Toyota Sienna Complaints

9,048 consumer complaints on file.

#10904853September 8, 2016
STRUCTURE:BODY
POWER SLIDING DOOR CABLE BROKE. DOOR WAS VERY DIFFICULT TO OPEN MANUALLY UNTIL I CUT THE CABLES. VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904334September 7, 2016
UNKNOWN OR OTHER
MY DASHBOARD HAS MELTED. IT HAS LEFT EXPOSED STYROFOAM ON THE DASH. I HAD TO BUY A VINYL SEALER TO KEEP THE STYROFOAM FROM SPREADING ALL OVER THE INTERIOR OF THE CAR. TOYOTA RECENTLY SENT ME A NOTIFICATION OF AN EXTENDED WARRANTY TO REPLACE THE DEFECTIVE DASHBOARD, AFTER I QUALIFIED FOR A DASHBOARD VIA MY LOCAL TOYOTA DEALER I WAS INFORMED THAT THE DASHBOARDS WERE ON BACK ORDER AND THAT THEY HAVE BEEN WAITING ON THESE FOR OVER A YEAR. IN THE MEAN TIME , I CAN NOT SELL OR TRADE THIS VEHICLE IN ITS CURRENT CONDITION AND I DON'T KNOW IF EXPOSURE TO DEFECTIVE DASHBOARD IS AFFECTING MY HEALTH OR NOT.. TOYOTA DO WHAT YOU SAY YOU WILL DO AND REPLACE MY DEFECTIVE DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904341September 7, 2016
WHEELS
I HAVE ABOUT 30K MILES ON THE VAN AND HAVE HAD TO HAVE THIS VEHICLE ALIGNED THREE TIMES AND ROTATE THEM AS PER THE OWNERS MANUAL BUT IT CONTINUES TO JUST CHEW TIRES, ESPECIALLY THE FRONT TIRES. I DRIVE THIS VEHICLE AS A "KID SHUTTLE" SO THERE IS NO HARD DRIVING, NO GRAVEL ROAD'S AND NO OFF ROADING. I JUST DON'T UNDERSTAND WHY IT GOES THROUGH TIRES SO BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904383September 7, 2016
STRUCTURE:BODY
REAR LEFT PASSENGER SLIDING DOOR WILL NOT OPEN. THE CABLES HAVE SNAPPED AND IT WON'T WORK MANUALLY. PASSENGER CAN BECOME TRAPPED IN THIS SEAT. THE RIGHT HAND DOOR IS WORKING, BUT IF THESE CABLES SNAP, THERE WILL BE NO WAY TO ENTER OR EXIT THE REAR SEAT. TOYOTA IS AWARE AND HAS A "COURTESY" RECALL, BUT MY VEHICLE IS "TOO OLD".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904429September 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903513September 4, 2016
STRUCTURE:BODY
THE SENSOR IN THE POWER SLIDING DOOR OF MY 2012 TOYOTA SIENNA, WOULD NOT STOP BEEPING EVEN THOUGH THE DOOR WAS CLOSED. THE LATCH WAS RUSTING AWAY, AND TOYOTA WANTED $1,400 TO REPLACE IT. THE DRIVER'S DOOR LATCH IS MADE OF STAINLESS STEEL, SO WHY IS THE SLIDING DOOR LATCH RUSTING? AND WHY CAN'T WE DISABLE THE SENSOR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903451September 3, 2016
VISIBILITY/WIPER
9/2/2016 VEHICLE WAS DRIVEN FOR ABOUT 1 HOUR WITHOUT ANY ROAD INCIDENT, PARKED IN A SHADY LOCATION FOR ABOUT AN HOUR AND A HALF DURING WHICH TIME A SPONTANEOUS CRACK, MORE THAN A FOOT LONG THAT NOT CAUSED BY AN IMPACT OR ANY DAMAGE, APPEARED IN THE WINDSHIELD ON THE DRIVER'S SIDE. TOYOTA WAS NOTIFIED AND THEY REFUSED TO REMEDY THE SITUATION BECAUSE OF THE AGE OF THE VEHICLE. HOWEVER, THE SPONTANEOUS CRACKING OF A WINDSHIELD SEEMS TO ME TO BE A SAFETY HAZARD JUST AS MUCH AS EXPLODING AIRBAGS, FAULTY SHIFT LEVERS, AND SPARE TIRE HOLDERS THAT FALL OFF AND CONSTITUTES A PATTERN OF DISREGARD FOR SAFETY ON THE PART OF TOYOTA. THIS IS NOT THE FIRST FAULTY WINDSHIELD I HAVE ENCOUNTERED WITH A TOYOTA VEHICLE; PREVIOUSLY I HAD A COROLLA THAT DEVELOPED BLISTERS BETWEEN THE LAYERS OF GLASS, ALSO NOT THE RESULT OF A ROAD INCIDENT. HOWEVER, THEY REPLACED THAT WINDSHIELD WHEN THE VEHICLE WAS MORE THAN TEN YEARS OLD BECAUSE IT WAS A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903287September 2, 2016
