Toyota Sienna Complaints

9,048 consumer complaints on file.

#10433100October 28, 2011
AIR BAGS
THE AIRBAG INDICATOR LIGHT CAME ON IN MY 2006 TOYOTA SIENNA. I WENT ON LINE TO SEE WHAT IT COULD POSSIBLY BE. TO MY SURPRISE I READ THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE. APPARENTLY THERE IS A PROBLEM WITH THE AIRBAG THAT REQUIRES REPAIR THAT ALSO INVOLVES THE WIRING HARNESS. THE FAULT CODE IS B0111. THERE IS A SERVICE BULLETIN (TSB 0162-10) REGARDING THIS PROBLEM. THE FRUSTRATING PART FOR ME AND MANY OF THE OTHER 2006 SIENNA OWNERS WHO HAVE FILED COMPLAINTS IS THAT THIS ISSUE HAPPENS JUST AFTER THE TOYOTA RESTRAINT SYSTEM WARRANTY EXPIRES AT EITHER 60 MONTHS OR 60K MILES. MY 60 MONTHS EXPIRED EXACTLY 16 DAYS BEFORE THE LIGHT CAME ON AND NOW TOYOTA IS TELLING ME THAT MY WARRANTY IS EXPIRED AND IT MAY NOT BE COVERED. THE COST OF THE REPAIR IS BETWEEN $2000 AND $3000. THIS PROBLEM RENDERS THE AIRBAGS USELESS. I DON'T UNDERSTAND HOW THIS IS AN ONGOING PROBLEM FOR 2006 TOYOTA SIENNA OWNERS AND A SAFETY RECALL HAS NOT BEEN IMPOSED. THIS SEEMS LIKE A SYSTEMATIC FAILURE BUILT INTO THE SYSTEM TO GENERATE REPAIRS AND REVENUE. SOMETHING NEEDS TO BE DONE ABOUT THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433056October 27, 2011
STRUCTURE:BODY
DOOR STAY ON DRIVER'S DOOR: WELD ATTACHING STAY TO DOOR FAILED AND DOOR NO LONGER WILL STAY OPEN. AUTOMATIC SLIDING DOOR ON PASSENGER SIDE WILL NO LONGER OPEN OR CLOSE WITHOUT MANUAL ASSISTANCE. SLIDING DOOR ON DRIVER SIDE WILL INTERMITTANTLY NOT LOCK IN THE OPEN POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433085October 27, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I BELIEVE THERE POTENTIALLY MAY BE A SERIOUS DESIGN CONCERN WITH THE POWER DOORS. DUE TO HAVING THREE SMALL CHILDREN, I HAVE THE CHILD LOCKS ENGAGED ON THE REAR SLIDING DOORS, WHICH ALSO DISABLES THE REAR DOOR BUTTONS FROM OPENING (BUT NOT FROM CLOSING) THE POWER DOORS. THE BUTTONS IN THE FRONT OF THE VEHICLE TO OPERATE THE POWER DOORS ARE NOT AFFECTED BY THE CHILD LOCKS, BUT ARE LOCATED ON THE CENTER ROOF CONSOLE, IN EASY REACH OF A CHILD STANDING IN THE SECOND ROW. TONIGHT, IN MATTER OF SECONDS BETWEEN ME EXITING THE DRIVERS SEAT AND WALKING AROUND THE VEHICLE TO THE PASSENGER SIDE SLIDING DOOR, ONE OF MY SONS PRESSED THE BUTTON TO OPEN THE SLIDING POWER DOOR, WHILE MY DAUGHTER STARTED TO EXIT THE VEHICLE. MY THIRD CHILD THEN PRESSED A BUTTON AGAIN, CAUSING THE POWER DOOR TO SHUT ON MY DAUGHTER'S NECK. FORTUNATELY, THE SAFETY SYSTEM REVERSED THE DOOR, BUT IT INFLICTED PAIN AND TEARS AND LEFT REDNESS ON MY DAUGHTER'S NECK; THERE IS NO APPARENT LASTING INJURY, BUT I AM CONCERNED THE INJURIES COULD HAVE BEEN MUCH MORE SERIOUS. I AM ALSO CONCERNED THAT THE PLACEMENT OF FUNCTIONAL ELECTRONIC CONTROLS FOR THE REAR DOORS IN EASY REACH OF CHILDREN IN THE REAR COMPLETELY DEFEATS THE PURPOSE OF HAVING CHILD LOCKS ON THE REAR