Toyota Sienna Complaints

9,048 consumer complaints on file.

#10481995October 23, 2012
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
OUR 2004 SIENNA'S DRIVER-SIDE MANUAL-SLIDER DOOR DOES NOT LATCH PROPERLY. 2 OF THE 3 BOLTS HAVE BECOME DETACHED. TOYOTA STATES THAT THIS IS NOT COVERED UNDER THE "REAR SLIDING DOOR LATCH ASSEMBLY" WARRANTY ENHANCEMENT NOTICE, ALTHOUGH DETACHED BOLTS AND FAILURE OF THE REAR SLIDING DOOR TO PROPERLY LATCH IS CLEARLY A LATCH ASSEMBLY ISSUE. THIS IS ALSO A SIGNIFICANT SAFETY CONCERN AS MY SON RIDES IN THAT SIDE OF THE CAR AND IF THE DOOR WOULD BECOME UNLATCHED WHILE DRIVING HE COULD BE INJURED NOT TO MENTION CAUSING AN ACCIDENT AS I (THE DRIVER) ATTEMPT TO CONTROL/ASSESS THE PROBLEM AND PROTECT MY SON IN A MOVING VEHICLE. MY "DOOR OPEN" DASH LIGHTS ARE CONSTANTLY ON AND THIS IS A DISTRACTION WHILE DRIVING NOT TO MENTION WHEN I IGNORE THE LIGHTS BECAUSE OF THIS PERSISTENT PROBLEM, I MAY BE MISSING OTHER DOOR-OPEN ISSUES. THERE ARE ONLINE POSTS OF OTHER SIENNA OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. IS IT POSSIBLE TO URGE TOYOTA TO MAKE THIS OBVIOUS "LATCHING" DEFECT COVERED UNDER THE WARRANTY ENHANCEMENT PROGRAM OR TO RECALL AFFECTED VEHICLES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481383October 22, 2012
STRUCTURE:BODY
STRUTS WILL NOT PROPERLY HOLD UP THE LIFTGATE CAUSING HEAD INJURY BY BANGING ON THE SIDE OF FOREHEAD OF THE PERSON LIFTING THE LIFTGATE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10481421October 22, 2012
STRUCTURE:BODY:DOOR
THE PASSENGER SIDE POWER SLIDING DOOR HAS JAMMED AND CANNOT BE OPENED. WE HAD TO LET OUR SON OUT OF THE CAR AT SCHOOL ON THE DRIVER SIDE AND HE WAS ALMOST HIT BY ANOTHER CAR. TOYOTA HAS KNOWN ABOUT THIS ISSUE AND HAS ISSUED AN EXTENDED WARRANTY, BUT THEY SHOULD BE COVERING ALL VEHICLES WHEN IT COMES TO CHILD RELATED ISSUES. OFFERING A LIMITED WARRANTY EXTENSION DOES NOT CURE THEIR FAILURE TO PRODUCE A SAFE VEHICLE FOR THE CONSUMER. WE HAVE ALREADY REPLACED THE PASSENGER SIDE AND NOW THE PASSENGER SIDE HAS FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481280October 21, 2012
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
REAR PASSENGER SIDE POWER SLIDING DOOR STOPS WORKING ONCE IN A WHILE. IT WON'T OPEN OR CLOSE WHEN THE POWER DOOR BUTTON IS PRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481107October 19, 2012
STRUCTURE:BODY
I AM ORIGINAL OWNER OF 2004 TOYOTA SIENNA XLE LIMITED AND BEEN ALWAYS GARAGED STARTED DEVELOPING CRACKS ON DASHBOARD ON THE DRIVER'S SIDE BY THE AC VENT AND ABOVE STEERING WHEEL. I AM CONCERNED ABOUT THIS CRACKS AS POTENTIALLY PREVENTING AIRBAGS FROM DEPLOYING PROPERLY OR MAY BE DEPLOYING PREMATURELY. *THIS IS SAFETY PROBLEM! DASHBOARD CRACKS WAS NOTICED AT 60,000 MILEAGE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THOUSANDS OWNERS OF TOYOTA SIENNA 2004 HAVE SAME PROBLEM WITH CRACKS ON DASHBOARD WITH SPREADING ALL OVER TO PASSENGER SIDE IN AIRBAG AREA- ?MANUFACTURER TOLD ME THAT I AM ONLY ONE HAVE THIS AND VAN IS OUT OF WARRANTY?. HTTP://WWW.AUTOMOTIVEFORUMS.COM/T959673-DISCUSS2004_SIENNA_CRACKED_DASHBOARD.HTML * SQUEAKING NOISE COMING FROM UNDER VAN OR MOTOR - GASKET FOR CENTER PIPE WAS REPLACED BUT PROBLEM CAME BACK AND NOW ALSO WHEN THE AIR CONDITIONING IN USE MORE NOSE -THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING THE TECHNICIAN ADVISED THE CONTACT THAT THE AIR CONDITIONING COMPRESSOR WOULD HAVE TO BE REPLACED -$1500. * THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS IS SCRATCHING THE UPPER RIGHT CORNER OF BODY WHEN CLOSING AND ITS STARTED WHEN MILEAGE WAS ONLY 9,177. