Toyota Sienna Complaints

9,048 consumer complaints on file.

#10392213March 19, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
MY 10 YEAR OLD GRANDSON COULD NOT EXIT MY 2005 TOYOTA SIENNA VAN. HE JUMPED THE SEAT AND CAME OUT THE RT FRONT DOOR. THE RT SLIDER DOOR STUCK OPEN 6 INCHES FROM THE FRAME. A METAL CABLE RUSTED THROUGH AND BROKE. THE DOOR WOULD NOT CLOSE POWER OR MANUAL. I FORCED THE DOOR CLOSED FROM THE OUTSIDE AND HAVE NOT OPENED IT SINCE. IT CAN NOT OPEN MORE THAN 6 INCHES. A RECALL TO CHECK THE SPARE TIRE RELEASE WAS DONE RECENTLY. THE DOOR CABLES ARE ALSO SUBJECTED TO SALT SPRAY IN RI. TOYOTA SERVICE VERIFIED THE COMPLAINT. IN AN EMERGENCY,.THE DOOR COULD NOT BE OPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392231March 19, 2011
STRUCTURE:FRAME AND MEMBERS
POWER PASSENGER BACK DOOR HAS CEASED TO FUNCTION. THEE IS A WAY TO TURN OFF THE POWER DOOR, BUT THE MANUAL DOOR IS TOO DIFFICULT FOR THE CHILDREN TO OPERATE, THEY MUST ENTER AND EXIT ON THE DRIVERS SIDE REAR DOOR...TOYOTA WANTS 2300 TO REPAIR! I HAD PREVIOUSLY PAID 800 TO REPAIR, BUT THEY CLAIM THAT IT'S A DIFFERENT SET OF PARTS...AND DID NOT FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392163March 18, 2011
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
A FEW MONTHS AGO A CABLE SNAPPED ON THE PASSENGER SIDE SLIDING SIDE DOORS. WITHOUT THE CABLE THE DOOR WILL NOT OPEN PROPERLY. RECENTLY, THE SAME CABLE SNAPPED ON THE DRIVER'S SIDE SLIDING SIDE DOOR. NOW THAT DOOR WILL NOT OPEN. I HAVE BEEN TOLD THAT AN ENTIRE NEW CABLE ASSEMBLY MUST BE PLACED IN EACH DOOR. WITHOUT THE SLIDING SIDE DOORS OPENING THE ONLY MEANS OF INGRESS AND EGRESS FROM THE VEHICLE IS THROUGH EITHER THE REAR HATCH OR THE FRONT DOORS. IT IS BOTH A SAFETY CONCERN AS WELL AS VERY INCONVENIENT TO NOT BE ABLE TO USE THOSE DOORS. THE SIDE SLIDING DOORS, BACK WHEN THEY STILL WORKED, WERE ALSO PRONE TO FREEZING SHUT WHENEVER IT GOT COLD OUTSIDE AND THE DOORS WOULD NOT OPEN UNLESS THEY THAWED. AGAIN, THIS MADE THE PASSENGER COMPARTMENT DIFFICULT TO ACCESS AND DANGEROUS IN CASE OF AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392183March 18, 2011
AIR BAGS:SIDE/WINDOW
2006 TOYOTA SIENNA WITH AIRBAG LIGHT FLASHING. TOYOTA HAS A BULLETIN BUT NO RECALL PERTAINING TO FAULTY SIDE CURTAIN AIRBAG CONNECTOR. REPAIR COST EST. $5000.00- SHOULDNT HAVE TO PAY THAT FOR DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390552March 17, 2011
STRUCTURE:BODY:DOOR
2005 TOYOTA SIENNA XLE DRIVER SIDE DOOR INTERIOR DOOR PANEL POPS OFF WHILE DOOR IS SHUT AND JAMS DOOR SHUT PREVENTING EXIT FROM THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390503March 17, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 5 MPH A SLIP CONTROL ALARM BEGAN TO SOUND AND THE REAR BRAKES LOCKED. DURING THE FAILURE A SLIP CONTROL LIGHT ALSO BEGAN ILLUMINATING ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS RUST DEVELOPING ON A SPINDLE NEAR THE FRONT DRIVER'S SIDE SPEED SENSOR. THE FRONT DRIVER'S SIDE SPEED SENSOR WAS REPLACED AND THE RUST WAS CLEANED FROM THE SPINDLE. THE FAILURE CONTINUED TO OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 94,900. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390355March 16, 2011
SERVICE BRAKES, HYDRAULIC
