Toyota Sienna Complaints

9,048 consumer complaints on file.

#10319465March 13, 2010
SEAT BELTS
THE SHOULDER PORTION OF DRIVER AND FRONT PASSENGER SIDE SEAT BELTS BINDS IN TOP BEZEL. WHEN THIS HAPPENS THE BELTS DO NOT PROPERLY RESTRAIN THE DRIVER AND/OR FRONT SEAT PASSENGER INCREASING THE RISK OF PERSONAL INJURY IN AN ACCIDENT. JAMS HAPPEN OCCASIONALLY AND I HAVE BEEN ABLE TO CLEAR THEM WITH MANUAL MANIPULATION OF STRAP WEBBING AT THE BEZEL. HOWEVER, REPAIR IS REQUIRED TO ASSURE CONTINUED SAFE OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318656March 12, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2006 TOYOTA SIENNA. CONSUMER MANUFACTURER DEFECT WITH FUEL TANK DESIGN. *TGW THE VEHICLE WAS MODIFIED FOR HANDICAP USE. THE DEALER MADE A CHANGE TO THE GAS TANK. HOWEVER, ANOTHER DEALER STATED THE WARRANTY HAD BEEN VOIDED. THE DEALER THAT MADE THE MODIFICATIONS, STATED THE WARRANTY SHOULD NOT HAVE BEEN VOIDED. THE CONSUMER STATED SHORTLY AFTER PURCHASING THE VEHICLE IT WOULD STALL OUT WHEN COMING TO A STOP. NONE OF THE TOYOTA DEALERSHIPS COULD FIND THE PROBLEM UNTIL RECENTLY. THE VEHICLE ALSO KICKED BACK FUEL WHEN THE CONSUMER TRIED TO FUEL AN ALMOST EMPTY TANK. THE AFTER MARKET FUEL TANK WAS NOT DESIGNED PROPERLY WITH THE EVAP CANISTER, WHICH WOULD CAUSE THE CANISTER TO FILL FUEL AND PURGE SOLENOID TO FAIL. IT MAY ALSO ACCOUNT FOR A VAPOR LOCK THAT CAUSED THE CAR NOT TO FUEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319226March 12, 2010
FUEL SYSTEM, GASOLINE
I HAVE A TOYOTA SIENNA AND I HAVE HAD MY FOOT STUCK ON THE ACCELERATOR AT LEAST THREE TIMES CAUSING A SURGE. A PAIR OF DIABETIC SHOES ISSUED BY THE VA WAS THE CAUSE. THEY WERE TENNIS TYPE SHOES WITH A DEEP TREAD. I DISCARDED THE SHOES IN CASE I HAD TO DRIVE WITH THEM ON. I WAS ABLE TO PULL LOOSE EACH TIME AND GET TO THE BRAKE. I WONDER IF THE VA SHOULD BE WARNED. ALSO WONDER IF OTHER TOYOTA PROBLEMS INVOLVE SHOE TYPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317603March 12, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
LTR FM (CA) RE DEFECTIVE MODIFIED GAS TANK DESIGN FOR A 2006 TOYOTA SIENNA VAN BY FREEDOM MOTORS OF BATTLE CREEK, MI. *TGW THE VEHICLE WAS MODIFIED FOR HANDICAP USE. THE DEALER MADE A CHANGE TO THE GAS TANK. HOWEVER, ANOTHER DEALER STATED THE WARRANTY HAD BEEN VOIDED. THE DEALER THAT MADE THE MODIFICATIONS, STATED THE WARRANTY SHOULD NOT HAVE BEEN VOIDED. THE CONSUMER STATED SHORTLY AFTER PURCHASING THE VEHICLE IT WOULD STALL OUT WHEN COMING TO A STOP. NONE OF THE TOYOTA DEALERSHIPS COULD FIND THE PROBLEM UNTIL RECENTLY. THE VEHICLE ALSO KICKED BACK FUEL WHEN THE CONSUMER TRIED TO FUEL AN ALMOST EMPTY TANK. THE AFTER MARKET FUEL TANK WAS NOT DESIGNED PROPERLY WITH THE EVAP CANISTER, WHICH WOULD CAUSE THE CANISTER TO FILL FUEL AND PURGE SOLENOID TO FAIL. IT MAY ALSO ACCOUNT FOR A VAPOR LOCK THAT CAUSED THE CAR NOT TO FUEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319274March 12, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE, STRUCTURE:BODY, STRUCTURE:FRAME AND MEMBERS
