Toyota Sienna Complaints

9,048 consumer complaints on file.

#10852296March 29, 2016
POWER TRAIN
THIS IS THE SECOND TIME I HAD TO REPLACE MY TRANSMISSION IN MY SIENNA. EACH TIME IT HAPPENED, I WAS ON VACATION. THE FIRST TIME I REPLACED IT WAS LESS THAN 2 YEARS AGO, APRIL 2014. THERE WAS AN ISSUE WITH THE CAR SHIFTING HARD AND HUMMING ON ACCELERATION. LUCKILY I MADE IT HOME AND WAS ABLE TO FIX IT. SPENT $1, 404.43 WHICH WAS 30% OF THE COST, TOYOTA PAID FOR 70% OF IT. NOW MARCH OF 2016, THE CAR LURCHED, WAS SMOCKING AND SLOWED DOWN WHILE I WAS ON VACATION IN THE MIDDLE OF THE ROAD. LUCKILY I WAS ABLE TO GET IT TO RIGHT OUTSIDE OF THE HOTEL ROOM. PAID TOWING TO GET THE CAR TO AN OVERNIGHT LOCATION, MIKE ERDMAN TOYOTA. UNFORTUNATELY, THEY WERE NOT ABLE TO FIX IT WITHIN THE WEEK THAT I WAS ON VACATION. I HAD TO COME HOME AND DRIVE BACK TO 224 MILES TO GET THE CAR. THIS TIME, I AM PAYING $3600.00. I SAW ANOTHER COMPLAINT SIMILAR TO MINE ON THIS SITE. UNFORTUNATELY, I WILL HAVE TO GET RID OF THE CAR BECAUSE I AM AFRAID FOR MY SAFETY. WHEN A CAR STALLS ON YOU ON THE TURNPIKE OR IN THE MIDDLE OF THE RODE, IT IS TIME TO CUT YOUR LOSES. I AM VERY DISAPPOINTED BECAUSE MY FAMILY HAVE BEEN TOYOTA OWNERS BUT WILL NOW HAVE TO LOOK FOR A NEW COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852328March 29, 2016
UNKNOWN OR OTHER
THE RIGHT SIDE SLIDING DOOR WILL NOT OPEN AUTOMATICALLY ALSO WILL NOT SHUT WHEN AUTOMATIC BUTTON IS PUSHED. I AM VERY CONCERNED THIS DOOR MAY NOT OPEN IF NEEDED OR SHUT IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851946March 28, 2016
SEAT BELTS
THE DRIVER SEAT BELT WILL NOT RETRACT CAUSING IT TO BE COMPLETELY USELESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851977March 28, 2016
STRUCTURE:BODY
THE POWER CABLES SNAPPED AND ONE SLIDING DOOR WILL NOT OPEN AT ALL, NOT EVEN MANUALLY. THE OTHER OPENS APPROXIMATELY TWELVE INCHES MANUALLY THEN SHUTS ON ITS OWN AND CANNOT BE HELP OPEN. SOMEONE CAN GET TRAPPED IN THE DOOR AS IT SHUTS AND IT DOES NOT AUTOMATICALLY RE-OPEN OR "BOUNCE" OPEN. ANY BACK SEAT PASSENGERS MUST CLIMB THROUGH THE FRONT DOORS TO GET IN OR OUT. I HAVE FILED A PREVIOUS COMPLAINT BUT ONE OF THE DOORS WOULD OPEN MANUALLY AND THAT IS NO LONGER THE CASE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10852055March 28, 2016
STEERING
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH THROUGH WATER, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS DRIVEN THROUGH STANDING WATER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851764March 26, 2016
STRUCTURE:BODY
DOOR CHECK MOUNTING POCKET WELDS BROKE AND TORN SHEET METAL. WITH THIS ASSEMBLY BROKEN THE DRIVERS WINDOW WILL ONLY OPEN 1/2 WAY WITH THE DOOR CLOSED AS THE POCKET ASSEMBLY BLOCKS THE WINDOW FROM OPENING ALL THE WAY. SO I UNDERSTAND THIS IS A KNOWN PROBLEM WITH TOYOTA FROM 2004-2007. IF SOMETHING WOULD HAPPEN THAT REQUIRED VEHICLE EVACUATION THRU THE DRIVERS WINDOW IT WOULD BE IMPOSSIBLE WHEN THE WINDOW DOES NOT FULLY OPEN BECAUSE OF A KNOWN DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851472March 24, 2016
ELECTRONIC STABILITY CONTROL (ESC)