3/12/11 I WAS DRIVING AT 55 MPH ON STATE RT 104 IN COLUMBUS OHIO WHEN I HAD TO GET ON MY BRAKES HEAVILY TO AVOID HITTING A VAN THAT WAS TURNING IN FRONT OF ME, THE FOLLOWING CAR DID NOT STOP AND COLLIDED WITH ME FORCING ME INTO THE VAN IN FRONT CAUSING HEAVY DAMAGE TO THE REAR VEHICLE AND TO MINE . IMMEDIATELY DURING THE ACCIDENT MY BRAKES FAILED AND I WAS UNABLE TO AVOID HITTING THE VAN IN FRONT UNTIL I WAS ABLE TO THINK TO PUT MINE IN PARK TO STOP THE VEHICLE A FEW MINUTES LATER I TRIED MY BRAKES AGAIN AND THEY WERE O.K. I FEEL THE ANTILOCK BRAKES FAILED EITHER BECAUSE I WAS INTO THEM OR DUE TO MY VEHICLE BEING HIT SO HARD FROM THE REAR. MY VEHICLE IS A 2008 TOYOTA SIENNA VAN. THE VEHICLE THAT HIT ME WAS A 1997 HONDA CIVIC THE VEHICLE I HIT WAS A DODGE CARAVAN YEAR UNKNOWN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10390387March 16, 2011
SERVICE BRAKES, HYDRAULIC, POWER TRAIN
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK JUST AFTER THE IGNITION WAS STARTED. AFTER REPEATED ATTEMPTS, THE CONTACT WAS ABLE TO SHIFT THE VEHICLE OUT OF PARK AS THE ANTI-LOCK BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKE SWITCH AND THE ANTI LOCK BRAKING SYSTEM WERE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 97,145. UPDATED 04/15/11*LJ UPDATED 1/13/2012 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390034March 14, 2011
LATCHES/LOCKS/LINKAGES
REAR TAILGATE LATCH BROKE. BECAUSE THERE'S NO REMOTE WAY TO OPEN THE LATCH (EITHER WIRELESS OR WIRED), IT'S NECESSARY TO CLIMB INSIDE THE VEHICLE REMOVE AND DISASSEMBLE THE INTERIOR REAR-HATCH DOOR PANELING AND MANUALLY ENGAGE THE RELEASE CABLE. THIS IS THE THIRD TIME THIS HAS HAPPENED WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390080March 14, 2011
TIRES, TIRES:SIDEWALL
DRIVING VEHICLE EXITING HIGHWAY, TIRE BLEW OUT NEXT TO THE RIM, LEAVING THE RUBBER AROUND THE BEAD. THE TIRE BLEW TOWARD THE TREAD UP TO THE TREAD INSPECTION REVEALED CRACKING AROUND THE RIM ON TWO OTHER TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390119March 14, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER ADVISED THE CONTACT THAT THE AIR BAG AND HARNESS WOULD NEED TO BE REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 90,000 AND THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390128March 14, 2011
STRUCTURE:BODY:DOOR
2004 TOYOTA SIENNA: AUTOMATIC SLIDING DOOR FAILS TO OPEN OR ONLY OPENS INTERMITTENTLY. IN 2008 I SPENT OVER $1000 TO HAVE THIS EXACT PROBLEM FIXED AND IT IS HAPPENING AGAIN. THE PASSENGER SLIDING DOOR WILL NOT OPEN, WHETHER IN THE AUTOMATIC MODE OR IF CHANGED TO MANUAL. THIS NOT ONLY SHOULDN'T HAPPEN, BUT IS A SAFETY HAZARD. IF I WERE IN AN ACCIDENT AND MY KIDS WERE IN THE CAR - THEY WOULD NOT BE ABLE TO GET OUT OF THE CAR. TOYOTA HAS NOT TAKEN RESPONSIBILITY FOR THIS PROBLEM. THERE ARE OVER 500 POSTS ON EDMUNDS.COM ABOUT THE EXACT SAME PROBLEM! IT IS ABOUT TIME TO DO SOMETHING ABOUT THIS!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390154March 14, 2011
STEERING
UNIVERSAL STEERING SHAFT BINDS CAUSING POTENTIAL DRIVING HAZARD. $800 TO REPAIR, IF THIS WAS NOT MY FAMILY CAR, I WOULD HAVE CONTINUED TO OPERATE UNTIL COMPLETE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390161March 14, 2011
CHILD SEAT:LATCH CONNECTOR/CLIP, CHILD SEAT