PLASTIC SHEATHING ON PASSENGER POWER DOOR, THE ONLY POWER DOOR, DRIED OUT AND CRACKED CAUSING THE CABLE WIRES TO BE EXPOSED TO THE ELEMENTS. AS A RESULT, THE WIRES OF THE CABLE BEGAN TO RUST AND FRAY AND TANGLED IN THE DOOR SO THAT IT WAS HALF OPENED AND WOULD NEITHER OPEN NOR CLOSE EVEN WITH THE POWER OFF. WE HAD TO CUT THE CABLE OFF TO GET THE TANGLED CABLE FREE OF THE DOOR SO WE COULD CLOSE IT. IT IS POOR QUALITY TO HAVE THE PLASTIC ON THE CABLE DRY OUT AND CRACK OFF SO THAT THE POWER DOOR IS UNABLE TO BE USED AS A POWER DOOR WHICH IS AN OPTION YOU HAVE TO PAY EXTRA FOR. WE ALSO HAD SMALL CHILDREN BUCKLED INTO CARSEATS AT THE TIME AND HAD WE NOT CUT THE CABLE OFF, WE COULD NOT DRIVE IT AS I SAID THE DOOR WAS STUCK HALF OPEN/HALF CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319345March 12, 2010
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 TOYOTA SIENNA. WHENEVER THE CHARCOAL CANISTER OR ANY MINOR MALFUNCTION OCCURRED IN THE VEHICLE THE TRACTION CONTROL WAS DEACTIVATED. THE TRACTION CONTROL ALSO DEACTIVATED WHEN THE FUEL CAP WAS NOT REPLACED PROPERLY ON THE FUEL TANK. THE FAILURE HAS OCCURRED SEVERAL TIMES AND THE DEALER STATED THAT THEY ARE AWARE OF THE DEFECT; YET, THEY REQUIRE THE CONTACT TO COME IN WHENEVER THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK SINCE IT RAINS IN FLORIDA AND THE TRACTION CONTROL WHEN ACTIVATED ENGAGED ITSELF TO ASSIST WITH TRACTION. THE CONTACT HAD TO REPLACE THE CHARCOAL CANISTER VALVE. THE DEALER ALSO STATED THAT THE FAILURE WAS NORMAL AND NOT A DANGER. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319357March 12, 2010
VEHICLE SPEED CONTROL
I WAS GOING DOWN AN OFF RAMP IN MY SIENNA, BRAKING GRADUALLY AS I CAME TO THE BOTTOM OF THE RAMP. THERE WAS ANOTHER CAR STOPPED ABOUT 6 FT AHEAD OF ME. I STILL HAD MY FOOT ON THE BRAKE WHEN THE ENGINE SURGED AND THE VAN LURCHED FORWARD. I STOMPED DOWN ON THE BRAKE AND THE VAN DID STOP BEFORE IT HIT THE CAR IN FRONT OF ME. I HAVE TAKEN THE VAN INTO THE LOCAL DEALER (TOYOTA OF KNOXVILLE) BUT THEY COULD FIND NO PROBLEMS. I HAVE ALSO REPORTED THE INCIDENT TO THE TOYOTA CONSUMER HOTLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318944March 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A NEW 2006 TOYOTA SIENNA VAN. FROM THE BEGINNING, THE TRANSMISSION DROPS INTO NEUTRAL AS THE VEHICLE SLOWS FOR STOPS. UPON ACCELERATION TO MOVE THROUGH A STOP SIGN OR LIGHT, THE TRANSMISSION HESITATES IN NEUTRAL, LEAVING THOSE FOLLOWING ABOUT TO REAR END THE VEHICLE. OR, IF YOU ACCELERATE, THE VEHICLE LURCHES INTO GEAR THROWING PASSENGERS FORWARD. I HAVE MENTIONED THIS PROBLEM EVERY TIME I HAVE HAD THE VEHICLE SERVICED. THE SERVICEMAN ACKNOWLEDGES THE PROBLEM, AND STATES THAT TOYOTA CLAIMS IT IS A MEANS TO SAVE THE TRANSMISSION. THE JERKING ON THE TRANSMISSION AS THE VEHICLE GOES INTO GEAR AFTER A STOP CANNOT BE GOOD FOR THE VEHICLE. THE SERVICEMAN FURTHER STATED THAT OTHER CAR MODELS MADE BY TOYOTA HAD EXPERIENCED THE SAME PROBLEM, BUT THAT A "COMPUTER PATCH" HAD BEEN MADE AVAILABLE THAT SOLVED THE PROBLEM. HE SAID THAT NO SUCH PATCH HAS BEEN MADE AVAILABLE FOR THE SIENNA VANS. MY CONCERN IS THAT I WILL END UP REAR-ENDED BECAUSE OF THE HESITATION OR THAT THE TRANSMISSION WILL FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318565March 10, 2010
