Toyota Sienna Complaints

9,048 consumer complaints on file.

#10871899June 1, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
ON NUMEROUS OCCASIONS, WE HAVE HAD THE VSC INDICATOR LIGHT TURN ON WHILE DRIVING ON DRY PAVEMENT WHILE ON THE HIGHWAY, WHICH CAUSED THE CAR TO APPLY THE BRAKES AND ALSO SWERVE. OUR CAR IS AWD SO THE FIRST TIME IT HAPPENED, WE THOUGHT THERE MUST HAVE BEEN BLACK ICE ON THE ROAD (EVEN THOUGH THE ROAD APPEARED DRY). IT FIRST HAPPENED ABOUT THREE YEARS AGO, ALTHOUGH IT IS HAPPENING MORE FREQUENTLY NOW. WE DROVE HOME YESTERDAY THROUGH THE MOUNTAINS AND IT HAPPENED FOUR TIMES ON OUR TWO HOUR DRIVE. IT MOSTLY HAPPENS WHILE GOING DOWNHILL FOR US, AND HAS HAPPENED AT SPEEDS OF 70 MPH - 30 MPH. IT HAS HAPPENED WHILE TURNING (BOTH DIRECTIONS) AND GOING STRAIGHT. IT IS VERY SCARY FOR BOTH MY WIFE AND I, AND I FEEL UNSAFE WITH HER DRIVING OUR CAR WITH OUR FOUR CHILDREN. WE'VE TAKEN IT TO THE DEALERSHIP AND THEY WANT TO CHARGE US LOTS OF MONEY TO TRY TO FIX WHAT THEY "THINK" THE PROBLEM IS. I HAVE SPOKEN WITH OTHER SIENNA OWNERS WHO HAVE EXPERIENCED THE SAME FRIGHTENING EXPERIENCE SO KNOW IT IS NOT JUST OUR CAR, DRIVING, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871565May 31, 2016
VISIBILITY/WIPER
BOUGHT THE CAR, NEW, A LITTLE OVER A MONTH AGO. 3 MILES ON THE ODOMETER AT THE TIME OF PURCHASE. HAVE DRIVEN THE CAR UNDER 800 MILES. CAR HAS BEEN COVERED, IN OUR DRIVEWAY, SINCE MAY 20TH. CAME OUT YESTERDAY (MAY 30TH) TO MOVE IT. UNCOVERED IT AND FOUND THE CRACK ALONG THE LOWER SECTION OF THE WINDSHIELD. IT WAS NOT THERE WHEN I COVERED IT ON THE 20TH. THERE IS NO EVIDENCE OF "CHIP OR DAMAGE" JUST THE CRACK (WHICH WAS NOT THERE WHEN THE CAR WAS COVERED). CAR WAS STATIONARY, IN OUR DRIVEWAY ON A PRIVATE, GATED STREET, COVERED. CONCERNED THAT THERE IS A FAULTY DESIGN ISSUE AND THAT WILL HAPPEN AGAIN. SCARES ME TO THINK IT COULD HAPPEN WHEN I'M DRIVING WITH OTHERS IN THE CAR. TOYOTA IS NOT TAKING RESPONSIBILITY. THEY HAVE TOLD ME TO BRING IT IN FOR "EVALUATION". THE DEALERSHIP IS 45 MINUTES AWAY, AND I DO NOT THINK IT IS SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871577May 31, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. WHILE DRIVING VARIOUS SPEEDS, THE ABS SEIZED INTERMITTENTLY AND THE ABS WARNING INDICATOR ILLUMINATED ONCE DURING THE FOURTEEN TIMES THE ABS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871718May 31, 2016
STRUCTURE:BODY
AUTOMATIC SLIDING DOOR CABLE SNAPPED WHEN CHILDREN WERE EXITING THE VAN. A KNOWN ISSUE THAT WAS COVERED BY CSP FOR YEARS 2004-2007, BUT NOT 2008. SAME EXACT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871309May 28, 2016
STEERING, UNKNOWN OR OTHER