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HINGES WAS REPLACED. THE SLIDING DOOR FAILURE RECURRED SHORTLY AFTER AND RECOMMENDED AGAIN TO REPLACE HINGES. ALSO POWER DOOR CABLE ASSEMBLIES DID FAIL AND WAS REPLACED I PAID FOR THE INSTALL AND REIMBURSED LATER , BUT MANUFACTURER DO NOT WANT TO REPLACE HINGES WHAT SHOULD BE PART OF POWER DOOR WARRANTY ENHANCEMENT . AGAIN THOUSANDS TOYOTA SIENNA OWNERS HAVE PROBLEM WITH SLIDING DOORS SCRATCHING UPPER CORNER WITH BODY RUST LATER AS RESULT ,TRANSMISSION LEAKS AND AC FAILURE BUT MANUFACTURER DENIED THE DEFECTS.THE APPROXIMATE CURRENT MILEAGE ON THIS IS VEHICLE 72,000.THIS IS A $38K LEMON ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480980October 18, 2012
STRUCTURE:BODY
REAR SLIDING DOOR ACTUATOR WILL NOT OPEN OR CLOSE USING REMOTE OR PILLAR DOOR SWITCH. THIS IS A TREMENDOUS SAFETY ISSUE FOR CHILDREN WHO CANNOT OPEN THE DOOR PHYSICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481008October 18, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD HAD BECOME SEVERELY CRACKED AT THE STEERING WHEEL AREA AND EXPANDED TO THE AIR BAG AREA. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY ERRONEOUSLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 30,000. UPDATED 12/11/12*LJ THE CONSUMER STATED THERE WAS A 16 INCH SPLIT GOING ACROSS THE DASHBOARD. UPDATED 12/12/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481014October 18, 2012
STRUCTURE, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
BOTH POWER SLIDING DOORS HAVE BECOME INOPERABLE. IT IS A SAFETY ISSUE BECAUSE MY CHILDREN CANNOT OPEN THE DOORS FROM THE INSIDE OF THE VEHICLE. TOYOTA WILL NOT STAND BEHIND THEIR PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480810October 17, 2012
EXTERIOR LIGHTING
DRIVERS SIDE LOW BEAM HEADLIGHT STOP WORKING. REPLACED HID BULB BUT STILL WILL NOT WORK. SWAPPED WITH PASSENGER'S SIDE TO CONFIRM THE BULB IS OK (IT IS). THERE IS A LOT OF CONDENSATION IN THE HEADLIGHT ASSEMBLY (DUE TO THE WEATHER STARTING TO COOL DOWN IN NORTHEAST). AFTER SEEING ALL THE COMPLAINTS ON THIS VERY ISSUE I AM NOW TRYING TO FIGURE OUT A NEXT STEP. THE DEALERSHIP WILL QUOTE ME THE $1K PLUS TO FIX THE HEADLIGHT ASSEMBLY (COMPLAINTS ON THIS ISSUE ARE RAMPANT ON VARIOUS SIENNA FORUMS ON THE INTERNET) SINCE THAT IS THE ROOT CAUSE OF THE PROBLEM. MY WIFE IS UPSET SINCE THIS A MAJOR SAFETY ISSUE IN THE WINTER. I WILL BE CALLING TOYOTA TO UNDERSTAND WHY THEY WILL NOT ACKNOWLEDGE A KNOWN DEFECT IN THE HEADLAMP ASSEMBLY ALLOWING CONDENSATION IN AND THE BULBS TO MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480877October 17, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN SHE WENT TO PUSH ON THE REAR DOOR LATCH, SHE NOTICED THAT THE HANDLE MELTED. THE CONTACT WAS UNABLE TO OPEN THE DOOR. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO FILED A REOPT BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. THE CURRENT MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480778October 16, 2012
STEERING, FUEL/PROPULSION SYSTEM
RACK AND PINION BELLOWS ON THE PASSENGER SIDE TORN DUE TO COMING INTO CONTACT WITH THE ADJACENT FUEL/VAPOR LINE; (OBSERVED WHILE CHANGING THE TIRE.). BELLOWS RUBS AGAINST THE FUEL/VAPOR LINE WHEN VEHICLE TURNS LEFT. VEHICLE SERVICED REGULARLY BY THE DELIVERING DEALER; DEFECT NOT REPORTED TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480168October 15, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR WINDOW FAILED AND BECAME STUCK OPEN. THE CONTACT BEGAN TO SMELL SOMETHING BURNING IN THE AREA OF THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE MASTER SWITCH BURNED OUT AND NEEDED TO BE REPLACED. THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON HER VEHICLE FOR THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10479903October 12, 2012
STRUCTURE:BODY
