Toyota Sienna Complaints

9,048 consumer complaints on file.

#10777950September 27, 2015
STEERING, SERVICE BRAKES, ENGINE
WHILE DRIVING DOWN A VERY STEEP NARROW UNPAVED DRIVE THE ENGINE STOPPED. ALL LIGHTS ON THE DASH REMAINED ON BATTERY LIGHT WAS ON. STEERING WAS VERY DIFFICULT AND THE BREAKS WERE STIFF. WHEN I CAME TO A STOP I RESTARTED THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776652September 25, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V429000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777777September 25, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, SERVICE BRAKES
IT STARTED A YEAR OR SO AGO THE WHILE DRIVING ON DRY ROAD ABOVE 50MILES THE VSC LIGHT WOULD LIT WITH A ALARM SOUND, THE VAN WILL AUTOMATICALLY APPLY BRAKES AND SLOW THE SIENNA. SINCE THIS WAS EXTRA VAN AND WE WERE DRIVING MOSTLY SEDANS WE HAD AND DUE TO BUSINESS I COULD NOT SPEND ANY TIME ON IT.. NOW IT HAPPENS MORE FREQUENTLY AND IT RISK OUR LIFES ON HIGHWAY. UPON SEARCHING INTERNET VARIOUS FORUMS CAME WITH WITH PROBLEMS PERTAINING ONLY TO THIS YEAR AND MODEL, PLEASE SEARCH (SUDDEN VSC ACTIVATION) AND YOU WILL FIND MULTIPLE OWNER ONLY OF 2004 COMPLAINING FOR SAME ISSUE.. IN FACT THERE ARE TO TWO TSB ARTICLES TO POINT TO THIS PROBLEM ( TSB-BR001-04 AND TSB-BR004-03) . I WOULD KINDLY REQUEST TO INVESTIGATE THE SUDDEN VSC ACTIVATION IN MIDDLE OF HIGHWAY. I HAVE SPENT MONEY TO REPLACE TIRES, ALIGMENT BALANCING TO FIND THE ISSUE IS WIDESPREAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767352September 22, 2015
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN SPEED, THE LUG NUTS FRACTURED ON ALL FOUR TIRES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767288September 22, 2015
UNKNOWN OR OTHER
RECEIVED A "WARRANTY ENHANCEMENT" LTR FROM TOYOTA IN MAY 2015 STATING THAT THEY WOULD REPLACE CRACKED DASHBOARDS OVER THE NEXT "SEVERAL MONTHS". OUR DEALER SAID THEY MAY NOT HAVE THE DASHBOARDS UNTIL END OF 2016. WAS THERE A DEADLINE AGREED UPON TO REPLACE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765950September 20, 2015
UNKNOWN OR OTHER
THE RUBBER PAD UNDER THE SWITCH THAT IS USED TO OPEN THE LIFTGATE ON THE BACK OF THE SIENNA HAS GONE SOFT AND TAR LIKE. IF I GRAB A PIECE IT PULLS RIGHT OFF LIKE CHEWING GUM. THE BLACK STAR LIKE SUBSTANCE GETS ON THE HANDS/FINGERS TOO AND IS HARD TO WASH OFF. THIS IS A VERY COMMON DEFECT (NOT NORMAL WEAR AND TEAR). TOYOTA WON'T RECALL AND MAKE IT A WARRANTY FIX. THE PART# IS 84840-08010 AND MSRP IS $58.53 PLUS LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765161September 18, 2015
TIRES
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA EQUIPPED WITH FIRESTONE TIRES, SIZE: 155/80/R17 (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764706September 17, 2015
UNKNOWN OR OTHER
MY PARENTS BOUGHT NE A 2013 TOYOTA SIENNA XLE VAN,EVER SINCE THERE'S BEEN A LOUD RATTLING IN THE REAR AN THEY HAVE TAKEN IT IN OVER 40 TIMES EVEN THE YESTERDAY AN TOYOTA OF LOUISVILLE SAID THEY CAN'T FIX IT, I'VE HEARD IT WHILE RIDING IN THE VAN IT DRIVES YOU NUTS, THEY OVER $30,000 FOR THE VAN AN ITS LOUD RIDE SOUNDS MORE LIKE YOUR ON A TRAIN .MOM SAID THIS IS HER LAST TOYOTA SHE'S BUYING USA ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763891September 15, 2015
STRUCTURE:BODY