CRACK OR STICKY DASH DUE TO STICK DASH SUN REFLECT TO YOUR EYE WHICH BLIND YOU WHILE DRIVING THAT IS DANGEROUS FOR AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870731May 25, 2016
STRUCTURE:BODY
DOOR HAS A BROKEN WELD, THE WHOLE DOOR SWINGS OPEN AS THE WELD IS THE STOPPING DEVICE. THIS IS A MANUFACTURE DEFECT AND I AM NOT ABLE TO GET HELP FROM TOYOTA ON THIS AS IT HAS BEEN BROKE FOR OVER 4 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870684May 24, 2016
ELECTRICAL SYSTEM
DRIVERS SLIDING DOOR WILL NOT WORK AUTOMATICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870361May 23, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE DRIVER'S SIDE SLIDING DOOR NO LONGER OPENS/CLOSES WHEN THE BUTTONS ARE PUSHED (FROM THE CEILING IN THE FRONT, FROM A REMOTE KEY, AND FROM THE BUTTON RIGHT NEXT TO THE DOOR.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870422May 23, 2016
STRUCTURE:BODY
THERE IS A POPPING NOISE FROM THE PASSENGER DOOR. APPARENTLY IT WAS A SAME PROBLEM WITH THE DRIVER SIDE DOOR THAT TOYOTA HAD REPAIRED. IT WAS THE WELDING OF THE SUPPORT TO THE DOOR THAT BECOME LOOSE. SIMPLY PUT IT, THEY HAVE PROBLEM WITH THE WELDING OF THE DOORS. THEY HAVE REPAIR ONCE ON THE DRIVER SIDE AND THE PASSENGER SIDE IS HAPPENING AGAIN. I AM AFRAID THE DOOR WILL COME OFF. I HAVE TOLD THEIR SERVICE DEPARTMENT BUT THEY REFUSE TO REPAIR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870425May 23, 2016
STRUCTURE:BODY
AUTOMATIC PASSENGER SLIDING DOOR NOT WORKING. THE CABLE BECAME FRAIL AND IT IS NOT OPENING AND I HAVE TO CUT THE CABLE OFF TO OPEN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870429May 23, 2016
STEERING, SUSPENSION, WHEELS
VSC SUDDEN ACTIVATION ON CURVES 35 MPH. BEEPING NOISE SLIP SENSOR COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865732May 19, 2016
STRUCTURE:BODY
AT 102000 MILES LEFT POWER SLIDING DOOR CABLE BROKE DURING NORMAL OPERATION. IN ITS BROKEN STATE DOOR ONLY OPENS MANUALLY ABOUT 7 ITO 8 INCHES AND ONLY WITH SOME FORCE. THE CABLE MAY HAVE BROKEN ON THE PREVIOUS CYCLING OF THE DOOR. THAT IS NOT KNOWN. THE PROBLEM WAS DISCOVERED WHEN UPON STOPPING TO EXIT THE DOOR. NOT KNOWING WHY THE DOOR WOULD NOT OPEN, I PROCEEDED TO OPEN IT MANUALLY. DOOR SLID OPEN WITH A BIT OF FORCE REQUIRED THEN STOPPED. NO ADDITIONAL AMOUNT OF FORCE WOULD ALLOW IT TO OPEN FURTHER. THE SAFETY CONCERN IS: HAD PASSENGERS NEEDED TO ESCAPE RAPIDLY, AND NOT KNOWN THE CABLE WAS BROKEN, THEY WOULD HAVE BEEN BARRED FROM EXITING RAPIDLY FROM THE TWO ROWS OF SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865301May 17, 2016
UNKNOWN OR OTHER
WHILE DRIVING CAR TURNED OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865360May 17, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