SEAT BELTS
THE SEAT BELTS ON OUR 2004 TOYOTA SIENNA MINIVAN DO NOT WORK PROPERLY. APPROXIMATELY ONCE EVERY TEN TO TWELVE DAYS, THE BELTS WILL NOT RETRACT PROPERLY TO THEIR ORIGINAL POSITION. THE BELTS CURRENTLY NOT WORKING PROPERLY ARE THE DRIVER SIDE AND THE MIDDLE SEAT PASSENGER SIDE. WE HAVE TAKEN THE VEHICLE BACK TO COBB COUNTY TOYOTA IN GEORGIA FOR REPAIR. THEY CLAIM IT IS "USER ERROR," A CHARACTERIZATION I COMPLETELY REJECT. I HAVE DRIVEN SEVERAL CARS AND HAVE NEVER HAD A PROBLEM LIKE THIS. THEY HAVE MANAGED TO RETURN THE BELTS TO THEIR ORIGINAL POSITION BUT WITHIN A FEW DAYS TO A WEEK, THEY ARE IMPROPERLY WORKING AGAIN. WE ALL KNOW THAT SEAT BELTS ARE ONE OF THE MOST IMPORTANT PIECES OF SAFETY EQUIPMENT IN A VEHICLE. IF THEY DO NOT WORK PROPERLY, THE EVIDENCE IS CLEAR THAT PASSENGERS IN THAT VEHICLE ARE MUCH MORE LIKELY TO DIE. I BELIEVE THIS IS A MANUFACTURER'S DEFECT WHICH SHOULD BE REMEDIED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318564March 10, 2010
SERVICE BRAKES, HYDRAULIC
ON JANUARY 19, 2009 MY 2007 TOYOTA SIENNA FRONT ROTORS & BRAKE PADS FAILED ROUND- TRIP FROM SAN FRANCISCO TO ORANGE COUNTY. MILEAGE READ: 20,939; & AGAIN ON 01-12-2010 WHEN MILEAGE WAS 30,128. THERE WERE NO WARNING LIGHTS, OR NOTIFICATION BY MECHANIC OR SERVICE PROVIDERS AT REGULAR MAINTENANCE CHECKUPS ABOUT WEAR OR COMPROMISED ROTORS & PADS. IN ADVANCE OF EACH INCIDENT. MAINTENANCE HAD BEEN REGULARLY SCHEDULED. ON JANUARY 19, 2009 , BRAKE ROTORS FAILED SHOWING DEEPLY SCRATCHES AND WERE FUSED WITH THE PADS. ON JANUARY 12, 2010 ROTORS REQUIRED RESURFACING BUT PADS WERE OK. I CONTACTED POWER TOYOTA DEALERSHIP IN IRVINE,CA. ABOUT THESE CONCERNS; THEIR RESPONSE INDICATED A DESIGN FLAW AS THE PADS ARE OF MADE PF HARDER MATERIAL THAN ROTORS THUS WEARING ROTORS BEFORE PADS AND FUSING THE TWO METALS TOGETHER. I HAD SEVERAL RETURN CALLS FROM THEIR SPECIALIST ,A MECHANICAL ENGINEER FORMERLY WITH GM. NO SOLUTIONS WERE OFFERED AND NO FOLLOWUP RECEIVED AFTER I INQUIRED IF THE DEALER WOULD REPLACE THE MANUFACTURER'S PADS WITH SOFTER ONES(AFTERMARKET) AS A TEST. IT WAS MADE CLEAR EVEN IF AFTER-MARKET PADS WERE INSTALLED, THEY MIGHT NOT LAST MORE THAN 5-6 THOUSAND MILES. I HAVE CONCERNS THAT THE BRAKES WILL FAIL AGAIN AND CAUSE POTENTIAL INJURY AND DAMAGE TO ME OR PASSENGERS OR TO OTHERS; CERTAINLY DAMAGE ALSO MEANS REPLACEMENT OF THE ROTORS EVEN IF THE PADS DO NOT SHOW WEAR. I AM REPORTING THIS AS A FLAW IN MECHANICAL/PRODUCT DESIGN AND MANUFACTURE OF THE 2007 SIENNA; INTENTIONAL OVERSIGHT OR NOT,IT IS A LACK OF MITIGATION FOR THE BRAKE SYSTEM THAT POSES A POTENTIALLY HAZARD. I BELIEVE THE SIENNA VAN, INTENDED FOR FAMILY AND LIGHT LOADS, POSES A BRAKE RISK WHILE DRIVING AND ADDITIONAL EXPENSE AND WORRY ABOUT ROTOR/BRAKE FAILURE . IT IS CONTRARY TO THE EXPERIENCE I HAD WITH MY EARLIER 300K TOYOTA VAN (1985); MY SATISFACTION WITH IT LED ME TO PURCHASE THE 2007 SIENNA WHICH I NOW REGRET. I AM ASKING TOYOTA TO REPLACE THE BRAKE SYSTEM OR PROVIDE A NEW MODEL VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318733March 10, 2010
SERVICE BRAKES, HYDRAULIC, AIR BAGS
VEHICLE WAS A 2005 TOYOTA SIENNA VAN. VEHICLE HAS ALWAYS BEEN SERVICED BY TOYOTA DEALERS.ON 8/29/09, I HAD REAR BRAKES REPLACED BY LOCAL TOYOTA DEALER WITH 77,410 MILES ON THE VEHICLE. 10 DAYS LATER, ON 9/8/09, MY ROOMMATE WAS PICKING UP CHILDREN AT SCHOOL. DRIVING ON A 4 LANE ROAD IN TOWN GOING 35-40MPH. TWO H.S. STUDENTS ABRUPTLY STOPPED IN HER LANE. MY ROOMMATE STATED SHE APPLIED BRAKES BUT COULD TELL VEHICLE WAS NOT STOPPING OR SLOWING. RAN INTO REAR END OF A TOYOTA TACOMA P/U WHICH IN TURN REAR-ENDED A HONDA CRV. NO INJURIES IN ANY INVOLVED VEHICLE. HOWEVER, DUE TO THE EXTENT OF DAMAGE, MY SIENNA VAN WAS A TOTAL LOSS. AIRBAGS DID DEPLOY ON IMPACT. MY ROOMMATE STATED FROM THE BEGINNING THAT SHE HAD APPLIED THE BRAKE TO THE FLOOR AND THE VAN DID NOT BRAKE OR SLOW DOWN. THERE WERE NO BRAKING/SKID MARKS ON THE PAVEMENT AT AREA OF ACCIDENT. EITHER THE BRAKE SYSTEM TOTALLY FAILED OR THERE WAS FAULTY WORK DONE DURING BRAKE REPLACEMENT 10 DAYS EARLIER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10318377March 10, 2010
VEHICLE SPEED CONTROL
WHEN CAR IS STARTED EVEN IN WARM WEATHER, ENGINE RACES AND CAN GET UP TO 30 MILES PER HOUR WITHOUT DEPRESSING ACCELERATOR. SOMETIMES TAKES 15 TO 20 MINUTES TO GET TO A NORMAL IDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318376March 10, 2010
STRUCTURE
2004 TOYOTA SIENNA MINIVAN, SLIDING DOORS FREEZE SHUT ALL WINTER, MY THREE KIDS CANNOT RELY ON WHAT DOOR TO EXIT, ESPECIALLY IN AN EMERGENCY. ONE SLIDING DOOR HAS NOW STOPPED WORKING, CABLE SNAPPED AND BOLTS SHEARED, LIKELY DUE TO THE EXTRA FORCE NEEDED TO WORK THE FREQUENTLY FROZEN DOORS. PERHAPS THESE VANS SHOULD NOT BE ALLOWED IN CLIMATES UNDER 32 DEGREES. I HAVE ALREADY NEEDED TO HAVE FRONT DOORS AND REAR DOOR MECHANISM REPAIRED(RECALLS). THIS SEEMS TO BE A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318395March 10, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE THE CONTACT WAS APPROACHING A DRIVE-THROUGH WINDOW AT APPROXIMATELY 2 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO THE VEHICLE IN FRONT OF HIM. IN ORDER TO STOP THE VEHICLE FROM ACCELERATING SHE HAD TO TURN THE VEHICLE OFF. TWO PEOPLE WERE INJURED AND A POLICE REPORT WAS FILED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 42600. UPDATED 5/6/10 *CN UPDATED 06/10/10.*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10318629March 10, 2010
