Toyota Sienna Complaints

9,048 consumer complaints on file.

#10745572August 1, 2015
SERVICE BRAKES
I WAS DRIVING 35 MPH ON AT LEAST 4 SEPERATE OCCASSIONS WHEN MY I APPLIED MY BRAKES, THEY COMPLETELY FAILED. I TOOK IT BACK TO TOYOTA AND THEY KEPT IT FOR 10 DAYS, FLUSHED THE BRAKE LINES 4 TIMES, REPLACED THE MASTER CYLINDER, CHARGED ME $600 AND MADE ME SIGN A FORM SAYING THE VAN WAS UNSAFE TO DRIVE BECAUSE THEY HAVE NO IDEA WHAT WAS WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745294July 31, 2015
SEAT BELTS
THE THIRD-ROW CENTER SEAT BELT WAS PARTIALLY EXTENDED TO SECURE A PASSENGER WHEN IT BECAME LOCKED IN PLACE. IT WOULD NOT RETRACT OR EXTEND. THE ENTIRE SEAT BELT TENSIONER NEEDS REPLACED. THIS DEVICE IS IN THE ROOF AND EXPOSED TO EXTREME HEAT WHEN THE CAR IS PARKED IN DIRECT SUNLIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745363July 31, 2015
SERVICE BRAKES
WHILE DRIVING ON THE NYS THRUWAY WITH THE CRUISE CONTROL ACTIVATED MY VAN CAME TO AN ABRUPT STOP ON THE THRUWAY. THERE WERE NO VEHICLES IN CLOSE PROXIMITY TO MY VAN THAT WOULD HAVE ACTIVATED THE RADAR CRUISE OR THE AUTONOMOUS EMERGENCY BRAKING SYSTEM. AFTER THE ABRUPT STOP ALL THE LIGHTS ON THE DASH WERE LIT UP IE: BRAKE, ABS, PCS, SLIP INDICATOR LIGHT, AND MASTER WARNING LIGHT. WHEN I REACHED MY DESTINATION I WAS UNABLE TO OPEN THE DOORS OF MY VEHICLE. SOMEONE TRIED TO OPEN THE DOORS FROM THE OUTSIDE OF THE VEHICLE AND THEY WERE UNABLE TO OPEN THEM AS WELL. I BROUGHT IT TO THE LOCAL TOYOTA DEALER AND THEY COULD FIND NOTHING WRONG. THE ABOVE LIGHTS HAVE LIT UP ON SEVERAL OCCASIONS HOWEVER THE DEALER COULD FIND NOTHING WRONG. THERE HAS BEEN A PREVIOUS COMPLAINT FOR THE SAME BEHAVIOR ON 6/6/15 REPORTED TO TOYOTA FOR THE SAME MAKE AND MODEL AS MINE A TOYOTA SIENNA PREMIUM AND THEY HAVE NOT BEEN ABLE TO GET TOYOTA TO ACT ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745018July 30, 2015
WHEELS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. MA 10/19/2015 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744723July 29, 2015
UNKNOWN OR OTHER
DRIVING DOWN ROAD, HEARD LOUD POP, THEN SOUNDED LIKE WIND RUSTLING. STOPPED AT GAS STATION AND NOTICED THE SUNROOF HAD SHATTERED. LUCKILY, THE INSULATION PANEL WAS CLOSED AND KEPT GLASS FROM FALLING ON DRIVER AND PASSENGERS. NOTHING OUT OF THE ORDINARY HAD HAPPENED LEADING UP TO THIS EVENT. IT WAS A CLEAR, WARM DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744749July 29, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE PARKED, THE SHIFT LEVER FAILED TO SHIFT OUT OF THE PARK POSITION UNLESS THE BRAKE PEDAL WAS DEPRESSED. THE ANTI- BRAKE SYSTEM WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744237July 28, 2015
UNKNOWN OR OTHER
THE REAR HATCH HANDLE HAS COMPLETELY MELTED, AS HAVE THE INSIDE RUBBER COMPONENTS ON THE SLIDING DOORS. LOOKING ONLINE, THIS HAS HAPPENED TO MANY OTHER TOYOTA OWNERS. THIS HAS TO BE A SAFETY HAZARD - MELTING RUBBER COMPONENTS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744396July 28, 2015