STEERING
STEERING LOCKED WHILE LEAVING A PARKING SPOT MAKING IT IMPOSSIBLE TO STEER RIGHT OR LEFT. STEERING WARNING LIGHT APPEARED ON DASHBOARD. I WAS A ABLE TO APPLY THE BRAKES TO STOP THE VEHICLE AND TOW CAR TO REPAIR SHOP. THEY FOUND ERROR CODE 1524 AND AFTER TROUBLESHOOTING THEY ADVISED THAT STEERING COLUMN HAD TO BE REPLACED. CAR HAS 58K MILES. RARE FOR THIS TO GO BAD SHORT OF A DEFECT IN MANUFACTURING IN MY OPINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903357September 2, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE PASSENGER SIDE POWER AUTO SLIDING DOOR SUDDENLY CAN'T CLOSE ( CLOSED IN HALF WAY THEN STUCK ) , WE MUST USE WIRE TIED WITH THE B BAR TO SECURE THE DOOR. IT'S VERY SHOCK WHY THIS DOOR IS MALFUNCTION WITHOUT NOTICE, MADE THE PASSENGERS IN DANGEROUS SITUATION WHILE DRIVING ON A CITY STREET. WITH A WARNING LIGHT FLASH AND DRIVING SLOWLY TO BACK HOME, THEN HAVE TOYOTA DEALER CHECK THE PROBLEMS. TOYOTA SAID THE CABLE AND MOTOR JAM TOGETHER AND JUST PASS EXTEND WARRANTY ( 9 YEARS OR 120000 MILE WHEN WHICH COMING FIRST ) I HAVE PAY FOR EXPENSIVE REPAIR ($1800.00). I WOULD SAY THE AUTO SLIDING DOOR MUST HAVE SOME METHOD TO MAKE IT CLOSE BY MANUAL TO ENSURE CUSTOMER SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899837August 31, 2016
AIR BAGS
NO INCIDENT YET BUT I AM CONCERNED ABOUT MY SAFETY SINCE THERE IS NO REMEDY FOR THE RECALL YET. I WANT TO KNOW THAT I HAVE OPTIONS AND WHAT COVERAGE DO I HAVE IF THE AIRBAGS DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902936August 31, 2016
VEHICLE SPEED CONTROL
WHILE PARKING THE VEHICLE AND CURBING THE TIRES ON A MEDIUM DOWNWARD GRADE, WITH CAR IN "DRIVE" AND MY RIGHT FOOT FULLY ON THE BRAKE PEDAL, THE ENGINE SUDDENLY AND UNEXPECTEDLY WENT FULL THROTTLE. BY APPLYING MAXIMUM PRESSURE ON THE BRAKE PEDAL, I WAS ABLE TO SLOW THE FORWARD MOTION OF THE VEHICLE AS IT JUMPED THE CURB, HEADING FOR THE WALL OF A LOCAL SCHOOL. BY CONTINUING APPLYING MAXIMUM BRAKE PRESSURE AND DISENGAGING THE TRANSMISSION, I WAS ABLE TO STOP THE VEHICLE...APPROXIMATELY TWO FEET SHORT OF IMPACT WITH THE WALL. BY GOOD FORTUNE, THERE WERE ON INJURIES, AND NO PROPERTY DAMAGE. BUT IT COULD HAVE BEEN A TRAGEDY. THERE WAS A FUNCTION AT THE SCHOOL ON THE DAY OF THE INCIDENT, AND PARENTS WITH CHILDREN WERE ON THE SIDEWALK IN THE AREA BOTH BEFORE AND AFTER THE INCIDENT. UPON STOPPING THE CAR AND TURNING OFF THE ENGINE, I IMMEDIATELY CHECKED MAT POSITIONS, MY FOOT POSITIONS, AND THE THROTTLE PEDAL AREA. THE WAS ABSOLUTELY NO INTERFERENCE BETWEEN THE MAT AND THE THROTTLE PEDAL, NOR ANY CONTACT OR INTERFERENCE OF ANY KIND WITH THE PEDAL. AS I CONSIDERED THE CAR FAR TOO DANGEROUS TO DRIVE AT THAT POINT, I HAD IT TOWED BACK TO MY RESIDENCE. INSPECTION OF THE VEHICLE AND FURTHER ACTION IS PENDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902957August 31, 2016
AIR BAGS