STEERING, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2004 TOYOTA SIENNA STEERING PROBLEM*CW THE CONSUMER STATED THE DEALER FIXED THE STEERING PROBLEM. HOWEVER, THE CONSUMER HAD TO RETURN THE VEHICLE BECAUSE THE PROBLEM RESURFACED. THE STEERING WAS NEVER THE SAME. THERE WERE TIMES WHEN THE STEERING WOULD BECOME STIFF, BUT THE PROBLEM WOULD GO AWAY ONCE THE VEHICLE WARMED UP. THE CONSUMER ALSO STATED THE CLIP THAT HOLDS THE FLOOR MAT IN PLACE COMES OFF EASILY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318411March 10, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE CONTACT WAS DRIVING 5 MPH ATTEMPTING TO PARK INTO A PARKING SPACE, THE VEHICLE HAD SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A NEARBY GATE. NO ONE WAS INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING NORMALLY. THERE WERE NO PRIOR WARNINGS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 12,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10318449March 10, 2010
VEHICLE SPEED CONTROL
I WAS DRIVING A 2001 TOYOTA SIENNA. I TURNED LEFT INTO A PARKING SPACE AND PULLED FORWARD. WHILE STILL IN DRIVE, RATHER THAN STOPPING, THE CAR CONTINUED TO ACCELERATE SLOWLY, RAN OVER A WOODEN PARKING BARRIER, AND CRASHED INTO A CONCRETE WALL A FEW FEET AWAY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10318451March 10, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE THE CONTACT WAS DRIVING AT A SPEED OF 5 MPH ATTEMPTING TO PULL INTO HIS DRIVEWAY THE VEHICLE HAD SUDDENLY SURGED FORWARD CAUSING THE CONTACT TO CRASH INTO HIS SCREEN DOOR. NO ONE WAS INJURED AND A POLICE REPORT WAS NOT FILED FOR THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THE CONTACT NOTICED PRIOR THAT HE COULD SMELL BRAKING FLUID COMING FROM THE REAR OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 30,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10317957March 9, 2010
STRUCTURE
I HAVE 2004 TOYOTA SIENNA. RECENTLY MY SLIDING DOOR CABLE COMPLETELY SNAPPED IN HALF WHEN THE DOOR WAS OPENING. THANKFULLY, I WAS HOME AND WAS ABLE TO GET THE DOOR TO SHUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317971March 9, 2010
VEHICLE SPEED CONTROL, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE DRIVER STATED THAT WHILE DRIVING 10 MPH IN AN ATTEMPT TO INCREASE SPEED, THE VEHICLE BEGAN TO HESITATE AND SURGE. THE DEALER STATED THAT THERE WAS NOTHING THEY COULD DO TO ASSIST HIM SINCE THE FAILURE WAS ELECTRICAL WHICH WAS ALSO A NORMAL FUNCTION OF THE VEHICLE. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 75,000. THE CONSUMER STATED WHEN SLOWING DOWN BETWEEN 5- 10 MPH AND THEN SPEEDING BACK UP AGAIN, THE VAN WOULD HESITATE AND THEN SURGE FORWARD TO THE POINT OF JERKING THE CONSUMERS NECK. THE VEHICLE WOULD SLOW DOWN ONCE THE ACCELERATOR WAS RELEASED. ALSO, THE DRIVERS SIDE DOOR WAS EXHIBITING A POPPING/SCRAPPING NOISE WHEN IT WAS BEING OPENED OR CLOSED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THERE WAS A RECALL REGARDING THE THINNESS OF METAL WHICH ALLOWED THE CRACKING OF THE METAL WHERE THE DOOR STOP WAS ATTACHED TO THE DOOR. UPDATED 04/21/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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