STRUCTURE:BODY
WHEN OPENING THE POWER/SLIDING DOOR, PASSENGER SIDE, A WIRE SNAPPED AND THE DOOR GOT STUCK IN AN ALMOST CLOSED POSITION AND WOULD NOT BUDGE. I AM TOLD THIS IS A KNOWN PROBLEM AT TOYOTA. THE CABLE USED IS VERY THIN FOR THE LOAD IT BEARS. POOR DESIGN, WHICH APPARENTLY THEY HAVE FIXED IN LATER MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743845July 27, 2015
UNKNOWN OR OTHER, STRUCTURE:BODY
SLIDING DOOR ON THE PASSENGER SIDE STOP OPERATING SUDDENLY AS I WAS READY TO SLOWLY THROTTLE. THE POWER SLIDING DOOR WON'T OPERATE AND THE DOOR WON'T LOCK WITH MY KIDS IN IT. I STOPPED THE VEHICLE AND INVESTIGATED THE DOOR AND FOUND THE POWER SLIDING IS NOT CLOSING ON PRESSING THE POWER SWITCH. POWER SLIDING DOORS SHOULD BE DEFECT FREE FOR LIFETIME WARRANTY AND COULD RISK KIDS, ADULTS SITTING IN THE BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744012July 27, 2015
STRUCTURE:BODY
SLIDING DOOR CABLE SNAPPED. SEEMS LIKE A COMMON THEME SO I THOUGHT I SUBMIT THE SAME THING HAPPEN TO ME. THEN THE DOOR ROLLER WENT BAD LEADING TO THE DOOR COMING OFF. NOW DOOR IS INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743620July 27, 2015
STEERING, POWER TRAIN
I NOTICED A CLUNKING NOISE WHEN TURNING INTO A PARKING SPOT. IT ALSO FELT LIKE MY VAN WAS DIVING INTO THE PARKING SPOT. I TOOK MY VAN INTO TOYOTA FOR ANOTHER REASON AND WAS TOLD AT THE TIME IT WAS LEAKING AT THE RACK AND NEEDED A NEW DRIVE SHAFT AND BOOT TO THE TUNE OF 1200 DOLLARS. WE ARE STILL DEBATING WHAT TO DO AND ARE VERY DISAPPOINTED IN TOYOTA. WE PURCHASED THIS VEHICLE BASED ON TOYOTA'S REPUTATION FOR QUALITY BUT HAVE FOUND THIS VEHICLE PARTICULARLY REPAIR PRONE. WE HAVE ALREADY REPLACED THE RADIATOR, PARKING BRAKE AND HAD A VERY EXPENSIVE SERPENTINE BELT REPLACEMENT DUE TO THE FUSION OF DISSIMILAR METALS. IT SEEMS TO ME THAT TOYOTA'S ENGINEERS SHOULD HAVE UNDERSTOOD THE CONSEQUENCES OF DESIGNING A VEHICLE WITH DISSIMILAR METALS THAT COME INTO DIRECT CONTACT. WE HAVE NEVER OWNED SUCH A REPAIR PRONE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743511July 26, 2015
ELECTRONIC STABILITY CONTROL (ESC)
EVERY TIME THE SPEED OF THE CAR REACHED 33 MPH, THE VEHICLE SKID CONTROL LIGHT WOULD START FLASHING WITH A CONTINUOUS BEEPING SOUND. WHEN I CONTINUED TO DRIVE IT AND TOOK A TURN, THE CAR BRAKED AND THE STEERING WHEEL WAS NOT RESPONSIVE. A VERY DANGEROUS FEELING ON THE WINDY ROADS I LIVE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743435July 25, 2015
STRUCTURE:BODY