ON SEVERAL OCCASIONS THE VEHICLE STABILITY CONTROL ON MY 2005 TOYOTA SIENNA XLE IS ACTIVATED SUDDENLY AND FOR NO REASON. IT HAS HAPPENED CHANGING LANES ON THE FREEWAY, ON OFF RAMPS, AND CITY STREETS. I WAS NEVER GOING OVER THE SPEED LIMIT, TURNING SHARPLY, AND THE ROAD WAS NOT WET OR SLIPPERY. THE ACTIVATION CAUSED MY CAR TO RAPIDLY DECELERATE FROM 50 MPH TO 20 MPH IN A MATTER OF SECONDS AND CAUSED MY WIFE, CHILDREN, AND I TO LURCH FORWARD. VSC ALSO CAUSED MY VEHICLE TO SWERVE SHARPLY TO THE RIGHT. I HAD IMMEDIATELY LOST CONTROL! THIS PUT ME AND MY FAMILY IN MORTAL DANGER ALONG WITH THE OCCUPANTS OF VEHICLES AROUND US. THEY WERE COMPLETELY UNPREPARED FOR MY SUDDEN AND UNWARRANTED STOP! I BELIEVE TOYOTA HAS SOLD A VEHICLE THAT HAS A HARDWARE AND/OR SOFTWARE ERROR IN IT THAT CAN RESULT IN FATAL INJURIES TO THE DRIVER, PASSENGERS AND OCCUPANTS OF SURROUNDING VEHICLES. THIS IS WHY I BELIEVE THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION SHOULD REQUIRE TOYOTA TO ISSUE A SAFETY RECALL THAT PERMANENTLY ELIMINATES THIS PROBLEM FOR TOYOTA OWNERS LIKE ME. LIKE OTHERS I BELIEVE THIS SITUATION IS FAR MORE SERIOUS THAN YOUR RECENT RECALL OF THE TOYOTA SHIFT LEVER ASSEMBLY TO PREVENT AN ACCIDENTAL ROLL AWAY. (NHTSA CAMPAIGN NUMBER: 13V429000). IN OUR CASE WE ARE DRIVING AT HIGHWAY SPEEDS WHEN WITHOUT WARNING THE CAR SUDDENLY SLAMS ON THE BRAKES AND VEERS TO THE LEFT. I HAVE READ OTHERS COMPLAINTS THAT ARE ALMOST IDENTICLE. PLEASE DO NOT WAIT FOR INJURIES AND DEATHS TO RESOLVE THIS ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865397May 17, 2016
ELECTRONIC STABILITY CONTROL (ESC)
THE VEHICLE STABILITY CONTROL SYSTEM (VSC) IS MALFUNCTIONING. AT RANDOM TIMES WHEN THE VEHICLE IS IN MOTION THE SYSTEM GOES OFF AND BEGINS APPLYING THE BREAKS. THIS IS VERY DANGEROUS, AND CAUSES THE VEHICLE TO BE UNCONTROLLABLE. THIS PROBLEM IS NOT RELATED TO SLICK OR WET ROAD CONDITIONS. IT HAPPENS IN COLD AND DRY HOT WEATHER. IT IS ALSO NOT RELATED TO SPEED AS THE PROBLEM CONTINUES WHEN I DRIVE WELL BELOW THE SPEED LIMIT. I HAVE TAKEN THE VAN TO THE DEALER, AND BEEN TOLD THERE IS NOTHING WRONG. I AM VERY CONCERNED FOR THE SAFETY OF MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865527May 17, 2016
STRUCTURE:BODY
POWER SLIDING DOOR DOES NOT OPEN OR CLOSE WHEN USING ANY OF THE ELECTRICAL BUTTONS IN THE VEHICLE AS WELL AS ON THE KEY FOB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865182May 16, 2016
UNKNOWN OR OTHER
THE VANS THAT HAVE BEEN CONVERTED TO A HANDICAP/MOBILITY VAN ARE UNSAFE FOR OTHERS TO DRIVE ONCE THE DRIVER SEAT HAS BEEN REMOVED. I HAVE CONTACTED THE LOCAL COMPANY RESPONSIBLE FOR THE CONVERSION, AND THEY TOLD ME TO SIT ON A DINNING ROOM CHAIR OR A BUCKET. THAT IS DEFINITELY NOT A SAFE OPTION WHEN A NON HANDICAP PERSON NEEDS TO MOVE OR DRIVE THE VAN. I BELIEVE THERE NEEDS TO BE A SEAT MADE THAT CAN CLIP INTO THE WHEEL CHAIR CLAMPS THAT THE HANDICAP DRIVER USES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10865222May 16, 2016