DOORS. ALSO RELATED TO THE REAR DOORS, WE HAVE REPEATEDLY EXPERIENCED THE PROBLEM REPORTED BY OTHERS OF THE POWER DOORS JAMMING IN A PARTIALLY OPEN POSITION AND HAVING TO BE SLOWLY PUSHED CLOSED MANUALLY (WITH GREAT RESISTANCE), BEFORE THEY WILL FUNCTION AGAIN NORMALLY IN EITHER POWER OR MANUAL MODE. THIS COULD BE A SAFETY CONCERN THAT COULD IMPEDE THE ABILITY TO EXIT THE VEHICLE IN AN EMERGENCY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432840October 26, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE CABLE ON THE AUTOMATIC SLIDING DOOR FRAYED AND BROKE, PREVENTING THE DOOR FROM SECURELY CLOSING. FOR THAT DAY, THE DOOR WOULD SLIDE OPEN OR SHUT DEPENDING ON HOW I DROVE AND THE ANGLE OF THE TERRAIN. THEN LATER IN THE DAY, THE DOOR WOULD NOT CLOSE AT ALL. I WAS ABLE TO SLIDE IT SHUT ABOUT HALFWAY AND THEN IT WOULD GET STUCK. I FIGURED OUT THAT THE BROKEN CABLE WAS GETTING TANGLED IN THE DOOR, PREVENTING IT FROM CLOSING SO I HAD TO CUT THE CABLE TO CLOSE THE DOOR. A LOOSE DOOR LIKE THIS IS DANGEROUS BECAUSE IT IS HEAVY AND WOULD SOMETIMES SLIDE BACK ON THE KIDS. THIS DOOR IS A VERY HEAVY DOOR AND CAN EASILY HURT SOMEONE. THE COST TO REPAIR IS PROHIBITIVE SO WE HAVE HAD TO SWITCH THE DOOR TO BE USED MANUALLY, BUT SOMETIMES IT STILL DOES NOT LOCK IN PLACE IN THE OPEN POSITION. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432901October 26, 2011
ELECTRICAL SYSTEM
AUTOMATIC SLIDING DOOR SOMETIMES WILL NOT SHUT AND REQUIRES MULTIPLE, REPEATED PUSHING OF THE DRIVER'S SLIDING DOOR BUTTON UNTIL THE DOOR SHUTS. OFTEN TIMES, I WILL HAVE TO TURN OFF THE ENGINE AND CRANK THE ENGINE AGAIN AND THEN KEEP PUSHING THE DRIVER'S SLIDING DOOR BUTTON UNTIL (IF I AM LUCKY), THE AUTOMATIC SLIDING DOOR CLOSES. THIS PROCESS CAN TAKE 10 MINUTES OR LONGER DEPENDING ON HOW MUCH TIME I HAVE WHEN THIS PROBLEM OCCURS. SOMETIMES, I WILL TURN OFF THE ENGINE AND LEAVE THE DOOR OPEN FOR AN HOUR OR SO BEFORE CRANKING THE CAR AGAIN AND PUSHING THE BUTTON TO TRY TO CLOSE THE AUTOMATIC SLIDING DOOR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432690October 25, 2011
ELECTRONIC STABILITY CONTROL (ESC)
JUST OVER 1 YEAR AGO, THE VSC WARNING INDICATOR CAME ON AND IT WAS FOUND THAT ONE OF THE STEERING SENSORS WAS BAD. I HAD IT REPLACED. TWO DAYS AGO, THE VSC WARNING LIGHT CAME ON AGAIN. FROM ALL OF THE RESEARCH THAT I HAVE DONE, THIS SEEMS TO BE A REOCCURING PROBLEM FOR TOYOTA ON THE SIENNA'S AND SEQUOIA'S. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432702October 25, 2011
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
AT APPROXIMATELY THE SAME TIME, DAYS APART, BOTH SLIDING DOORS STOPPED WORKING. THE LEFT DOOR WOULD BEEP CONTINUOUSLY INDICATING THAT IT WAS AJAR. WITH SOME GREASE AND HELP FROM A MECHANIC, THIS PROBLEM RESOLVED BUT HAS HAPPENED TWICE SINCE. TWO DAYS LATER, THE SLIDING DOOR ON THE RIGHT MADE A HORRIBLE SCRATCHING SOUND WHEN CLOSING. WHEN THE DOOR WAS OPENED A SECOND TIME, THE CABLE SNAPPED. FROM WHAT I UNDERSTAND, IT IS QUITE COSTLY TO REPAIR THIS. I LOVE MY TOYOTA, BUT I AM NOT WILLING TO SPEND UPWARDS OF $1500 TO FIX A PROBLEM THAT EVIDENTLY IS AN ISSUE WITH OTHER OWNERS OF SIENNAS. I AM HOPING THAT TOYOTA WOULD CONSIDER A RECALL AS THERE IS AN OBVIOUS FLAW IN THE DOOR MECHANISM CAUSING THE CABLE TO BREAK. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432711October 25, 2011
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
THE BACK PASSENGER SIDE DOOR OF MY TOYOTA SIENNA DOES NOT WORK PROPERLY. WHEN THE BUTTON IS PUSHED TO CLOSE OR OPEN THE DOOR, NOTHING HAPPENS. IT WILL OPEN AND CLOSE WHEN THE HANDLE IS LIFTED AND THE DOOR IS GUIDED A LITTLE ON THE TRACK. I HAVE LOOKED ONLINE AND IT SEEMS TO BE A VERY COMMON ISSUE WITH TOYOTA SIENNAS. THIS DISAPPOINTS ME AS IT IS A VERY EXPENSIVE REPAIR! I THINK A RECALL IS IN ORDER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432709October 25, 2011
VEHICLE SPEED CONTROL
I HAVE LOVED MY 2011 TOYOTA SIENNA FOR 5-6 MOS. NOW. UPON BACKING UP IN MY FLAT DRIVEWAY AREA ON 10/24/11, AT A SLOW RATE TYPICAL TO BACKING UP IN A DRIVEWAY, I FOUND MY VAN PROPELLING VERY FAST STRAIGHT BACK/IN REVERSE. THIS TOOK THE VEHICLE DOWN OVER A SLIGHT HILL OF OUR YARD INTO A LARGE PINE TREE. THE THICK SPRUCE TREE HAS A HUGE HOLE/OPENING/DAMAGED AREA AND MY ENTIRE BACK OF THE VAN IS VERY DAMAGED, ENTIRE REAR WINDOW BUSTED INTO HUNDREDS OF SMALLER PIECES, ITEMS IN THE CAR PROJECTED ONTO THE GROUND BEHIND US. THE LIFTGATE, REAR WINDOW AND BUMPER ARE VERY CAVED IN AND DAMAGED. I CAN ONLY DESCRIBE THIS AS SECONDS OF TOTAL CONFUSION, SPEED, LACK OF CONTROL, SHOCK. I'M FEELING LIKE THE VAN IS "POSSESSED", AND I WILL NOT DRIVE IT AT ALL AGAIN. I DID NOT WITNESS ANY INDICATORS OF ANY ACCELERATOR ISSUES IN THE 5-6 MOS. I'VE OWNED IT. I WOULD BE LYING IF I SAID I WAS POSITIVE I WAS STILL BACKING UP OR IF I WAS IN THE PROCESS OF PREPARING TO BRAKE AND SHIFT INTO DRIVE TO PULL FORWARD AND OUT OF MY DRIVEWAY. THIS HAPPENED SO QUICKLY FOR DOING SOMETHING AT SUCH A VERY SLOW REVERSE SPEED, THAT THE DETAILS IN THAT SECOND IT ALL CHANGED AND ACCELERATED, I CAN NOT SAY FOR SURE WHAT SPECIFICS WERE BEING DONE AT THAT VERY MOMENT OF DRASTIC CHANGE IN SPEED. I'VE ALWAYS LOVED TOYOTAS. WE'VE HAD A FEW NOW. THIS IS THE LAST ONE I WILL BUY BECAUSE I JUST CAN NOT EXPLAIN WHY OR WHAT OCCURRED TO MAKE IT GO FROM SINGLE DIGITS IN REVERSE TO VERY QUICKLY SPEEDING IN REVERSE. I'M TALKING 12 YARDS OF SPACE WHERE IT WENT FROM NORMAL, SLOW BACKING UP TO INCREDIBLY FAST, THEN IMPACT. I CAN'T SAY IF THE CAR EVEN STALLED WHEN IT STOPPED. I CAN'T RECALL IF I SHUT IF OFF. I WAS FAR MORE CONCERNED ABOUT GETTING OUT AND CHECKING ON MY 4 YEAR OLD WHO WAS LUCKILY UNHARMED IN HER 5 POINT HARNESS HIGH BACK CAR SEAT. I KNOW IT SOUNDS ODD-IT WAS MORE ODD THAN ANYONE CAN IMAGINE! *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10432737October 25, 2011
