATURE OF HAVING THE DOOR NOT CLOSE IF SOMETHING OR SOMEONE IS IN ITS PATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281998August 27, 2009
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
I OWN A 2005 TOYOTA SIENNA LE WITHOUT AUTOMATIC DOORS. 1. IN THE WINTER THE DOORS FREEZE SHUT AND WILL OPEN ON THEIR OWN WHILE DRIVING ONCE THE TEMPERATURE WARMS UP. ANYTHING UNDER 38 DEGREES THIS HAPPENS. 2. THE SLIDING REAR DOORS DO NOT OPEN ABOUT 50% OF THE TIME, ONCE THE PASSENGER SIDE DOOR DID NOT OPEN FOR 4 MONTHS AND THEN STARTED WORKING AGAIN OUT OF THE BLUE. I FIND THESE GLITCHES DANGEROUS TO MY FAMILY. ESPECIALLY, WHEN THE FROZEN DOORS OPEN WHILE DRIVING OR WHEN THE SLIDING DOORS WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. WHAT IF THE CAR WAS ON FIRE OR SUBMERGED IN WATER? WE WOULD DIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281870August 26, 2009
SEAT BELTS
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE VEHICLE WAS PARKED WHEN THE CONTACT OBSERVED THE DEFECTIVE REAR CENTER SEAT BELT. THE CHILD WAS PROPERLY SECURED IN THE REAR DRIVER SIDE SEAT USING THE SEAT BELT SYSTEM. THE SEAT BELT ENTANGLED AROUND THE OCCUPANT'S NECK. THERE WAS DIFFICULTY DISENGAGING THE SEAT BELT. THE CONTACT CUT THE SEATBELT AND FREED THE OCCUPANT. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 60,628.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281692August 25, 2009
STRUCTURE
I HAVE 2004 TOYOTA SIENNA WITH 1 POWERDOOR. THE MOTOR AND CABLE ASSEMBLY IS NOW BROKEN, AND TOYOTA WILL NOT MAKE IT MANUAL. I NOW HAVE TO PAY $1,600.00 FOR A NEW ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281389August 22, 2009
TIRES, TIRES:VALVE
TOYOTA SIENNA 2005 OEM TIRE VALVE STEM CRACKED AND LEAKED AIR SLOWLY. TOYOTA DEALER REPLACED VALVE STEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281391August 22, 2009
TIRES, TIRES:VALVE
TOYOTA SIENNA 2005 OEM TIRE VALVE STEM CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281392August 22, 2009
TIRES, TIRES:VALVE
TOYOTA SIENNA 2005 OEM TIRE VALVE STEM CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281433August 22, 2009
STRUCTURE:BODY
MY DRIVER SIDE SLIDING DOOR IS INOPERABLE. THE PASSENGER SIDE SLIDING DOOR MOTOR AND CABLE FAILED A FEW YEARS AGO NOW THE DRIVER SIDE CABLE BROKE. IT HAPPENED HAS ONE OF MY CHILDREN WAS OPENING THE DOOR FROM THE INSIDE AND IT ONLY OPENED ABOUT A FOOT WIDE. NOW THE DOOR ONLY OPENS ABOUT A FOOT AND MY 3 CHILDREN HAVE TO GET OUT OF THE PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281311August 21, 2009
STRUCTURE:BODY
I AM THE 2ND OWNER OF A 2004 TOYOTA SIENNA. RECENTLY, THE PASSENGER SIDE POWER SLIDING DOOR WOULD START TO CLOSE BEFORE FULLY OPENING. THEN IT QUIT OPENING AT ALL. WHEN MANUALLY OPENED, THERE IS A CABLE THAT STICKS OUT UNDER THE REAR WINDOW. I TOOK IT TO THE LOCAL TOYOTA DEALER AND THEY SAID IT WOULD BE $1800 TO REPAIR! THEY SAID THE PART ALONE IS OVER $1000 AND THE REPAIR ISN'T COVERED UNDER MY EXTENDED WARRANTY. AFTER RESEARCHING THE PROBLEM ON THE INTERNET, I DECIDED TO FILE A COMPLAINT AS THIS SEEMS TO BE A VERY PREVALENT PROBLEM THAT TOYOTA WOULD RATHER IGNORE. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281140August 20, 2009
STRUCTURE:BODY:DOOR
OUR AUTOMATIC SLIDING DOOR WAS OPENED BUT WOULD NOT CLOSE. NO AMOUNT OF TUGGING, FINESSING, OR CURSING WOULD MAKE IT SHUT. CHILDREN WERE STRANDED IN PHOENIX HEAT IN AUGUST BECAUSE THE VEHICLE WAS UNSAFE TO DRIVE WITH A DOOR THAT COULD NOT BE CLOSED. THERE ARE MANY MENTIONS OF THIS EXACT PROBLEM ON VARIOUS BLOGS AND ALL REPORT DIFFICULTY IN GETTING TOYOTA TO OFFER A SOLUTION THAT DIDN'T COST $1-2K. ALMOST ALL OWNERS REPORTED THE "FIXED" DOORS TO HAVE FAILED IN SOME WAY AGAIN WITH DEALERS REFUSING TO COVER THE COST OF THE SECOND (OR THIRD) FIX. THE FAILURE HAD TO DO WITH THE ACTUATOR THAT UNLOCKS THE "U" SHAPED STRIKER ASSEMBLY. IT SEEMS EVIDENT THAT THE CABLE IS EITHER BREAKING, STRETCHING, OR THAT SOME SOLENOID IS NOT DOING ITS JOB. THE OUTSOME OF OUR PROBLEM WAS THAT A SECOND VEHICLE HAD TO BE OBTAINED, CHILDREN AND THEIR SEATS MOVED TO THE NEW VEHICLE AND THE VAN DRIVEN IN AN UNSAFE CONDITION BACK TO OUR HOUSE 10 MILES AWAY BECAUSE THE DEALERSHIP WAS CLOSED. TO COMPLICATE THIS, THE SIENNA WAS DOWN TO NO GASOLINE AND IT WAS THE DRIVERSIDE DOOR THAT WAS STUCK IN OPEN POSITION WHICH MADE IT IMPOSSIBLE TO PUT FUEL IN THE VEHICLE. WHAT IF THIS SAME SCENARIO HAPPENED IN THE MIDDLE OF THE DESSERT HERE AT A REST STOP IN 120-DEGREE HEAT WITH NO TOW TRUCK IN 100 MILES AND NO WAY TO DRIVE THE VAN WITH CHILDREN INSIDE? THIS IS NOT ONLY POSSIBLE, BUT LIKELY. OUR VAN HAS TWO (2) AUTOMATIC DOORS AND THIS PROBLEM HAS BEEN REPORTED BY MANY PEOPLE. LASTLY, NO ONE WHO REPORTED THE PROBLEM, REPORTED THE PROBLEM PERMANENTLY FIXED BY ANYTHING THE DEALERSHIPS WERE ABLE TO DO. FOR US, THIS FIRST INCIDENT IS PROBABLY COVERED BY WARRANTY, BUT HOW ABOUT FUTURE PROBLEMS? THE ACTUATOR ISSUE IS A DESIGN FLAW. THE FUEL DOOR BEHIND SLIDING DOOR MAKES IT AN INCONVENIENT DESIGN FLAW. THAT THIS IS ON A VEHICLE THAT TRANSPORTS CHILDREN, MAKES THE DESIGN FLAW A SERIOUS SAFETY CONCERN. AND THAT TOYOTA IS NOT ADDRESSING THE PROBLEM IN ANY SUBSTANTIAL WAY JUST PLAIN SUCKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281141August 20, 2009
STRUCTURE:BODY:DOOR
THE REAR POWER SLIDING DOOR ON MY 2006 TOYOTA SIENNA WAGON SHUT ON MY CHILD'S THUMB EVEN THOUGH IT SUPPOSEDLY HAS A MECHANISM TO PREVENT IT FROM TRAPPING BODY PARTS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10281165August 20, 2009
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHEN CLOSING THE REAR DRIVERS SIDE SLIDING DOOR IT FAILED AND WOULD NOT CLOSE. THE CONTACT HAD TO DRIVE WITH THE DOOR TIED TOGETHER BY A ROPE TO KEEP IT IN PLACE WHILE DRIVING. THE DEALER INSPECTED THE VEHICLE AND MADE THE NECESSARY REPAIRS TO CORRECT THE FAILURE AT NO COST. TWO YEARS LATER, THE DRIVERS SIDE REAR SLIDING DOOR WOULD NOT CLOSE, HOWEVER, AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO CLOSE THE DOOR AND CURRENTLY IS UNABLE TO OPEN IT. THE PASSENGER REAR SLIDING DOOR IS CURRENTLY FAILING AND IT WILL NOT CLOSE PROPERLY AND OPENED WHILE DRIVING WITHOUT WARNING. THE CONTACT WAS ADVISED THAT THE MOTOR IN THE DOOR FAILED HE WOULD BE RESPONSIBLE FOR PAYING FOR THE REPAIRS. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION PER THE MANUFACTURER INSTRUCTIONS. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281196August 20, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