PRESSED BUTTON TO OPEN POWER SLIDER (WITH CHILD INSIDE WAITING TO EXIT VEHICLE). WITH DOOR HALFWAY OPEN, CABLE SNAPPED AND DOOR FROZE. THE CABLE WAS EXPOSED TO THE INSIDE OF THE PASSENGER COMPARTMENT WHEN THIS OCCURRED. DOOR IS NOW INOPERABLE (EVEN MANUALLY) AFTER BEING "DIAGNOSED" WITH "BROKEN CABLE" BY DEALERSHIP. DEALERSHIP AND TOYOTA WERE SENT COMPLAINT IN WRITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763899September 15, 2015
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHEN THE FRONT DRIVER SIDE DOOR WAS OPENED, THE DOOR SWUNG WIDE OPEN AND THE HINGE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE DOOR HINGE NEEDED TO BE WELDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763970September 15, 2015
SERVICE BRAKES, UNKNOWN OR OTHER
I OPENED THE REAR DOOR AND IT WOULD NOT SHUT. I TOOK IT TO A MECHANIC THAT SENT ME TO A BODY SHOP WHO REFERRED ME TO THE DEALER. THE CENTER ASSEMBLY HINGE NEEDS TO BE REPLACED. THE DOOR CLOSED BUT HAD A CRACK AND TODAY WHEN MADE A LEFT TURN THE DOOR OPENED BY ITSELF. IMAGINE IF A CHILD WAS IN THE BACK SEAT!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763608September 14, 2015
UNKNOWN OR OTHER
ALTHOUGH TOYOTA HAS A SERVICE BULLETIN OUT ABOUT THE FAULTY REAR SLIDING DOORS' CABLE/LOCK BREAKING IT WOULD NOT COVER MINE DUE TO MILEAGE. I FEEL THAT THE FACT THAT THE DOOR WILL NOT OPEN/STAY OPEN AND SLIDES CLOSED IS A SAFETY ISSUE FOR A CHILD OR EVEN ADULT . PARTICULARLY WHEN PARKED ON A HILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763616September 14, 2015
ENGINE
THE OIL PUMP ASSEMBLY FAILED. IT WAS PARTIALLY MADE WITH A RUBBER HOSE THAT DID NOT PERFORM AS IT SHOULD. IT NEEDED TO BE REPLACED WITH A SOLID METAL PART. ALTHOUGH THERE WAS A SAFETY/SERVICE BULLETIN LISTED BY TOYOTA ON THIS PART IT COST ALMOST $1200 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763661September 14, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE LIFTGATE FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V244000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 12/03/15*LJ THE SERVICE DEALER INFORMED THE CONSUMER, THE BACK DOOR SHOCK WERE WEAK. UPDATED 12/10/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763624September 14, 2015
SUSPENSION, STEERING
THE MAIN SPRING THAT SUPPORTED THE ENTIRE FRONT OF THE CAR JUST COLLAPSED AS I WAS ABOUT TO PARK MY CAR. THANK GOD IT DID NOT HAPPEN WHILE I WAS ON THE HIGHWAY. ALTHOUGH THERE WAS A SAFETY/SERVICE BULLETIN LISTED BY TOYOTA ON THIS PART THEY WOULD NOT COVER THE REPLACEMENT COST OF ALMOST $1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763361September 13, 2015
UNKNOWN OR OTHER
THE CABLE SNAPPED AND THE DOOR WILL NOT CLOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763390September 13, 2015
UNKNOWN OR OTHER
I DON'T HAVE RECORD OF THE EXACT DATE. I TOOK MY TOYOTA 2006 SIENNA FOR A REGULAR SERVICE AT SAUVE'S AUTO REPAIR AND SERVICE IN TWO RIVERS, WI. I WAS ADVISED THAT MY SPARE TIRE CARRIER WAS RUSTED SO BAD THAT THE HAD TO REMOVE MY SPARE TIRE AND KEEP IT IN THE TRUNK OR THEY WOULD NOT ALLOW ME TO DRIVE MY VEHICLE, BECAUSE IT WAS NOT SAFE! THEY WERE AMAZED THAT IT HAD NOT FALLEN OFF YET IT WAS SO BAD. IT COULD HAVE BEEN A HAZARD IF IT HAD FALLEN OFF WHILE I WAS DRIVING BECAUSE IT COULD HAVE DONE HARM TO ANOTHER VEHICLE OR PERSON. THEY REPAIRED IT. I WAS NOT AWARE OF THE RECALL UNTIL AFTER I HAD IT FIXED. I NOTIFIED TOYOTA ABOUT THE INCIDENT AND ASKED FOR A REFUND ON THE SERVICES. THEY WOULD NOT GIVE ME MY REFUND BECAUSE I DID NOT HAVE THE ORIGINAL RECEIPT AND INVOICE. AS FAR AS I AM AWARE THEY STILL DO NOT HAVE AN AUTHORIZED PART TO REPLACE IT YET! TOYOTA CASE # 1507170610.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763148September 11, 2015