ON MARCH 15, 2016, THE VEHICLE STABILITY CONTROL ON MY 2005 TOYOTA SIENNA XLE ACTIVATED SUDDENLY AND FOR NO REASON. I WAS IN A LEFT TURN MERGING LANE FROM ONE MAJOR HIGHWAY TO A BUSY INTERSTATE. I WAS GOING ABOUT 50 MPH WHEN IT ACTIVATED. THE ACTIVATION CAUSED MY CAR TO RAPIDLY DECELERATE FROM 50 MPH TO 20 MPH IN A MATTER OF 3 SECONDS AND CAUSED MY WIFE AND I TO LURCH FORWARD. VSC ALSO CAUSED MY VEHICLE TO SWERVE SHARPLY TO THE RIGHT. I HAD IMMEDIATELY LOST CONTROL! THIS PUT ME AND MY FAMILY IN MORTAL DANGER ALONG WITH THE OCCUPANTS OF VEHICLES AROUND US. THEY WERE COMPLETELY UNPREPARED FOR MY SUDDEN AND UNWARRANTED STOP! I BELIEVE TOYOTA HAS SOLD A VEHICLE THAT HAS A HARDWARE AND/OR SOFTWARE ERROR IN IT THAT CAN RESULT IN FATAL INJURIES TO THE DRIVER, PASSENGERS AND OCCUPANTS OF SURROUNDING VEHICLES. THIS IS WHY I BELIEVE THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION SHOULD REQUIRE TOYOTA TO ISSUE A SAFETY RECALL THAT PERMANENTLY ELIMINATES THIS PROBLEM FOR TOYOTA OWNERS LIKE ME. (AS BACKGROUND, I DID SOME INTERNET RESEARCH TO SEE IF OTHERS HAVE EXPERIENCED THIS. I'VE ATTACHED MY FINDINGS OF 23 IDENTICAL INCIDENTS EXPERIENCED BY SIENNA OWNERS. I STOPPED AT 23 - THERE WERE MORE.) I BELIEVE THIS SITUATION IS FAR MORE SERIOUS THAN YOUR RECENT RECALL OF THE TOYOTA SHIFT LEVER ASSEMBLY TO PREVENT AN ACCIDENTAL ROLL AWAY. (NHTSA CAMPAIGN NUMBER: 13V429000). IN OUR CASE WE ARE DRIVING AT HIGHWAY SPEEDS WHEN WITHOUT WARNING THE CAR SUDDENLY SLAMS ON THE BRAKES AND VEERS TO THE RIGHT. I BELIEVE THIS CALLS FOR YOUR IMMEDIATE ACTION. PERSONALLY, I THINK THIS IS JUST AS SERIOUS AS A CAR GOING DOWN THE HIGHWAY THAT SUDDENLY BURSTS INTO FLAMES. I KNOW YOU WOULD ISSUE A RECALL TO THAT CAR COMPANY AND I BELIEVE YOU SHOULD ISSUE A SIMILAR RECALL TO TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851403March 24, 2016
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE PASSENGER SIDE REAR SLIDING DOOR AUTOMATICALLY, IT WOULD NOT OPEN. THE DOOR HAD TO BE OPENED MANUALLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850213March 17, 2016
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STABILITY CONTROL WARNING LIGHT AND TRAC WARNING LIGHT ILLUMINATED INTERMITTENTLY. AS A RESULT, THE VEHICLE DECELERATED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850313March 17, 2016
UNKNOWN OR OTHER
THE SLIDING DOOR INTERMITTENTLY CLOSES ABOUT 2/3 OF THE WAY, BEEPS, AND THEN OPENS AGAIN. IT PROBABLY HAPPENS 3/4 OF THE TIME. IT CURRENTLY HAS NO ISSUE OPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849963March 16, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT DUE TO HIS WIFE'S RECENT WEIGHT LESS, THE FRONT PASSENGER AIR BAG SENSOR DID NOT RECOGNIZE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. UPDATED 05/10/16*LJ UPDATED 05/10/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850043March 16, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR CABLE FRACTURED AND CAUSED THE DOOR NOT TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CABLE CONNECTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850104March 16, 2016
AIR BAGS
AIRBAG WARNING LIGHT ON INTERMITTENTLY SOMETIMES DAYS OTHER TIMES MONTHS. NOTED NUMEROUS COMPLAINTS ON THE INTERNET FROM OTHER TOYOTA OWNERS DEALER SQUAWKS THE WIRING HARNESS AND AIRBAG. VERY UNRELIABLE SAFETY PROTECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849526March 15, 2016
VEHICLE SPEED CONTROL
2007 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN UNINTENDED ACCELERATION. *SMD THE CONSUMER STATED HE SHIFTED FROM REVERSE TO DRIVE, THE VEHICLE SUDDENLY TOOK OFF AT HIGH SPEED. AS THE CONSUMER TRIED TO STEER THE VEHICLE, HE HIT ANOTHER VEHICLE. THE CONSUMER STATED THE FLOOR MAT WAS SECURELY POSITIONED AND THERE WAS NO WAY, IT COULD HAVE INTERFERED WITH THE ACCELERATOR PEDAL. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10849531March 15, 2016
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2007 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD AND BACK DOOR LATCH HAS BECOME STICKY/ MELTING. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849673March 14, 2016