DRIVING MY 2006 TOYOTA SIENNA ON A BUSY FREEWAY WITH THREE CHILDREN AGES 1, 7, & 10 WHEN THE AIR CONDITION COMPRESSOR DECIDED TO SEIZE UP CAUSING THE BELT TO BURN AND EVENTUALLY SNAP. THE BURNING BELT RESULTED IN A LITTLE SMOKE AND A FEARFUL SMELL FILLING THE CABIN. FEARING A FIRE, I WAS FORCED TO PULL OFF THE ROAD PUTTING MYSELF AND MY THREE CHILDREN IN HARMS WAY. AFTER DETERMINING THERE WAS NOT A FIRE, WE CLIMBED BACK IN THE VAN AND CONTINUED ON OUR WAY. AFTER A LITTLE RESEARCH, I'VE LEARNED THE COMPRESSOR PROBLEMS ARE NOT UNCOMMON IN TOYOTA SIENNA. IN MY CASE OUR VEHICLE HAD LESS THAN 45K MILES. SEEMS THERE ARE MANY UNSATISFIED SIENNA OWNERS WHO HAVE EXPERIENCED A SIMILAR PROBLEM, AND TOYOTA SHOULD CONSIDER RECALLING ALL VEHICLES WITH THIS AIR CONDITIONING SYSTEM. I FEEL THIS IS A MAJOR SAFETY CONCERN SINCE THE MINI-VAN IS CONSIDERED A FAMILY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280976August 19, 2009
STRUCTURE
2005 TOYOTA SIENNA PASSENGER SIDE AUTOMATIC SLIDING DOOR HAS CEASED TO FUNCTION. IT CAN NO LONGER BE OPENED EITHER MANUALLY OR AUTOMATICALLY. THIS POSES A SERIOUS SITUATION SHOULD SOMEONE NEED TO EXIT THE VEHICLE IN AN EMERGENCY. ADDITIONALLY THE DRIVER'S SIDE SLIDING DOOR IS RELUCTANT TO OPEN WITHOUT VERY SHARPLY PULLING ON THE HANDLE TO DISENGAGE THE LOCK. THIS HAS SLOWLY BEEN DETERIORATING OVER THE LAST COUPLE OF YEARS. IF THIS WERE TO FAIL THEN THERE WOULD BE NO FORM OF EGRESS FOR REAR PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280922August 18, 2009
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2006 TOYOTA SIENNA AWD. PURCHASED 12/06. HAD TO REPLACE ALL 4 RUN FLAT TIRES 3/08. ON 8/13/09 TIRE PRESSURE MONITORING SYSTEM LIGHT CAME ON. ON 8/14/09 TOOK VEHICLE TO DEALERSHIP WHICH CONFIRMED TIRE PRESSURE WAS OKAY ON ALL 4 TIRES AND LIGHT WAS TURNED OFF. ON 8/15/09 DRIVER SIDE FRONT TIRE WENT FLAT WHILE DRIVING; HOT TO TOUCH, SMELLED LIKE WAS BURNING, BUT NO FIRE. LIGHT NEVER WENT ON. VEHICLE WAS IMMEDIATELY TOWED TO DEALERSHIP. ON 8/17/09 TIRE WAS REPLACED AND PICKED UP VEHICLE ON 8/18/09 AND LIGHT WAS OFF. BY END OF DAY ON 8/18/09 LIGHT WAS BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280601August 17, 2009
STRUCTURE:BODY:DOOR
TOYOTA SIENNA 2004 LXE LIMITED ,POWER DOOR PROBLEM. THE CABLE BROKE AND DOORS ARE SHUT AND CANNOT BE OPENED FROM INSIDE OR OUTSIDE. ALSO IN THE WINTER DOORS FREEZE UP AND WILL NOT OPEN AS WELL. DRIVES SIDE DOOR RETURN ARM .. THE WELD BROKE AND CAUSES THE DOOR TO NOT CLOSE PROPERLY. THERE ARE A VERITY OF COSMETIC THINGS BUT I AM MOST CONCERNED ABOUT THE DOORS NOT BEING ABLE TO OPEN. THERE SEEMS TO BE ALOT OF TALK ABOUT THIS PROBLEM, I GUESS PEOPLE WILL HAVE TO DIE IN SOME KIND OF ACCIDENT BEFORE TOYOTA DOES ANYTHING...LORD FORBID THAT SHOULD HAPPEN. THANK FOR LISTENING. PS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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