EVEN BEFORE 7-16-09, WITH THE MILEAGE ON MY 2004 TOYOTA SIENNA AROUND 59856, I COULD ALREADY BEGIN TO HEAR THE NOW FAMOUS CLICKING NOISE IN MY DRIVER'S SIDE DOOR POSITION LATCH. CLEARLY SERVICE REPS MUST HAVE HEARD THE NOISE AND KNOWN OF THE DANGERS OF FAILING WELDS ON THE LATCH, AND WHAT MIGHT HAPPEN IF IT BROKE COMPLETELY, SUCH AS UNCONTROLLED FULL SWING OF THE DOOR INTO PASSING TRAFFIC OR POSSIBLE DRIVER (MYSELF) FALLING OUT OF THE VEHICLE INTO TRAFFIC. ON EVERY SERVICE TRIP TO ST. AUGUSTINE TOYOTA SINCE 2008, I HAVE ASKED FOR A SAFETY INSPECTION FOR LONG TRIPS, AND NO ONE HAS MENTIONED THE WORSENING NOISE OR POTENTIAL PROBLEM WITH THE DOOR. IN THE ABSENCE OF WARNINGS FROM TOYOTA, MY SAFETY WAS COMPROMISED, FROM 2009 WHEN I BEGAN ASKING ABOUT THE INCREASING NOISE, AND AS RECENTLY AS MARCH 2012, WHEN THE CLICKING BECAME VERY ANNOYING. AT THIS POINT I LEARNED THAT TOYOTA WOULD BE HAPPY TO FIX THE PROBLEM FOR AROUND $400-$500 SINCE IT WAS NOW AFTER THEIR 5 YEAR AND 100,000 MILE WARRANTY POINTS. SO TOYOTA HAS THE STRATEGY OF "SAY-NOTHING", "DO-NOTHING", AND "LET THE BUYER BEWARE", AT THE RISK OF POSSIBLE DEATH TO LOYAL OWNERS, AND CERTAIN DAMAGE WHEN THE WELDS FAIL COMPLETELY. WHAT HAS HAPPENED TO TOYOTA? ARE THEY THAT CYNICAL ABOUT THEIR CUSTOMERS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479728October 11, 2012
STEERING
FIRST OF ALL, THIS VEHICLE HAS HAD ALL ROUTINE MAINTENANCE PERFORMED ON A TIMELY BASIS, AND IS IN VERY GOOD CONDITION. CAR WAS TAKEN IN FOR ROUTINE OIL CHANGE, AND TO HAVE A REVIEW OF A NOISE COMING FROM THE RIGHT, DRIVER'S SIDE. WAS TOLD RACK AND PINION STEERING WAS LEAKING, AND NEEDS TO BE REPLACED FOR A COST OF $1200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479804October 11, 2012
TIRES, TIRES:SIDEWALL, EQUIPMENT
FAILURE OF SIDEWALLS OF TWO BRIDGESTONE INSIGNIA SE200 215/65R16 TIRES AT 5693 MILES OF NORMAL DRIVING CONDITIONS ON 2006 TOYOTA SIENNA VAN-DOT # OB6VE224711 LOCATED ON TIRE SIDEWALL. TIRES SOLD BY MONRO SHOP # 190 IN CHRISTIANBURG, VA. SAME TIRE BRAND, MODEL AND SIZE REPLACED AT SHOP #349 IN CHESHIRE, CT AT COST OF ROAD HAZARD COVERAGE CONTRACT AT COST OF $87. 80 TO COVER ALL FOUR TIRES. I AM VERY CONCERNED THAT THE OTHER TWO TIRES PURCHASED AT THE SAME TIME WITH THE SAME DOT DESIGNATIONS MAY ALSO DEVELOP SIDEWALL BULGES AND BE THE CAUSE OF A SERIOUS ACCIDENT. IS THERE A MANUFACTURING DEFECT ON THIS TIRE THAT SHOULD BE LOOKED INTO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479515October 10, 2012
STRUCTURE:BODY, ENGINE
1. RIGHT SIDE, PASSENGERS DOOR CAN NOT OPEN (JAM). 2. TAKE THE KEY OUT COMPLETELY, BUT VEHICLE (ENGINE) STILL RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479708October 10, 2012
STRUCTURE:BODY:DOOR
SIDE DOOR STOP FUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479457October 9, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR FAILED. THE DOOR COULD NOT BE CLOSED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND LOCATED THE FAILURE A THE POWER DOOR CABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR BECAUSE THE VEHICLE WAS NOT WITHIN THE WARRANTY NINE YEAR PERIOD. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 109,659.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478680October 4, 2012
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
I AM HAVING TROUBLE WITH THE SIDE POWER SLIDING DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478682October 4, 2012
STRUCTURE:BODY
DRIVERS SIDE DOOR WELD BROKEN. TOYOTA FAMILIAR WITH PROBLEM BUT WON'T FIX. TOYOTA EXTENDED THE WARRANTY TO 5 YEARS AND 100,000 MILES BUT MINE IS OLDER THAN 5 YEARS. DOOR WELDS SHOULD NOT BREAK IN LIFE OF CAR. TOYOTA DEALERSHIP BODY SHOP SAYS THEY HAVE FIXED HUNDREDS OF THESE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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