WE RECEIVED A NOTICE ON MAY 23RD THAT OUR AIRBAG WAS RECALLED AND TO NOT SIT IN THE PASSENGER FRONT SEAT DUE TO RISK OF SERIOUS INJURY OR DEATH. THE REASON WE BOUGHT A VAN IS WE NEED TO BE ABLE TO TRANSPORT MULTIPLE PEOPLE AT ONCE. THIS IS EXTREMELY INCONVENIENT AND NEGLIGENT ON THE PART OF TOYOTA. THERE HAS BEEN NO COMMUNICATION OR ACTION TO CORRECT THIS AFTER 3 MONTHS OF THE INITIAL NOTIFICATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899497August 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899524August 30, 2016
EQUIPMENT, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 11V560000 (EQUIPMENT). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/28/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899515August 30, 2016
AIR BAGS
TAKATA RECALL, NHTSA #16V340 MAY 23, 2016. TOYOTA DEALER SAYS I MUST WAIT UNTIL TOYOTA CONTACTS ME THAT THERE IS A REPLACEMENT AVAILABLE AND THAT MAY TAKE YEARS ACCORDING TO THE DEALER, VENICE TOYOTA, VENICE, FL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899569August 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899164August 29, 2016
ELECTRICAL SYSTEM
DRIVER'S SIDE POWER BACK DOOR CABLE SNAPPED WHILE THE CAR WAS STATIONARY IN THE DRIVEWAY. PRESSED THE BUTTON TO OPEN DOOR AND HEARD THE SNAP. LATCH WORKS BUT DOOR WON'T OPEN UNLESS YOU OPEN IT MANUALLY. 76,000 MI. TOYOTA SIENNA '09. THERE IS CSP THAT COVERS THIS CABLE FOR 2004-2007 MODELS THAT WAS MADE IN 2012. THE CSP NEEDS TO BE UPDATED TO INCLUDE THE MORE RECENT MODEL VEHICLES AS THE PROBLEM STILL EXISTS. DEALERSHIPS ARE CHARGING $2400 TO REPLACE IT. THE AUTO DOORS WERE THE MAIN REASON I BOUGHT THIS VEHICLE. WITH AT LEAST ANOTHER YRS ON THIS VEHICLE LEFT, I AM EXTREMELY UPSET THAT THIS ISN'T COVERED. THIS IS NOT A USER ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899249August 29, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE VSC TRACTION CONTROL SYSTEM ACTIVATES ON IT'S OWN. DRIVING THE VAN IT AUTOMATICALLY COMES ON AND BRAKES THE VAN, DASHBOARD LIGHT AND BEEPING NOISE COMES ON. BRAKES YOU AUTOMATICALLY CAUSING THE VAN TO VEER TO THE RIGHT. THIS MALFUNCTIONING DEVISE WITH THE YAW SYSTEM IS CONTINUING AFTER MANY TRIPS TO THE LOCAL TOYOTA DEALER. THEY CURRENTLY HAVE THE VAN AND ARE REPLACING PART AFTER PART AND THE PROBLEM STILL PERSISTS. CONTACTED TOYOTA HEADQUARTERS AND FILED A COMPLAINT WITH THEM BUT THEY SAY THERE IS NO RECALL ON THIS VAN. CHECKED ON LINE AND FOUND MANY OTHER TOYOTA SIENNA OWNERS WHO ARE EXPERIENCING THE SAME ISSUES AS WE ARE. THIS IS A DANGEROUS SAFETY HAZARD WHICH CAN CAUSE AN ACCIDENT. AS OF TODAY'S WRITING THE PROBLEM HAS NOT BEEN DIAGNOSED BY TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899289August 29, 2016
AIR BAGS
DRIVER SIDE AIRBAG LIGHT ALWAYS ON AND CRUISE CONTROL NOT WORKING DUE TO A STEERING POWER CABLE DAMAGE AND NEEDING REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899292August 29, 2016
STRUCTURE:BODY
DRIVER SIDE PASSENGER AUTOMATIC DOOR CABLE SNAPPED. DOOR WILL AUTOMATICALLY SHUT BUT WILL NOT OPEN. 2100 TO FIX. OUR MODEL YEAR IS NOT INCLUDED FOR THE SAME ISSUE FOR THE CSP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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