WHEN OPENING THE DOOR AT THE DRIVER SIDE (LEFT), A BIG POPPING SOUND CAN BE HEARD. TSB: NV003-07 DOOR CHECK POPPING NOISE THIS IS A KNOWN PROBLEM FOR ALL THE CAR MADE DURING THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743263July 24, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING AT 15 MPH, THE SLIDING DOORS ON THE DRIVER SIDE OPENED WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743285July 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED FOR CODE B0116 FAILURE. THE AIR BAG CONNECTER WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735957July 23, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING AT 70 MPH AROUND A CURVE, THE BRAKES ENGAGED INDEPENDENTLY. IN ADDITION, THE CONTACT HEARD A BEEPING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT A SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736036July 23, 2015
STRUCTURE:BODY, WHEELS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND THE SPARE TIRE CARRIER CABLE WAS LOOSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735683July 22, 2015
STRUCTURE:BODY
DRIVER'S DOOR CHECK BROKEN LOOSE FROM A SPOT WELD ON 2004 SIENNA XLE VAN. TOYOTA ISSUED A TECHNICAL SERVICE BULLETIN, NV003-07 REVISED ON IT. TOYOTA WILL ONLY FIX IT FOR 5 YEARS OR 100,000 MILES. BECAUSE IT IS A STRUCTURAL DEFECT IT SHOULD BE COVERED BY THEIR LIFETIME WARRANTY. THE REMEDY IS TO REPLACE THE ENTIRE DOOR. .. ...UPDATED 10/01/15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735712July 22, 2015
POWER TRAIN
GRINDING NOISE FROM TRANSMISSION WHEN IN LOW GEAR FROM STOP. HAD DEFECTIVE X MISSION IN TWO OTHER 2010 TOYOTA AND RETURNED UNDER LEMON LAW. QUOTE FROM INDIVIDUAL NAT TOYOTA CORPORATE OFFICE IN 2010 STATED THEY WERE INCURRING DIFFICULTIES WITH TRANSMISSIONS IN THIS VEHICLE AT THE TIME. 3 RDE SIENNA APPEARED FINE UNTIL RECENTLEY AND DISCOVERED THAT THEY STATED TRANSMISSION FAILURE AND NEEDS REPLACING. CALLED TOYOTA AND THEY CLAIM EXCEEDED WARRENTY TO BAD SO SAD. MA 10/26/2015 UPDATED 12/05/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735416July 21, 2015
STEERING, SUSPENSION
ON TURNS, THERE HAS BEEN A "CLUNK" NOISE UNDER RIGHT FRONT DRIVER SIDE. UPON BEING EXAMINED BY A LOCAL MECHANIC, I WAS INFORMED THAT THE RIGHT FRONT TIE ROD IS LOOSE AND THE RACK AND PINION BOOT IS TORN AND LEAKING. ESTIMATED COST OF REPAIR WAS $ 1000. UPON RESEARCHING THIS MATTER I HAVE DISCOVERED THAT THIS IS AN EXTREMELY COMMON OCCURRENCE. I CONTACTED TOYOTA CUSTOMER SERVICE AND WAS INFORMED THAT ALTHOUGH SEVERAL SIENNAS FALL UNDER A SERVICE CAMPAIGN TO FIX THIS ISSUE, MINE DOES NOT. THEY WERE NOT WILLING T O BUDGE ON THAT THIS IS A MANUFACTURER DEFECT. I AM UNDERSTANDING THAT THEY ISSUED A PSB009112 ON THIS ISSUE BUT NOT A FULL RECALL. I ALSO UNDERSTAND THAT THEY CHANGED DESIGN AFTER 2006 SO OBVIOUSLY A MANUFACTURER ISSUE. VERY DISAPPOINTED IN TOYOTA, AS I'VE HAD HYUNDAI AND SUBURU STAND BY MANUFACTURER DEFECTS SEVERAL TIMES EVEN WITHOUT A RECALL VIA SAFETY CAMPAIGNS. THIS SEEMS LIKE A DANGEROUS ISSUE FOR TOYOTA NOT TO BE CONCERNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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