I HAVE A RADIAN XTSL CAR SEAT THAT WILL NOT STAY TIGHTLY INSTALLED IN MY 2008 TOYOTA SIENNA WHEN INSTALLED WITH LATCH IN EITHER THE FF OR RF POSITION. I INSTALL IT CORRECTLY, BUT DUE TO THE ANGLE THE LOOSENING MECEHANISM HITS THE SEAT IT CONTINUALLY BECOMES LOOSE. I NOTICED THIS WHEN I PULLED ON THE STRAP TO TIGHTEN THE HARNESS AND THE ENTIRE SEAT LIFTED OFF MY VEHICLE SEAT. (RELATED VEHICLE INFORMATION: MODEL YEAR=2008, MAKE=TOYOTA, MODEL=SIENNA)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389813March 11, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2004 TOYOTA SIENNA XLE DRIVER'S SIDE POWER DOOR CABLE (PART OF THE MOTOR AND CLUTCH ASSEMBLY) FRAYED AND SNAPPED. TOYOTA RECOMMENDS FULL REPLACEMENT OF MOTOR AND ASSEMBLY PART AT $1200 PLUS LABOR $660. (WIRE MATERIAL COST ESTIMATED AT $20 OR LESS.) ISSUE: DESIGN DEFECT LEADING TO MATERIAL STRESS/BREAKAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389817March 11, 2011
CHILD SEAT:LATCH STRAP, CHILD SEAT
SUNSHINE RADIAN KIDS XTSL MODEL NO. 19500 CAR SEAT SERIAL NO. 111004527 LATCH SYSTEM DOES NOT REMAIN TIGHT WHEN INSTALLED IN VEHICLE LOOSENS EVERY TIME. . NO CRASH - HAVE STOPPED USING SEAT UNTIL ISSUE CAN BE RESOLVED. (RELATED VEHICLE INFORMATION: MODEL YEAR=2004, MAKE=TOYOTA, MODEL=SIENNA XLE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389850March 11, 2011
TRACTION CONTROL SYSTEM
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE TRACTION CONTROL SYSTEM ENGAGED WHILE DRIVING AT A HIGHWAY SPEED, AS A RESULT THE VEHICLE ENGAGED THE BRAKES WITHOUT ASSISTANCE. THE DEALER WAS UNABLE TO REPRODUCE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389860March 11, 2011
STRUCTURE:BODY:HATCHBACK/LIFTGATE
I HAVE A TOYOTA SIENNA 2004 LE MODEL. 2 WEEKS BACK MY BACK DOOR (HATCH BACK) STARTED CLOSING DOWN WITHOUT ANY RESISTANCE. THE BACK DOOR STRUTS HAVE STOPPED WORKING. THE BACK DOOR PRETTY MUCH FELL ON MY CHILD'S BACK. I CALLED TOYOTA BUT THEY WOULDN'T DO ANYTHING ABOUT IT. MY TOYOTA REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389871March 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT WHENEVER THE GEAR SHIFT WAS PLACED IN PARK, THE VEHICLE ROLLED FORWARD. THE DEALER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS OR RELATED WARRANTIES; HOWEVER, THERE WAS A PIECE THAT BROKE OFF THE LINKAGE WHERE THE GEAR BOX WAS LOCATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386970March 9, 2011
VEHICLE SPEED CONTROL
COMING UP TO AN INTERSECTION, CAR KEPT ACCELERATING AS I LIFTED MY FOOT OFF OF THE GAS PEDAL, HAD TO PUSH HARD ON THE BRAKE AS ENGINE CONTINUED TO REV, PLACED IN NEUTRAL, DEPRESSED GAS PEDAL A COUPLE MORE TIMES, ENGINE QUIT REVVING. DISCOVERED THAT ANCHORS FOR THE DRIVER'S SIDE FLOOR MAT HAD COME OUT OF THE CARPET AND ALLOWED THE FLOOR MAT TO CREEP UP AFFECTING THE GAS PEDAL. REMOVED THE MAT, TOOK TO LOCAL TOYOTA DEALER WHO SAID THERE WAS NO RECALL REGARDING THE SIENNA FLOOR MATS, THE DEALER REPLACED THE 2 RINGS IN THE CARPET USED TO ANCHOR AT MY COST, ONE ANCHOR BECAME DISLODGED AGAIN WITHIN A DAY. SEEMS THAT THERE IS SOME TYPE OF DEFECT IN THE ENGINEERING OF THAT RING USED TO SANDWICH/SECURE INTO THE CARPET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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