STRUCTURE:BODY
RELEASE LEVER MECHANISM TO OPEN THE HOOD IS NOT FUNCTIONING. THERE IS NO TENSION OR RELEASE. THE HOOD OF THE 2006 TOYOTA MINI-VAN CE CAN'T BE OPENED. VEHICLE IS SUBJECT TO WISCONSIN WINTER WEATHER CONDITIONS. CORROSION, SALT MIGHT BE A FACTOR. UNABLE TO CHECK THE INSIDE OF THE ENGINE OR CHANGE THE OIL, BELT, ETC. HOOD IS IN PERMANENTLY LOCKED, IN A CLOSED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846305March 13, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE SPEEDOMETER & TACHOMETER ON THE MODEL HAS A DARK BACKGROUND WITH SMALL NUMBERS AND DOESN'T ILLUMINATE IN THE AUTO POSITION. IF THE SUN IS BRIGHT WITH GLARE OFF OTHER VEHICLES AND YOU HAVE TO WEAR SUN GLASSES THEY ILLUMINATE BUT THE ARE EITHER DIFFICULT TO SEE OR IMPOSSIBLE. THIS IS A SAFETY CONCERN, IN MY OPINION, WHILE YOU VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846146March 11, 2016
ENGINE, STEERING
MY CAR HAS THE EXACT SYMPTOMS FOR A RECALL INVOLVING A CRANKSHAFT PULLEY, YET MY VIN IS APPARENTLY NOT INVOLVED WITH THAT RECALL. MY ENGINE MODEL 3MZ-FE IS INVOLVED WITH THE RECALL YET TOYOTA SERVICE DEALERSHIPS AND TOYOTA CUSTOMER EXPERIENCE BOTH SAY IT ISN'T. CURRENTLY MY CAR IS NOT SAFE TO DRIVE ACCORDING TO THE SERVICE DEALERSHIP AND A FEE OF ROUGHLY $800 AWAITS ME. I DO NOT UNDERSTAND HOW MY MAKE, MODEL, MODEL YEAR, ENGINE MODEL, CAN ALL BE RELATED TO A CERTAIN RECALL, AND YET BE TOLD THAT MY CAR DOES NOT QUALIFY FOR THAT RECALL. I'VE BEEN A LOYAL TOYOTA CUSTOMER FOR YEARS RECOMMENDING FRIENDS AND FAMILY. EXTREMELY DISAPPOINTED, AND MOST LIKELY WON'T PURCHASE ANOTHER TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846223March 11, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
SLIDING DOOR ON OUR 2008 SIENNA STOPPED OPENING OR CLOSING. WE CAN NOT GET IN OUR GET OUT OFF THE CAR ON DRIVER SIDE. WE ARE GLAD IT HAPPENED ON PARKED POSITION. IT IS NOT WORKING ELECTRICAL OR MANUAL MODE. TOYOTA IS ASKING ABOUT $1600-3000 FOR REPAIR. WE ARE TRYING TO USE THE VAN WITH ONE SLIDING DOOR AND IT IS NOR PRACTICAL OR SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845954March 10, 2016
STRUCTURE:BODY
THE FRONT DOOR CHECK HAS COME LOOSE AND "POPS" WHEN OPENING/CLOSING. THIS RESULTS IN THE DOOR SWINGING SHUT WITHOUT WARNING AND COULD EASILY CAUSE PHYSICAL HARM TO AN ADULT AND SEVERE HARM TO A SMALLER CHILD. TOYOTA ISSUED A SEVERELY LIMITED "TECHNICAL SERVICE BULLETIN" THAT ONLY EXTENDED COVERAGE FOR THIS DEFECT TO 5 YEARS/100,000 (WHICHEVER CAME FIRST). HOWEVER, THE AVERAGE PERSON DOES NOT DRIVE 20,000 MILES PER YEAR SO THE PROBLEM IS NOW SHOWING UP EN MASSE AND TOYOTA IS REFUSING TO FIX THE KNOWN ISSUE. MY 2004 SIENNA STARTED SHOWING SIGNS OF THIS DEFECT BEFORE IT REACHED 100,000 MILES RECENTLY BUT BECAUSE IT WAS BEYOND 5 YEARS THEY HAVE REFUSED TO ADDRESS THIS SAFETY/PERFORMANCE ISSUE THAT HAS BEEN PREVIOUSLY ACKNOWLEDGED BY TOYOTA TO AFFECT AS MANY AS 600,000 VEHICLES. UNLIKE NUMEROUS OTHER TECHNICAL AND SAFETY ISSUES TOYOTA HAS RECALLED ON THIS SAME RANGE OF SIENNAS THIS DEFECT WAS PURPOSEFULLY LISTED AS A "TECHNICAL SERVICE BULLETIN" WITH A SEVERELY LIMITED EXTENSION WITH THE KNOWLEDGE THAT THE VAST MAJORITY OF OWNERS WOULD BE BEYOND THE EXTENSION BEFORE THEY BEGAN EXPERIENCING THE PROBLEM. THERE ARE NUMEROUS REPORTS OF DOORS GETTING STUCK, FALLING OPEN, SWINGING SHUT UNEXPECTEDLY AS A RESULT OF THIS ISSUE AND SHOULD BE CORRECTED BY TOYOTA UNDER A FULL RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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