SUSPENSION, STEERING
2004 SIENNA LE: FAILURE OF DRIVER SIDE FRONT SUSPENSION SPRING IN JANUARY 2012, PASSENGER SIDE IN JANUARY 2013. EACH SPRING CRACKED CAUSING VEHICLE TO DROP WHILE IN MOTION. METAL IN CRACKED AREAS APPEARED POROUS POSSIBLY SUGGESTING FLAWS IN METAL DURING MANUFACTURE. 2013 FAILURE INCLUDED CRACK NEAR MIDDLE OF SPRING, WITH A SHARP BROKEN PIECE STICKING OUT CLOSE TO TIRE. THANKFULLY OCCURRED WHILE PARKING/AT LOW SPEED; FAILURE AT HIGH SPEED MAY HAVE RESULTED IN PUNCTURE OF TIRE/LOSS OF VEHICLE CONTROL. 2012 FAILURE INCLUDED CRACK NEAR TOP. PHOTOGRAPHS OF THE 2012 SPRING ARE AVAILABLE UPON REQUEST. VEHICLE IS IN GOOD CONDITION, WITH ONLY ~65,000 MI AT TIME OF FIRST INCIDENT. DRIVEN ON PAVED ROADS, LIGHT LOADS. BODY RUST FREE WITH MINIMAL SURFACE CORROSION OF UNPAINTED/UNDERCARRIAGE ITEMS. CONTACTED TOYOTA IN 2012, FILED CASE. WAS INFORMED SIMILAR ISSUES HAD NOT BEEN REPORTED, FAILURE WAS NOT COVERED. NOTING EXTREME HAZARD POSED BY BROKEN SPRING PUNCTURING TIRE, ENCOURAGED FURTHER EVALUATION. OBTAINED/REPLACED AT MY COST SPRING FROM LOCAL TOYOTA DEALER, HAD ALIGNED. CONTACTED TOYOTA IN 2013 REGARDING SECOND FAILURE. NOTED WAS SECOND OCCURRENCE/EXTREME HAZARD POSED BY PUNCTURING TIRE, ENCOURAGED FURTHER EVALUATION. OBTAINED REPLACEMENT/HAD ALIGNED AT MY COST. RECENTLY CONTACTED TOYOTA; NO NEW INFORMATION AVAILABLE. BROKEN SPRINGS CAN RESULT IN LOSS OF VEHICLE CONTROL AS CAN TIRE PUNCTURE. FAILURES I EXPERIENCED OCCURRED AT LOW SPEEDS; IF AT HIGHER SPEEDS, RESULTS MAY HAVE BEEN CATASTROPHIC. NOTING LIGHT USE AND EXCELLENT CONDITION OF VEHICLE AS WELL AS APPEARANCE OF THE BROKEN SPRINGS, TOYOTA PARTS STAFF AND OUTSIDE MECHANICS INDICATED THAT MANUFACTURING ISSUES MAY BE CAUSE OF FAILURES. REPLACEMENT SPRINGS INCLUDED DIFFERENT COLOR CODING; PARTS STAFF INDICATED THIS MAY CORRESPOND TO MORE RECENT PRODUCTION, SUGGESTED THAT NEW PARTS MAY BE OF BETTER QUALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762806September 10, 2015
UNKNOWN OR OTHER
DRIVER SIDE AUTOMATIC SLIDING DOOR FAILED TO OPERATE AFTER THE CABLE SNAPPED. CABLE DID NOT CAUSE INJURY BUT THIS IS A POTENTIAL HAZARD. NOW THE DOOR OPERATES IN MANUAL MODE BUT IF THE VAN IS ON AN INCLINE, THE DOOR WILL CLOSE RAPIDLY WITH SIGNIFICANT FORCE. THIS IS A DANGER TO YOUNG CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762888September 10, 2015
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
THAT WAS AROUND 2012 NEW YEAR TIME WHEN I , MY WIFE AND MY KID VISITED OUR FRIEND AT ATLANTA, GA. WE DROVE OUR VAN ON INTERSTATE HIGHWAY I-75, IN THE MIDDLE OF OUR TRIP, OUR VAN STARTED SHAKING VIGOROUSLY. I FELT THAT WAS FROM ENGINE, IT FORCED ME TO STOP ON THE SIDE OF I-75. AFTER A WHILE WE RESTARTED OUR VAN, WE COULD ONLY DRIVE FOR < 65 MILES/HOUR. ANY ACCELERATION RESULTED IN VIGOROUS SHAKING. AFTER WE CAME HOME I DROVE MY VAN TO AN AUTO SERVICE CENTER, AND WAS CHECKED. IT TURNED OUT THAT 3 IGNITION COILS, SPARK PLUGS, AND MANIFOLD GASKET HAD TO BE REPLACED. YESTERDAY (9/10/2015) THE SAME PROBLEM HAPPENED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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