STRUCTURE:BODY
SLIDING DOORS (BOTH DRIVERS AND PASSENGER SIDES) THE CABLE ASSEMBLY HAS SNAPPED ON EACH OF THE SLIDING DOORS OF THE VEHICLE NEARLY WHIPPING MY SONS LEG AS HE ENTERED. THE DOOR THEN COULD NOT BE CLOSED, FORCING US TO DRIVE TO THE DEALERSHIP WITH THE SLIDING DOOR WIDE OPEN. I HAVE HEARD OF OTHER INSTANCES WHERE PEOPLE HAVE BEEN STUCK IN THE DOOR AS THE ASSEMBLY BROKE UPON EITHER OPENING OR CLOSING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432783October 25, 2011
STRUCTURE:BODY:DOOR
THE PASSENGER POWER SLIDING DOOR CABLE HAS BROKEN. I HAVE SEEN THIS COMPLAINT NUMEROUS TIMES ON THE INTERNET. THE REPAIR IS COSTLY SINCE THE DESIGN HAS THE CABLE AS PART OF THE MOTOR ASSEMBLY. BAD ENOUGH THAT THE DOORS STICK OFF AND ON ALL WINTER ANYTIME THE VEHICLE IS LEFT OUTDOORS (OR JUST BEING DRIVEN), BUT TO NOT MAKE THE CABLE A SERVICEABLE AND REPAIRABLE PART SEEMS AN ENGINEERING MISTAKE. EXPOSED SEALS AND CABLES ARE NOT A WELL THOUGHT DESIGN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433328October 25, 2011
ELECTRICAL SYSTEM
DRIVER-SIDE POWER SLIDING DOOR STUCK OPEN. DOOR CABLE MOTOR ASSEMBLY LOCKED-UP. DOOR WOULD NOT CLOSE. ENTIRE CABLE ASSEMBLY "FELL APART" WHEN MECHANIC REMOVED DOOR PANELS TO REPAIR. COMPLETE DOOR MOTOR ASSEMBLY FAILURE. DOOR MOTOR ASSEMBLY WAS SO DAMAGED IT HAD TO BE COMPLETELY REPLACED WITH NEW MOTOR ASSEMBLY UNIT. COST $1800 TO REPAIR. DOOR STUCK OPEN IS A SERIOUS SAFETY HAZARD FOR PASSENGERS. WHEN WILL OPPOSITE SIDE-DOOR MOTOR ASSEMBLY FAIL?? THE FAILURE OF THESE TYPE PARTS SHOULD NOT HAVE HAPPENED AT 72,300 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432501October 23, 2011
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
THE POWER SLIDING DOORS ON BOTH SIDES STOPPED WORKING. MUST OPEN AND CLOSE THE SLIDING DOORS MANUALLY. NONE OF THE OPEN BUTTONS ON THE CAR OR REMOTE RESPONDS TO OPENING THE SLIDING DOORS. JUST A BEEP IS HEARD WHEN THE KEY IS PRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432522October 23, 2011
STRUCTURE:BODY:DOOR
WE RECENTLY PURCHASED THIS VEHICLE AND ARE VERY DISAPPOINTED IN THE QUALITY OF THE POWER DOORS. AFTER OWNING IT FOR ABOUT 2 MONTHS THE DOOR JUST BROKE. THE COST TO FIX IT IS $1800.00 PLUS TAX. WE HAVE DISCOVERED THAT THIS SEEMS TO BE AN ISSUE FOR MANY OTHER TOYOTA OWNERS. IT SEEMS THAT IT IS WAS POORLY DESIGNED AND IT WOULD BE MORE THAN NICE IF TOYOTA WOULD DO A RECALL FOR THIS SITUATION. IT IS A VERY EXPENSIVE ISSUE TO FIX AND TAKES AWAY ONE OF THE NICEST FEATURES OF THE VEHICLE TO NOT HAVE THE POWER DOOR WORK. MY HOPE IS THAT WITH ALL THE COMPLAINTS OUT THERE WE CAN GET TOYOTA TO OWN UP TO THIS MISTAKE AND REIMBURSE US FOR HAVING TO FIX THIS INEVITABLE PROBLEM. THANKS FOR YOUR HELP IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432439October 22, 2011
STRUCTURE:BODY:DOOR
AFTER RETURNING FROM A SHORT DRIVE THE DRIVER-SIDE SLIDING DOOR (NOT POWERED) WILL NOT OPEN AT ALL. THE LOCK WON'T MOVE TO THE LOCKED POSITION, AND IT APPEARS TO NOT BE UNLOCKED EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432446October 22, 2011
STRUCTURE:BODY
CABLE TO DRIVERS SIDE REAR SLIDING DOOR FAILED. SLIDING DOOR (DRIVER SIDE) IS STUCK AND CANNOT BE OPENED OR CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432351October 21, 2011
STRUCTURE:BODY
THE CABLE SUPPORTING THE AUTOMATIC RIGHT SIDE PASSENGER DOOR ON MY 2006 TOYOTA SIENNA SNAPPED WHILE TRYING TO OPEN DOOR USING THE AUTOMATIC BUTTON OVER THE DRIVER SEATING AREA, NEARLY STRIKING MY CHILD AS HE WAITED TO GET IN FROM THE OUTSIDE, AT THIS TIME, THE DOOR IS PERMANENTLY SHUT AND CANNOT BE OPENED AUTOMATICALLY OR MANUALLY. THIS CAN BE A SERIOUS ISSUE IF SOMEONE SITTING IN THE RIGHT SIDE OF THE AUTOMOBILE NEEDS TO EXIT QUICKLY FOR AN EMERGENCY. THE COST TO FIX THIS SERIOUS ISSUE IS BEYOND WHAT I CAN AFFORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432289October 20, 2011
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE POWER DOOR FAILS AND WILL NOT CLOSE AUTOMATICALLY. IT SEEMS TO GET LODGED AND SUBSEQUENTLY STUCK OPEN. THE POWER MOTOR TRIES TO MOVE IT BUT FAILS AND STAYS OPEN. YOU HAVE TO LIFT AND ASSIST TO GET THE AUTOMATIC FEATURE TO ENGAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430828October 19, 2011
STRUCTURE:BODY
THE AUTOMATIC SLIDING DOOR HAS NEVER WORKED PROPERLY AFTER MULTIPLE VISITS TO MULTIPLE DEALERS. NOW IT HAS FAILED ENTIRELY AND THE DEALER CHARGED $100 SIMPLY TO CLOSE THE DOOR, WHICH IS CURRENTLY COMPLETELY INOPERABLE, INCLUDING MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430586October 18, 2011
STRUCTURE:BODY
MY 2004 TOYOTA SIENNA HAS A DEFECTIVE DRIVER'S SIDE DOOR (THE CHECK STRAP INSIDE THE DOOR BROKE OFF THE WIELD); THIS CAUSES THE DOOR TO MAKE LOUD POPPING AND CRACKING NOISES WHEN OPENED OR SHUT, THE DOOR CAN FREEZE IN CERTAIN POSITIONS AND/OR QUICKLY OPEN AT END OF SEQUENCE. TOYOTA KNEW OF HUNDREDS OF SUCH COMPLAINTS, BUT DID NOT DO A RECALL. INSTEAD THEY ALLEGEDLY EXTENDED THE WARRANTY TO 50,000 MILES. I NEVER RECEIVED ANY INFORMATION FROM TOYOTA REGARDING THE POTENTIAL PROBLEM AND IT DOESN'T APPEAR THAT TOYOTA SENT ANY OWNERS SUCH INFO. REGARDLESS, THE PROBLEM DIDN'T SURFACE IN MY VEHICLE UNTIL ABOUT 55,000 MILES AND OR AFTER 5 YEARS FROM PURCHASE. TOYOTA SHOPS CLAIM THEY HAVE TO REPLACE THE ENTIRE DOOR AT A COST OF $2,500, AND TOYOTA WILL NOT COVER THE REPAIR/REPLACEMENT. GIVEN THE COUNTLESS COMPLAINTS FROM TOYOTA SIENNA OWNERS REGARDING THE EXACT SAME PROBLEM, IT IS CLEAR THAT THIS IS A MANUFACTURER'S DEFECT. I DID NOTHING THAT WOULD HAVE CAUSED THE DAMAGE TO THE WIELD, AND THERE WAS NOTHING I COULD HAVE OR SHOULD HAVE DONE TO PREVENT THE WIELD FROM BREAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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