UNKNOWN OR OTHER
MY AUTOMATIC SLIDING DOOR CABLE HAS FRAYED. I CAN'T USE THE DOOR NOW. SOMEHOW I MAGICALLY GOT IT SHUT, BUT NOW IT IS COMPLETELY LOCKED DOWN TO TRY AND PROTECT THE KIDS AND TO KEEP THE VAN IN A USABLE STATE (OBVIOUSLY YOU CAN'T DRIVE AROUND A VEHICLE WHOSE DOOR WON'T CLOSE). THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED. IT WAS OVER A COUPLE OF DAYS FROM WHEN I FIRST HEARD A STRANGE NOISE WHEN THE DOOR WAS MOVING TO WHEN IT STOPPED FUNCTIONING ALTOGETHER. THE LAST TIME I TRIED TO CLOSE IT IT HAD BEEN OPENED ON ACCIDENT BY A BABYSITTER WHO DIDN'T KNOW AND WE HAD TO KEEP PRESSING THE MANUAL OPEN/CLOSE BUTTON CONTINUALLY AND INCH IT TO A CLOSED POSITION, BECAUSE IT KEPT TRYING TO REOPEN THE DOOR. I HAVE 6 KIDS, 5 IN CAR SEATS. I REALLY NEED TO BE ABLE TO ACCESS THE BABIES CAR SEATS WITHOUT CLIMBING INTO THE VAN. THIS IS RIDICULOUS. WE ARE DOWN TO ONE DOOR. ALSO IT IS COMPLETELY UNSAFE IN THE EVENT THAT AN ACCIDENT WERE TO OCCUR. AS A SIDE NOTE THE MOTOR SEEMS TO BE WORKING FINE. THE CABLES ARE THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865275May 16, 2016
UNKNOWN OR OTHER
THE HORN ON THE SIENNA WORKS INTERMITTENTLY. THIS IS A VERY UNSAFE SITUATION WHEN DRIVING AS A HORN COULD POSSIBLY PREVENT AN ACCIDENT WITH A CAR OR PEDESTRIAN. FIRST HAD THE PROBLEM IN 2014, BUT WHEN WE BROUGHT IT TO TOYOTA, IT WOULD WORK, SO THEY COULDN'T CHECK IT OUT. IN APRIL 2015, THEY FINALLY THOUGHT IT WAS A DEFECTIVE SPIRAL CABLE, SO THEY REPLACED IT, TO THE TUNE OF $400+. THREE DAYS LATER, WE HAD THE PROBLEM AGAIN. WEREN'T ABLE TO BRING IT BACK UNTIL RECENTLY. REPLACED SPIRAL CABLE AGAIN. PROBLEM RETURNED BEFORE THE CAR MADE IT HOME. VEHICLE IS BACK IN SHOP. I BELIEVE THEY SAID THEY ARE REPLACING THE HORN PAD ASSEMBLY, WHICH WILL COST ANOTHER $150 FOR THE PART. THEY ARE NOT CHARGING FOR LABOR AS IT IS UNDER A 1 YEAR SERVICE WARRANTY. FOUND OUT TODAY A COWORKER HAS A SIMILAR PROBLEM WITH A 2005 SIENNA. I GOOGLED, "PROBLEMS WITH SIENNA HORN" AND FOUND MANY PEOPLE WITH THE SAME PROBLEM. WHY HAS THERE NOT BEEN A RECALL AS THIS IS CLEARLY A SAFETY ISSUE. I FEEL THAT MAYBE THERE HAS NOT BEEN ANY SERIOUS ACCIDENTS ATTRIBUTED TO THIS PROBLEM AND SO IT'S "FLOWN UNDER THE RADAR", SO TO SPEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865020May 15, 2016
UNKNOWN OR OTHER
WHILE DRIVING ON THE WIDE OPEN HIGHWAY WITH NO OTHER CARS AROUND ME, MY SUNROOF SUDDENLY SHATTERED. PART OF IT SINCE BLEW AWAY ON THE HIGHWAY WHILE TRYING TO GET TO A PLACE WHERE IT CAN BE COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna